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Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

Choosing Cleveland Clinic London for my endometriosis surgery was one of the most transformative decisions of my life. I arrived exhausted, scared, and carrying years of pain — and I left feeling safe, understood, and finally free. My surgeon, Dr Mohamed Mabrouk, is truly extraordinary. He is one of those rare doctors who combine world-class surgical skill with genuine compassion. What he achieved in the operating room still amazes me. Although I was originally diagnosed with milder endometriosis, once the surgery began it turned out to be stage 4 — something that often can only be discovered during laparoscopy, because deep infiltrating lesions simply cannot be seen on scans. This can happen “out of the blue,” and it did in my case. Yet even with this unexpected complexity, Dr Mabrouk removed every single trace of disease with exceptional precision: • My ovarian reserve was fully preserved. • None of my organs were damaged. • Not even a single blood vessel was touched. This level of surgical accuracy is incredibly rare for stage 4 cases. Many women lose organs or face complications, but he protected every part of my body. His steadiness, confidence, and expertise are on a completely different level. But beyond his skill, what touched me most was his kindness. He explained everything patiently, made me feel safe, and even called me personally after the surgery — including on weekends — just to check on me. He is a doctor with a huge heart. My anesthesiologist, Jeremy R. Prout, was equally exceptional — calm, reassuring, and so professional that I felt safe even in the most vulnerable moment before going under. The nursing team was unbelievable. They checked on me day and night, looked after my pain management, took tests, reassured me constantly, and treated me with so much warmth. They didn’t just do their job — they cared. After discharge, the nurses continued to support me over the phone, checking on my recovery and symptoms. They even provided me with all the medication I needed to take home, which made everything easier and much less stressful. The hospital itself felt peaceful, clean, luxurious — beautiful private rooms, delicious food available at any time, and a calm atmosphere that truly helps recovery. Now, one month after my complex robotic surgery, I can say something I never thought I would again: my physical and mental health is finally restored. I have no pain. I feel light and calm. My body feels healthy for the first time in years. My mind feels peaceful. Cleveland Clinic London, Dr Mohamed Mabrouk didn’t just treat my illness, he gave me my life back. I recommend him and the team and clinic with my whole heart.

The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

I booked a consultation for my daughter, Olivia P,with Mr Robert Sutcliffe on Monday 24th November 2025 at 2.00pm. With Olivia’s full consent, I handled all communication on her behalf due to her work commitments. Before the appointment, Mr Sutcliffe’s secretary contacted me to ask whether the consultation could be moved to the following week. I explained that we were due to travel abroad for three weeks to celebrate my husband’s milestone birthday. She advised she would discuss this with Mr Sutcliffe. She later called back to confirm that, in light of our circumstances, Mr Sutcliffe was happy to keep the original appointment — which he honoured. I accompanied Olivia to her consultation. Mr Sutcliffe was exceptionally thorough. He examined her carefully, explained his diagnosis with clarity and compassion, and put both of us completely at ease as he outlined the next steps. He requested a further liver function blood test, which Olivia had done at Nuffield Health Wolverhampton. I asked Nuffield Health to send the results to both Mr Sutcliffe and Olivia’s GP, which was done. Mr Sutcliffe’s secretary informed me as soon as the results were received and assured me they would be reviewed promptly. True to her word, Mr Sutcliffe reviewed the results quickly. His secretary then advised that he had no concerns and that our planned follow-up in the New Year could go ahead as arranged. I would also like to note that, as we were leaving Harborne Hospital, we happened to see Mr Sutcliffe leaving at the same time. It was clear he had come in specifically to see Olivia that day, knowing we were travelling abroad — something he was under no obligation to do. As a family, we found this gesture incredibly thoughtful and deeply appreciated it. Throughout the entire process, Mr Sutcliffe could not have been more helpful, supportive or empathetic. I am truly grateful that we can now go away on our family celebration holiday with complete peace of mind, knowing my daughter is under the care of such a capable, caring and dedicated professional. Exemplary care — thank you. Mr Sutcliffe is thoroughly deserving of recognition Karen S P Mother of Mr Sutcliffe’s patient, O P

Mr Matthew Liew

Urologist

Although I'm based in the north of England, under London Prostate Clinic they had been keeping a watching brief on a low level prostate cancer diagnosis and enlarged prostate since 2018. Taking a daily Tamsulosin tablet had been effective until December last year when I had a UTI that made me quite ill. In March this year, another serious UTI caused me to have a catheter fitted at an A+E hospital. My difficulty passing urine had worsened due to the increasing enlargement of the prostate, so after research I decided that the HoLep route of treatment would be the most effective and have the least side effects long term. I discovered Dr. Matthew Liew working out of Spire Manchester hospital and from the first consultation he put my mind at ease with his calm professional manner and good humour. The operation date was arranged within 3 months and was a complete success. I am now back to normal urine flow and complete bladder emptying. My PSA reading has dropped from a high of 11.5 to 5.2. I had 2 post op consultations with Dr. Liew where any questions or concerns were discussed and I am now looking forward to maintaining a normal life, urologically speaking! (age 66).

