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Mr John Ferris

Ophthalmologist

Having suffered from very poor long vision I had laser surgery in both eyes about 18 years ago which for the first 7 or 8 years was exceptional and I achieved better than 20:20 vision. However, the myopia came back and while no where near as bad, it was annoying having to wear glasses or contact lenses again. Over the last couple of years I found that my near vision which was exceptional, became blurred when wearing contacts or glasses and I was on the brink of having to have various different pairs of glasses to cope with the changes. It was at this point that I started to investigate intraocular lens replacement. I researched this on and off for probably a year before I had a really good conversation with my optician and she gave me a recommendation of John. The recommendation was the missing piece for me and having read his reviews and the excellent information on his website, I knew this was something I wanted to pursue further. The initial chat with John was very informative and he kindly replied to my many questions giving full and clear answers. He was also very clear and honest from the onset of what the possible complications could be. For me this was the fact that my eyes were still myopic in shape and that I had previously had laser surgery. These areas were discussed further in our face to face meeting and having carring out a full examination, I booked surgery straight away. The wait for surgery was nerve racking and exciting in equal measures and I had chosen to get both eyes done at the same time. I also chose the Galaxy lenses as my goal was to be free of glasses and contact lenses. The procedure was carried out at Tetbury hospital which is a wonderful cottage hospital which has a very warm and welcome feeling. Alll the nurses and team there were incredibly supportive as was John who came over to say hello and administer the anesthetic drops about 30 mins before surgery. The surgery took about 45mins to an hour which included a short break inbetween eyes for all equipment to be changed. Initially you see a very bright light and feel some pressure, I had a mild bit of discomfort on one eye as we were coming to the end of the procedure but noting unpleasant. After having the first eye done, I was sat up and to be honest you see very little other than light, shadows and it looks like you have lots of water in your eye, that is the only way I can describe it. For a short time my vision was also tinted slightly orange which cleared quickly. By the time the other eye had been done, plastic goggles stuck to your face to protect the eyes, the first eye operated on was much clearer. There was no pain. The following morning it was a very bright and sunny day and there was some minor pain everytime my eyes had to adjust to light. I spent the next couple of days indoors, sometimes wearing some sun glasses which really helped. John's call at the end of the first day confirmed that everything was fine and apart from some gritty/itchy feeling, all the symptoms quickly subsided. Lots of drops supplied along with a handy reminder sheet really helped. At the four week checkin John informed me that the results were excellent and I have better than 20:20 vision for both close, medium and long distance. Some days things can be a bit blurry but this is apparently as the brain gets used to the lenses and this process can take up to 9 months. However, the results were amazing and I can't believe that this is my eyesight for the rest of my life. Lots of people have asked me what it was like, did I have my eye balls injected? Can I feel the lenses in my eyes? Did I see the knife as it cut my eye open? I can confirm that the process was a lot less terrifying than the nature of those questions and not as dramatic! I would recommend this procedure and especially John as a surgeon in a heart beat. It is life changing and brilliant to have John and his excellent team there to support and guide you through the process. I also have to recommend the fabulous service you also receive from his PA Carole-Anne, you are very well looked after.

Dr Shalini Chawla

Obstetrician & Gynaecologist

Having met several obstetricians in our hunt for the right DR we immediately fell for and felt connect too Dr Shalini. She quickly put us at ease of our fears and understood what worried us in relation to the birthing process, reassuring us with comfort and competence. Dr Shalini did not let us down post our first meeting, always being available (at all hours) and showed unreserved dedication to making sure we were catered for in every way we needed, and that we were her priority. In the end the birth was not going as originally planned, Dr Shalini handled the situation calmly and kept us informed yet not scared. All was explained, we were involved the whole way, all the way through the eventual C-section, this was after Dr Shalini had gone over and beyond to try and keep our wishes of a natural birth. The C-section was unavoidable for both me and our baby, and was done so well that I was up and walking the same day and have not had any complications since. Everyone who has since seen my scar has paid it compliments (and I normally scar badly), and after 19 days the scar is a distant line. We are wanting to plan more babies and would not consider another but Dr Shalini to be with us all the way. She calmed me, looked after me and reassured me, never leaving me/us feeling alone. Through the whole birth Dr Shalini maintained eye contact and connection with me, I felt constantly looked after. I feel we have parted as more than friends. THANK YOU DR SHALINI

Willow Health

General Practice (GP), Holistic Therapy, + 2 more

I had an initial appointment with Dr Lauren Colquhoun and Emily Holt at Willow Health, and honestly, it was such a positive experience. The appointment was meant to be an hour, but there was absolutely no rush and they actually spent around 1 hour 15 minutes with me just to make sure everything was covered properly. They really look at everything, my age, lifestyle including diet, exercise and sleep pattern, my long-term health conditions, and all the symptoms I’ve been struggling with. They didn’t rush me at all. They gave me some initial ideas to get started and said we’d talk through options once I’d had time to think things over and review the follow up materials, which I really appreciated. I left feeling genuinely supported and reassured. It was the first time in a long while that I felt confident I was getting the right advice, something you just don’t get in a 10-minute GP appointment. Would 100% recommend Willow Health to anyone needing proper advice, guidance and support.

