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Mr Saruban Pasu

Ophthalmologist

An almost pleasant experience.. This was my second eye & much of the stress of the unknown before the previous op was now almost non-existent. All the staff were kind & patient, the chocolate machine quality was a delight, & the Uber staff & service faultless. And the driving conditions that day were foul. The result of both ops is miraculous, the best vision I can remember, the deterioration being so slow over an 83 yo healthy life one gets used to necessary adaption for daily living. Hence the pleasant shock of almost total renewal is delightful. I am very grateful to you(If you are Ruben, the surgeon who did both my ops so well) , Mr Saruban Pasu ? I was lucky in being given the choice of two names that day, & I specifically requested if possible Ruben, who did it, & I thanked him personally. We briefly spoke but he was dressed in green & I'm not good with faces re the photo. I was surprised by the change between the 2 ops of the new "dropless aftercare". This is so much easier for everyone. The pro cedure of a drop every 3 hours per day for 5 weeks with a spreadsheet gave me no confusion, but can understand the many pitfalls inherent for busier or more distracted patients & the possible bad results. The one injection, under the op anesthetic is really a win-win advance. I am now one week after, with wonderful results, almost totally clear & realigned to single focus.. I can see car number plates again, an essential for a driver ! (It was the Optician who persuaded me to have the first op as I was almost driving-illegal on the test). Sorry to ramble, Good on Optegra, regards Mr Bartholomew.

Mr Ben Hartley

ENT Surgeon

Mr. Hartley is, without question, the leading ENT specialist in his field. He has taught and trained many of the ENT consultants currently practicing in London, and his expertise, precision, and judgement are truly exceptional. I trust him 100% with every piece of advice and every decision regarding my child’s care. He recently performed a tonsillectomy, adenoidectomy, and grommet insertion for my son, and the experience could not have been better. The surgery was perfectly executed, and the recovery went smoothly thanks to his outstanding skill and attention to detail. Another remarkable aspect of being under Mr. Hartley’s care is the exceptional support provided by his assistants. They are highly capable, attentive, and responsive — always available to help, even without an appointment. On several occasions, they went above and beyond to ensure they could help with anything urgent we needed. They’ve done so much to ensure everything was in place for my son’s surgery, and I truly believe it couldn’t have happened at all without them. I am deeply thankful to Mr. Hartley and his incredible team for their professionalism, care, and compassion. We feel very fortunate to have been under their care and cannot recommend them highly enough.

Pure Sports Medicine - Moorgate

Nutrition, Osteopathy, + 4 more

I've been seeing Erin at PSM since March 2025 - she is by far the best physio I’ve ever worked with. When first starting treatment, I had no idea of what was wrong – just a feeling of being ‘uneven’. By November, I’m pain-free and have a far better understanding of my body and how to look after myself for years to come. I was referred to Erin by another member of staff at PSM clinic who said she was one of the best – and they were absolutely right. From the start, she took the time to understand how I was feeling, carried out detailed tests, and quickly identified the root of the issue. Over the past six months, we’ve worked together to strengthen my shoulders and back through a tailored mix of gym and mobility exercises. Erin has gone above and beyond to adapt my programme as I’ve progressed, and I genuinely feel the difference. Whilst Erin was on holiday, she arranged cover with Cam, who was brilliant at answering my questions and fine-tuning my programme – his knowledge was greatly appreciated. The wider PSM team, including Morgan and Ellie, have also been fantastic – always welcoming, friendly, and incredibly helpful, especially with my medical insurance.

Mr Amro Hassaan

ENT Surgeon

Dr Amro Hassaan was the only doctor who took the trouble to explain what my problem was. I’d been suffering for years with severe headaches which had got to the point they would last for weeks and the pain was unbearable. Dr Hassaan took the time to fully explain all options available to me and completely put my mind at rest. Whenever I visited him I was always warmly greeted and was put at ease. Eventually for me it was decided surgery was the only solution and prior to the surgery date Dr Hassaan took the time to answer all my questions and even called me back once while he was on holiday! The surgery was a success and the aftercare was brilliant, I really felt I was in safe hands. Also want to mention Dr Hassaan’s secretary, Kerry she was wonderful too, she always came back straight away with answers to my questions. He is a true dedicated professional, a gentleman and just the best doctor I have known.

London Gynaecology - Harley Street

Obstetrics & Gynaecology

I have been to see Miss Bowring and Miss Evans for abnormal bleeding which was solved by the insertion of a Mirena coil. Unfortunately, the Mirena coil became dislodged (because of separate medical issues) and needed removing and reinserting. I trusted Miss Bowring and Miss Evans with my care and felt well informed and supported from beginning to end. In addition, their PA, Jemma, is knowledge and extremely helpful - she went above and beyond to help me when I encountered issues with my insurer. I cannot recommend London Gynaecology enough - 11/10!

