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Spire Harpenden Hospital

Whilst time waiting to see Mr Khan was very quick , if I'd arrived any later I wouldn't have completed my check in and, I arrived more than the recommended 15 mins early more staff on reception required plus I don't think self checking in on tablets helps , whilst fine for me others clearly needed help.After seeing Mr Khan I needed follow up appointments for a scan and,blood/urine tests . Having waited at 1 reception for 15 minutes area to make an appointment for the tests to be brusquely told to go and make my scan appointment as it "Would save time" .When I'm 2 away from the desk don't think it was about saving my time.Then wait at the radiology department reception for another 15 minutes as only 1 person on reception, told they'll need to check with the radiologist and, would call me today as yet they haven't. Return to main outpatient reception to book tests and, amazingly I've now got 6 people in front of me ...finally get to the desk to be told can't do blood test as no one there to do them .Now had there been but because of time wasted there no longer was ? Not impressed by The Spire on this occasion, Mr Khan yes , but everything else no .

HCA Healthcare UK

General Practice (GP)

I had my varicose vein scan with Louis and honestly couldn’t have asked for a better experience. From the start, he made me feel relaxed, comfortable, and confident that I was being properly looked after. Louis explained everything in a really easy-to-understand way and talked me through the scan as it was happening, which helped put me completely at ease. The ultrasound was very thorough, and it was clear he really knows what he’s doing, nothing felt rushed, and he took his time to check everything properly. What I appreciated most was how calm and reassuring Louis was throughout the appointment. He made sure I understood what was going on, what the scan showed, and what the next steps might be, without using complicated medical language or making it feel overwhelming. The whole appointment felt professional but friendly, and I left feeling informed, reassured, and confident in the advice I was given. If you’re feeling nervous about having a varicose vein scan or don’t know where to start, I would 100% recommend seeing Louis. You’re in very safe hands.

Spire Montefiore Hospital

Dermatology, Breast Surgery, + 17 more

I had my hysterectomy 2.5 weeks after my initial consultation. My bleeding was so heavy that between Mr Pakarian and his amazing PA Emily, they managed to squeeze me in before Christmas. I saw him on my 6 week follow up and he said it was all a success. He said the fibroid was still there and that my previous treatment had not been effective at all. And he wouldn’t have recommended it in the first place as the fibroid was so big. He has now rectified the mistake and even apologised for the previous consultants error. He kept me informed the whole way through my time with him in letters to me and my GP and has said I can contact him anytime if I have any problems. I had the operation at Goring Hall and my consultations at Montefoire. Goring Hall were amazing and looked after me so well. It was like I was in a hotel. I can’t speak hugely enough about the staff I have encountered on this journey. And I am hugely grateful and appreciative of all the help and care I received.

Mr Matthew Liew

Urologist

I was referred for Holip surgery by my NHS consultant in Oct 24 as I was self catheterising 4 times daily. In June 25 I was called for a pre-op. Previously I had researched what was involved and sought out private surgery options. By September having heard nothing further from the NHS only that I was still on 'The List' I phoned Spire Manchester. Meeting with Mr Liew a week later I was confident I had made to right decision .Aware I had a huge prostate 240gms that needed surgery I decided there and then to go ahead and received surgery a few weeks later. At age 79 it was the best money I have ever spent. Quickly back on my feet,I was home two days later and soon driving once more. Quite different from the recovery from my Terps prostate op seven years earlier. I found the whole experience very professional and have no hesitancy in recommending Mr Liew at Spire whatsoever if you are in the situation in which I found myself.

Weymouth Street Hospital

Breast Surgery, Obstetrics & Gynaecology, + 12 more

I am so thrilled with my experience at Weymouth Street Hospital, London, after having had cataracts removed in both of my eyes, by Mr Hove of Blue Fin Vision. I can see clearly now, both distance and close up, reading, computer etc, etc.. ; no need for any glasses. Mr Hove is truly amazing - so caring, kind and professional. He explained everything to me in my assessment on Monday 8th December, in Chelmsford and actually had the operation in such a short time - Thursday 11th December! I am a new person now ! Doctor Carlos, the anesthetist, was also so kind and caring. I felt thoroughly at ease for my operation. Many, many thanks to everybody, including the kind nurse. My husband and I were both given a delicious meal afterwards, which was really appreciated - so welcome. Thank you very, very much for everything, everybody

