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The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

I booked a consultation for my daughter, Olivia P,with Mr Robert Sutcliffe on Monday 24th November 2025 at 2.00pm. With Olivia’s full consent, I handled all communication on her behalf due to her work commitments. Before the appointment, Mr Sutcliffe’s secretary contacted me to ask whether the consultation could be moved to the following week. I explained that we were due to travel abroad for three weeks to celebrate my husband’s milestone birthday. She advised she would discuss this with Mr Sutcliffe. She later called back to confirm that, in light of our circumstances, Mr Sutcliffe was happy to keep the original appointment — which he honoured. I accompanied Olivia to her consultation. Mr Sutcliffe was exceptionally thorough. He examined her carefully, explained his diagnosis with clarity and compassion, and put both of us completely at ease as he outlined the next steps. He requested a further liver function blood test, which Olivia had done at Nuffield Health Wolverhampton. I asked Nuffield Health to send the results to both Mr Sutcliffe and Olivia’s GP, which was done. Mr Sutcliffe’s secretary informed me as soon as the results were received and assured me they would be reviewed promptly. True to her word, Mr Sutcliffe reviewed the results quickly. His secretary then advised that he had no concerns and that our planned follow-up in the New Year could go ahead as arranged. I would also like to note that, as we were leaving Harborne Hospital, we happened to see Mr Sutcliffe leaving at the same time. It was clear he had come in specifically to see Olivia that day, knowing we were travelling abroad — something he was under no obligation to do. As a family, we found this gesture incredibly thoughtful and deeply appreciated it. Throughout the entire process, Mr Sutcliffe could not have been more helpful, supportive or empathetic. I am truly grateful that we can now go away on our family celebration holiday with complete peace of mind, knowing my daughter is under the care of such a capable, caring and dedicated professional. Exemplary care — thank you. Mr Sutcliffe is thoroughly deserving of recognition Karen S P Mother of Mr Sutcliffe’s patient, O P

Kingsbridge North West Hospital

Anaesthetics, Vascular Surgery, + 32 more

I am at Kingsbridge Hospital for partial knee replacement surgery. Surgical Ward 1 - 28/11/2025. I am writing to express my deepest and sincere thanks for the outstanding care I am receiving during my stay at Kingsbridge Hospital, Ballykelly. The professionalism and kindness I am receiving during my care is outstanding. Sarah, Kerry, Laura & Kim (night staff) from Ward 1 have all been wonderful, nothing was any trouble and I want to thank them for going above and beyond to ensure my well being. Unfortunately, I can’t remember all the names of the staff on ward 1 when I booked in, but again these staff were amazing (Keavsa/luke). I have felt very at ease during my stay and that has come across naturally from you all. You deserve recognition for all your hard work and care you have provided. Please convey my heartfelt thanks to all the staff involved in my care, including the doctors Mr Acton, Dr Brian OG McLary and their team who showed exceptional expertise. Not forgetting the physio. (Fiona)? A big heartfelt thank you to you all. Joanne K

Mr Stefan Weitzel

Orthopaedic Surgeon

My initial consultation was friendly and efficient but the X-ray was not available owing to a powercut that suddenly lost access to the computer! I was overwhelmed a few days later when I phoned to ask if I could do anything to chase up the X-ray, as I was more than eager to be offered a date for the operation, and your team went above and beyond the call of duty to reach Mr Weitzel on the phone despite his being on holiday and to call me back to offer me an operation of 5 August, the date that I was thrilled to accept. During my stay at Blackheath Hospital I was given exemplary care by every member of staff and my recovery has been steady despite my attempting to return to work perhaps rather earlier than was entirely wise. The difference is transformational, and I'm now bouncing around once again after a period when I was having difficulty even walking across a room. Thank you for making so much difference to my life!

Kingsbridge Private Hospital Belfast

Vascular Surgery, Breast Surgery, + 37 more

I recently underwent surgery at Kingsbridge Private Hospital, and I genuinely cannot put into words how grateful I am for the incredible care I received. From the moment my procedure was over, the nurses were by my side — kind, patient, and so comforting. They made me feel safe and completely at ease during a time that could have been overwhelming. My surgeon and nurse continued that same level of warmth and support throughout my aftercare. Their reassurance, responsiveness, and genuine concern for my wellbeing meant more to me than they probably realise. Their care and attention were truly outstanding — compassionate, professional, and heartfelt in every way. I am so thankful to each and every one of them, and I could not recommend Kingsbridge highly enough.

