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Ahead4babies

Oral & Maxillofacial Surgery, Paediatrics

Thank goodness we found you! My son was born with torticollis and, as a result, always slept on one side. We had no idea this would lead to the flattening of his head, especially since no advice was provided post-birth. He was subsequently diagnosed with Plagiocephaly and a 15mm asymmetry (which is classed as moderate). We felt incredibly let down by the initial lack of guidance. While repositioning could have helped in those early weeks, by the time we realised there was an issue, too much time had passed to correct it without intervention. Navigating the next steps was difficult, as we were faced with a plethora of misinformation. We had several NHS and private consultations, but no one could categorically tell us that a helmet would fix it. The "party line" from the NHS is that they don’t work, but I can now categorically say that is simply not true! We initially met with a different helmet company but got cold feet when they couldn't guarantee the results, they estimated a "best-case" improvement of only 9mm. Following a discussion with Bassel Zebian, a Paediatric Neurosurgeon at King's College Hospital, he recommended we see Dr. Stenhouse at Ahead4babies. After discovering that two of our friends had also used them, we felt reassured enough to reach out. From the very first phone call, we were sold. They were clear about what to expect, answered all our questions, and confirmed they could get the asymmetry down to 0mm. Knowing the clinic is run by craniofacial surgeons gave us total peace of mind that we were in good hands. Dr. Stenhouse, who carried out our son’s treatment, is a Consultant Maxillofacial Surgeon at King’s College Hospital. He is incredibly honest about expected outcomes and will not recommend a helmet if it isn't truly necessary. After the first meeting, you are given the space to digest the information and decide whether or not to proceed. This was a breath of fresh air compared to other companies that seem to focus more on profit than actual need. While other helmets might look "flashier," they often work by removing layers as the head grows. In my opinion, this is far less effective than Dr. Stenhouse’s approach, as he bespokely trims the inside of the helmet to accurately adapt to the head as it grows. Our son wore his helmet for 17 weeks in total. We eventually agreed it was time to stop at 1mm asymmetry rather than risk overcorrection. Throughout the process, the 24/7 WhatsApp support team was fantastic, making the entire journey incredibly smooth. To any parents in doubt, if your child has moderate or severe asymmetry and you are past the first 12 weeks where repositioning is most effective, get the helmet! It is extremely unlikely to improve significantly on its own. It is also VERY important that you take action early while their head is still soft to see faster results, ideally as soon as they can support their head (around 4–5 months). I hope this helps other parents navigating this process. If you have any questions, feel free to reach out to me on social media. I’ll leave you with a picture of the result, one happy baby with a perfectly shaped head!

Mr Christopher Brew

Orthopaedic Surgeon

Mr Brew came in to see me on the morning of surgery. I also saw him briefly in the anti room before going into theatre, and then again in my room, post surgery. He said all had gone well and that he would pop in to see me the following day. The physio came to see me several times the next day, so I was up and about with the physio and using the walking aid. Mr Brew popped in again early evening to see how I was, and said he would come and see me the following day. My physio came the next morning and we had more intensive exercises throughout the day. By late afternoon, I was doing well with the exercises and the physio said she was more than happy to discharge me if I would like to go home. So I didn’t see Mr Brew again until Friday this week, when he confirmed that he was happy with the way my knee was looking, then we looked at the X-rays with him and everything looked good. In actual fact, I was just recovering from a migraine on the day of my appointment, and wasn’t confident in asking the questions I had written down. My fault of course, but it is my intention to phone Mr Brews secretary and ask her if she would be kind enough to ask them on my behalf, and let me know the answers. He did say he would arrange to see me again at the end of the year.

RTN Mental Health - Right To Choose

Diagnostics & Testing, Psychiatry, + 1 more

Made typos on my medical documents several times regardless of me flagging they require updates Can’t schedule simple appointment times and check with people if they are available instead sending random meeting times which clash with my work On 3 occasions now I have tried to join a meeting to have no one there Even if I am having problems connecting and 2 mins late someone should be in the allocated slot waiting especially given the people you are meeting with are disabled All this titration has done is add extra stress to my life instead of helping anything I am now going through medication withdrawals because I have been unable to meet in my titration meetings regales of me flagging several times that these timings do not work with my work commitments and now I have extra stress and pressure on my life at an extremely stressful time Would not recommend this to anyone it’s taken me a whole year since my diagnosis to even get to this point and I am still being messed around

Dr. Alexandros Georgiou

Oncologist

Dr Alex Georgiou provided an outstanding second opinion for my uncle at a very difficult and uncertain time for our family. Even though he was not the treating oncologist, he showed genuine care, generosity, and commitment to the case, taking the time to review details thoroughly and explain everything with kindness and clarity. He was calm, reassuring, and honest, helping us understand the situation and the treatment plan in a way that gave us confidence and hope. His approach made us feel supported and listened to, rather than rushed or dismissed, which meant a great deal to both the patient and our family. We are deeply grateful for his professionalism, compassion, and willingness to go above and beyond, and we would highly recommend Dr Georgiou to anyone seeking expert oncological advice.

Mr Florian Bast

ENT Surgeon

I was referred to Mr Bast for a significantly deviated septum that was obstructing my breathing and causing sleep apneas, occasional snoring, and resulting in poor sleep quality. He and his team were excellent. The operation lasted 4 hours, during which - given that they had to substantially reshape my septum anyways - they even managed to straighten a slight bump, which was a nice plus. But most importantly, after the recovery period, my breathing difficulties are a thing of the past and it's making a big difference in my life. I just had my one-year follow-up, and I only have good things to say about Mr Bast and his team. The professionalism, kindness and ability they showed with the results they achieved cannot be faulted.

