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Thames View at Charing Cross Hospital

Floor 15, Thames View, Fulham Palace Road, London, United Kingdom, W6 8RF

Verified profile

Floor 15, Thames View, Fulham Palace Road, London, United Kingdom, W6 8RF

Floor 15, Thames View, Fulham Palace Road, London, United Kingdom, W6 8RF

Verified profile

Patient Trust Score

4.59

39 patient reviews

4.62
Overall Experience
4.62
Cleanliness
4.69
Friendliness
4.41
Wait time

17 recommendations for:

Respiratory Medicine(5)
Chest Infection(2)
Acid Reflux(1)
Other(9)

Recent patient review

28 May 2023

Excellent medical attention

AboutOpening hoursReviewsSpecialistsGalleryFAQ

About

About Thames View at Charing Cross Hospital

The Thames View is a dedicated private facility providing care for private patients on the 15th floor of Charing Cross Hospital. With all medical technology and specialist facilities available on site 24 hours a day, a range of acute and specialist services, and a team of internationally renowned consultants, the hospital offers the highest quality medical care.

Inpatient facilities consist of single en suite rooms with additional access to specialist areas if clinically required. There are day case rooms to cater for a short stay, a private outpatient department and a dedicated oncology chemotherapy day unit. The hospital is a leading centre for neurosciences, neurorehabilitation, complex surgery, elective orthopaedics, cancer care and ear, nose and throat (ENT) services.

The Thames View has access to Charing Cross Hospital's urology department which is particularly advanced as the designated centre for urological malignancy in the West London Cancer network and is home to the West London Cystectomy Centre for bladder cancer.

Imperial Private Healthcare forms part of Imperial College Healthcare NHS Trust, one of the largest teaching hospital groups in the UK. Internationally renowned consultants provide care in modern, private facilities, all within some of London's most trusted NHS hospitals, and all profits are reinvested into both NHS and private services at the Trust.


Areas of expertise

Based on patient reviews

  • Respiratory Medicine (29%)
  • Chest Infection (12%)
  • Acid Reflux (6%)
  • CT Scan (Computerised Tomography Scan) (6%)
  • Cataract Surgery (6%)
  • Others (41%)

Subspecialties

  • Respiratory Medicine
  • Allergy (Adults)
  • Audiology
  • Breast Surgery
  • Cardiology

All conditions and treatments

  • Ankle Arthroscopy
  • Arthroscopy
  • Ankle Ligament Reconstruction
  • Bunion Surgery
  • Cartilage Surgery (Knee)
  • Hip Replacement
  • Knee Arthroscopy
  • Foot and Ankle Surgery
  • Knee Replacement
  • Limb-Lengthening Surgery

Opening hours

Monday

00:00 - 23:59

Tuesday

00:00 - 23:59

Wednesday

00:00 - 23:59

Thursday

00:00 - 23:59

Friday

00:00 - 23:59

Saturday

00:00 - 23:59

Sunday

00:00 - 23:59

Reviews

All reviews
Respiratory Medicine (5)
Chest Infection (2)
Acid Reflux (1)
CT Scan (Computerised Tomography Scan) (1)
Cataract Surgery (1)

39 reviews

4.75

5.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent medical attention

28 May 2023verified patient
Patient seen for:
Parkinson's Disease

1.75

1.00
Overall Experience
4.00
Cleanliness
1.00
Friendliness
1.00
Wait time

I object to be hustled for money when i prepaid I object to being bullied into giving you my data when you have no right to ask for it.

27 May 2023verified patient
Patient seen for:
Fracture (Broken Bone)

4.5

5.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
4.00
Wait time

The registration/booking in process was lengthy and in a separate part of the hospital to my examinations which isn't ideal, nor was the lift process. But the staff were friendly and helpful, and my procedures went without issues.

26 May 2023verified patient
Patient seen for:
Acid Reflux
Gastro-Oesophageal Reflux Disease (GORD) or Reflux

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The experience was straightforward, professional and timely.