One Ashford Hospital

Dermatology, Pain Management, + 21 more

On Monday 1st December, at 12.30pm, I attended the ONE Ashford Hospital, for a total knee replacement. Within a short space of time I was ushered into my room, and eventually changed into a theatre gown. I was then taken to be prepared for my operation. This whole process was pleasant, reassuring, and very professional. Afterwards, I was returned to my room, and given all the attention I could wish for by the nurses, physiotherapists, and catering staff. Nothing was too much trouble for any of them, likewise for the Tuesday, when I was discharged in the afternoon.

Mr Jamil Ahmed

Plastic Surgeon

Mr Ahmed performed my Breast Reduction surgery and I couldn’t be happier with the entire experience. From the first consultation, he was patient, thorough, and honest about what I could expect. The clinic staff were efficient, and I always felt well cared for. My surgery went smoothly, recovery instructions were clear, and my follow-up appointments were never rushed. The results look amazing and exceeded my expectations. I’m very grateful for the care I received and would absolutely recommend Mr Ahmed to anyone considering this procedure.”

Ringway Dental

Dentistry

My recent visit I had my regular checkup and cleaning done and when I came back in to have work done and honestly this place always out preforms makes you completely at ease and the constant advice on how to better maintain my teeth and it’s always done with a friendly atmosphere from the moment you walk in. Ringway is by far the best and my most favourite practice. Kate always sees me for my clean and Sarah for my dental work ☺️ Warm regards Brandon

Mr Quen Tang

Orthopaedic Surgeon

Couldn't praise Mr Tang anymore. From the moment I met him, kind, knowledgeable, calm, and I felt at ease even though I ripped my bicep less than a day before meeting him and was in a serious amount of pain. There wasn't a question he couldn't answer, and the surgery was as painless as it could have been. He did say he has never seen a bicep recover so quickly, which I am very proud of; however, I think that was more him than me. Thank you again.

Spire Parkway Hospital

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 16 more

The professionalism extended seamlessly to Spire Parkway Hospital, the entire team. Every member, nurses, clinical staff, and support personnel, was consistently kind, efficient, and supportive. On the day of my surgery, they created an environment where I felt safe, informed, and respected. Their coordination was flawless, and it was clear that they operate with mutual trust and a shared commitment to patient wellbeing. Thank you Sunita W.

Mr Ganapathy Dhanasekar

ENT Surgeon

Very Realistic doctor. I had undergone the Rhino-Septoplasty procedure and multiple times Mr Ganapathy Dhanasekar made everything clear to me - Ensuing pain post-surgery, not to expect my nose to fully straight, alongside other things. Despite these warnings, the procedure was successful and I experienced very little bruising, issues, or pain. I can also confirm my septum is straight and nose is very straight and aligned on my face. Thank you.

Mr Medhat Zekry

Orthopaedic Surgeon

I wanted to say I consider him superb. His way with me is just - well I can only describe it as ‘ beautiful’. Mr Zekry has a superb way with patients, he gives just the right amount of information. I can feel that he really honestly cares and that his focus is 100%. Mr Zekry gave me all the time I needed and made it very clear any questions to come back. He is the best consultant I have ever seen. So a thank you to Mr Zekry.

Mr Gidon Ellis

Urologist

I really appreciate Mr. Ellis taking time to explain in details the benefits and risks assocociated with each procedure even for risks that have only a 1% chance of happening. He also in my case explained his efforts to see that even the 1% chance of risks do not happen. I also appreciate his follow up skills after the procedure. I know that medical staff are very busy but that does not deter him from doing detailed follow-ups.

Mr Hamid Abboudi

Urologist

After my annual health check I had some markers that required further exploration. Mr Abboudi clearly outlined the steps/tests required and comprehensively and clearly explained the results after the various examinations and tests had been completed. Throughout the clinical process Mr Abboudi was calm and professional. His manner is first class and I would recommend him highly.

The Forbury Clinic (Berkshire Health Ltd)

Chiropractic, General (Internal) Medicine, + 5 more

I had a phone call consultation - so please Ignore cleanliness rating -there wasn't a N/A option. Fantastic to get same day consultation with clinician who clearly understood what id been through. Helpful and interesting information regarding trial data. Delighted and relieved to get offered the vaccine and received excellent support from PA Victoria. Many thanks

Spire Nottingham Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Obstetrics & Gynaecology, + 23 more

I arrived before my appointment time, bought some food and a coffee from the café, and settled down with my laptop to do a little work. The waiting areas were calm, clean, and very relaxing, and I had no difficulty finding a seat. My wait to see the consultant ran just a few minutes over my scheduled time, simply because the patient before me had slightly overrun.

Mr Andrew Tatham

Ophthalmologist

I had complete confidence in Mr Tatham. His explanations were excellent, clear with sufficient detail, which allowed me to make an informed decision about my chosen lenses. The surgery itself was straightforward and painless with every effort made to reduce my anxiety. All staff were friendly, professional and helpful.