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Kingsbridge Private Hospital Belfast

Anaesthetics, Cardiothoracic Surgery, + 37 more

The admissions brochure fails to state that family members are not allowed to stay with patients during the pre-operative wait. This is a significant omission, as it creates avoidable anxiety for patients who are already nervous about their procedure and are only informed of this restriction upon arrival. The pre-op nurses showed poor bedside manner when I asked about this. Instead of offering reassurance, they quoted “hospital policy” and then gave reasons that felt dismissive and inaccurate — for example, claiming that “too many people come in and out of rooms,” when in reality only one nurse completed paperwork, followed later by the surgeon and anaesthetist. I was also told I would be going to theatre “shortly,” even though I knew (correctly) that I would be waiting another 1.5 hours. My family member could easily have stayed with me during that entire period, as is standard in the Ulster Independent Clinic and in my previous NHS experiences. The lack of engagement from the pre-op nurse beyond basic paperwork questions made the situation feel even more uncomfortable. The pods themselves felt more like small, bare cells than a calming space prior to surgery — no TV, no artwork, just two chairs and a table. It was far from a soothing environment. In contrast, the theatre staff and post-op nurses were outstanding. They were friendly, proactive, and reassuring, and they made up for the negative pre-operative experience. One final issue: the staff arranging my discharge medication did not check my notes and prescribed a medication I am unable to take. Because the pharmacy had already closed, the only solution was to remove it from the prescription entirely.

Mr Dominic Sprott

Orthopaedic Surgeon

I had my second follow-up appointment after surgery with Mr Sprott, and I couldn’t have asked for a better experience. He was incredibly attentive, patient, and genuinely caring. He took the time to listen to my updates about my recovery and explained my X-ray results in a way that was easy to understand and very reassuring. What stood out most was his warm and calm manner. He made me feel comfortable, confident, and truly cared for throughout what has been a challenging recovery journey. After undergoing such a complex surgery, having a surgeon who combines exceptional technical skill with genuine compassion has made all the difference. Mr Sprott has been supportive not just with my physical recovery, but also in understanding the broader impact the success of this surgery would have on my day to day life. His thoroughness in explaining each stage of healing, his patience in answering my questions, and his realistic yet encouraging approach have given me confidence throughout the recovery process. I left the appointment feeling positive and encouraged about my progress. I’m very grateful for the care and support he has provided throughout my recovery. I would highly recommend Mr Sprott to anyone needing orthopedic care.

Cyprus IVF Hospital

Clinical Genetics, Obstetrics & Gynaecology, + 2 more

Je tiens à exprimer toute ma gratitude envers l’hôpital de fiv Chypre.Tout le personnel est d’une gentillesse, d’une patience et d’une bienveillance exceptionnelles. L’accueil y est toujours chaleureux, l’équipe est à l’écoute, et l’hôpital est d’une propreté irréprochable. Je souhaite remercier tout particulièrement Damla, ma coordinatrice, une femme d’une douceur et d’une attention rares. Toujours présente, patiente, à l’écoute et d’une gentillesse infinie, elle a su m’accompagner avec un grand professionnalisme et beaucoup d’humanité. Grâce à eux, mon rêve est devenu réalité, et je ne pourrais être plus reconnaissante. Je recommande cet hôpital les yeux fermés : vous y trouverez compétence, empathie et un accompagnement exceptionnel. Un immense merci à toute l’équipe de l’hôpital — vous êtes tout simplement les meilleurs ! 💖

Mr Grigorios Premetis

Obstetrician & Gynaecologist

I was referred to Mr Premetis by another gynaecologist for a 3D scan, and I honestly couldn’t be more grateful for that referral. From the very first moment, he was exceptionally kind, thorough, and genuinely supportive. He took the time to listen, to explain, and to make sure that every detail of my care was looked after with real attention and respect. He also coordinated with other specialists when needed, which made me feel truly cared for on every level. We ended up having a small procedure together, and throughout it all he made me feel completely safe, reassured, and in the best possible hands. As a colleague doctor and as a patient, I can say with absolute confidence that he is outstanding. I would wholeheartedly, warmly, and without hesitation recommend him.

Spire Manchester Hospital

Cardiology, Dermatology, + 11 more

My experience at Spire Manchester Hospital was outstanding from start to finish. The staff were welcoming, attentive, and incredibly professional, making the entire process smooth and stress-free. The facilities are modern, spotless, and well-organised, which immediately inspires confidence and comfort. Every member of the team—from reception to nursing to clinical specialists—went above and beyond to ensure I felt informed, supported, and cared for. The level of communication was excellent, and I always felt that my wellbeing was the top priority. Spire Manchester sets a high standard for private healthcare, and I wouldn’t hesitate to return or recommend it to others seeking exceptional care in a first-class environment.

