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HCA Healthcare UK The Portland Hospital

Obstetrics & Gynaecology, Fertility Medicine, + 1 more

The Portland Hospital truly felt like a five-star hotel combined with exceptional medical care. From the moment we arrived, everything was calm, organised, and incredibly well run, making what can be an overwhelming experience feel reassuring and even enjoyable. The facilities are outstanding, the rooms are beautiful, and the level of comfort is unmatched — but what really makes The Portland special is the people. The care we received from the midwifery team was absolutely exceptional. In particular, midwives/nurses Lucy and Anna were truly wonderful. They were kind, attentive, reassuring, and incredibly supportive, always taking the time to check in, explain everything, and make us feel completely cared for. Their warmth and professionalism made such a difference to our experience and helped us feel confident and supported every step of the way. The aftercare was equally impressive, with genuine attention to both mother and baby. Every member of staff went above and beyond, and nothing ever felt rushed. We are so grateful for the outstanding care we received and would highly recommend The Portland Hospital to anyone looking for exceptional maternity care in a calm, luxurious, and supportive environment.

HCA Healthcare UK

General Practice (GP)

I had my varicose vein scan with Louis and honestly couldn’t have asked for a better experience. From the start, he made me feel relaxed, comfortable, and confident that I was being properly looked after. Louis explained everything in a really easy-to-understand way and talked me through the scan as it was happening, which helped put me completely at ease. The ultrasound was very thorough, and it was clear he really knows what he’s doing, nothing felt rushed, and he took his time to check everything properly. What I appreciated most was how calm and reassuring Louis was throughout the appointment. He made sure I understood what was going on, what the scan showed, and what the next steps might be, without using complicated medical language or making it feel overwhelming. The whole appointment felt professional but friendly, and I left feeling informed, reassured, and confident in the advice I was given. If you’re feeling nervous about having a varicose vein scan or don’t know where to start, I would 100% recommend seeing Louis. You’re in very safe hands.

Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

I have received welcoming and reassuring support from each of the departments I have visited within The Cleveland Clinic as an outpatient and as an inpatient for planned surgery. I was welcomed by the nursing staff and by Mr Nathwani on the day of the surgery who explained again the surgical procedure. Post operatively the nursing staff and the physiotherapist gave encouraging information. I appreciated seeing Mr Akhtar, a fellow orthopaedic surgeon, who had supported me in the early months of the trauma and who had referred me to Mr Nathwani for the specific surgical procedure. I appreciated his interest in following my case. In terms of post operative rehabilitation, Mr Nathwani gave me details of a resource which I did not know of but which I researched and which turned out to be invaluable. I was very warmly welcomed by Nathwani for my post-operative appointment recently and was delighted to demonstrate to him the significant progress I have made and the impact it is making to my life. I can't thank than him and also Mr Akhtar enough.

GenesisCare Oxford

Oncology

Professor Plaha is an incredibly rare human being. Within 24 hours of my MRI scan being sent to him, he took responsibility for my care. The subsequent week, he met with me and guided me through my condition with a clear prognosis and a plan for treatment. He referred me onwards to other neurologists who were able to adapt my medication accordingly to ensure pre-operative stability. Along with his expert team, he operated to resect my tumour in a highly sensitive location with precision and success. He followed up after surgery with histology results and I have recently met with him at GenesisCare in Oxford, which promptly took place after my 3 month post operative MRI scan. In clinic, and as always - he exuded true warmth, humility, professionalism and integrity. He is a true specialist in his field and I am gracious to be under his care. Where anyone is looking for a true expert in his field in difficult and challenging circumstances, you must go no further.

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

I got to the hospital early due to the known parking issues. I spent 20 mins going around the hospital car parks without success. I made receptionists aware that I was there and had parking issues. I was advised that I couldn’t use your car park as I am an NHS patient. I don’t appreciate 2 tier management of patient's needs. I was informed that I could park directly outside on yellow lines without fear of receiving a penalty. I was worried while in Spencer’s as I wasn’t totally happy with where I was parked. As I was early, I was seen 15 mins before my appointment. I was made to understand that because I had difficulty uploading my medication the nurse had to complete this task. Staff were friendly and clearly experienced. I was given a reserved date.

Dr Duncan Birth

Obstetrics & Gynaecology

Dr Duncan is a superb obstetrician. We were fortunate to be introduced to him during an open evening at the Portland Hospital, and within minutes of talking to him, I thought that he was the right fit for me during my first pregnancy. My husband and I thoroughly looked forward to each appointment with Dr Duncan during the 9 months of pregnancy; we always felt informed, cared for and safe in his hands. His qualifications and experience speak for themselves, but in addition to that he is a warm and interesting person and we always enjoyed his company, as we did that of Colette, his phenomenal secretary. We are supremely grateful for the experience with Dr Duncan and could not imagine a better one with anyone else.

