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Vermilion - The Smile Experts Edinburgh

Dental Care, Dentistry

I endured a horrific accident about 10 years ago when I fell (I believe due to a drink being spiked) and fractured two of my front teeth, one so badly that I had to have root canal work done and a crown fitted, I was devastated to learn that the root canal had failed and had caused an infection which would require further and costly dental work. The staff at Vermilion couldn't have done any better in how they treated me throughout the course of treatment which spanned 3 months. Dr Treagus in particular, must be highly commended, as despite his struggles in drilling through the crown (due to metalwork within the crown) to enable him to carry out the treatment, persevered and kept me informed at every stage, detailing worst case scenarios and explaining very directly what my options were. He and his colleagues managed to create a calm, and at times humorous environment which really helped to take my mind off the seriousness of what needed to be done and what could go wrong. I highly recommend the practice for their professionalism, and sheer determination to achieve a good outcome for me.

Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

Every time I come for an outpatient appt, the specialist is an hour behind time.. the secretary/receptionist should have called ahead of time to expect delays but they don’t!! They leave it till the time of the appt to mention the hefty delay!! Last time I had to leave as I could not wait out an hr delay! So complete waste of my time & money grrr! Something that could easily be rectified with better communication from the clinic!! Including the fact when I had an outpatient procedure, I had a 2.45hrs delay as there was a delay due to an emergency in the morning.. again no contact from the clinic informing me of this delay.. had I been informed earlier before arriving at my appt which was scheduled at 1pm, I didn’t not have the procedure till 3.45!! Had there been communication from your clinic informing me of the delay I would have left home later and not have left the dogs alone for 8hrs due to the clinics inability to keep patients informed of delays!! Grrr! Every single time due to lack of communication I’m left frustrated and angry!

Mr Richard Scawn

Ophthalmologist

I can’t recommend Mr. Richard Scawn highly enough. Before meeting him, I had seen three other surgeons and even booked the operation twice but ended up cancelling because I didn’t feel fully confident. From my very first appointment with Richard, everything felt different. He was calm, kind, and incredibly reassuring — never pushy, never rushed — and both my husband and I instantly felt we were in safe hands. I trusted him completely, and I’m so glad I did. I’m now three weeks post–lower lid blepharoplasty and absolutely over the moon with the results. My bruising was minimal and disappeared quickly, and the scar line is genuinely impeccable. I’m 39, so my skin is still fairly young, but even with a magnifying mirror I cannot see the incision. The work Richard has done is truly amazing. If you’re considering this surgery, I would wholeheartedly recommend Mr. Richard Scawn. I couldn’t be happier with my experience or the outcome.

Mr Sudhanshu Chitale

Urologist

I was born with undescended testes that were missed at birth and had always felt incredibly self-conscious about it. I did not seek treatment until I was post-puberty. I was luckily referred to Dr Chitale, who has delivered exemplary service. He explained everything very clearly, answered all of my many questions and put me at ease during an incredibly stressful period. The speed was what astonished me. The gap between being first referred and being operated on was incredibly fast, just two weeks. The bilateral orchidopexy, which is quite an invasive surgery, went perfectly. My recovery was surprisingly smooth and subsequent follow ups with Dr. Chitale really helped put me at ease. I cannot recommend him enough. I thought I was going to live with this condition for the rest of my life and Dr. Chitale has changed that. I will always be grateful for this gift he has given me.

AEGA Health

Cosmetic (Aesthetic) Medicine, General Practice (GP), + 2 more

⭐️⭐️⭐️⭐️⭐️ Absolutely wonderful experience! I had a microneedling treatment at this clinic and I couldn’t be happier with the entire experience. From the very beginning I felt truly well looked after and completely at ease. The atmosphere was so warm, calm and welcoming — I felt comfortable, cozy, and deeply relaxed throughout the whole treatment. Selina was absolutely fantastic — kind, professional, gentle, and very attentive to my comfort. She explained everything clearly and made sure I felt safe and relaxed at every step. Thanks to her, the treatment was not only effective but also a genuinely pleasant and soothing experience. I am extremely happy with the results and I will definitely be coming back. I highly recommend this place and especially Selina to anyone looking for professional care and outstanding service. Thank you so much! 💛 Monika

Mr Tony Nargol

Orthopaedic Surgeon

From consultation on first meet I felt at ease and happy with plan.day of operation it was smooth professional and I felt safe in their hands.everyone was a smiley face and reassuring. From physio and leaving I was confident I can do this.i done all they asked me to do as in the excercises they are the key to getting back on your feet soon as possible nd getting the swelling down I was walking without sticks at week 9 post OP. They are there every step of the way if your concerned about anything no matter how small. 4mths now passed am walking normal,driving at 12wks,gardening, working, I have my life back.. thankyou for believing in me .