Newmedica Northampton

Following my initial consultation I was offered a date for my surgery which was only two weeks ahead which completely surprised me as I expected a much longer wait I attended my surgery and was treated with courtesy and respect by all of the staff I encountered I was put at ease both before and during the procedure my surgeon My discharge nurse explained clearly what I needed to do with my medication and also how to keep my eye clean I received a phone call from a nurse the day after my surgery checking that everything was okay. I have nothing but positive things to say about the whole experience and would recommend Newmedica to all of my family and friends.

VB Aesthetics

Cosmetic (Aesthetic) Medicine, Dermatology, + 1 more

My experience of this appointment was genuinely five-star. The procedure I had was performed by Vicky with meticulous care. The clinic gives a luxurious atmosphere making you feel at ease the minute you walk through the door. The staff at VB health from the reception area to the practitioners are very friendly, warm professional and very knowledgeable. You are made to feel completely at ease and well informed about the treatment I was having. I cannot recommend VB Health highly enough this is definitely the only place to go for treatments. The results speak for themselves. Thank you very much to Vicky and her team.

HMT St Hugh's Hospital

Cosmetic (Aesthetic) Medicine, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

I cannot speak highly enough of my treatment at St Hugh’s. From the warm welcome at Reception to the exemplary care of the Nursing Team (Nurse Whitney - your care and compassion are “gold standard”) I could not have asked for a more pleasant experience. Special thanks also to the Consultant Anaesthetist, Consultant Ophthalmologist and Theatre Team. Your skills and expertise are more appreciated than words can express. Last, but certainly not least, thank you to the lovely lady who served me with the delicious tea and toast! You are all a credit to the name St Hugh’s!!

Dr Christopher Horne

Diabetes & Endocrinology Specialist

Dr Horne was extremely personable from the moment I entered the room. He explained the reason and purpose for the consultation and what we would be discussing. Dr. Horne outlined procedures, expectations and possible outcomes eloquently along with options for further investigation and ongoing treatment. I couldn't be happier with care I have received thus far and feel confident and comfortable under his charge.

Mr Darmarajah Veeramootoo

General Surgeon

Mr Veeramootoo has changed my life. After 10 years of discomfort, pain, scans, tests and misdiagnoses, he was able to provide a proposed diagnosis and all testings to get the answer within 1 month, then the treatment to rectify it. He was spot on, providing a smooth operation and recovery, with clear and empathetic communication throughout. He was absolutely right with all he said and I can’t thank him enough

Harley Street Hearing

Audiology, Ear Care

I had some balance testing done due to vertigo I’ve been experiencing and it was incredibly thorough. The audiologist who ran the test explained every test in detail to me so that I would know what was about to happen and what I had to do. She also answered all my questions about what was happening and what she was looking for as we went along. I don’t think it gets more thorough and detailed than this.

Nuffield Health Newcastle

Plastic Surgery, General Surgery, + 6 more

My named nurse Stacey was super. All of the nurses were very responsive and pleasant. Nothing was too much trouble. Veetu one of the care assistants was so kind to me helping me to shiwere sfter the op. The pirters were lovely. The foid was decent and well presented. Coffee was served on a tray with a doyley. Overall I felt like I had experienced proper care, not just another number in a queue.

Mr Felipe E Dhawahir-Scala

Ophthalmologist

Mr Dhawahir-Scala, took charge of my eye condition, recognising the severity of it and adjusted my treatment accordingly in order to combat it. The relationship with him is like a partnership and you have an equal say in your treatment. He has a great team booking the appointments, who tries to accommodate your needs. He is the consummate professional. I would recommend him to anybody.

Mr Dominic Peter-James Howard

Vascular Surgeon

The procedure was uncomfortable at worst and not painful . Throughout I was treated very well and either in person or via the follow phone calls from Domonic. I was heavily bruised but I was told to expect this, during the follow up scan I highlighted one or two sore area but was comforted in that I was told this was to be expected and from the scan everything look very good

Dr Sayan Sen

Cardiologist, Diagnostic Pathway Specialist

I was admitted to the Cromwell Hospital for an Angiogram by Dr Sen. He clearly explained the procedure to me beforehand and as soon as it was completed gave me the results and set out the way forward. I was particularly impressed with the team he has created at the hospital which supported me throughout.

Dr Imran Ansari

Cardiologist

I met Dr Ansari last week and found him to be professional, yet personable on every level. Following a very detailed initial consultation he arranged further investigation and an initial consultation with colleague within such a short period of time. I can not recommend him highly enough.