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Moorfields Private Eye Hospital

Ophthalmology

It would be helpful to add the following to your briefing: after surgery - we will offer to help you to a taxi or to the taxi rank, if you do not have a person to accompany you Worth considering clear plastic, wrap around glasses for walking/cycling in windy areas/or where likely to be grit in the air Clear some space in your fridge for the eye drops which will need to be refrigerated If you are travelling invest in a portable coolbag, with icepack to keep eye drops at the required temperature no eye make up on the day or for a month post op / swimming hair washing will be tricky for a few days, so consider dry shampoo explain to people what is normal in terms of recovery day by day over the subsequent days post surgery explain to people what to do, if despite taking the drops, there is a feeling of grit in eyes explain to people - if it is normal or not to see halos or to see with a soft focus - perhaps have images, which are shown ahead of time provide youtube video with how to insert drops - have practise drop session on a pre visit, with non irritant drops, to enable the technique to be mastered The person who provided the medicines did not go through the 'knuckle technique' which is on the document provided, trying to master this when your eye sight is recovering is not straightforward Suggest that patients have ibrufen 200 and or paracetemol at the ready suggest setting alarm on phone at regular intervals for drop taking suggest that surgeon creates faqs to answer frequent questions on the various options of lens, implications

London Trusted Therapy Harley Street

Clinical Psychology, Hypnotherapy, + 1 more

I'm still working with Karima, but I felt I wanted to share how much has shifted already. I came to therapy struggling with anger issues and relational trauma that was affecting every relationship in my life, particularly with my family. Karima has been brilliant at helping me understand where the anger comes from and, more importantly, how to work with it rather than being controlled by it. She's patient, non-judgemental, and has this way of helping you see patterns without making you feel criticised. The real measure of progress for me is this: I'm actually looking forward to spending Christmas with my family this year. In previous years, I'd dread it - the tension, the miscommunication, feeling misunderstood or easily triggered. But the work I've done with Karima has genuinely changed how I communicate with them and how I manage my reactions. I know I've still got work to do, but for the first time in a long time, I feel hopeful about my relationships and like I'm not constantly battling with myself. If you're struggling with anger or family dynamics, I can't recommend Karima highly enough.

Spencer Private Hospital Canterbury

Cardiology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

I was getting ready to leave home in Broadstairs to travel to Canterbury. My Son had rearranged his work to drive me. I received a phone call from the consultant I was going to see. He was under the impression that it was a telephone consultation. As it happened as far as the consultant was concerned it was not necessary for me to travel to Canterbury. He was able to tell me results of MRI and what he felt was the plan of action. There were some crossed wires and it was lucky that I had not started out earlier to use public transport. . Also lucky that the consultant had not waited till.the appointment time on the letter to ring me as i would have been at his clinic.. I was not concerned that I had not got to make the journey.

Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

As always friendly, helpful and professional team. Had to wait for my appointment which was a little frustrating as had a taxi waiting. I understand there was an emergency that came in before me, but would have been nice to have been told so I could re organise my taxi. But that said the whole experience is great from start to finish. I would say though that filter coffee in flasks is not the best option for a good hospitality service for private patients? Bean to cups are so good these days I would suggest the flasks are replaced by these. The coffee each time I’ve been have been undrinkable.

Abbeycare Gloucester

Health and Social Care, Holistic Therapy, + 1 more

My stay at Abbeycare Gloucester was exactly what I needed to aid my recovery. I arrived feeling hopeless and desperate. I felt safe and calm during my time here. The staff are so caring and understanding, while challenging the thinking and behaviors that got me here in the first place. This is my first time at Abbeycare but my 2nd time in rehab. Abbeycare is streets ahead of my previous experience. In that I left feeling more equipped to deal with life sober and supported. They have a strong aftercare program and community which I will use as part of my recovery journey. 10/10 from me. Rich W

