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CP+R

Cardiology, Sports & Exercise Medicine

My experience with CP&R…. has been fantastic…. everyone involved has been so very helpful…Becky….. Angela… Tom…. and my trainer Paddy….. (Patrick)…. he has been beyond amazing… from the start…. nothing but encouraging… always supportive…. I have had quite a few bumps along the way and he has always been so kind…. I feel so much stronger… and more confident…Paddy has a wonderful attitude…. full of kindness and nothing but encouragement…. he works you hard but understands one’s limitations… I cannot praise him highly enough…. and I shall never forget this experience…. he has become a lifelong friend…. and I wish him all the luck in the world going forwards…. I reckon CP&R are very lucky to have him!…. I would also like to say a thank you to you all but to Tom who stepped in a few times and was also so encouraging… and I always loved his texts of support…. Thank you!… Becky and Angela .. thank you too for all your support… although it’s been a much longer journey than I had realised…. out of hard times…… has come a lot of good …meeting you all!…. so a huge never ending thank you….

HMT St Hugh's Hospital

Cosmetic (Aesthetic) Medicine, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

Had an appointment for hip injections. I was seen on time. The consultant Mr Howell and radiologists Rachel and Natalie were all amazing. They were welcoming, friendly, professional and warm. They helped me to relax, feel comfortable, assured and confident. I have had the absolute pleasure of meeting many of the staff at St Hugh's and would recommend the hospital to anyone. The people are so genuine, lovely, human, friendly and professional. You are welcomed by the reception staff immediately upon arrival and the experience continues throughout. I appreciate that the staff work in a relatively calm setting, but they make the experience. This is a really well run hospital overseen by the director Ellen and her deputy Sarah. The consultants are of the highest quality. This is an amazing local resource which must be protected. The hospital undertake vital NHS work as well as private work. NHS pressures challenge the continued operation of St Hugh's, which would be a tragedy. Thanks and best wishes to everyone! Xx

Professor Ramia Mokbel

Dermatologist

I did not have a great experience at my consultation with Dr Ramia Mokbel. The consultation was very rushed- 10 minutes, then I was passed on to talk with a nurse ( speak to the nurse for a £300 consultation!!!!) , as Dr Mokbrl was rushing between patients in various rooms. Dr Mokbel was not keen on history taking, I felt she was dismissive of whatever I was saying and she did not even have a close look at my skin ; but just from across her desk. Dr Mokbel only recommended a treatment costing over £2000, which I was later warned that it is CONTRAINDICATED for me as I have Aspitin ( salicylates) allergy!! I was never sent any cliic lettr or written plan after my consultation. Definetly would not recommend Dr Mokbel to others.

Nuffield Health Newcastle

Plastic Surgery, General Surgery, + 6 more

From first contacting my GP who could have referred me to a podiatrist but asked me to decide on whether it was appropriate (a decision for which I have no expertise to make) in late May it took over 3 months to see Mr Qasim (via TIMS during which I obtained no advice to go back to GP to get podiatrist referral, but instead a referral to Mr Qasim for steroid injection). However, the podiatrist at Freeman said steroid was no longer suitable due to second toe having developed a hammer deformity by then (mid-November). I think I should have been referred straight to Freeman, not via TIMS and Mr Qasim because I had months of delay and pain while I waited, thus affecting my ability to do my job as a nurse.

Mr Humza Malik

General Surgeon

Apart from the appointment running about 30 minutes late everything was fine. Mr Humza Malik was very professional and courteous. From the minute I walked into the room he greeted me with kindness. He explained at great length what the operation entailed. He also gave me worse case scenarios so I was aware of exactly what to expect. That gave me great confidence. He asked if I had any concerns or fears which gave me a lot of reassurance that I was in safe hands. I also appreciate the fact that he thought it was important to meet his patients prior to their operation which made me feel relaxed.

Santis Health - Prostate Cancer Clinic

Urology

Prof Chris Eden was all that I had been led to believe, understanding and sympathetic but wholly focused and professional. He explained the process and outlined the risks of the proposed surgery in clear layman's language that I could understand.. He did not sugar the pill! He carefully reviewed my medical history and identified several issues upon which he has requested additional investigation. I came away totally confident not only in his personal ability but also in the decisions that I have now made regarding my treatment plan. First impressions are very good.

Three Shires Hospital (part of Circle Health Group)

Anaesthetics, Audiology, + 30 more

On arrival, and in good time, there was a huge que at the reception desk with only one member of staff trying to deal with patients. We waiting a very long time even to be acknowledged so, not wanting to be late for our appointment, we made our own way to the area A. We were then approached another member of staff in Area A who was able to give us the forms we should have received at reception. Knowing that a significant number of patients were due in the recetion should have been fully staffed with an expeditious way in processing through.

GenesisCare Surrey

Oncology

All of the staff are so friendly, this whole experience has been made so much more positive because of them. The facilities are wonderful, it feels more like a hotel lounge than a waiting area. The refreshments and activities are thoughtful for not just the patients but also to those who may be attending with them. I feel incredibly supported by the whole team here, from a welcome every time at reception to treatment the experience is top.

Mr Muddassar Hussain

Urologist

I recently met with Dr Hussain of Urology partners for a review of my recent PSA test which had come in higher than expected. He was very warm and professional and helped me understand the next steps in the journey to establishing if there was any cancer and providing assurance that this was not all doom and gloom. Thankfully my results all came in fine and I got a call from him with the all clear. Thank you Jesus.

Mr John (Ian) Jenkins

General Surgeon

You were the first person I saw , and if it wasn't for your first rate care and attention who knows what the outcome would have been. It is a time of reflection for me as I really didn't expect to see my 50th birthday and just wanted to let you know that we, the patients, never forget a good consultant/surgeon and are forever grateful for the care and attention that you provide. I am indebted to you

Spire Harpenden Hospital

I received excellent care from nurse Roxana who looked after me throughout the night, she really made me feel cared for. I also have been receiving physio form Spire, my physiotherapist Karen has been so supportive and kind. Each exercise has been tailored to my specific needs and she's provided easy to understand drawings for me to take home too, which have been really helpful.

Mr Christopher Brewer

Obstetrician & Gynaecologist

I have been receiving support from Dr Brewer for a number of months now due to an ongoing gynaecological issue. Throughout he has approached everything with the utmost care and professionalism. He listens carefully and explains things in a clear and easy to understand way. I feel reassured and understood, and that I am in safe hands.

Quality Dental : Shoreham

Dentistry

I'd had molar nerve pain intermittently but it then became continuous and a lot more painful over a few days. I was lucky to be offered an appointment for the day after my phonecall and Billie West, the dentist was very thorough and reassuring and gave me good brushing advice. Daisy in reception is always very welcoming and helpful.

Dr. Mowafak Abdelghani

Pain Management Specialist

My experience with Dr Abdelghani was outstanding. He was very informative, very clear and has a very polite manner. I came out of my consultation feeling more positive and so appreciative of Dr Abdelghani’s help with my problem.

Dr. Colin Kong

Gastroenterologist

Very efficient. Dr Kong made me feel comfortable during my consultations and procedures. Very friendly and made me feel at ease as this was a very stressful period of my life. Thank You Dr Kong and his team. God bless. Mr Singh

Mr John Pradeep Vedraj Edwin

Orthopaedic Surgeon

Mr Edwin was a breath of fresh air compared to other Consultants I've had in the past, no question went unanswered, and nothing was too much trouble. Very reassuring and explained everything (maybe in a little too much detail)