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Cleveland Clinic London

Vascular Surgery, Anaesthetics, + 10 more

The appointment with the specialist gastroenterologist and blood test, reception, bookings etc was fine, no wait, quick, efficient and friendly. All very good. The MRI was another story. I have shared my feedback with the experience team. See below. How are your staff performing procedures on patients trained? The team I was handed over looked more like students under training with no supervision, it was scary to be left alone with them for an MRI. Are you cutting costs so that no doctors are available on the day of my procedure? I have been better taken care of by the NHS ! I have just had the worst experience for what should have been a simple MRI procedure. The team I was handed to were unable to find a suitable vein to perform the dye injection. They tried several times, I asked to call someone else to try, the man who arrived didn't manage either and it was even more painful, they ended up harming both my arms. There were no doctors available. I insisted to see one. They said we could maybe do the MRI without the dye solution injected in my arms. They asked me what I wanted to do?! I replied I was not a doctor and the decision was not with me as I have no idea what it involves. Finally after waiting for over 20mins in a freezing room, with just a light layer to cover me, a doctor arrived. He said we shouldn't do an MRI without injecting the dye solution. Eventually he managed to do the needle procedure very well and easily and it was not painful at all. He left straight after. The MRI happened but no explanation was given to me by the team, who looked more like "in learning students with no supervision", I just prayed they actually knew what they were doing but I was very doubtful... no feedback on how it went, how long left during the MRI, when the results would be coming etc. I had MRIs with HCA in the past, a totally different experience. Doctors seem to be good at Cleveland but the staff I met yesterday was undertrained and there is obviously a management / administration problem. NHS does better on some instances. We pay a fortune for these types of clinics, this is shocking. I will never trust this place for any further procedures handling my health and body.

Professor Nikhil Vasdev

Urologist

I was referred to Prof Vasdev via a friend of a friend who is: a prostate cancer patient, a practicing emergency Doctor and an ex-military doctor. When I first spoke with “###”, he talked me through his exhaustive research into who, is who, in the world of treatment of prostate cancer and the many specialists in a myriad of fields that he had interrogated. For him, there was only one option for the individual in which he was willing to place his trust and his future care, that man was “Prof Nik”, (a term of endearment I am sure I would never be so bold as to use!) On meeting Prof Vasdev, I was struck by how quickly he thinks, acts and assimilates information. On further conversations throughout my treatment, I have been amazed at how much he does, both locally and internationally across his surgical work, his research, his teaching and his sharing of best practice and in my case Neurosafe Robot Assisted Laparoscopic prostatectomy (RALP). The Neurosafe aspect is the gamechanger, this allows the team to assess at a cellular level the safe margins for the removal of diseased tissues live in surgery with samples taken and assessed in real time…AMAZING! I am now 11 weeks post-surgery and am recovering very well and have had my first post operative PSA test returning undetectable levels of PSA. Having been able to observe Prof Vasdev in his native environment at the NE Hertfordshire hospital in Stevenage he struck me as s a super-bright inspiring leader, held in great esteem by his colleagues and patients alike, capable of communicating the mission and the goal to his peers and his staff who offer him great respect in return and understand how and why to get to the best treatment and patient outcomes Besides his operative track record, his academic and research and teaching record leave no doubt to his expertise, energy and passion to improve medical science across many disciplines which culminate in him being an outstanding surgeon and an avid sharer of new procedures and techniques to give the best patient outcomes and I count myself as a very grateful individual amongst that number.

Mrs Sandra Cohen

Nutritionist

I had the pleasure of attending several sessions with Mrs. Sandra. The first focused on an assessment of my overall health, followed by clear and practical recommendations for improvement. She prepared a detailed report that included a personalized list of supplements with precise dosages, which I found extremely helpful and highly professional. In addition, I experienced several kinesiological sessions that brought me significant emotional relief. These sessions allowed me to gain new perspectives on patterns I hadn’t recognized before and helped me release them with greater ease. I recommend Mrs. Sandra as a knowledgeable and compassionate practitioner. She approaches each person holistically, integrating both physical and energetic perspectives. I look forward to continuing my work with her in the future.

Monaghan + Morrow | Vasectomy Clinic - Belfast

General Practice (GP), Urology

I attended Monaghan & Morrow clinic for a vasectomy procedure in February this year. I got booked in within 2 weeks of initial contact. I was naturally anxious about the procedure but the guys made me feel at home from the minute I walked in. The procedure was pretty much pain free. Stephen & Gillian also clearly communicated pain/brusing etc over the days following, which was very reassuring. Also a check-in email the following day to confirm all was ok. (which it was) After some initial tenderness, I was back running within 1 week of the vacetomy. The follow up semen analysis was also very straightforward. I received the kit in the post with instructions. Results were then emailed within a few weeks. I could not recommend Monaghan & Morrow enough.

Dr. Nikki Ramskill

General Practitioner

I had my suspicions as to what was happening to me. However, going down the general NHS GP route was not getting me anywhere. They kept treating each symptom individually rather than looking at me as a whole. A few years of going backwards and forwards. Stress! With Dr Nikki, within the 30 minute consultation I felt heard, all symptoms were put together and a treatment plan was formed. It all made sense and everything was explained. Medication prescribed and ordered, report received and a report sent to my own GP, all within a few hours. Future follow up already booked. That is what you call professionalism, efficiency and having very knowledgeable doctors who understand the female body. Wish I had booked them sooner. I would highly recommend them.

