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Cleveland Clinic Portland Place Outpatient Centre

Anaesthetics, Cardiology, + 10 more

Every time I come for an outpatient appt, the specialist is an hour behind time.. the secretary/receptionist should have called ahead of time to expect delays but they don’t!! They leave it till the time of the appt to mention the hefty delay!! Last time I had to leave as I could not wait out an hr delay! So complete waste of my time & money grrr! Something that could easily be rectified with better communication from the clinic!! Including the fact when I had an outpatient procedure, I had a 2.45hrs delay as there was a delay due to an emergency in the morning.. again no contact from the clinic informing me of this delay.. had I been informed earlier before arriving at my appt which was scheduled at 1pm, I didn’t not have the procedure till 3.45!! Had there been communication from your clinic informing me of the delay I would have left home later and not have left the dogs alone for 8hrs due to the clinics inability to keep patients informed of delays!! Grrr! Every single time due to lack of communication I’m left frustrated and angry!

GenesisCare Birmingham

Oncology

Upon arriving at Genesis care I was impressed by its warm, friendly and immaculate environment. The little touches like a jigsaw for patients to work on and the endless offers of coffee and biscuits were appreciated. The Staff and radiographers were incredibly professional and so very pleasant. They quickly put my mind at rest. They were really focused on making sure I was ok during the whole treatment journey. While undergoing treatment I got to meet a Penny Brohn counsellor which was very much appreciated as cancer and its treatment can be a very challenging time. Last but not least the addition of a fleet of drivers that took me to every appointment, waited for me, and drove me home was a real comfort. The drivers, like all the staff, were so friendly and chatted to me in a way that relaxed me and helped me feel calmer upon arrival. Cancer is a tough journey but everyone at Genesis Care made it much easier in so many ways. I cannot recommend the entire team, that make it work flawlessly, highly enough.

The Joint Injection Clinic

Diagnostics & Testing, Imaging (Scans), + 4 more

A month ago I had the arthrosamid injection. I had never heard of it and initially I went online to find out how others were treating their oesteoarthritis. I found the Joint Clinic quite quickly and was amazed to read that this injection would last about 3 years rather than 3 months for the NHS cortisol injection. My knee was causing a lot of pain especially when the weather changed. I was unable to walk properly, I couldn't walk up or down stairs. My work involves walking and I really thought I would have to retire because of the pain. From day 2 of the injection, I was beginning to walk without as much pain, about 2 weeks later I wasn't limping or experiencing pain at all. It took about 3 weeks to be able to walk up and down stairs without pain. I no longer need anti inflammatory drugs (that was always hit or miss if they would work). I am very pleased with the outcome at the one month mark and I hope my knee pain is no more for years!

Dr Paul Bester

Psychiatrist

Dr. Bester has had a profoundly positive impact on my son and our family. He helped my son overcome significant OCD challenges and school‑related anxiety, and set him on a path where he is now genuinely thriving at school. What truly stands out is Dr. Bester’s balanced and thoughtful approach to treatment. He takes the time to understand the child as a whole person, listens carefully to their feelings and priorities, and integrates that perspective into every step of care. He also works collaboratively with parents, making us feel informed, supported, and part of the process. We are deeply grateful for his expertise, compassion, and partnership. I highly recommend Dr. Bester to any family seeking effective, child‑centered care.

Dr Tristan Ramcharan

Cardiologist, Paediatrician

I reached out to Doctor Ramcharan to see my 10 year old Son who has Cerebral Palsy and is experiencing a lot of chest pain. Doctor Ramcharan saw him very quickly, he listen to my son and listen to us (Parents), he read all my notes and concerned, he gave him a thorough examination, ECG and Echocardiogram. He spent a lot of time checking everything, and taking pictures of the results. He discuss the results with us all and in layman's terms both for us and for our son. He put our minds at ease. I would highly recommend seeing Dr Ramcharan.

Mr Richard Husicka

Obstetrician & Gynaecologist

On my recent appointment with Mr Husicka , I came away feeling very reassured, everything was explained in great detail, such an understanding and approachable manner, not at any point did myself and my husband feel rushed, Mr Husicka took all the time that was needed, previously I’ve had a bad experience with another doctor, worst attitude and lack of manner I have ever come across, I can happily say Mr Husicka has restored my trust and faith, I feel very confident and reassured now that I’m now under Mr Husicka care.

