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Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

It's not fair that being an NHS patient meant that we couldnt use the disabled parking, which was empty, right outside the hospital, meaning a much longer and uncomfortable walk. We we greeted well upon arrival and called through almost immediately. Although I found the nurse abrupt and abrasive to start with, I put this down to her working from the computer, checking through info. Perhaps that wasn't her strong point with technology. I have many complex needs, including some communication needs, being ADHD and Autistic. I clearly hadn't understood some of the portal questions and answered them differently to its intended expected responses. Perhaps some more understanding around neurodivergent conditions would be helpful and clarity around the context of their questioning, rather than to feel berated for replying "I fear spiders". The question asked for my fears or what I am scared of, if it was specifically regarding the procedure, it should have been clearer. I was clearly struggling with the bright lights in the office, holding my srm up to shield my eyes from the lighting, even commenting to my daughter who I took with me, my questionnaire replies would have told her I am photophobic, but because of how she initially presented to me, I felt unable to raise my concerns and ask for the lights to be adjusted. (This resulted in triggering a migraine after I left). Im still working on advocating for my own needs. Once the computer work was complete and she faced me to go through expectations of the operation day, she mellowed and warmed, her body language positively changed. This helped reduce my heightened anxiety. She was very good when it came to taking my bloods and I didnt even feel it, for the first time ever. I left feeling far less anxious than I did upon arrival.

Mr Ivan Tomasi

General Surgeon

Mr Tomasi saved my life,literally. The gallstones were diagnosed in 2008 and I put up with the chronic pain until April 2025 when I finally told my GP,and had an ultrasound scan. I was seen in outpatient clinic in August. The doctor was going to see me again in 6 months. Then I had Pancreatitis in October and spent 5 days in Cumberland ward. That's when Mr Tomasi comes in. He volunteered to take on what I was told was a tricky case. I knew it too. I hid it from the doctors for years because I foolishly wanted to have my knee replacements first. That decision could havw cost my life. Thankfully, on November 13 Mr Tomasi and his team performed the long overdue cholecystectomy. He spent 20 minutes preop talking to me about all possible outcomes. He was very honest with me. Which I really appreciate. The gallstones were overflowing. I was in pain and had swollen glands. So I know thus wasn't a straight forward cholecystectomy. Mr Tomasi was willing to put his life / career on the line for me. I researched his background beforehand!!, so I knew I was going to make it. What he found during surgery was worse than we both expected. My gallbladder had perforated and was leaking. It wasn't an easy job. I was in theatre for 3 hours, and came back to tell my story. The NHS, again saved my life, ie, Mr Tomasi. I give him the permission to use my surgery as a case study, if he ever needs to. Tell the world how my abdomen was covered in gooey "chocolate!!',and I still left the hospital 5 days later. We just need more medical advancement and better incentives to keep the likes of Mr Tomasi from going private. Thank you Sir, for your contribution to humanity.

Mr Mfazo Hove

Ophthalmologist

I had ICL surgery at the Phoenix Hospital in Chelmsford with Dr. Hove to correct my -7.00 prescription. Dr. Hove recommended this procedure as my prescription was quite high, and the laser eye surgery I initially wanted (with my limited eye knowledge at the time!) wasn’t the best option for me. I’m so glad I trusted his advice because the ICL surgery has truly been life-changing! I could actually see clearly as soon as I got off the operating table, and after a good night’s rest, I woke up with 20/20 vision and felt completely back to normal. The entire procedure was quick, completely painless, and far easier than I ever expected. Dr. Hove and the theatre team were absolutely wonderful, and the nurses at Phoenix Hospital were so kind and reassuring — they really helped me feel calm and comfortable throughout the whole experience. Overall, a 10/10 experience — nothing to worry about and I’m beyond happy with my results. Thank you, Dr. Hove and the team!

Quality Dental : Horsham

Dentistry

Hello Lucy, I really wanted to reach out and say thank you from the bottom of my heart. Even though I’ve only seen you twice, you’ve made such a genuine difference to me. Your kindness, patience, and the way you’ve taken the time to understand what I need has honestly meant so much. You’ve helped me in ways you probably don’t even realise — not just with my treatment, but with giving me the confidence and clarity about the next steps and the referrals I need. I’m truly grateful for how supported and cared for you made me feel. I was really sad to hear that you’re leaving. It’s hard to put into words how much I’ll miss having you as my dentist, but I’m also so happy for you and whatever comes next. You deserve every bit of success and happiness, because you are genuinely amazing at what you do and at how you make people feel. Thank you, truly, for everything. Elise D

Cyprus IVF Hospital

Clinical Genetics, Obstetrics & Gynaecology, + 2 more

Je tiens à exprimer toute ma gratitude envers l’hôpital de fiv Chypre.Tout le personnel est d’une gentillesse, d’une patience et d’une bienveillance exceptionnelles. L’accueil y est toujours chaleureux, l’équipe est à l’écoute, et l’hôpital est d’une propreté irréprochable. Je souhaite remercier tout particulièrement Damla, ma coordinatrice, une femme d’une douceur et d’une attention rares. Toujours présente, patiente, à l’écoute et d’une gentillesse infinie, elle a su m’accompagner avec un grand professionnalisme et beaucoup d’humanité. Grâce à eux, mon rêve est devenu réalité, et je ne pourrais être plus reconnaissante. Je recommande cet hôpital les yeux fermés : vous y trouverez compétence, empathie et un accompagnement exceptionnel. Un immense merci à toute l’équipe de l’hôpital — vous êtes tout simplement les meilleurs ! 💖