Spire Hartswood Hospital

Weight Loss & Bariatric Surgery, Allergy Medicine, + 20 more

It was a really welcoming and professsional. Ms Ray was very friendly and welcoming. She put my daughter as ease. There was a slight confusion with the xray as my daughter didn’t realise she was meant to drop the form round to the x Ray department so we were waiting in the main reception for a while before I asked how long it would be. However it was quick to get the xray and bloods. My only issue was the parking. There were so many areas for consultants, disabled, oncology, staff, which is understandable but it meant we had to drive around 3 times to find a space.

Check4Cancer

Diagnostics & Testing, Oncology

With a history of long term sunbed use and holidays abroad i decided to book an appointment for a skin check. The check was done manually and not a machine like other clinics advertise. The nurse was extremely friendly and I felt comfortable straight away. She conducted the examination and fed back to me on everything she found as she went along. I had a few questions to ask regarding sun exposure and found her very knowledgeable. I would definitely recommend the clinic and have gained lots of information I can use for the future.

Dr. Farrah Ayob

Pain Management Specialist

Dr. Farrah Ayob provided excellent, attentive care during my visit. She listened closely to what I'd been experiencing, took my pain seriously, and explained everything clearly so I understood each step of the plan. Her calm and reassuring approach made the appointment feel comfortable and straightforward. I left feeling supported, informed, and confident in the treatment she recommended, and I would definitely see her again whenever needed. I genuinely appreciate the care she provided.

The Princess Grace Hospital Outpatients

Diagnostics & Testing, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 7 more

The hospital itself was great and senior nursing staff on the day were informative and professional. My anaesthetist was phenomenal as was my amazing surgeon. However I had a bad experience with one of the health care assistants who wouldn’t let me use the bathroom and led to a bit of a weird experience. Plus when I got my stitches out two weeks later the nurse couldn’t see the stitches and she gave the tweezer to my fiancé who actually ended up getting the final ones out.

Dr Caroline Platt

Paediatrician

I visited Dr Platt with my young daughter, who was suffering recurrent UTIs. It is testament to the quality of the care we received that we returned a number of times. Dr Platt has a wonderful bedside manner and always both myself and my daughter at ease. She took the time to listen to my concerns, arranged thorough medical investigations, and provided avenues of community and medical support that significantly improved my daughter’s ongoing care.

Mr Shafiq Chughtai

General Surgeon

Mr Chughtai is a very warm & friendly Doctor. I felt extremely comfortable with all decisions made as he explained everything thoroughly & was reassuring. I had a laparoscopic cholecystectomy and from my very first consultation with Mr Chughtai right through to my follow up appointment I had the most pleasant experience & can’t recommend him enough! I just want to say thank you so much for everything. I’m so grateful.

Mr Sacheen Kumar

General Surgeon

Sacheen is warm, superbly knowledgeable, precise, focused, drives confidence in his ability to treat, prepared to consult colleagues with his thoughts and seek confirmation of his thinking, empathetic and understanding. His patient focus is outstanding. Iwona his PA is dedicated and professional, knowledgeable and has the patient focus required for such a critical role between patient and consultant.

Dr. Lauren Colquhoun

General Practitioner

I was very anxious about having a Mirena coil fitted but Dr Colquhoun’s manner and support put me at ease. She was very compassionate and did not rush the procedure. Everything was fully explained and all my questions answered. Her care and patience make the world of difference for anxious patients like myself, and I actually forget I am in a doctor’s office at Willow.

Spire Nottingham Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Obstetrics & Gynaecology, + 23 more

I arrived before my appointment time, bought some food and a coffee from the café, and settled down with my laptop to do a little work. The waiting areas were calm, clean, and very relaxing, and I had no difficulty finding a seat. My wait to see the consultant ran just a few minutes over my scheduled time, simply because the patient before me had slightly overrun.

Core LDN

Pain Management, Physiotherapy, + 1 more

I was referred to Claire for physio as I have been suffering from bad back pain from around 20 weeks pregnant. Claire is so knowledgeable and really took the time to figure out what was going on and explain it clearly. I’m not sure how I would have got through the last few months without these sessions and the exercises to do at home so the biggest thank you!