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Castle Craig Hospital

Psychiatry, Psychotherapy

Jag kom till Castle Craig från Sverige efter att ha blivit hänvisad av Beroendekliniken i Stockholm, och jag var nervös inför att resa utomlands för behandling. Redan från början kändes dock hela processen lugn och välorganiserad, vilket verkligen hjälpte mig att känna mig trygg. Personalen var vänlig, tillgänglig och visade ett genuint engagemang för min återhämtning. Behandlingen kändes personlig och aldrig stressad, och för första gången kände jag mig verkligen lyssnad på och förstådd. Den lugna miljön gjorde det lättare att fokusera på mig själv och mitt tillfrisknande. Jag åker härifrån med mer självförtroende, klarhet och praktiska verktyg för vardagen. Jag skulle absolut rekommendera Castle Craig till alla som söker stöd, även om det innebär att resa från ett annat land.

Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

My wait time was excellent, I was seen ahead of my appointment time. The individual who picked me up to take me to the MRI was very friendly and kind. Unfortunately, that’s when things got somewhat awkward. The actual MRI attendant who was in charge of asking me the safety questions in advance found herself having a disagreement with a member of staff on another ward whilst with me. I understand that people are overworked and underpaid - resourcing has always been an issues (I have worked for the NHS), however, having an argument over who would tend to someone being seen after me is something that should not have happened infront of me. A joke was made of it when she hung up the phone but it was incredibly uncomfortable for me.

LDN PHYSIO | Hackney

Physiotherapy

Sarah is a super friendly and helpful physiotherapist. She designs my plan, demonstrating and then watching me do the exercises to ensure I am doing them correctly. She also determines the correct weight for each exercise which I would not have had any idea about. My lower back sciatic type pain is improving as is my strength. The MoveHealth App is excellent and I can log my progress there and see videos of each exercise to check between reviews I am doing them correctly. The location is perfect for me and each review session has been helpful for my progress. There is no pressure to have a review - only when it seems appropriate. Very happy and grateful for Sarah's expertise and guidance.

Professor Mark Westcott

Ophthalmologist

I have only had one consultation with Professor Westcott, but the visit of professional, I did not feel rushed but I felt a bit disorientated while I was there as I did not know what to expect. There was little explaination by the person at the GF reception - I just had to fill in a form. There was no explaination about where to go ... just upstairs to the first floor and I sat down on a seat in a small recess, which turned out to be the right place. I was further disorientated when I had to take my contact lens out and could not see. However, this did not detract from the overall very good experience of seeing Prof Westcott and his Secretary.

Riz Ultrasound

Physiotherapy

I really appreciated being able to get a quick appointment and having my scan done by a doctor radiologist who could then explain what he saw and give me some advice. The scan was done quickly and it allowed me to promptly get the scan done for my GP. I was super pleased that the report arrived quickly, it was there in my emails before I even got home! There was a chaperone there too, the clinic was nice and the receptionist was very warm and friendly and efficient. All in all a great discovery for me as I felt the prices were very reasonable for private scans so I could use the service for regular health checks..

Ms Ranjit Sandhu

Ophthalmologist

My father has recently had both cataracts removed at Visio Health. He had been advised not to drive and was anxious about waiting for Surgery on the NHS. We contacted Visio and had an appointment the same week. Such lovely and welcoming staff who couldn’t have put him more at ease. He had both eyes done at the same time within 2 weeks. He was apprehensive due to having COPD and keeping still for the operation. However the staff took every step to reassure him and ensure he was comfortable. 4 weeks on and he is absolutely delighted with the results. We cannot thank Visio enough.

Dr Omar Ali

Cardiologist

Dr omar ali is the most professional and well spoken doctor. He makes you feel comfortable and makes all the necessary decisions that are in my interest. He has always taken out time to follow up with evey heart procedure I have had and still looking after me as I still have a few issues. I wish all the doctors were like him. He is an asset to st george's hospital. I don't know what would happen to me if he was not my consultant. Thanks for your care dr ali.

Spire St Anthony's Hospital

Dermatology, General (Internal) Medicine, + 21 more

I had an excellent experience at the hospital from start to finish. The facility was exceptionally clean and well maintained, which immediately made me feel comfortable and at ease. Every staff member I interacted with was friendly, professional, and genuinely caring, taking the time to explain things clearly and answer any questions I had. Their kindness and attentiveness made a stressful situation much easier, and I felt well looked after throughout my visit.

Candover Clinic

General (Internal) Medicine, Physiotherapy, + 19 more

I found the GP we visited to be welcoming and friendly, he was very informative and honest with things however I found the reception staff to be the opposite they were not very welcoming and I felt that they were closed of from any type of communication or request I did not like that they were so miserable no smiles just blank I didn't like the experience or the feeling I felt when walking into the practise but the doctor was great.

RTN Mental Health - Right To Choose

Diagnostics & Testing, Psychiatry, + 1 more

My GP sent referral for RTN in January 2025. According to their announcement on the ADHD website, the waiting time was 8-9 weeks. Unfortunately, I was waiting couple of months. My assessment was done in October and on my outcome appointment, which was a year after, the 3rd doctor was involved a d decided to do one more assessment. Without prior arrangement or agreement. Poor customer service, dishonest administration.

Mr Tev Aho

Urologist

Nobody wants to find themselves in hospital but if you do, the care given by Tev and the staff of the Princess Grace is exactly what you would wish for. A clear explanation of what is happening and what the recovery will involve takes away much of the pre and post surgery anxiety allowing you to have confidence that all is as it should be. A big thank you to Tev and all his team from a very satisfied patient.

Ms Mahwash Masood Babar

General Surgeon

Thank you very much to you and the team for taking care of me. I had a brilliant experience at the Cromwell Breast Clinic with Ms Babar. The team who conducted the mammogram and ultrasound were handled with great care. I can sum up my whole experience with Ms Babar and the team as comfortable, reassuring and professional. I felt well-informed throughout, with clear advice and guidance provided. Thanks again.

One Hatfield Hospital

Audiology, Cardiology, + 21 more

The receptiist at the imaging centre was unfriendly and uncooperative. Two toilets were out of service. The water fountain at the image centre was broken. The radio/music at the MRI machine was also broken. They wanted to charge me £4 for a coffee where other private hospitals in the area give it for free to patients. Horrible experience on all fronts. Highly dissatisfied and disappointed.

Mr John Terrace

General Surgeon

I recently received an inguinal hernia repair led by Mr Terrace. His explanation of everything is always in a digestible manner and I’ve never felt rushed or dismissed, as is the case with a lot of doctors. He takes time to listen and is a very reassuring figure in the lead up to the surgery and in the weeks and months following.

Mr Shadi Ghali

Plastic Surgeon

I saw Mr Ghali for a consultation post-op and was once again very impressed with the professionalism and care. As with my previous appointments and surgery, I felt in safe hands and confident in the treatment and guidance received. I cannot recommend Mr Ghali enough.

Mr Alastair Marsh

Orthopaedic Surgeon

On visiting Stourside Hospital mr marsh was very polite and put myself at ease he was very thorough and explained the procedure quite in-depth also answering my questions would highly recommend the hospital and Mr Marsh for his professional approach to my needs .