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Check4Cancer

Oncology, Diagnostics & Testing

I wanted to share some feedback on my recent appointment. I felt the consultant was quite dismissive and used language that may not have been appropriate — for example, when feeling the lump I was told immediately “this is not cancer.” While I have personal experience in this area and have been through it before, for someone new to this situation such a conclusion could feel very daunting and unsettling. The appointment also felt rushed, particularly after the ultrasound (as the mammogram machine was broken). I left feeling as though my questions were seen as unimportant, and that I was being hurried out because “nothing was wrong.” While I accept the results, I had hoped for a more considered discussion — especially as I’ve had similar lumps removed in the past and wanted to understand the difference this time. Instead, I was simply told to manage the pain, given a leaflet, and advised to take primrose oil. This did not feel like the most supportive approach. To then receive a letter a couple of hours later — before the mammogram had even taken place — dismissing me from the service, felt like a rushed and premature conclusion. I hope this feedback is taken constructively, as the experience could be improved by allowing more time for questions, more sensitivity in communication, and reassurance for patients at what can be an anxious time.

Mr James Smith

Orthopaedic Surgeon

I really cannot speak highly enough of Mr James Smith. Twice now he has given me life back. Whilst that may sound dramatic, it really is not. I had been so limited by my arthritis in my right knee for 30+ years , he operated and now I can do everything I could not do before. I had my other knee replaced (by a different surgeon in a different hospital) and recovery did not go well. I went to Mr Smith asking if he would do an MUA which he kindly agreed to and he has worked his magic again. From being in intense pain with hardly any movement, I am now well on my way to normal movement again and it’s only been 2 months. Mr Smith is so friendly, he is kind and genuinely cares for his patients. He explains things so you can understand and never makes you feel rushed if you have any questions. All of his team adopt the same approach to you as he does and they make you feel like their most important patient. If you have Mr Smith as your surgeon, you are in the very best hands

HCA Healthcare UK London Bridge Hospital

Gastroenterology, Cardiology, + 7 more

From our very first meeting through to post-surgery care, Prof. Khalaf was nothing short of exceptional. He took the time to truly listen and guided us with great care, recommending what he believed to be the best course of action to support our future fertility plans. His light-hearted and reassuring manner helped ease any anxieties I had, giving me confidence that I was in the very best hands. What stood out most was his clarity, he explained everything thoroughly, leaving no room for confusion, and always invited us to share our expectations so he could manage them realistically and compassionately. His professionalism, combined with his genuine kindness, made us feel respected, supported, and safe throughout the entire process. We are deeply grateful for the outstanding care he provided and could not be happier with the experience. Thank you, Prof. Khalaf, for making such a challenging journey so much more reassuring.

Mr Kuhan Rajah

Obstetrician & Gynaecologist

We are so grateful to Mr. Rajah for his exceptional care and guidance at Kings Fertility this year. Thanks to his expertise and support, I am now 12 weeks pregnant, and we have 9 embryos frozen. Although we were unable to have our full treatment at Kings due to funding and location, Mr. Rajah truly turned our journey around. After receiving a devastating call from our GP in January, Mr. Rajah was able to give us accurate advice and a supportive, accurate picture of our next steps. Mr. Rajah care, attention, and compassion made an enormous difference during a stressful time. We are deeply thankful for his support and highly recommend him to anyone seeking fertility care.

The Royal Free London Private Patients Unit

Breast Surgery, Cardiology, + 18 more

I have been very disappointed from the overall experience. I schedulled appointment with neurorologist Dr Bhattacharjee. The follow up appointment was very hard to scedule. His assistant told me that he would be available in 4 weeks for a follow up call without giving me specific appointment. She refused to see him earlier while I was stressed to receive feedback from MRI. She had been very confusing and nor professional and accurate in communication. I asked to download the images which have been very cimplicated . they are in a difficult format not supported by every computer and ofcourse not easy to send them to third parties.

Mr David Gruhl

Podiatrist

I have been to a couple of specialist in London and David has provided me with much greater insight into my foot health issues than I received before. Most importantly, his availability to provide further guidance and motivation via email after the consult is something new to me, and is really great, and helped make the difference in my recovery. His expertise, approach and guidance has helped deliver results which I have been struggling to obtain for years. I would recommend David to friends and family without a doubt.