Dr Finbar's Skin Clinic

Dermatology

I was “plagued” with psoriasis on my elbows and forearms for the last year or so (I am a 60 year old male). I never suffered from psoriasis before. It was getting me down and I wouldn’t wear short sleeves. I made an appointment with Dr Rosy and she examined me and gave me a prescription and hey presto my psoriasis has “gone” after 4 weeks usage of prescribed spray. As per Dr Rosy it will come back but I should use spray as required when psoriasis returns. I am absolutely 100% confident now of wearing short sleeves. I am so thankful 🙏

Professor Margaret Johnson

Respiratory Doctor

Professor Johnson was an absolute revelation. From the first diagnosis to my last visit over a period of more than eight weeks. She immediately diagnosed my condition and prescribed medication which gave me instant relief. She was so thorough in her approach, testing and following through leaving no doubt. I can honestly say it was life changing. Professor Johnson is truly a one off, an incredible character and the best medical professional I have ever come across. I cannot thank her enough.

Spencer Private Hospital Margate

Audiology, Cardiology, + 12 more

Facility was excellent, nice and clean as well as lovely and quiet. Instructions weee clear, and the receptionist was extremely friendly, as were the nursing staff I saw. The surgeon I spoke to was excellent, everything was explained and he was more than happy to explain things in more detail if I required, and I didn’t feel pressured to leave, as if I was taking too much of his time. My overall experience was excellent, I couldn’t have asked for anything more.

UK Vein Clinic - Glasgow

Vascular Surgery

The experience overall was good once seen by clinical staff. Had to wait 15 minutes after planned appointment time, 30 minutes in total after being told to be there 15 minutes before appointment. I understand than clinically time may run over, but there was no communication which would have been useful. I wonder if specific reception staff for the vein clinic would be helpful. Waiting area would also benefit from coffee machine for relatives waiting.

Miss Ayeshah Abdul-Hamid

ENT Surgeon

Arrived early , seen within 10 minutes Made to feel very comfortable Asked permission to check neck and look in mouth then went to other room explained everything did the camera Then explained results then and there Absolutely fantastic appointment and being given good news its not cancer even better . Were out in car before my appointment was due Highly recommend this consultant Lovely lady doctor

Mr Vikesh Patel

Ophthalmologist

Mr Patel was very professional, knowledgeable, caring and understanding. I was very nervous about the procedure but he took time to explain everything and made me feel reassured and at ease. I was made to feel comfortable and informed throughout the surgery and had very little discomfort post op. Would highly recommend, thank you Mr Patel.

Miss Natalie Brookes

ENT Surgeon

The respect with which the rest of the team talked about her was an early indicator and certainly matched by the experience of the consultation - very evidently an expert concerned fully about her patients and keen to tap into the maximum of information for diagnosis as well as share as many insights as possible in the session itself.

Mr Mohammed Bahgat

ENT Surgeon

Highly professional and I would highly recommend Mr Bahgat for nasal surgeries. He explained the condition and surgery very well and I had my septal surgery under his care, and I am very happy with the results. My nose was constantly blocked and now feels very clear. I could not think him enough.

Mr Nikhil Kharwadkar

Orthopaedic Surgeon

Mr Kharwadkar is clearly a very diligent expert orthopaedic surgeon with great empathy for the patient with regards as to what should be expected before and after surgery. Every aspect of the procedure appropriate to the patient was discussed in a simple form that was clearly understood.

Mr Rahul Velineni

Vascular Surgeon

Excellent experience from start to finish. Rahul made we feel at ease from the moment I met him. He took time to explain things and I felt completely safe in his care. I am absolutely delighted with the result of my surgery. I would highly recommend him.

Dr Ajeya Shetty

Gastroenterologist

Very professional, attentive and friendly. I would recommend Dr Shetty to anyone suffering with ulcerative colitis as he is completely understanding of the urgency of my situation and the recommended treatments have been put in place very quickly .