Edinburgh GP

Dermatology, General Practice (GP), + 1 more

I was introduced to this medical practice through a friend of mine who was working in The oil and gas sector .My appointment was with Dr David Richardson, he was friendly, polite , professional and put me at ease . My visit was for a. Medical and Chester Step test before commencing work in the offshore wind sector . Id highly recommend this practice for any tests required for either the offshore wind sector or the offshore oil and gas sector . Thank you Dr Richardson

Mr Benjamin Baker

Plastic Surgeon

I came to see Mr Baker for DIEP flap surgery due to breast cancer. On our first meeting I was put at ease, he explained how the procedure is done and what to expect. I was impressed that he phoned me after I had emailed his secretary with some concerns, that is how caring he is. He is an excellent Doctor, very kind, knowledgeable and approachable, he works alongside a great team at the Alexandra Hospital. Thank you Mr Baker, and your team.

Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

I saw Mr. Prezerakos yesterday and had an excellent experience. He was incredibly knowledgeable and took the time to explain everything clearly, which put me at ease right away. His warm, friendly, and approachable manner made the whole visit feel comfortable and reassuring. I left feeling confident in the care I received and would highly recommend him to anyone looking for a truly exceptional spinal consultant.

Well Life Clinic Oxted

Allergy Medicine, Clinical Genetics, + 12 more

The receptionists were incredibly kind getting me a drink when I walked in. I have been feeling very poorly and it was a relief to book in on the same day and be seen. The doctor was so thorough in my consultation. 20 minutes is a good amount of time to have a proper discussion. Antibiotics were needed - the dr sent me a code to give to the chemist to get my prescription. All very easy and straightforward.

AURA Centre of Dental Excellence & Facial Aesthetics

Cosmetic (Aesthetic) Medicine, Dental Care, + 1 more

⭐️⭐️⭐️⭐️⭐️ I’ve been going to this dentist for the past 10 years, and honestly, I’ve never experienced the same level of service anywhere else. I’ve tried other places here and there over the years, but nothing comes close. The care, the professionalism, the atmosphere.. the whole place has a kind of energy you don’t find anywhere else. Every visit has been consistent and exceptional. Highly recommended.

Dr. Ksenia Alex

Obstetrician & Gynaecologist

Dr. Alex is a truly outstanding doctor, She's very attentive, a great listener, and extremely detail-oriented. She takes the time to understand the patient’s concerns and genuinely shows interest in finding the best treatment for the problem. I felt heard, respected, and well cared for throughout the entire process. I highly recommend her to anyone looking for a compassionate and trustworthy specialist.

Reflex 18 - Colchester

Acupuncture, Orthotics, + 5 more

First time at Reflex 18 and had had good reports from Colchester Harriers. Was seen by Josh Harvey who went through my running history and then took a look at two niggles (ankle and knee). It was great to go through some of the rehab exercises with Josh to make sure I was confident to do these at home. All in all an great experience and Id have no hesitation in recommending Reflex 18 to others.

Mr Arun Kumar

Orthopaedic Surgeon

Excellent experience throughout my hip replacement journey. Mr Kumar took as much time as needed to explain the whole process and left me confident and in no doubt about going ahead with the surgery. The surgery went really well. Pain was less than I expected. The whole team were excellent. Thanks to Mr Kumar and the team for enabling me to regain my mobility and lead a fuller, active life.

Mr David Redfern

Orthopaedic Surgeon

As always, David Redfern was very friendly and professional. Despite being a leading expert in his field, he explained everything in clear, plain language. He took his time to clarify the X-ray results and advised on the next steps in the healing process. I’m very happy with the progress so far and extremely grateful for the care I received.

Dr Apostolos Konstantis

Oncologist

My appointments with Dr Konstantis have always been informative and helpful ... he has shown great patience and a willingness to explain in detail the treatment he is prescribing ... he is also happy to answer queries and questions ... since I've been under his care, I've always felt well cared for