Spire Harpenden Hospital

5-Star Review for Dr. Alan Parbhoo I'm absolutely delighted with Dr. Alan Parbhoo's care! He performed a tooth extraction due to a root canal failure, and the procedure was a success. Dr. Parbhoo was incredibly caring, taking the time to explain everything clearly and making me feel at ease. The aftercare was also amazing, ensuring a smooth recovery. I'm extremely happy with the outcome and would highly recommend Dr. Parbhoo! His expertise, kindness, and dedication to patient care are truly exceptional.

The Lindo Wing at St Mary’s Hospital

Allergy Medicine, Breast Surgery, + 21 more

I recently had my first baby by elective Caesarian section at the Lindo. All members of staff were kind, caring and professional. They created a calm and magical atmosphere, all while delivering the highest standard of care and this allowed me to relax into my new role as a mother. As a surgeon myself, I would highly recommend the service to friends and family and have no doubt that I will be using the Lindo maternity services in the future.

Miss Charlotte Defty

Plastic Surgeon

I had a confirmed skin cancer on my nose and I was understandably anxious about surgery. Miss Defty and her team were professional from the point of referral, during the MOHs surgery, and during aftercare. The surgery itself was outstanding and has left very little scaring. If I found myself in a similar situation again I would seek Miss Defty's support immediately and would recommend her and her team without a moment's hesitation.

Spire Elland Hospital

General Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 2 more

The spire Elland was a lovely, clean hosptial. My room had recently been renovated, which meant it felt clean and comfortable. The staff were all nice, regularly bringing me hot drinks and heat packs for my symptoms. A particular shoutout to the team conducting my anaesthetic, I was quite overwhelmed/concerned and they really supported me and put me at ease. I would definitely consider spire elland again for my treatment.

Mr Jamie Vatish

General Surgeon

Mr Vatish put me at ease, he was straight to the point from start to finish. He explained my options and the risks involved due to me vaping. This encouraged me to stop. My surgery was the 4th of August i put on a brave face for my family, inside I was terrified. However there was no need. Mr Vatish has done an amazing job and after only 6 weeks the scars are minimal. Mr Vatish I can’t thank you enough you are amazing.

Newmedica Worcester

Ophthalmology

I've recently had my second cataract op performed at Newmedica Worcester. I'd like to thank all the wonderful staff. My surgeon Mr Sharma, all the friendly and very professional theatre staff, unfortunately I can't remember all your names but a special thank you to Soji, Sarah and student Mia. Not forgetting the staff downstairs especially the lovely receptionist thank you all so much for making me feel at ease.

RTN Diagnostics

Diagnostics & Testing, Psychiatry, + 1 more

I have had a great experience through this whole process honestly. My GP were struggling to make any considerable progress but RTN have been amazing. Doing my video call assessment I went into it extremely anxious as video calls are not the sort of thing I feel comfortable with. However Lucy, made me feel extremely at ease, and the whole conversation was easy to get through, no discomfort at all.

Mr Duncan Atherton

Plastic Surgeon

Duncan made me feel at ease from the get go and I knew his knowledge was unmatched. He gave me a realistic expectation and although I wanted a new nose, I still wanted to be me and Dr Atherton perfectly creates a new nose without losing sight of you. This nose looks like it’s just my nose, you’d never know I’ve had surgery, which is quite remarkable.

Dr. Syed Hassan

Respiratory Doctor

This was a first rate consultancy experience. Dr Hassan had studied in detail my previous medical history and was prepared to read a summation of my own past and recent records of my respiratory condition. His presentation and interpretation of numerous tests and investigations was clear and concise as was his advice on recommended steps to be taken.

Dr. Khalid Al-Hourani

Orthopaedic Surgeon

I was well looked after, and accommodated for. The staff and surgery team were wonderful. They always put me first and kept an eye at all times. I would always recommend Frimley hospital and Heatherwood hospital. May I take this opportunity to thank everyone for their help and kindness. Henry C.