Queen Square Imaging Centre

Diagnostic Pathway – Cardiac, Imaging (Scans), + 3 more

Arrived fifteen minutes before the agreed appointment time as requested. Waited a further 20 minutes before being taken into the pre Investigation booth. Advised to remove certain clothing and jewellery which I did. Ifudbt catch what the nurse ? Assistant quite says as she spoke so quickly. A reversed to this a that. I waited in the booty a further 10 -15 minutes. I opened the door. No one around. I went back into reception as I didn’t know where I should be. Wondering whether I should have returned to the reception. An assistant checked my details. Then a further assistant arrived and took me back to the booth. Scan itself. Could not understand the therapist heard part but again so quick. But held in there. Need more clarity clearer instructions. Speak slowly.

Nuffield Health Newcastle

Plastic Surgery, General Surgery, + 6 more

From first contacting my GP who could have referred me to a podiatrist but asked me to decide on whether it was appropriate (a decision for which I have no expertise to make) in late May it took over 3 months to see Mr Qasim (via TIMS during which I obtained no advice to go back to GP to get podiatrist referral, but instead a referral to Mr Qasim for steroid injection). However, the podiatrist at Freeman said steroid was no longer suitable due to second toe having developed a hammer deformity by then (mid-November). I think I should have been referred straight to Freeman, not via TIMS and Mr Qasim because I had months of delay and pain while I waited, thus affecting my ability to do my job as a nurse.

Spire Cambridge Lea Hospital

Cardiology, Cosmetic (Aesthetic) Medicine, + 19 more

No problems with check in or with the meeting with Mr Krkovic. However the hospital is showing signs of neglect. The loo in the corridor outside Trinity Suite had no paper towels and and a completely overflowed waste bin. The coffee machine in Trinity was broken in October and is still broken in January. The former quite serious, the latter not serious but to be not fixed over so many months suggests neglect and that always raises the possibility that things I can't see are also neglected. SIte management needs shake-up.

Ms Gayle Merchant

Holistic Therapist

I had an online meeting with Gayle which was really helpful, much more relaxed than expected whilst including an in-depth exploration of my test results, health issues, and their timeline and effects on my life. Gayle is polite, respectful, understanding, and easy to talk to, as well as thorough and interested to understand and create a full picture. She’s very knowledgeable in a range of areas and made various links between results and possible causes. I look forward to continuing my health improvement with her support.

Venturi Cardiology

Cardiology

Dr Scott Murray was clear, compassionate, and very attentive throughout the appointment. He took time to listen, asked detailed questions about family history, and did not rush the consultation. All results were explained fully and in a way that was easy to understand. He described the condition clearly, answered questions carefully, and remained professional and engaged throughout. I felt listened to and reassured. I would highly recommend Dr Scott Murray as a cardiologist.

Mr Robert Marston

Orthopaedic Surgeon

With Robert my bad right knee has been managed without any surgery so far. Hyaluronic acid injections have worked well for me so far for 3 to 4 years. Eventually I may need a partial knee replacement but not yet. Robert is always professional and answers any questions etc

Mr Kyi Toe

General Surgeon

I had cholecystectomy with Mr Toe. Was very nervous about the procedure but the surgery was very successful and I healed well with minimum to no discomfort. I really appreciate Mr Toe. He is a great surgeon with a lovely manner.

Dr Simon Ralphs

Gastroenterologist

Felt listen too and understood my concerns took them seriously Felt comfortable with all explanations of what why and how the investigation would proceed and was kept informed on all aspects of my case

Dr. Christian Winiger

General Practitioner, General Practitioner - Video Consultation

Had a meet meeting after a EOS scan , and got more answers from DR C Winiger in 30 mins than 2 spine surgeons gave me . If I go with my 30 min call . I would highly recommend . .

Dr Thines Karunakaran

Gastroenterologist

I was very worried about the procedure I had today. Dr Karunakaran put me at ease. He explained everything to me in terms I could understand and reassured me.

Mrs Ami Shukla

Obstetrician & Gynaecologist

Mrs Ami Shukla was very kind, she listened to all my problems and gave me answers and solutions straight away. I would highly reccomend