Fitzrovia Hospital

Cardiology, Gastroenterology, + 4 more

I came in today for surgery feeling incredibly nervous after a bad experience on the NHS previously, all I can say is I am so impressed with how different the process has been with the team today. Everyone from reception to the nurses to the anesthesiologist and of course Mr Banwell were genuinely fantastic and I can’t thank them enough. No question or ask was too much, I truly felt genuine care and warmth from all the staff. They checked on me regularly, reassured me constantly. My pain has been managed incredibly well and Mr Banwell’s precision has most definitely aided this too. I can’t be more grateful for everyone that cared for me today, Thank you all so much.

Professor Mark O'Donnell

Vascular Surgeon

I arrived at 7.30am to get booked in & ready for my procedure. Was taken to my room to get changed & was taken down before 8.30am. Everything ran very smoothly & Dr.O'Donnell was very professional & talked me through everything that he was doing. Dr O'Donnell reassured me & was very fast & efficient. I couldn't recommend him enough as he is brilliant at what he does. The nurses were very nice too. When I got back to my room I got a cuppa & a scone & I was out of hospital & on way home just after 9am. I would highly recommend Dr.O'Donnell as he is so professional & made me feel at ease. Thankyou for all you're help.

London Pregnancy Clinic

Clinical Genetics, Obstetrics & Gynaecology, + 2 more

I went at 11 weeks for a scan and for a NIPT test. The booking process was excellent, the members on the phone were so helpful and considerate. My appointment with Dr Desi was on time and extremely thorough. She was so compassionate, caring and kind throughout the appointment, explaining everything each step of the way and being extremely thorough through the scan and explaining our NIPT options. It’s the best consulting experience I’ve had throughout my pregnancy. Reception staff were extremely helpful too. I would really recommend LPC to any expecting couples. An excellent experience end-to-end

Quality Dental : Worthing

Dentistry

I had my wisdom teeth extracted yesterday at Quality Dental Practice in Worthing, and I honestly couldn’t have asked for a better experience. From start to finish, everything was handled so professionally and calmly. My dentist was incredibly skilled and made the whole procedure feel smooth and stress-free. The extraction was done perfectly, and I felt well cared for throughout. The team was friendly, reassuring, and explained everything clearly, which really helped put me at ease. I’m so grateful for the excellent care and would highly recommend this practice to anyone.

Mr Amer Raza

Obstetrician & Gynaecologist

When I first started looking for an endometriosis specialist and came across Mr Raza and all the positive reviews, I wondered: ‘can he really be that great?!’. The answer: yes he was. I had stage 4 DIE and a frozen pelvis. Mr Raza not only had the technical skill and expertise to deal with a complex case (with minimally invasive and cutting edge surgery) but also showed so much care and compassion, which gave me so much confidence and reassurance going into my surgery. The whole experience, including the recovery, has been so so positive and I would fully recommend him.

The Park Hospital (part of Circle Health Group)

Breast Surgery, Cardiology, + 19 more

I had my surgery at The Park Hospital and my experience was excellent. The hospital was very clean and well maintained, and all of the staff were extremely helpful, caring, and professional throughout my visit. I felt very well looked after from start to finish. The food was good, there were free hot drinks available, and the physiotherapy support was excellent. Overall, it was a really positive experience and I wouldn’t hesitate to recommend The Park Hospital.

GenesisCare Surrey

Oncology

All of the staff are so friendly, this whole experience has been made so much more positive because of them. The facilities are wonderful, it feels more like a hotel lounge than a waiting area. The refreshments and activities are thoughtful for not just the patients but also to those who may be attending with them. I feel incredibly supported by the whole team here, from a welcome every time at reception to treatment the experience is top.

Dr Amin Karim

Dermatologist

I arrived a few minutes early for my appointment and Dr Karim was ready to see me immediately and warmly welcomed me. He explained clearly about everything that he did and ensured that I fully understood what was happening. At the end of my appointment he clearly explained what he expected of me following that appointment and looked forward to seeing me for my next check up. I felt completely at ease throughout the appointment.

Spencer Private Hospital Canterbury

Pain Management, Cardiology, + 6 more

It was great to be able to see Mr Steven Lau at the Spencer, although a great shame that the NHS does not recognise crossover between private and public services. I had paid £250 to see Mr Lau for the same consultation as I had on 7th January, meaning that I am no further along the path of accessing the treatment I’ve waited 21 months for. I am grateful, however, that I’m accessing private services via the NHS

Dr Oliver Guttmann

Cardiologist

I have been seeing Dr. Guttmann since my attack 3 and a half years ago when he performed my emergency stent at Barts and subsequently privately after being discharged by the NHS. His care and manner has been super, and he has always done what he feels is the best for me though sympathetic to my wishes. This visit has been consistent with interactions with him from the beginning.