Cathedral Eye Clinic

Ophthalmology, Optometry

I had been considering eye surgery and attended Cathedral Eye Clinic to get a second opinion, having already spoken with a consultant in Dublin. Putting it simply, my experience in Belfast was far superior. The team at Cathedral ran a more comprehensive range of tests, assigned more time and personnel to my case, and were far better at talking through my options. In particular, I was very pleased that they were willing to give me their honest perspectives based on what they felt was best for me in the long run. Ultimately (based on their guidance), I decided not to go forward with any additional procedure at this time, but should I need treatment further down the line, I will not hesitate to go back to Belfast.

UK Vein Clinic - Reading

Vascular Surgery

The assessment was very thorough but efficient at the same time. The team on-site put me at ease, demonstrated confidence in their abilities and ensured I understood the problem and potential next steps. The practical next steps (eg costs, timescale and dates) were not the focus of this appointment and therefore, at no point did I feel a pressure to commit. The focus was more on the calibre of staff who would manage my next procedure and we also discussed any medical concerns I had. I walked out of the session thinking why on earth have I held back so long on getting this treatment done! Thanks to the team both the Dr and Fabrizio were incredibly professional and welcoming.

New Victoria Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Pain Management, + 26 more

My surgery took place there and had to stay overnight due to vertigo and dizziness. The hospital was friendly, new and pristine. The nursing staff outstanding as well as of course the medical team. I had dinner and breakfast and it was also healthy and delicious. Yesterday I returned to have the dressing removed and it was equally good. If any criticism would be to the pharmacy with a 30minute wait to get my prescription and also despite being a Bupa hospital not having the availity to charge Bupa for medication- I am under Bupa Global and in other Bupa hospitals this is the case.

Santis Health - Prostate Cancer Clinic

Urology

Prof Chris Eden was all that I had been led to believe, understanding and sympathetic but wholly focused and professional. He explained the process and outlined the risks of the proposed surgery in clear layman's language that I could understand.. He did not sugar the pill! He carefully reviewed my medical history and identified several issues upon which he has requested additional investigation. I came away totally confident not only in his personal ability but also in the decisions that I have now made regarding my treatment plan. First impressions are very good.

Dr. Haus Dermatology

Cosmetic (Aesthetic) Medicine, Dermatology

I recently had a CO₂ laser treatment at Dr. Haus, and the experience was excellent from beginning to end. At 54, I’m focused on keeping my skin healthy and firm, and this treatment was exactly what I needed. It boosted my skin’s texture, brightness, and overall vitality in a way that feels natural and refreshed—not overdone. Dr. Haus and his team were professional, caring, and incredibly reassuring throughout the process. I’m thrilled with the results and highly recommend the CO₂ treatment to anyone looking to rejuvenate their skin with real, visible improvement.

The Park Hospital (part of Circle Health Group)

Breast Surgery, Cardiology, + 19 more

My total knee replacement at The Park Hospital was an excellent experience. Mr Hosam E. Matar, anaesthetic specialist, theatre team provided outstanding surgical care with clear explanations and reassurance throughout. The nursing team were attentive and supportive, helping manage pain and early mobility. The hospital was clean, calm, and well‑organised, making the whole process smooth from admission to discharge. Overall, I felt well looked after and confident in my recovery, and I would highly recommend The Park Hospital for joint replacement surgery.

Mr Debashis Ghosh

Breast Surgeon, General Surgeon

The word cancer is a very scary word. From the moment I met Mr Ghosh I felt in safe hands. He was kind, clear, professional and most of all he has - and is - looking after me very well. I feel in very safe hands. Every appointment is scheduled by his wonderful PA before I even reach home from the last appointment, which makes me feel like there is a plan at a time where you feel there really isn't a plan. He is supported by a wonderful team (thank you Heather!) and I honestly wouldn't hesitate to recommend him.

Mr Chatenya Chauhan

Orthopaedic Surgeon

From the initial consultation to assess the need for surgery, through the carpal tunnel release procedure, removal of stitches, and the follow-up appointment with the consultant, the entire experience was informative, supportive, and reassuring. During the surgery itself, I felt calm, relaxed, and very safe. It was the best experience I have ever had, and I would highly recommend both this consultant and this hospital.

Professor Stephen Gwilym

Orthopaedic Surgeon

I saw Stephen for a subacromial decompression and a rotator cuff tear repair. The entire process was seamless. His secretary, Mirela, was superb in organising everything for me and arranging all my appointments. The surgery all went to plan and the follow ups with Stephen were all brilliant. Stephen is really easy to talk to and answered all my questions with great clarity. Thank you for giving my shoulder back!!

Mr Noaman Sarfraz

General Surgeon

This is the first time I’ve ever had to have any surgery so as you can imagine was very nervous and scared I was soon put at ease by mr Sarfraz he was very warm welcoming and kind he explained everything I needed to no and was very calming and this was a great relieve as I’m a worrier the operation couldn’t of gone any better and I’m now ready to return to work after a months rest I can’t thank him enough

᠎ Georgie Hall

Physiotherapist

Georgie was really great and super helpful with my son’s rehab. She had a wonderful manner and just the right tone which helped my son engage in the whole rehab process. She explained everything really clearly and was reassuring especially initially when the concussion and its symptoms seemed bit scary! She made the experience very pleasant and our appointments with her felt constructive and positive.