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HCA Healthcare UK

General Practice (GP)

I had my varicose vein scan with Louis and honestly couldn’t have asked for a better experience. From the start, he made me feel relaxed, comfortable, and confident that I was being properly looked after. Louis explained everything in a really easy-to-understand way and talked me through the scan as it was happening, which helped put me completely at ease. The ultrasound was very thorough, and it was clear he really knows what he’s doing, nothing felt rushed, and he took his time to check everything properly. What I appreciated most was how calm and reassuring Louis was throughout the appointment. He made sure I understood what was going on, what the scan showed, and what the next steps might be, without using complicated medical language or making it feel overwhelming. The whole appointment felt professional but friendly, and I left feeling informed, reassured, and confident in the advice I was given. If you’re feeling nervous about having a varicose vein scan or don’t know where to start, I would 100% recommend seeing Louis. You’re in very safe hands.

Professor Matthew Winter

Oncologist

Professor Winter is amazing, and I cannot recommend him highly enough. I have been a patient of his for the past 10 months, and throughout this time he has been consistently caring, compassionate, kind, and honest. He always takes the time to explain my treatment options clearly, listens carefully, and answers all of my questions. I especially appreciate how knowledgeable he is and how he stays one step ahead with new and ongoing treatments, which allows me to focus on the here and now with confidence. He makes me feel safe, incredibly well supported, and truly cared for. Professor Winter is also surrounded by a wonderful team who are equally caring and supportive. Their collective care has made a significant difference to my mental attitude and overall well-being. I feel incredibly privileged to have met such wonderful people and to receive such exceptional care.

Mr Humza Malik

General Surgeon

Apart from the appointment running about 30 minutes late everything was fine. Mr Humza Malik was very professional and courteous. From the minute I walked into the room he greeted me with kindness. He explained at great length what the operation entailed. He also gave me worse case scenarios so I was aware of exactly what to expect. That gave me great confidence. He asked if I had any concerns or fears which gave me a lot of reassurance that I was in safe hands. I also appreciate the fact that he thought it was important to meet his patients prior to their operation which made me feel relaxed.

Dr. Jack Ogden

General Practitioner

I had an appointment with Mr Alex Trevatt. Alex was very friendly, chatty, and really informative altogether before, during and after my surgery. Alex answered all of my queries, which I was really satisfied. Alex identified that it was beneficial to have the surgery, providing me with full reassurance, for which I had every confidence in his abilities. Thank you so much Alex. The surgery is easy to find, and is very clean throughout. There is a nice waiting area too.

Mr Peter Cooke

Urologist

I’m extremely pleased with the highly professional level of care I received from Mr Cooke and his team. He is very friendly, extremely knowledgeable and very proactive in his level of service. He was able to efficiently treat me and provide me with future guidance to ensure my peace of mind and continue with good health. I’m very pleased that I found Mr Cooke and I absolutely highly recommend his services. Thank you once again and all the best to you for 2026.

St Peter's Andrology

Urology

St. Peter's Andrology provided an exceptional experience from start to finish. The staff, Maria, Professor David Ralph's personal assistant, were incredibly friendly and understanding throughout the entire process. Their support was invaluable, guiding us all the way to surgery and beyond. Afterward, they recommended an excellent IVF clinic, which ultimately helped us welcome our beautiful twin girls. We are truly grateful for their care and expertise!

Dr. Alexandra Pittock

Psychiatrist

Dr Pittock is highly professional and consistently patient-centred. She supported the continuation of my ADHD treatment with care and clarity, and took time to listen attentively at every stage. She explained clearly why I experience certain symptoms and how my brain processes information differently, which significantly improved my understanding and engagement with treatment. I felt heard, respected, and well supported throughout my care.

dentalessence - Sompting

Dentistry

I had a check up.....my teeth are not doing very well and I'm holding on to them and looking after them as best I can....my dentist compared my latest x-ray with one taken 2 years ago and explains what's going on and what I can do to keep them as long as I can ... it's good she takes the time to explain without making me feel awkward.... And I always say to never underestimate a kind word and a nice smile....:)

Mr Parkash Ramchandani

Oral & Maxillofacial Surgeon

I had an excellent experience with Mr Prakash Ramchandani during my molar extraction. The procedure was carried out effortlessly and professionally, and I felt completely at ease throughout. Most impressively, there was no pain or discomfort during or after the extraction. I truly appreciate the skill, care, and gentle approach, and I would highly recommend this surgeon to anyone needing the service.

Dr Graham Cole

Cardiologist

I found that the administration of my series of visits to One Heart Clinic; these were organised by Tiegan Devereux who made special effort to see that everything which she set up was carried out without mishap. On the medical side Dr Graham Cole was considerate and explained all the relevant information with great care. His insight were very helpful. I would thoroughly recommend him.

New Victoria Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Pain Management, + 26 more

This is a hospital I tell everyone about. The private Gem where service and speed excel all the bigger bars in London with the accompanying expertise. I hope BUPA’s acquisition does not change what is the best private hospital in the cpu try and I unfortunately have been to may form London to Southampton to Oxford. Outstanding care and true real world service excellence

Miss Elaine Scott

Obstetrician & Gynaecologist

Miss Scott took great time and care to really understand the medical needs of my daughter, she truly is a font of knowledge in this area and ran a range of test which finally gave us some answers that we’ve been looking for for years. She’s incredibly professional and reassuring, and remained very supportive throughout the process. I would highly recommend her to anyone.

Cathedral Eye Clinic

Ophthalmology, Optometry

I have just experienced two appointments within 8 days, to diagnose and treat PCO; I had cataract surgery two years ago. The services provided by all the staff I encountered the receptionists, the clinical optometrists and Mr Mandal was absolutely excellent; and being able to leave the second appointment with immediate and improved vision was such blessing - thank you.

The Female Health Doctor MK

Diagnostics & Testing, General Practice (GP), + 1 more

Has a great experience. Was an indeoth cgst about my hormone history and very fast blood resets and only in a few days had them back and an appointment to chat through. There was an immediate red flag and in a few days had the right medication and started to feel better in only a few days. Also check up texts which made me feel so supported

Nuffield Health Derby Hospital

General Surgery, Oncology

Customer service is terrible. I have had to ring four times over two weeks to get a simple issue resolved with a prescription and they never had the courtesy to call back. When I did get a solution they insisted that they could not post out the prescription, and that I would have to collect it, 90 minute drive in the snow.

Cleveland Clinic Portland Place Outpatient Centre

Anaesthetics, Cardiology, + 10 more

Professor Hamilton is exceptionally professional and very attentive. He listens carefully, takes a thorough medical history and works collaboratively to develop a patient-centred management plan. His extensive experience and strong knowledge inspire confidence and I felt well supported and understood throughout my care.