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Hormone Health

General Practice (GP), Obstetrics & Gynaecology

When booking the consultation with Nick Panay, the earliest available date was 2 months in advance. I was required to pay the full £395 under pressure at time, being told that the consultation would be lost unless I paid by 5pm. My understanding that this appointment would be for specialist, in-depth input tailored to a complex clinical history. Given that context, I was disappointed that the consultation felt limited to a reiteration of guideline-based recommendations, with little opportunity to explore causation, individual nuance, or the specific questions I had prepared. At several points during the consultation, I felt that my questions were closed down rather than explored, and the overall tone felt more directive than supportive. Given my long and complex medical history, I had hoped for a more compassionate and collaborative approach. Instead, I left the consultation feeling unheard and dismissed, which was distressing. I had hoped for greater depth and collaborative discussion, particularly in light of the significant upfront cost. I was given no additional value beyond what I already knew and was told in any case, that I required a further consultation to finalise a treatment plan. I have been in contact with the practice and explained that the consultation did not meet the reasonable expectations set by the cost, structure, or positioning of this service. I appreciate that since, I have received a considered response from the Practice Manager and the consultation and fee are being reviewed.

Dr Shalini Chawla

Obstetrician & Gynaecologist

I can’t recommend Shalini highly enough. She is one of the most kind, compassionate, and thoughtful people I’ve ever met, and she truly goes above and beyond for her patients. Having multiple underlying health issues, it was important for me to have someone who was empathetic, understanding, and mindful of my additional needs. She spent time getting to know me and made me feel reassured and supported throughout my pregnancy journey. Towards the end of my pregnancy, I developed further complications with gestational diabetes and pre-eclampsia. During this time, Shalini was constantly checking in on me, always making me feel safe, calm, and reassured, and never once making me feel worried or dismissed. Our beautiful baby girl was brought into the world earlier than initially planned at 36 weeks due to the pre-eclampsia and how the baby was tracking, and I genuinely don’t think I would have got through this frightening period without her constant reassurance and support. Even now, one week postpartum, she is still checking in on me, which shows how much she truly cares. I couldn’t have felt more comfortable or confident with a consultant, and I will forever be thankful for her support.

Mr Metin Nizamoglu

Plastic Surgeon

I had breast implants replacement with Dr. Metin, after 7 years from my first breast implant procedure, as I had a rupture of one of them. I was really nervous and anxious at the beginning but, from my first appointment with Dr. Metin, I felt in reliable hands. We had an extensive pre-surgery conversation where everything about the procedure was explained in details, all my questions answered in a very professional and friendly way. The procedure went smoothly. The follow-up medical checks were well organised and I felt well supported after the procedure. I’m extremely happy and satisfied with the result, my breast looks much better and more natural compared with the result of my first procedure. I’m really grateful to Dr. Metin and I highly recommend him.

Appi Clinics Hampstead

Acupuncture, Physiotherapy, + 2 more

I attended Luiza’s group classes initially and then moved on to 1-to-1 sessions once I was heavily pregnant. She has an incredible ability to modify exercises to suit each person’s individual needs, even within a group setting. Her attention to detail, precision, and ability to make subtle adjustments made a huge difference to my strength and mobility throughout pregnancy. On top of that, she’s a genuinely lovely and caring person, which makes such a difference when you’re navigating pregnancy. It’s easy to see why her classes are always booked weeks in advance. Her physiotherapy background really shows and adds an extra layer of confidence and safety to everything she does.

Mr Ahmad Sayasneh

Obstetrician & Gynaecologist

I would like to sincerely thank the doctor for the excellent care provided during my surgery and the post-operative follow-up. Everything was explained clearly and patiently, which gave me great confidence and reassurance throughout the process. The follow-up appointment was very thorough, and my recovery progress was carefully reviewed. All my questions were answered with kindness and professionalism, and I felt genuinely listened to and supported. I am extremely grateful for the doctor’s expertise, calm approach, and compassionate care. I would highly recommend them to anyone seeking high-quality and trustworthy medical treatment.

The Horder Centre

Orthopaedic Surgery, Physiotherapy

I was naturally very apprehensive about the procedure but was met with friendly reassurance at every stage of the process. Everyone was very helpful, always very anxious to answer all questions, and very keen to help in any and every way. All procedures were carefully explained and it was always made sure I’d understood and was happy to proceed. I can’t speak highly enough of all the care I received from every member of staff I met at every stage of the process

Miss Alex Hazlerigg

Orthopaedic Surgeon

During the operation, Miss Hazlerigg put me at my ease and since I expressed interest in the procedures, she explained what she was doing throughout the operation and why. There was also a nurse by my side who I assume was there to distract my attention if i showed signs of worry. The operation has been successful. Miss Hazlerigg on my aftercare visit, explained what to expect in my further recovery an answered all my questions.

Well Life Clinic Oxted

Allergy Medicine, Clinical Genetics, + 12 more

I had a telephone consultation with Dr Rakesh Patel today. He was kind, understanding, positive, practical and clear. He took a thorough history and was very empathetic, offering realistic suggestions on lifestyle strategies as well as medical support. I have a clear plan of action and would feel confident in recommending Dr Patel to anyone else wanting a warm, well-informed and efficient experience.

Cleveland Clinic Portland Place Outpatient Centre

Anaesthetics, Cardiology, + 10 more

The MRI scan was really quick, and the staff made sure I was comfortable the entire time. They were really kind, and explained every step of the process so I knew what to expect. As it was an abdominal/pelvic MRI scan, I was given gowns and socks to wear during the procedure, so I didn't need to worry about having metal in my clothing. I also received a CD of my scans on request.

Mr Sergey Tadtayev

Urologist

From our first meeting everything was explained in great detail and in a manner that you as a patient realised the person talking to you knew in great depth the subject matter. His explanations were very clear making you feel assured, calm and relaxed. Not an easy operation but he make you feel relaxed and confident he knows his subject. Excellent professional.

Mr Will Poole

Orthopaedic Surgeon

I felt in good hands when having my hip replacement operation and was was very well looked after before and after the operation. My one criticism was that ,having met my consultant the day after the operation, the following up meeting was 7 weeks after the day of the operation. An earlier meeting after , say, 4 or 5 weeks , would have been very beneficial .

The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

Very easy to make an appointment and quick range of dates offered to my convenience.The hospital is fairly convenient from home and the nice to have features of free parking,WiFi and coffee in comfortable surroundings are appreciated.The hospital is modern and spotlessly clean.The staff and friendly and give clear explanations.

Cleveland Clinic London

Vascular Surgery, Gastroenterology, + 10 more

Actually I thank Allah and the doctor that referred me to this wonderful Cleveland clinic in London. Because I have never been treated with care and respect in any hospita like what I have experienced i hope you guys will continue like that regardless the condition of the patient. Please keep it up Thanks l

CAS Medical

General Practice (GP), Primary Care

Had a visit recently pre-christmas for a TSW flare up. Doctor was extremely kind, took all my concerns on board and didn't push me into using any medication I didn't want to. Went away with a prescription for medication I was happy to use and am feeling much better. Would use again if it was required.

Dr. Syed Hassan

Respiratory Doctor

Felt listened to and that my condition and history were understood. Dr explained clearly and emphatically what further investigations maybe necessary. Took the time to explain and didn’t feel rushed. I felt reassured that he understood and what he intended to do.

Mr Hamid Abboudi

Urologist

Mr Abboudi is clearly a brilliant surgeon. I had complicated kidney stones which he cleared completely. His team is extremely efficient and responsive. I had numerous questions before hand and after the surgery and he was quick in responding to all my queries