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Practice Plus Group Hospital, Emersons Green

Dentistry, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

Overall experience was poor. After initial consultation I had little or no contact with the hospital, any contact was initiated by myself. Clear lack of communication between departments. I had already paid for my procedure and waiting for a surgery slot. Surgery was scheduled for a Wednesday but received a call the Friday before basically saying if I didnt drive up that day and do a blood test, the operation couldn't go ahead. Luckily I was in a position where I could do that but imagine if I had kids, couldn't get out of work, had no car/transport. The list goes on. The actual surgery seems to have gone well. (1 week post op). But.... the whole experience was pretty poor, no, very poor. I'd have been upset if this was the NHS but this was a privately paid procedure and if it wasn't for the fact that I had already booked time off work, staff cover, kennels for my Cane Corso's (which wasn't cheap) I genuinely would have asked for my money back and gone somewhere else.

Lucio Health

Diagnostics & Testing, Holistic Therapy, + 1 more

Dr Hari has been an incredible to our family during one of the most difficult times of our lives. From the very beginning, he has approached my mum’s care with compassion, calmness and genuine understanding. His manner is reassuring without ever being dismissive, and he takes the time to explain things clearly and thoughtfully. In such an overwhelming situation, that steady, considered approach has meant more than I can put into words. What really stands out is how balanced his advice is. He is open-minded, evidence-aware and always careful to ensure that any recommendations sit safely alongside conventional treatment. That level of diligence and professionalism gave us real confidence and peace of mind. During a time filled with uncertainty, Dr Hari has been a calm and trusted presence. We are truly grateful for his guidance and support Thank you dr Hari

HMT Sancta Maria Hospital

General Surgery, Vascular Surgery, + 19 more

I have recently had cosmetic surgery at Sancta Maria and i genuinely would not want to go anywhere else…. I may be biased as I work at the hospital but for me regardless of who I was the staff were very professional and gave outstanding care. I always watch how every staff members provide this incredible service to other members of the public but honestly they showed me so much care and compassion throughout my surgery. The staff in all departments - especially recovery and ward as that’s where I spent my time mostly. Also Ashley in outpatients for providing me with an appointment for dressing clinic to put my mind at ease when I accidentally got my dressings wet. Honestly I would not want to have had my surgery anywhere else. Thank you all so much. I am very proud to work within such an incredible team.

Mr Paul Erotocritou

Urologist

Mr Erotocritou is a very friendly consultant, who made me feel very at ease and reassured that he will help me. He was very clear in his explanations and covered all bases in investigating my issues. I didn't feel rushed in the consultants and he actually listened to me and took the time to answer all my questions. I felt he looked at me as a valued person rather than another patient. I am very happy with my consultations and tests taken. Thankfully I do not need further investigations or treatment, but I would definitely go back to Mr Erotocritou if I needed to in the future. He was easy to understand and calm, someone you could tell about your difficulties. I felt very understood and nothing was too difficult to talk about.

Dr. Mohssen Chabok

Cardiologist

My first consultation with Dr Chabok was in April 2025. He performed an angiography in May, and rather than putting a stent in at the time of the angiography, explained the two options that I had for further treatment. He was of the opinion that a bypass was a better long term solution for me and recommended the surgeon that did the procedure in June. My last follow up consultation was a few days ago. I found Dr Chabok to be very polite, patient, sympathetic and articulate. He answered all my questions in a clear understandable manner. I am fortunate that I have a cardiologist that I will always refer to, and recommend him whole heartedly. Pun intended.

Optifema

Dietetics, Fertility Medicine, + 5 more

My experience has been extremely positive. From the very first appointment, I felt listened to, taken seriously, and genuinely cared for. Dr Hunter took the time to understand my concerns and explained everything clearly, which made a huge difference to me. Kerry his healthcare assistant has been amazing too. She has been so kind, responsive, and supportive. I’ve felt more supported here than I ever have with other practices, and the care I’ve received has been outstanding. I’m incredibly grateful for the help and compassion shown to me and wouldn’t hesitate to recommend this practice to anyone.

Mr Muzaffar Ali Anwar

Vascular Surgeon

I had a laser vein procedure with this doctor and couldn’t be happier with the experience. The doctor was professional, knowledgeable, and took the time to clearly explain the procedure and what to expect. I felt comfortable and well cared for from start to finish. The treatment itself was quick, effective, and the results were excellent. The staff was also friendly and supportive, which made the whole visit stress-free. I would highly recommend this doctor to anyone considering laser treatment for veins.

Transform Health

Physiotherapy

After seeing many people with regards to my 30 year back pain/nerve problems with no to little success, i can honestly say that Neil has been the best ive ever seen his help and knowledge has helped me unbelievably i am so much more confident than ive ever been and now hopefully have the tools to keep me on the right track moving forward i cannot recommend him enough he has given me so much more confidence So Far so good thank you

Dr. Abraham Neduvamkunnil

Paediatrician

Our 8-week old son had difficulties with his breathing, which we were very worried about. The doctor was very professional, took time to understand the issue and checked for all possible causes. We are really grateful for his recommendations and for suggesting a follow up appointment in 8 weeks’ time, which was important for us to see that the matter was being monitored diligently. Thank you for your care and support.

Nuffield Health Brighton Hospital

Allergy Medicine, Anaesthetics, + 25 more

Always very friendly, attentive, a well-stocked childrens waiting room. On this latest visit we did have a slightly bizzare situation where we arrived, were checked in, weighed and measured, and put into the waiting room. We then received a phonecall - from the next room - explaining that we were late for our appointment. They were very embarrassed and there was no harm at all. Funny though!

Dr Nilay Joshi

Rheumatologist

I was able to talk about all my symptoms without being afraid of being controlled by the time or not being able to speak about everything I needed. I experienced a way higher level of professionalism and care for patients. No one wants to have a health problem, but being able to know what I am facing is the key to the next step. I highly recommend this Dr Joshi and the Fitzwilliam Hospital.

Mr Hassan Elhassan

ENT Surgeon

I visited Mr Elhassan following a questionable experience with another ENT that insisted I needed surgery. Mr Elhassan immediately put my fears at bay. He checked me thoroughly, reviewed my scans and explained everything in very simple language - including confirmation that surgery was absolutely not needed. He has an excellent bedside manner and makes visits to him very pleasant.

Ms Katerina Bambang

Fertility Medicine

Katerina was an abdolute gem! She was a really good listener to me. She answered my questions, reassured me when i had concernes, and was clear about my next steps happening. She made me feel reasured and calmer regarding ny anxieties. If i ever need to come to the doctors again, i hope that i will have her as i trust her. She seemed really knowagable and kind. Thank you

Dr. Claire andrews

Dentist

I was slightly nervous about such a big filling but it was absolutely fine, didn't even need an injection so that's a bonus! I've had a half tooth (not even half) driving me mad for months now and it's lovely to have what looks like a new tooth. Dr Andrews and the nurse were really pleasant and chatty and completely put me at ease.

The Joint Injection Clinic

Diagnostics & Testing, Imaging (Scans), + 4 more

The clinic itself is excellent — very clean, well-organized, and welcoming. The reception staff were polite, professional, and helpful, which made the whole visit smooth and stress-free. From check-in to departure, everything was handled efficiently. I had a very positive experience overall and would happily recommend this clinic.

Elanic

Cosmetic (Aesthetic) Medicine, Dermatology, + 7 more

The staff at Elanic was so kind and supportive. Special shout out to David who was particularly attentative and helpful and the super lovely nurse that helped me downstairs to wait for my pick up. She was so supportive and kind and I felt totally taken care of. I didnt catch her name but please pass on my thanks.