Mrs Catherine Rabess

Dietitians

I felt in such safe hands with Caff - it was clear how skilled she is in the area of gastroenterology-specific conditions. Her warmth and empathy put me at ease straight away. There was no need for me to feel embarrassed discussing my bowel issues. She took time to fully understand my situation and challenges, and therefore created suitable dietary plans alongside me, with tailored adaptations, so it felt personalised, realistic and viable. Caff has been an integral part of my recovery journey. She is a rare gem in the healthcare profession.

Cathedral Eye Clinic

Ophthalmology, Optometry

Received excellent feedback after thorough review and feedback before receiving a final decision on the best way forward, I had considered going overseas for the treatment however, I do not believe I would have achieved. the same outcome as the level of detail and prep including contact lenses to establish the best option took time which I would not have been afforded by the overseas company as it was only a week long process. Highly professional and diligent team at Cathedral eye clinic.

Dr Ademola Adejuwon

Sport & Exercise Medicine Doctor

He very accurate with his simple but effective diagnosis procedure I had a pain that had been troubling me for years and was recommended Dr Ademola Adejuwon he listened to my problem and then listed accurate symptoms and did his own medical diagnosis and found the root cause of the pain and listed the cure time effective and accuracy if you’re looking for diagnosis for pain that may be troubling highly recommend his services

St John & St Elizabeth Hospital

Paediatric Cardiology, Cardiology, + 33 more

As I have very difficult veins to draw blood from, Prof Rakhit recommended that I should ask for Andrew in the phlebotomy department....which I did. They were very helpful in helping me to come in at a time when he would be there. Andrew was brilliant. He managed to find a vein without any trouble and I hardly felt the needle! My thanks to everyone for making this a much less stressful experience than it usually is!

Mr Karan Jolly

ENT Surgeon

I was diagnosed with septum/nasal cancer in August, within 2 months all the cancer has been removed through necessary procedures. Mr Jolly has saved my life, for that I am eternally greatful. Throughout my treatment Mr Jolly has gone above and beyond what I could have ever expected. Constantly showing care, compassion and professionalism. I have so much admiration for him and the brilliant surgeon he is.

Mr Humza Malik

General Surgeon

The recent experience with Dr Humza Malik was very straight forward. I was upset that I’ve had to wait longer than expected with my sickle cell condition for a gall bladder surgery due to gall stones. However Dr Malik immediately apologised, acted quickly & decidedly by organising a date for the surgery to happen soon. He explained everything clearly and answered all my questions.

Mr Conal Quah

Orthopaedic Surgeon

Mr Quah has been absolutely excellent throughout the complex revision operation on my left knee. The operation went extremely well and was carried out by a very committed and professional team resulting in a rapid recovery and accelerated healing. Today's 6 week post-op review was a real celebration where Mr Quah went out of his way to show me the work carried out.

Lanserhof at the Arts Club - Medical

Acupuncture, Cardiology, + 14 more

Had MRI scan had to wait c30 mins later than booked time. Person after me was c50 mins after booked time. This was immediately in the morning (8:45am) as well so something went wrong. Perhaps need to stagged appointments and leave larger gaps between clients to give some slack other wise can get big delays down the line (me 30mins next person 50mins)

Nuffield Health Haywards Heath Hospital

Breast Surgery, Cardiology, + 21 more

FELT VERY CONFIDENT WITH MR WONG QUESTIONS ANSWERED, EXPLANATIONS AS TO PROBLEM AND WHAT WOULD BE BEST TREATMENT FOR ME PROS AND CONS OF OP, HE FITTED A PESSERIE WHICH SO FAR WORKS WELL FOR ME. HE DID MENTION THERE WAS A CLINIC FOR WOMEN With pessries who need help removing /changing it, I forget where it was please can you inform me Thank you

Loughview Health

General Practice (GP)

I was very impressed from entering the building and being greeted by the very friendly receptionist. It’s a bright comfortable reception area with complimentary tea if coffee. My appointment with the doctor was very professional and emphatic. A through examination was arrived out and next steps for further investigation was clearly explained l

John Flynn Opticians

Optometry

I went to have my annual eye examination. Dr Janjua always provides a professional and courteous service, and this time was no different. Dr Janjua makes the effort to explain any changes to my vision in clear and understandable terms, which I find reassuring. I always leave feeling that I been provided with a high quality service.