The Lister Hospital, part of HCA Healthcare UK

Fertility Medicine, Orthopaedic Surgery, + 12 more

Couldn't fault the hospital at all. It is clean, and a very welcoming environment, but of course is absolutely down to the people that run it. Every single member of staff I came across - whether in my pre op assessment appointment, or during my surgical visit - was incredibly kind, patient, and so easy to get along with. I have had few good experiences when it comes to hospital visits, but the two times I've been at The Lister Hospital, I have spoken to and laughed with so many workers. My nurse Rasheed was an absolute gem, and was brilliant with my family when they came to the room after surgery. Whether it was the nurse that helped me to the loo, the people on reception, the physio - every single person I interacted with made it such a calm and positive experience, their kindness will stay with me so thank you very much

One Hatfield Hospital

Audiology, Cardiology, + 21 more

My experience was very disappointing with the consultant. I was happy for my appointment to be changed just before attending due to the consultant running late. I was very disappointed with the lack of interest and time shown to be by the consultant. I got 10 minutes of his time to be told to cut out caffeine at the cost of £250. I was hoping to receive some understanding of what could be causing recurrent UTI's and reassuring me of any fears of anything sinister i.e bladder cancer. Only to be told this only occurs for around 10/20% of cases. I think what really irked me was he looked at his watch part way through me speaking This I found very disrespectful and rude.

Mr Feroz Dinah

Orthopaedic Surgeon

I cannot recommend Dr. Feroz Dinah highly enough. I came under his care after a serious injury at Epsom and St Helier University Hospitals NHS Trust, where he performed surgery on a severe femur fracture I sustained in June. The results have been extraordinary; my post-op doctor even described my progress as 'extremely good.' The excellent work he did made a very challenging time in my life so much better, and I am forever grateful for his skill and expertise. I was truly moved to find such a clear demonstration of compassion delivered through the quality of his surgical intervention, even though we had never met.

Dr Ajai Seth

Sport & Exercise Medicine Doctor

I first saw Dr Seth two years ago and recently returned in October/November 2025. He’s exceptional at what he does, and absolutely worth waiting for. As always, he took the time to explain everything properly and map out a sensible plan and next steps. What I really value is how comfortable he makes you feel—he’s generous with his knowledge and never rushed. He’s also incredibly considerate in the way he coordinates directly with my physio, which removes any risk of miscommunication on my side. Dr Seth is consistently outstanding, and I feel very well looked after under his care.

Cathedral Eye Clinic

Ophthalmology, Optometry

I had a follow up appointment for more YAG Laser treatment. Upon entering Cathedral Eye Clinic you are greeted by very friendly and helpful staff at reception. Thereafter I had very detailed tests carried out by a female Optometrist who is very knowledgeable, helpful and friendly. Finally I had further tests and this was followed by the laser treatment by Mr Best who exudes absolute professional brilliance and is very reassuring explaining everything in detail. A truly excellent experience and I can recommend their fantastic care to anyone.

Spire Harpenden Hospital

I was an NHS patient struggling with gallstones and experiencing frequent attacks. After doing some research, I was able to book an appointment at Spire Hospital Harpenden, where I first met Mr. Jambulingam in August this year. Just two months after that initial consultation, I had my gallbladder removed. I want to express my deepest thanks to Mr. Jambulingam and the entire team at Spire Hospital Harpenden. From beginning to end, the care and experience were exceptional, and I am truly grateful for everything they have done for me.

Mr Mike Butler

Orthopaedic Surgeon

I really appreciated how open-minded Mr Butler was when discussing my options regarding my ankle and foot. It felt like we reached a mutual decision to hold off on surgery until it becomes absolutely necessary, which gave me confidence in the plan. Sophie, the physiotherapist, has been incredibly helpful – her advice on exercises has made a big difference in reducing the pain to a much more comfortable level. I’m grateful for the support and guidance from both.

Spencer Private Hospital Ashford

Pain Management, Audiology, + 11 more

Staff were really lovely. Unfortunately don’t think the doctor had read my notes or referral before appointment he kept mentioning possible arthritis but my referral was because I had trapped nerves between my discs he mentioned swimming and Pilates I can tell you now there’s No way I can get on the floor and certainly couldn’t sit on any floor!!!!!the specialist who did the referral in wye sergers maybe he needs to read it AGAIN!!!

Mr Roland Hettige

ENT Surgeon

Mr Hettige is a remarkable and exceptional surgeon. He took the time to listen to all my concerns, explained my treatment plan clearly, and made me feel at ease and comfort throughout the process. His knowledge, meticulous approach to the surgery and compassion are outstanding, and he went above and beyond to ensure I would be happy with the results. A very professional and helpful surgeon whom I would highly recommend.

Paediatric Diagnostics

Gastroenterology, Diagnostics & Testing, + 5 more

We were welcomed nicely. Offered a lovely selection of drinks by the friendly reception staff and then saw our wonderful Dr Jawad who is just so kind, caring, thoughtful and knowledgable. He just goes beyond doctor and you really feel he genuinely cares for your child. He is so thorough and informative and has such a great manner with the children (and is parents). Would 100% recommend.

Mr Nicholas Thomas

Neurosurgeon

A wonderful experience and it could not have been smoother had I wished. Right from the admission to the result., I would you praise the consultant and the anaesthetist, 10 out of 10. From the bed manner to the overall professionalism and courtesy offered., I could not follow them they are both professional and ambassadors to their profession

HCA Healthcare Golders Green Outpatients and Diagnostics Centre

Cardiology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

My recent visit with Dr. Guttman was excellent. He has a lovely personality and is very approachable, which put me at ease straight away. I especially appreciated how welcoming he was, even personally coming to collect me from the waiting area to start the appointment. This set a very positive and reassuring tone for the entire visit.

Ms Chloe Squire

Dental Care Professional

Excellent as usual. I have even nodded off during my appointment!. The only thing I would like is maybe a bit more explanation when the report is being taken down between dental nurse and hygienist. I don't like to ask as I don't want to interrupt, but sometimes a bit more feed back may help as some terms sound alarming!