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Sainsbury Wing or Wolfson Fertility Centre at Hammersmith Hospital

Dermatology, Endocrinology & Diabetes, + 9 more

I waited over an hour to be seen for my pre admission appointment. After being admitted and been shown to my room I was left for 5 hours in a cold room without anyone checking on me or giving me information about when my operation would be. Staff only turned up when I called and was then able to get some water as I was then advised that my operation was being delayed for a few hours. Short staffed. Slow to respond to buzzer calls. Staff always seemed to be busy doing something else other than looking after patients. Quite noisy ward during the day with people’s loud voices/laughing. Outdated facilities, no overhead bed light so had to have the main big room lights on all the time, which I could not control. I was moved to a different room after my operation as the first one did not have sufficient heating. The en-suite bathrooms are very outdated. Very short shower hose. In my second room there were 2 Rentokill boxes in shower. 50% of staff were friendly. I had major abdominal surgery. My night nurse was very compassionate and took very good care of me for 2 nights. I was discharged with the insufficient amount of painkillers to take home and without a physio assessment or much information about what symptoms to look out for and how to help recovery. I had to contact my own GP to get enough painkillers. Once discharged I had to walk with my husband all the way to the car at the pickup parking as there was no porter or wheelchair available. I had given 1h notice and then let her know again 10minutes before my husband arrived to collect me.

GenesisCare Cambridge

Oncology

I was referred to Genesis by the NHS consultant oncologist to receive radiotherapy and hormone treatment for for my diagnosed advanced prostate cancer. I was seen very quickly at the Newmarket (Cambridge) branch of Genesis. The facilities are modern with state of the art CT and radiotherapy equipment. At all times the staff of all disciplines and specialties were extremely helpful and understanding. After 4 weeks (20 sessions) of radiotherapy my regular attendance finished. However I will continue to have regular reviews there with the oncologist and be given the specialist hormone therapy and other pills to be taken for 2 years. Another impressive feature at Genesis is the inclusion of gym sessions under personal guidance from two expert trainers. This is most helpful in countering the muscle loss resulting from hormone therapy. I am continuing with these sessions for some weeks after completing my treatment. In summary, Genesis Care has provided the highest possible standard of specialist cancer treatment and I would strongly recommend this organisation when radiotherapy treatment is needed.

Ms Rubina Rahman

Ophthalmologist

I first had a consultation with Ms Rahman in 2023 as I had significant floaters in my left eye that were causing problems, especially with night driving. After a thorough examination of my eyes, Ms Rahman explained the procedure that she would perform of a combined cataract and vitrectomy operation. Although a very daunting prospect, Ms Rahman's knowledge, experience and confidence put my mind at rest. She explained what would happen and the after care required. The operation was a success and after a follow up consultation, I was signed off. I recently returned to Ms Rahman for slight posterior capsular opacification which she sorted immediately with YAG laser treatment. I cannot recommend Ms Rahman highly enough. Not only is she highly skilled Consultant Opthamologist & Vitreoretinal Surgeon, she's a kind and considerate lady.

Quality Dental : Worthing

Dentistry

I had my wisdom teeth extracted yesterday at Quality Dental Practice in Worthing, and I honestly couldn’t have asked for a better experience. From start to finish, everything was handled so professionally and calmly. My dentist was incredibly skilled and made the whole procedure feel smooth and stress-free. The extraction was done perfectly, and I felt well cared for throughout. The team was friendly, reassuring, and explained everything clearly, which really helped put me at ease. I’m so grateful for the excellent care and would highly recommend this practice to anyone.

Dr Mustafa Alnaib

Orthopaedic Surgeon

My planned visit to consult Mustafa after the festive period suddenly crystallised, such that the consultation and treatment occurred all in one evening visit. Arrangements were made and on examining the analysis of the X-ray of my knee, it was clear that Durolane plus Depo-Medrone would be the best treatment, at least initially. Mustafa then carried out the injection and, with some advice on what might happen during the next few days, I was free to go. That level of service is very hard to beat!

Cathedral Dermatology

Dermatology

I had a very informative, relaxing & dare I say enjoyable visit with Dr Conor Bradley today. He put me at ease immediately with his welcoming personality. He explained all my options & what I could expect from the various treatments. I left feeling relieved from my visit & hopefully will not need to return, but if necessary would be quite happy to. May I also say the young lady on reception was very pleasant, even offering us tea or coffee. I would highly recommend this very professional clinic

FACEmed Cosmetic Medical & Dental Centre

Cosmetic (Aesthetic) Medicine, Dental Care, + 4 more

Amazing consultation and face scan with Eleni who prescribed an Obagi skincare system which is making my skin look brighter, tighter and fresher already. Several treatments from Monica which I am delighted with after having old cheek fillers dissolved from another clinic years ago. I feel like I have my old self back but renewed and refreshed because of Monica’s expert treatments giving a natural soft more youthful look. Very happy customer!

Cromwell Hospital

Allergy Medicine, Audiology, + 17 more

Dr. Raf was amazing. From the moment I met him, he immediately calmed me down and made me feel at ease. He was kind, patient, and really took the time to listen instead of rushing through the appointment. He explained everything clearly and made sure I understood what was going on. You can tell he genuinely cares about his patients. I’m very grateful for the experience and would highly recommend Dr. Raf.

Mr Neil Barber

Urologist

Excellent service, Jeanette (Mr Barber's PA) was very helpful, responsive and secured the earliest slot available for my procedure. Mr Barber was very professional, he explained each stage that I had to go through clearly and with empathy, a great communicator Both is pre and post procedure care was exceptional. Clearly a leader in his field and if asked I would highly recommended him.

Miss Lamia Zafrani

Obstetrician & Gynaecologist

Bit of a delay to be seen but it was a very busy clinic and is to be expected. All staff were very friendly and helpful. Miss Zafrani was a lovely lady who made me feel at ease and explained the procedure so well and answered any questions that I had. Hope to see her again for my C Section as she had a calming aura. Thanks 🙏 Jenna

Tajmeel Clinic

Anaesthetics, Cosmetic (Aesthetic) Medicine

Excellent experience from beginning to end. The hair transplant results exceeded my expectations, and the doctor was extremely professional, knowledgeable, and kind throughout the process. He took the time to explain everything clearly and made me feel comfortable at every step. I’m very happy with outcome!

RTN Mental Health - Private

Diagnostics & Testing, Psychiatry, + 1 more

My son has gone through the ADOS assessment with Libby she was amazing she made him feel at ease and explained everything to him really well he actually really enjoyed his time with her and said that it went quicker than he thought. Thank you Libby for making his experience enjoyable.

Dr David Annan

Radiologist

Dr David Annan is amazing at what he does. He put me at ease when I was quite nervous about the procedure. He is so so friendly and an absolute pleasure to deal with. I couldn't recommend him enough.

Dr. Mohamad Khalil

Cosmetic Doctor

Doctor Khalil was incredibly kind and knowledgeable. He answered all my questions patiently and made me feel completely comfortable. Highly professional and reassuring throughout.

Professor Fahed Youssef

General Surgeon

Professor Youssef is very professional and friendly. He talked me through all aspects of my recent hernia operation and provided excellent aftercare. Would highly recommend.

Mr Aditya Raja

Urologist

Explained everything in a friendly but professional manner. Offered options and alternative treatments. Listened to my concerns in a very empathetic manner. Excellent.