Dr Mohamed Otify

Obstetrician & Gynaecologist

I went to see Mr Otify after seeing another consultant, which had dismissed my symptoms as womb pain. I had been in pain for over 12 months, it was making life very hard and sometimes the pain was unbearable. Mr Otify did not dismiss my symptoms or my thoughts. He is very easy to talk to and listens. We quickly came up with a plan . I had surgery 5 weeks ago, total hysterectomy and removed endometriosis, although I am still recovering from surgery, the pain I was experiencing has now gone. I had my follow up appointment the other day, he explained everything he did during surgery and his findings. I would most certainly recommend going to see mr Otify , it was the best decision I made and I can not fault him as a person or as a surgeon.

Fortius Clinic London

Diagnostics & Testing, Hand Therapy, + 14 more

I had an outstanding experience at The Fortius Clinic. From the moment I arrived, I felt genuinely cared for and understood. The environment was calm, welcoming, and instantly put me at ease. Every member of the team showed exceptional kindness, expertise, and sincerity, which made me feel truly supported throughout my visit. Dr. Joideep Phadnis demonstrated the same remarkable professionalism and compassion—he took the time to listen, explain everything clearly, and personalise my treatment with great care. I left feeling confident, reassured, and extremely grateful. The Fortius Clinic’s dedication to empathy and exceptional patient care is truly extraordinary. I can’t recommend them highly enough.

Thornbury Radiosurgery - Gamma Knife Centre

Neurology, Neurosurgery, + 1 more

My experience has been outstanding. From the first phone call to leaving the thornbury hospital. Hannah the centre manager and Farqi treated me amazingly. I felt safe in the cleanest, calmest environment. The information I received was top notch and I have never experienced such kindness to me. Dr Ibrahim was very kind and I felt that someone was finally listening to me after many months. The staff at the Royal Hallamshire, particularly Nancy and Lisa also went the extra mile and again were very kind. We travelled from East Yorkshire and therefore accommodation was arranged for us by Elaine which was very much appreciated. I WISH THIS MESSAGE TO BE AVAILABLE TO THE HOSPITAL MANAGERS. Janine RN

One Hatfield Hospital

Audiology, Cardiology, + 21 more

had an excellent experience from start to finish. The staff were professional, attentive, and genuinely caring, making me feel comfortable throughout my visit. The facilities were clean, modern, and well-organized, which added to the overall sense of confidence and ease. One standout perk was the free parking—such a convenience and greatly appreciated, especially during a medical visit. Overall, I was very impressed and would highly recommend this hospital for anyone seeking high-quality care and a stress-free experience.

Mr Liam Stapleton

Podiatrist

"I highly recommend Mr Stapleton and their clinic. From the moment I booked my appointment, the staff were friendly and efficient. I was suffering from ingrown toenails and an Verruca and had tried several other treatments without success. Mr Stapleton was incredibly knowledgeable, attentive, and took the time to thoroughly diagnose my condition and explain all my treatment options. They put me at ease right away with their kind and caring manner. Highly recommend.

Mr Prakash Saha

General Surgeon

I am very happy to recommend Mr Saha. He listened to me with great attention and sympathy at the first consultation and quickly outlined a very clear and effective treatment plan. During the treatment he showed genuine concern to make the whole procedure as comfortable as possible and to put me fully at ease. He answered all my questions about future care thoughtfully, and I am confident that my problem is effectively solved.

Mr Alan Treharne

Obstetrician & Gynaecologist

I came across Dr Alan Treharne on the IGP Facebook page and I was able to book an appointment to see him within a week. I was going for a a second opinion and I am so glad that I did. Dr Treharne gave me the time to discuss all my concerns, I didn't feel rushed at all. It felt a relief to finally feel heard. He has given great advice to help me in my journey.

Dr. Kirill Moganasundaram

Chiropractor

Kirill has been great to work with. He quickly understood what was causing my back pain and his treatment has made a big difference to my alignment and day to day comfort. He is also super friendly and fun to chat with, which makes the sessions really easy. He explains everything clearly and you always feel like you are in good hands. Definitely recommend him.

Aion Clinic

Psychiatry, Psychotherapy

The service provided at Aion was exceptional. This was my second KAP course, and the support that I received throughout was brilliant - from exploring what was needed, the intent for each session, the flexibility in sessions and the practical delivery. I am now in a different place and very grateful to Aion for that.

Well Life Clinic Cobham

Allergy Medicine, Clinical Genetics, + 12 more

I could not recommend Well Life Clinic enough, from the first interaction with staff they were friendly, informative and welcoming. The receptionists go above and beyond to make you feel welcomed from the first minute you step into the clinic, offering you drinks and ensuring you feel comfortable.

LycaHealth Orpington

Endocrinology & Diabetes, General (Internal) Medicine, + 6 more

Excellent Miss Hanna is the best there is. Highly recommended by friends and the wider female community. Everyone you speak to knows someone who has seen her or have seen her themselves.. She is well known in the bromley area as the go to gynaecologist. Her experience is vast.