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Freedom Vision - Chelmsford

Ophthalmology

I recently had bilateral cataract surgery. From start to finish the treatment I received was excellent. The patient liaison manager was really helpful, friendly, incredibly supportive and a welcome calming influence. I was amazed by the state of the art optical equipment that was available to ensure that my lenses were perfectly suited to the dimensions of my eyes and my prescription, as well as the care that the technicians took while taking the measurements. The optometrists I saw were caring and informative, ensuring that I knew about the different types of intra ocular lenses available and what I may expect from them. They carried out my eye tests with care and patience. The eye surgeon was incredibly experienced and very skilled, and carried out the procedure very efficiently with great care. Now, six weeks post-surgery, I am very grateful of the care I received and the quality and clarity of my lenses; both aspects easily surpassed all my expectations. I would highly recommend Freedom Vision, Chelmsford to anyone considering cataract surgery.

Cleveland Clinic Moorgate Outpatient Centre

Cardiology, Dermatology, + 8 more

I have now been to all three locations (I had Hernia surgery 4 weeks ago at their Grosvenor Street hospital) and have been very impressed. The clinics are very clean and more akin to a hotel than a hospital. My issue was a bad back and painful sciatica. I was seen about 15 mins after my appointment time, but that's to be expected these days and it wasn't a problem. I was seen by Mr Montgomery who was very efficient and he gave my back a thorough examination. He said I needed an MRI and I was dreading having to wait days as I had really struggled to get to the clinic due to my injury. However, to my amazement, they managed to arrange for me to have the MRI there and then. I was looked after my Ibrahim who was first class. What a nice guy, very friendly and engaging. Made me very comfortable and talked me through the process. The MRI took about 20 mins I guess and then we made an appointment for me to speak to Mr Montgomery 2 days later on a video call to go through the results of the MRI. Overall, another very good experience.

Newmedica Newcastle

Ophthalmology

I was greeted by an amicable, polite & efficient receptionist on arrival and shown to the waiting room where member of the theatre staff would come for me and explain what would happen next. Kate introduce herself and on knowing I have profound hearing loss made sure that I understood everything. She prepared me well with the required eye drops and made sure I understood the process that would happen in theatre. Having escorted me into theatre she introduced me to Mr Shafiq, the surgeon and the other theatre staff. Mr Shafiq is very approachable and explained clearly what was going to happen. During the procedure he talked me through what he as about to do and what I would see. He was very reassuring throughout the whole procedure which took about 10 mins. He explained clearly about the eye pad, the eye drops etc and Kate made sure that I had understood this before she escorted me to the waiting room. Overall, an excellent team and excellent care; even better than I'd expected because of my profound hearing loss.

LDN PHYSIO | Hackney

Physiotherapy

Sarah is a super friendly and helpful physiotherapist. She designs my plan, demonstrating and then watching me do the exercises to ensure I am doing them correctly. She also determines the correct weight for each exercise which I would not have had any idea about. My lower back sciatic type pain is improving as is my strength. The MoveHealth App is excellent and I can log my progress there and see videos of each exercise to check between reviews I am doing them correctly. The location is perfect for me and each review session has been helpful for my progress. There is no pressure to have a review - only when it seems appropriate. Very happy and grateful for Sarah's expertise and guidance.

Mrs Anita Paul

Ophthalmologist

The whole process from consultation to operation was excellent. I was well informed about the procedure and felt at ease on the day of my operation due to knowledgable caring staff. At all stages communication was superb. The procedure was very successful and has totally improved my quality of life allowing me to enjoy many things including 2 of my passions reading and sewing with my improved sight. During the operation I was constantly reassured and spoken to about what was happening and where to look. I really liked this and felt included in my treatment. Aftercare was also explained thoroughly.

Daleswood Aesthetics

Cosmetic (Aesthetic) Medicine, Dermatology

Fantastic service and advice. Honest, friendly and very helpful whilst being extremely professional. A really good range of options and products, expertly explained and administered. Dr Denton is not only a medical professional but a lovely, caring person dedicated to helping you look and feel better. Visiting Daleswood on many occasions has really helped me with my self-confidence, physical, and mental health. There is no hard sell, and Dr Denton will only recommend what is best for you, explaining the benefits and risks if there are any.

The Royal Free London Private Patients Unit

Cardiology, Cosmetic (Aesthetic) Medicine, + 18 more

Good: - Great greeting and friendly reception staff. - Good, efficient and empathetic nurses. Not so Good: - Original caller to book appointment told me to schedule 1h. On arrival I was told 2h, which meant I needed to reschedule other commitments. - Was seen by nurse 30 mins after my scheduled appointment and 40 minutes after my arrival. No warning given by reception on arrival. I had to proactively ask after waiting 25 mins

Bristol Menopause Clinic

Public Health Medicine, Obstetrics & Gynaecology, + 1 more

Everyone at the Menopause Clinic was so kind, friendly and welcoming, it made the whole experience so much more manageable. I'm so grateful that places like this are finally now starting to exist for women's health, as this area has been woefully neglected for so long. I felt really supported and listened too, plus the doctors actually have the expertise and knowledge to advise properly. Thank you so much!

Dr Aymer Postgate

Gastroenterologist

Having to undergo a colonoscopy is not something anyone wants to do and I was very anxious about it all. However once I arrived at the clinic I I felt very well looked after, the staff involved from the nurses, anaesthetist and Dr Postgate were all very reassuring, explained everything and the procedure was over before I knew it. The after care was very good. Thank you to the team involved.

Dr Mrinal Saha

Cardiologist

Dr Saha was extremely reassuring, professional and clear in his explanations beforehand. On the day of the procedure he was again, the epitome of cool, calm professionalism. After the procedure, when I was comfortable and could concentrate he sat with me and explained the options for further treatment. I am very satisfied and reassured by the service with the Cleveland Clinic.

Dr Rachel Byng-Maddick

Rheumatologist

My experience was extremely positive. Dr Rachel Byng-Maddick listened carefully and explained everything clearly, which made the situation feel much more relaxed and reassuring. She was thorough in her assessment, completed all the necessary tests, and gave me real confidence that she had listened, responded appropriately, and made referrals where needed.

Elite Aesthetics

Cosmetic (Aesthetic) Medicine, Obstetrics & Gynaecology

I have visited the clinic twice for PRP treatment, on both occasions I have been pleased with the service provided and overall results. I have suffered for years with lichen sclerosis and was beginning to give up hope of any improvement. I can honestly say the treatment has made such a huge difference to every aspect of my life. Thank you so much.

Dr Bindu Nair Radha

Paediatrician

Visited with my little boy after three appointments with the nhs and told he didn’t have chest infection and didn’t need antibiotics. After our first visit Dr Bindu prescribed the antibiotics and inhaler and my boy was much better just after two days. Loved that was given a follow up appointment just to double check on him after the 7 days.

Dr James Uprichard

Haematologist

Dr James Uprichard has restored my confidence in Cleveland Clinic London. His approach was highly professional and extremely thorough, and he took the time to explain my ongoing medical issues in detail. I now believe there is a clear and achievable plan to address my longstanding problems.

Ms Somita Sarkar

Urologist

My consultations with Mrs Sarkar were extremely thorough. She took the time to listen carefully and develop an appropriate treatment plan. I am very grateful for the comprehensive investigation carried out by Mrs Sarkar and Mr Stroman, and I would not hesitate to recommend them.

Mr Samer-ul Haque

General Surgeon

Mr Haque was very professional each time I had a consultation with him. He was very clear in his explanation of the operation and the steps involved. He was happy to stop and listen to any questions I had about the procedure, and responded with carefully considered responses.