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Evergreen Richmond Medical

Dermatology, Fertility Medicine, + 7 more

I am writing to express my sincere appreciation for the exceptional level of care and professionalism provided by Dr. Paciello. My experience was characterized by the following highlights: • Exceptional Availability: Dr. Paciello demonstrated remarkable flexibility by accommodating a consultation on very short notice. I am particularly grateful for her willingness to adjust her schedule to facilitate a meeting during my lunch hour. • Clarity and Communication: Throughout the process, her explanations were thorough and easily understood, ensuring complete clarity regarding my health and next steps. • Operational Convenience: The integration of on-site blood and urine diagnostic testing provided a seamless experience, significantly reducing the logistical burden of coordinating separate appointments. • Digital Accessibility: The availability of high-quality video consultations serves as a highly efficient and convenient alternative for modern patient care. In summary, Dr. Paciello provides a patient-centered approach that balances clinical excellence with administrative efficiency. I would highly recommend her services to those seeking comprehensive and flexible medical care.

Skylight Psychiatry

Psychiatry

The communication from Skylignt is poor. My final report stated I did not complete 2 of the questionnaires, which I did, as I saved copies of my answers in case technology failed. Nobody chased these missing questionnaires and the response time when I did contact the admin team was 15 working days each time. All of the timescales I was told from start to finish were very inaccurate. Some of these timescales are still on the website. From referral to acknowledgement I was informed 6-8 weeks and it was 9 weeks. From acknowledgement/forms to initial appointment I was informed 8-12 weeks and waited 16 weeks. From assessment to report I was told 8-10 weeks and it was 14 weeks. I have been told 9 months from October until medication titration, but I can’t trust that this timescale is accurate. The staff are very friendly and helpful and brilliant when you do have an interaction with them, but the volume of work must be beyond current capacity to provide such inaccurate information to patients who are seeking support/diagnosis for a condition that requires accuracy and creates a high level of anxiety.

Professor Richard Steeds

Cardiologist

I recently underwent a procedure at Harborne Hospital with Professor Steeds. I am very pleased with how it went. Professor Steeds is always professional and has a wealth of knowledge and experience. It's quite unsettling having a heart condition but Professer Steeds always takes the time to explain things carefully to me and he makes sure that I understand what will happen while I am in the hospital. He goes to a great deal of trouble to reassure me as a patient so that I don't worry. I would highly recommend him to anybody who has an aortic valve issue or dilated aortic root/aortic aneurysm. I am very grateful to have Professor Steve is my consultant cardiologist.

Newmedica Newcastle

Ophthalmology

I was extremely nervous having had a bad cataract surgery experience previously. However the staff went out of the way to make me feel comfortable, with a particular shout out to Bruce who was calm, funny, knowledgeable and held my hand throughout the procedure. Mr Ainsworth was warm and kind, it was good to meet him before the surgery. The whole procedure was explained and was over so quickly. It was a very personalised experience and my recovery has been quick and straightforward. I cannot recommend Newmedica highly enough, particularly for nervous patients.

Mr Giulio Garaffa

Urologist

Mr Garaffa is the consultant, who performed a urethral dilatation on me. At my last appointment, he suggested using a steroid application, which might alleviate the pain for my regular self dilatation. It has worked wonders, making it far easier and almost pain free; would that I had met him years ago. This has made my future more hopeful. Mr Garaffa is a delightful man, unassuming and clearly talented. You just know he really cares for you. NO EGO HERE! The Whittington Hospital is blessed to have him in their employ. John W.

Vermilion - The Smile Experts Kelso

Dental Care, Dentistry

All staff at Vermilion are friendly yet very professional. I had an emergency referral after losing four front teeth in a sports accident. Every step of my treatment was explained simply yet in detail. This was especially important for me, a stroke survivor, who has difficulty understanding things. My entire treatment was gentle and painless. I was looked after exceptionally well by reception staff, dental nurses, dentists, hygienists. Would recommend Vermilion Kelso 100%. Thank you

Dr Frank Phillips

Gastroenterologist

Parking at the hospital or nearby if the limited onsite space is already full , is a just a matter of luck. The coffee machine in the private lounge was out of order. Dr Phillips was on time, personable, open and explained the various investigation options at the initial consultation. All my questions were thoughtfully answered in clear concise terms. There is probably going to be a 3 week wait between the initial consultation and the recommended investigation action

Practice Plus Group Hospital, Plymouth

General Surgery, Imaging (Scans), + 2 more

My visit was well run with all preparations going smoothly. Apparently it was rather difficult to waken me after the operation and therefore had to remain overnight. I was told that I would be contacted approximately four weeks after, but this didn’t happen. I would have liked to have been explained the reason for the problem with my awakening as it might be useful should I need a general anaesthetic in the future.

Mr Dominic Coull

General Surgeon

I had an umbilical hernia and had never had surgery with full anaesthetic before. Mr Coull was professional, thoughtful and very clear about my options and how everything was going to work. I felt looked after and in very safe hands. The surgery was quick and the recovery too. Cant recommend him highly enough. Also his PA Staci! All questions answered quickly and comprehensively! A great team.

Harley Street Hearing

Audiology, Ear Care

My second visit to the Harley Street Hearing clinic and I found everything just as professional as the first time. I have worn Lyric aids for many years but struggled to get them locally after my audiologist decided that it wasn't cost effective for them to offer the service. The service from Lerissa was top class - she told me so much more about the product than I've heard elsewhere.

Quality Dental : Horsham

Dentistry

This was a visit for a small filling. I was apprehensive as usual at the thought of a dentist appointment, but i was made to feel at ease by the friendly staff. The wait time was very short on this day and the whole treatment from start to finish was quick and pain free. The dentist Levi and his assistant were very relaxed, friendly and professional. Thank you

The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

I was seen very quickly once it was realised I needed a procedure. Every staff member I met was very professional, friendly, and polite, from reception to porters to nursing staff. I felt like I was taken very good care of throughout my visit. The nurse also explained everything to me very clearly and made sure I had a thorough understanding before my discharge.

Mr Naga Venkatesh Jayanthi

General Surgeon

Mr Jayanthi performed an iguinal hernia operation on me. He was very professional and had a pleasant personality. The operation went well without any problems whatsoever. He explained everything thoroughly before hand. My wounds healed quickly and I have had no problems since. I have no hesitation in recommending Mr Jayanthi and Springfield Hospital.

Dr Moez Dungarwalla

Haematologist

Dr D always has his patient's best interest at heart and he actually listens. I love that he works with you while still maintaining authority in the kindest way. Very matter of fact and there's no messing about. Always looking for ways to give you the best experience in what can be the most tricky times of your life.

Mr Irshad Shaikh

General Surgeon

I would like to express my sincere thanks to Prof. Shaikh for his professional and considerate approach. He helped me resolve a delicate issue with great care, understanding, and expertise. I felt well supported throughout the process. A true professional, and I would highly recommend him.

Dr May Abboudi

General Practitioner

I have been seeing Dr Abboudi for a number of years and she has always been exceptionally thorough, calm, and practical in her approach. She explains everything clearly and follows a very methodical path to treatment, which makes you feel both reassured and confident in her care.