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Freedom Vision - Gloucester

Ophthalmology

I have had Cataract operations to both eyes January-March 2025. Things didn't start well when the Surgeon, in a 'telephone consultation' with me, committed to a price for the new lenses I would get. This was later overruled by the Management who told me the Surgeon didn't have the authority to agree a price with me. So I had to pay quite a bit more than I was originally told. As in some £400 per eye more. Amusing to observe how the 'care' (on the NHS, but sub-contracted to this private business) was promoted as being 'Exactly the same as Private Medical Care'. Oh no it wasn't ...it was much better. Once I was flagged up as 'potentially suitable for a PRIVATE operation' using Implants that were 'Not available on the NHS' I was treated very different. Previously done examinations were repeated 'to be sure'. Does that mean they are not sure if you are a NHS Patient? ;). Additional examinations 'not available on the NHS' were done. Am I being unfair? A short review would just say this: *Generally excellent professional friendly staff. * Medical care excellent. But.... Appointment waiting times need reviewing - I have always had to wait at least 45 min, sometimes more than on hour, before being seen. Why? If you depend on a relative or friend to drop you off and pick you up it sometimes got a bit difficult: Is this appointment going to take 30 Min, or 4 hours? Nobody knows. Admin/organization sometimes a bit confused - Why did I get an email survey for my right eye, and not for my left? Waiting in the corridor between different checks in different rooms a bit of a hit and miss - staff running around, folders being handed over, people sitting and waiting being missed, the order in which things were done got a bit confused sometimes, patients reminding passing nurses that others who arrived after them were seen before them. But all with good humor! But, in the end, I can see excellent again with both eyes - and that is what is really important.

Professor Sanjiv Jari

Orthopaedic Surgeon

This is my second knee replacement under Professor Jari at Spire Hospital and I am highly delighted with the result. I had my left knee replaced in 2021 and my right knee replaced in November 2025, both under Professor Jari using the Maco Robotic Surgery technique. I understand Professor Jari has performed many knee replacements using this Maco Robotic Surgery. I have had no issues with healing or infections following my surgery and the recovery is going very well. After just three weeks in recovery I am no longer using crutches for support and my Physio Therapist has signed me off as I have full mobility in my knee. Professor Jari does set a strict exercise programme which in my opinion is the key to full mobility and a quicker recovery time. I would strongly recommend anyone who is thinking of having a Knee replacement to consider the Maco Robotic Surgery under Professor Jari at the Spire Hospital. This surgery is more accurate, less painful and a quicker recovery time. I have friends who have had knee replacements done via a surgeon and they have taken much longer to recover and in some cases suffered issues following their surgery. I can only speak from my own experience but both my knee replacements are perfect. The icing on the cake for me is Professor Jari has managed to straighten both my legs so I am no longer bow legged, perfect! Stephen W

Ms Jajini Varghese

Plastic Surgeon

I don’t even know where to begin, because Ms Jajini Varghese was with me at both the lowest and most hopeful points of my life. She was the one who delivered devastating news — and yet she did so with honesty, warmth and humanity. She held my hand, hugged me, spoke to me as a woman, not just a patient. She never sugar-coated, but she always gave me hope. I had a single mastectomy through the NHS, and from the very beginning she was open about expectations while still doing everything she could for the best possible outcome. She told me she would try to save my nipple — and she did. I came out of surgery with excellent symmetry, far beyond what I had been prepared for. At my final check-up (seen by another consultant), he examined me and said he struggled to see which breast had been reconstructed. When he asked who my surgeon was and I told him, his response was simply: “You were operated on by the best.” What stands out most is not just her exceptional surgical skill, but who she is as a person. She is real, warm, relatable .A woman’s woman. She spoke openly, shared human moments, and made me feel brave when I didn’t feel brave at all. If you are facing breast cancer and reconstruction and are scared, I hope you read this and know that you can place your trust in this incredible NHS surgeon. I will forever be grateful.

MUMS - Midlands Ultrasound and Medical Services

Sonography, Pain Management, + 31 more

We went today for our gender scan. The waiting room was lovely and was nice to have a drink and biscuit whilst waiting. We were early and went in not long after our appointment time. Once in the scan the two ladies were lovely and so friendly. Our baby was being difficult and didn’t want us to see what gender they were. They checked everything else for us and did all the measurements and checks which we were grateful for. The ladies did everything they could to not have our journey wasted. I first was sent for a wee, then a walk and a hot drink. Baby was still sitting cross legged whilst cuddling the cord so told us to go shopping and then come back. Once arriving back the lady told us to sit and wait and she’ll come get us once she could. Wasn’t waiting long and went back in. Finally was able to see our babies gender. The Ladies loved seeing our baby, laughed with us about their movements as they were active and couldn’t reassure us more that our baby was happy and healthy. Thank you so much for a wonderful experience. We didn’t have the best first experience with NHS but this had made up for it. Will forever recommend this place to friends and family.

