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Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

The appointment appeared on My Chart with very little information about who originated it and what its purpose was. Phone calls to the appointments team produced no further information. We thought it could be bad news that had to be communicated face-to-face. The journey cost £60 and necessarily exposed me to some infection risk. When we got there and were directed to outpatients, we were not called. In the end we discovered that a senior nurse called Muriel was expecting a telephone consultation, which is what we actually did in the outpatients area. I think you need to ensure that appointments do not go on the My Chart system unless it is clear what the purpose of the appointment is and who has originated it.

Mr. Mina Youssef

General Surgeon

I felt confident from the first consultation with Mr Youssef. I felt he engaged with me patiently and on my level ( I’ve got some medical background) and explained the diagnosis and treatment plans clearly and objectively. It made a big difference to any potential anxiety and concerns that he was very kind and amiable and I would not hesitate to recommend him for breast cancer consultation. I’m five days post-op and happy with my treatment from day one.

Experts in Skin and Hair

Dermatology

I had a raised spot on my arm which was diagnosed as actinic keratosis- precancerous cells. GP recommend cream but didn’t want to use due to side effects. Dr Gupta was very professional and had a very caring and kind disposition. She used cryotherapy on the area which was only mildly uncomfortable for a few seconds and then checked the rest of my body for me. Thoroughly recommend and have booked my husband for a body check! Thank you ☺️

Professor David Warwick

Orthopaedic Surgeon

I felt very comfortable and confident that I was in very good hands with Professor Warwick, as soon as I walked into his surgery. He explained in great detail the results of my recent x-ray, and suggested a range of options going forward, one of which was an immediate injection, which I decided to take up there and then. Again, the effects of this were explained fully, and I left feeling extremely pleased with my consultation.

Dr Bav Shergill

Dermatologist

Everything went very well, and I am very happy with the outcome. The fact that I managed to stay calm during the whole procedure is due to the care of all the staff. The scars seem to be doing fine - a little bit of itchiness, but I assume that's part of the healing process. (By the way, I filled in the short survey on paper when I returned to East Grinstead, a week after the operation - I left it with the receptionist.)

HCA UK at The Shard

General Practice (GP), Obstetrics & Gynaecology

Attending appointments at HCA at the Shard is always smooth. Its convenient location makes it my preferred clinic. Two points to mention, or areas for improvement: - Broken automatic glass door, it's been broken for awhile, unsure why not fixed yet. - The reception staff at the main reception downstairs were snacking on prawn cocktail crisps whilst attending visitors which I thought lacked professionalism.

Spire Gatwick Park Hospital

Breast Surgery, Cardiology, + 20 more

I had knee surgery at Gatwick Spire Hospital and was thoroughly impressed. The staff were professional, kind, and attentive throughout my stay. My surgeon explained everything clearly and the nursing team provided excellent care. The facilities were spotless and comfortable, and even the meals were well-prepared. I felt safe, supported, and well looked after—highly recommend for anyone needing surgery.

Mr Janos Balega

Obstetrician & Gynaecologist

I wanted to share how grateful I am for the care I received from Dr. Balega. He was incredibly accommodating and attentive throughout my visit, and I truly felt listened to. It was clear that he genuinely wanted to help, and his reassuring, polite manner made a huge difference. I felt very well looked after, and I would absolutely go back to him again. Thank you for such exceptional care.

Living Mind

Psychiatry

My rTMS treatment at Living Mind has been a really positive experience. The environment is calm, the staff are compassionate, and I felt safe and understood during every session. They explain things clearly, monitor how you’re feeling, and make sure you’re supported throughout the process. I’ve already started noticing benefits and I’m really glad I chose this clinic

Core LDN

Pain Management, Physiotherapy, + 1 more

Brit is an absolutely phenomenal physio. She is incredible intelligent and has such an amazing understanding of the body. She is always thorough to understand the deep cause of the problem and provides clear tangible plan for how to recover. She has recently been helping me with nerve damage in my glute /hip and seeing her has been invaluable. Would 10/10 recommend

Quality Dental : Shoreham

Dentistry

Excellent friendly and professional service from Dr Rajan Sethi who provided a routine check up and examined a tooth that had sheared in half. Talked through the options available to me and provided good details and costs involved. I felt entirely confident in the service provided and agreed to a course of treatment that would work for me. A very positive visit.

Nuffield Health Haywards Heath Hospital

Dermatology, Breast Surgery, + 21 more

FELT VERY CONFIDENT WITH MR WONG QUESTIONS ANSWERED, EXPLANATIONS AS TO PROBLEM AND WHAT WOULD BE BEST TREATMENT FOR ME PROS AND CONS OF OP, HE FITTED A PESSERIE WHICH SO FAR WORKS WELL FOR ME. HE DID MENTION THERE WAS A CLINIC FOR WOMEN With pessries who need help removing /changing it, I forget where it was please can you inform me Thank you

Miss Theresa Richardson

Ophthalmologist

After an emergency referral from my optician following an eye scan to the Western eye hospital A&E Dr Richardson went over and above to ensure I was given the best possible care and follow up assistant with specialists. I wanted to take the time to thanks Dr Richardson and ensure her professionalism and expertise doesn’t go unnoticed. Thanks

Dr. Sebastian Zeki

Gastroenterologist

From preliminary consultation throughput the procedure Dr Zeki kept me fully informed and provided me with full details of what could be expected. The procedure was painless smooth and professional in an excellent environment attended by a great team. After care and follow up discussions were as good as one would hope for.

Mr Tan Arulampalam

General Surgeon

I recently underwent a femoral hernia repair under the care of Tan Arulampalam and his team. I received excellent care from everyone involved, from the sandwich maker and trolly pusher and nurses to the anaesthetist and surgeon. I would recommend The Ramsay Oaks Hospital to anyone considering treatment there.

Mr Husam Elghalhud

Ophthalmologist

I had a recent appointment with Mr Elghalhud on 20/10 to discuss the possibility of having surgery at some point next year. Mr Elghalhud was very professional and thorough in the examination he carried out of both my eyes. He also answered all my questions clearly and was very reassuring.