Professor Vik Veer

ENT Surgeon

I have been struggling with CPAP therapy. By being completely determined I tolerate the mask and therapy, with what seems to be high marks, according to statistics -machine generated, (low AHIs, 8 hours no leaks etc.) However I don't feel, and never have felt rested.-six months on. I contacted professor Vir as it seemed to me that there must be other factors at play and my local hospital could only offer CPAP and nothing else. My consultation with Professor Veer was excellent. He took a detailed history, made an initial examination and suggested possible underlying causes and further examinations. His communication skills are exceptional and he is obviously very much on top of his speciality and passionate about it.

Spire Manchester Hospital

Orthopaedic Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 11 more

Absolutely amazing, I cannot fault the care and support I have received. I may not be able to climb mountains, but I can carry on with my walking, taking care of myself at the same time. I couldn't have wished for a better Consultant to carry out the surgery and the follow up consultation enabled me to verbally express my gratitude for what he has done. I am totally in a very good space both with my mental health being the best it's been for a long time and the fact that I am mobile without pain. Thank you once again from a very happy me!

The London Dermatology Centre

Cosmetic (Aesthetic) Medicine, Dermatology

My wife and I have visited the clinic a few times during the last five years and are both very impressed. Dr Chopra is friendly, caring and very competent. He operates efficiently and is always on time. My skin lesions were examined and treated on the spot during the same session today. I received information about the nature and cause of my problem and was given instruction about how to look after the problem area until it is fully healed. I was charged as quoted when I booked the appointment.. Highly recommended service.

Miss Claire Mellon & Associates

Holistic Therapy, Obstetrics & Gynaecology, + 1 more

Dr Karolina Afors is highly skilled and took plenty of time to read through my pages and pages of notes at our first appt. After being dismissed by other doctors, she was a breath of fresh air with lots of ideas, and she was invested in helping me get my life back from pain. The medicines she has prescribed me for my endometriosis have changed my life and she always has a range of suggestions for symptom management of many conditions. Cannot recommend her enough. I've got my life back with her help.

Mr Srijit Banerjee

Urologist

One of the best experiences I have had with a GP in the UK, if you can put it like that. Dr. Banerjee was very professional and courteous. He was quick to understand and diagnose the exact nature of the problem and explained very clearly. You feel at ease while consulting with him and all your apprehension are handled with clarity, empathy and the utmost professionalism. I am glad I consulted with Dr. Banerjee and he will be my go-to Doctor in the future if the need arises.

Dr Christopher Horne

Diabetes & Endocrinology Specialist

Dr Horne was extremely personable from the moment I entered the room. He explained the reason and purpose for the consultation and what we would be discussing. Dr. Horne outlined procedures, expectations and possible outcomes eloquently along with options for further investigation and ongoing treatment. I couldn't be happier with care I have received thus far and feel confident and comfortable under his charge.

Miss Summerhayes is fantastic. She is very reassuring, friendly and knowledgeable. She has a terrific bedside manner, which eased the strss of my cancer treatment. Lyn Corlass keeps the process running smoothly and has always gone the extra mile to ensure that there was minimal waiting time for tests, treatments and appointments. Over all, they have made a very difficult time, much easier to deal with.

Spire Portsmouth Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), General (Internal) Medicine, + 8 more

I would highly rate not only my visit today with Mr Gowda but the whole hip replacement process, which for me was very daunting never having had any kind of surgery at all in my 69 years, save for wisdom teeth removal. He was professional and courteous and I felt in very safe and knowledgeable hands. I have no hesitation in recommending Mr Gowda to anyone contemplating hip replacement surgery.

Professor Margaret Johnson

Respiratory Doctor

I saw Prof Johnson having been referred by an urgent care centre. I was anxious but immediately put at ease. Johnson does what many don't. She listens. I found her incredibly thorough and empathetic. Too often we do away with expectations relating to a physicians bedside manner which is a terrible shame. Medical prowess and emotional tact are possible and I feel lucky to under her care.

Mr Faisal Hussain

Orthopaedic Surgeon

I recently suffered a knee injury that required specialist treatment, and Mr Hussain was appointed as my specialist. He did an outstanding job diagnosing the problem, clearly explaining the issues, and performing the surgery that restored my knee to good health. Throughout the process, his explanations were clear, thorough, and reassuring. I highly recommend Mr Hussain.

Mr Samuel Rajaratnam

Orthopaedic Surgeon

Super friend and understanding, took time to get to know about me and my family. Was very professional and clearly explained every step and i understood exactly what was going to happen throughout my operation and beyond. His confidence in his abilty to be able carry out this operation without issue really set me at ease. Very very happy with our interation