Dulwich Podiatry

Podiatry

Zack treated my son for deep verrucas caused by swimming, and I honestly couldn’t be happier with the care we received. The diagnosis and treatment were done in the same appointment, and everything was handled with so much care and professionalism. My son is 9 years old and was understandably nervous, but Zack was fantastic at keeping him calm, confident, and engaged throughout the treatment. He was reassuring, patient, and made the whole experience far less daunting. The treatment itself was quick and very well managed. We went back for a follow-up today and were given the all-clear, along with a top-up treatment to remove any remaining dead skin and ensure nothing was left behind. Zack explained everything clearly to both my son and me, which really empowered us and reassured us that this was the best course of action. Zack was excellent — funny, caring, and professional — exactly what you want, especially when treating a young child. I would highly recommend him without hesitation.

The Forbury Clinic (Berkshire Health Ltd)

Chiropractic, General (Internal) Medicine, + 5 more

Yesterday I had a phone call from Mr Yang who came up with a plan for my latest UTI . We had a full and informative discussion. Within 5 mons of his call I had a private prescription emailed to me and within 30 mins I had a phone call from Forbury saying my UTI vaccine was ready for collection. I went to the Forbury and the vaccine was all ready for me complete with cooling pack to keep it cold. During the afternoon I also received a very accurate clinic letter from Mr Yang and copied to my GP. All very speedy and efficient and much appreciated.

Mr Azhar Din

Orthopaedic Surgeon

From the very first meeting with Mr Din I was fully aware of what was going to happen during my procedure and what he wanted to get out of my operation to make my life easier and getting back to Normal life with work and sport. I am overwhelmed of how well the operation went and what I am achieving in such a short space of time and that’s all down to Mr Din. I have friends who are athletes in many sports and I have said if you ever have knee injuries you need to ask for Mr Din because he’s the best out their in my opinion.

Mental Health Dietitians

Dietitian

I have been Sophie’s client for the last 6 months. In that time I have felt my relationship with food and my confidence in myself grow. She has helped me change the beliefs I hold about food and helped me on the road to recovery from anorexia. As an autistic person, I have struggled in the past with connecting with health professionals but Sophie adapts the sessions to meet my needs. She always sends notes after our sessions which is useful in making sure I keep track of what I should be doing.

Dr Pooja Gulati

Rheumatologist

Dr Gulati took the time to understand my issues and discuss my symptoms - I felt that she was really listening to me and not rushing Dr Gulati answered my questions clearly and with detail, giving me the information I need. Her diagnosis was clear and I am very confident about the treatment plan. Overall consulting with Dr Gulati has been a very positive experience and I feel that I am in very experienced and knowledgeable hands.

Mr Steven Harsum

Ophthalmologist

Mr Harsum took great care and spent time discussing the likely outcome of my cataract operations in terms of the impact on my vision in general. He also gave me several pointers towards avoiding any further deterioration in my eyesight due to macular degeneration, which was over and above the expected benefits of the actual cataract operations. I now have excellent distant vision restored and confidence about the future.

Loughview Health

General Practice (GP)

I would recommend Loughview Health to everybody. I had such a good experience as soon as I walked in. From the receptionist asking if I would like water/tea or coffee, to the amazing doctor who actually took the time to listen to what I was saying. She actually cared and I am very thankful as I was so ill. Loughview Health is worth every penny and more! Myself and family members would highly recommend.

Mr Jamie Vatish

General Surgeon

From the first appointment Mr Vatish has shown respect and compassion towards myself and my Husband, following my diagnosis of Breast Cancer, He explained every step of the treatment required and has always made me feel comfortable in his presence, I am so grateful to Mr Vatish for doing further surgery to my other breast, this has given me back my confidence.

Mr Vish Patel

Orthopaedic Surgeon

I have been seeing Mr Patel over the past year for issues related to my shoulder AC joint, I have found his advice helpful and had visited physio for several months before it was decided an operation was required Mr Patel carried out the operation and has seen me 2 times since, this visit today was final sign off as the issue is now resolved.

Pulse Private GP Care

General Practice (GP)

A great experience for my ear wax removal, Dr Allamsetty & team explained throughout so I knew what was happening and what to expect. It can be strange when someone is rummaging about in your ears but when they are blocked getting them microsuctioned is one of the best things you can do, Professional throughout - would highly recommend.

Mr Achal Goyal

Orthopaedic Surgeon

Mr Goyal was excellent in every way, my foot is pain fee, and considering iv had several cuts to my foot, it looks really good, after 12 months of not being able to walk and in terrible pain, I would advise anyone to go ahead with this operation, thanks again Mr Goyal I really appreciate what you've done for me.

Spire Gatwick Park Hospital

Vascular Surgery, Breast Surgery, + 20 more

Probably one of if not the best private consultant we've ever visited. Really great with my son and extremely thorough, no stone left unturned and filled us with confidence by explaining in detail exactly what he was checking for and justifications for his outcomes. Really great service and care.