24 May 2023verified patient
Patient seen for:
Urinary Retention

4

3.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
3.00
Wait time

Waiting for medication. All very hit and miss and being told that there are many people in the hospital also waiting! I understand but they are not paying. Should not be offering a service if you cannot provide. Have had to wait for hours for treatment on occasions

20 May 2023verified patient
Patient seen for:
Cancer treatment

Reply from Thames View at Charing Cross Hospital

Thank you for your feedback. We are very sorry to hear about your experience at the Thames View and if you would like to contact us via imperial.private.healthcare@nhs.net a member of the management team will be in touch to discuss your concerns. Best wishes, the Imperial Private Healthcare team

22 May 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Great service, the consultant was very friendly and knowledgeable. I felt looked after and that will be able to get a solution to my health issue.

18 May 2023verified patient
Patient seen for:
Eye Problem

3.75

4.00
Overall Experience
3.00
Cleanliness
4.00
Friendliness
4.00
Wait time

The services were good. Location ok. Overall was happy with my stay in the hospital. Nurses could be more attentive.

16 May 2023verified patient
Patient seen for:
Lumbar Back Surgery

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

My consultant was excellent, I’m convinced he saved my life!

13 May 2023verified patient
Patient seen for:
Suprapubic Catheter reinsertion under general anaesthetic

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

lovely experience yesterday exceptionally caring and competent staff

13 May 2023verified patient
Patient seen for:
Vascular Disease

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent service and treatment without any delay

11 May 2023verified patient
Patient seen for:
ENT examination
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Specialists

All reviews
Respiratory Medicine (5)
Chest Infection (2)
Acid Reflux (1)
CT Scan (Computerised Tomography Scan) (1)
Cataract Surgery (1)

57 SPECIALISTS

General Urology

4.96

Patient trust score

62

patient reviews

5

professional endorsements
Recommended for:
Cystoscopy
MRI of Prostate
Kidney Stone Prevention
+ 21 more

4.90

Patient trust score

42

patient reviews

0

professional endorsements
Recommended for:
Partial Knee Replacement
Knee Replacement
ACL Reconstruction
Skull-Base Surgery

4.67

Patient trust score

19

patient reviews

0

professional endorsements
Recommended for:
Brain Surgery
Discectomy
Minimally Invasive Spinal Surgery
Adult Ear, Nose & Throat Surgery

5.00

Patient trust score

16

patient reviews

1

professional endorsement
Recommended for:
Thyroidectomy
Tonsillectomy
Ear Wax Removal

5.00

Patient trust score

9

patient reviews

0

professional endorsements
Recommended for:
Video Consultation
Fertility Treatment
In-Vitro Fertilisation (IVF)
Knee Surgery

4.96

Patient trust score

51

patient reviews

0

professional endorsements
Recommended for:
Knee Replacement
Partial Knee Replacement
Meniscal Repair

5.00

Patient trust score

20

patient reviews

0

professional endorsements
Recommended for:
Colonoscopy
Bowel Cancer Screening
Capsule Endoscopy
General Dermatology

5.00

Patient trust score

18

patient reviews

2

professional endorsements
Recommended for:
Hair Loss Treatments
Psoriasis Treatment
Skin Biopsy
Adult Ear, Nose & Throat Surgery

5.00

Patient trust score

9

patient reviews

2

professional endorsements
Recommended for:
Laryngoscopy
Microscopic Laryngeal Surgery
Adenoidectomy
Interventional Cardiology

5.00

Patient trust score

8

patient reviews

2

professional endorsements
Recommended for:
24 Hour Blood Pressure Monitor
CT Coronary Angiogram
ECG (Electrocardiogram)

FAQ

What are Thames View at Charing Cross Hospital's reviews like?

Thames View at Charing Cross Hospital's overall patient rating is 4.59 out of 5 stars on Doctify.

This is based on 39 reviews

Where is Thames View at Charing Cross Hospital located?

Thames View at Charing Cross Hospital is located at Floor 15, Thames View, Fulham Palace Road, London, United Kingdom, W6 8RF

When is Thames View at Charing Cross Hospital open?

Thames View at Charing Cross Hospital is open Monday (00:00 - 23:59), Tuesday (00:00 - 23:59), Wednesday (00:00 - 23:59), Thursday (00:00 - 23:59), Friday (00:00 - 23:59), Saturday (00:00 - 23:59), Sunday (00:00 - 23:59)

What consultants work at Thames View at Charing Cross Hospital?

You can find a list of the consultants that work at Thames View at Charing Cross Hospital here

Does Thames View at Charing Cross Hospital accept new patients?

Thames View at Charing Cross Hospital generally accepts new patients.

Get in touch with this practice to enquire as a new patient here