Colicci Aesthetics

Cosmetic (Aesthetic) Medicine

Giacinto is by far one of London's most skilled aesthetic nurse practitioners. Having worked for a group of plastic surgeons in the past, I received my 1st ever botox & fillers treatment on my 50th b'day from a leading Consultant, Plastic & Reconstructive Surgeon, Ms Effie Katsarma. After I left the hospital/ industry, I was eager to find an aesthetic nurse practitioner who could maintain her high standard of work. My research eventually led me to Giacinto. I'm particularly fussy & wanted a medically qualified & skillful aesthetic nurse with a keen, creative eye. I knew instantly Giacinto was exceptional. He has been maintaining my ongoing botox requirements for approx the past 7/8 yrs. I've also recently had profilio & fillers for the 1st time at his Harley St practice. He never tries to upsell, is highly knowledgeable & always achieves a fantastic aesthetic result (no bruising!). He is an absolute pleasure to deal with, I trust him implicitly & wouldn't dream of going to anyone else... I highly recommend him.

Moorfields Private Eye Hospital

Ophthalmology

Very unorganised, got the bill twice with no explanation. Called and had to speak with 3 people and still no one knew what bill was correct. The Surgent secretary told me to ignore one of the invoices which turned out was wrong. First time I arrived for the consultation I was told that the surgent who I was going to see wasn’t there and they advised me to go home. It turned out he was there and waiting for me. Second time they couldn’t find my file and didn’t know what to do or why I was there. 3rd time lucky you would think, I was told to wait in the waiting room and I did without being told there were two waiting rooms and I was in the wrong room and the surgent called me and wondered if I was on my way. On the positive the surgent and the operation was great but I do wish it was a bit more organised and that the information given to the patients was with a follow up to everyone involved.

Mr Madhusudhan Nannaparaju

Orthopaedic Surgeon

I recently underwent a total hip replacement surgery performed by Dr Madhusudhan Nannaparaju and I couldn’t be more grateful for the outstanding care and expertise I received. From the initial consultation to post- surgery follow-ups , Mr Nannaparaju demonstrated exceptional professionalism, skill, and compassion. Mr Nannaparaju took the time to explain every detail of the procedure, addressed all my concerns, and ensured I felt fully confident going into surgery. The operation itself was a complete success- my recovery has been smooth, my mobility has greatly improved, and I’m now able to return to activities I hadn’t enjoyed in years! I highly recommend Mr Nannaparaju to anyone considering hip replacement or orthopaedic surgery! He’s not only an exceptional surgeon but also a doctor who truly cares about the well-being of his patients.

Miss Kenga Sivarajah

Obstetrician & Gynaecologist

Kenga is an outstanding obstetrician who cared for our family throughout the entire pregnancy of our first child. Her calm confidence, swift clinical judgment, and compassionate communication during a rapidly changing, complex case with multiple high‑risk situations were nothing short of lifesaving. She coordinated her team seamlessly, explained complex options clearly when every minute counted, and advocated tirelessly for both mother and baby — her expertise and decisive actions directly contributed to the positive outcome we had hoped for. Beyond her clinical skill, she treated us with empathy and respect, answered our questions, and comforted us through a very difficult time. We have already decided to choose Kenga for our future children.

Thornbury Radiosurgery - Gamma Knife Centre

Neurology, Neurosurgery, + 1 more

My experience has been outstanding. From the first phone call to leaving the thornbury hospital. Hannah the centre manager and Farqi treated me amazingly. I felt safe in the cleanest, calmest environment. The information I received was top notch and I have never experienced such kindness to me. Dr Ibrahim was very kind and I felt that someone was finally listening to me after many months. The staff at the Royal Hallamshire, particularly Nancy and Lisa also went the extra mile and again were very kind. We travelled from East Yorkshire and therefore accommodation was arranged for us by Elaine which was very much appreciated. I WISH THIS MESSAGE TO BE AVAILABLE TO THE HOSPITAL MANAGERS. Janine RN

Dr Bivas Biswas

Obstetrician & Gynaecologist

Dr. Bivas Biswas has made me feel safe, heard, and cared for from the moment we first met, all the way through to surgery. His experience and confidence reassure you that you’re in the best hands, and his warm, friendly manner makes you feel instantly comfortable and at ease. The surgery itself went exceptionally well, and my recovery has been smooth and successful thanks to his skill, attention to detail, and ongoing support. I am truly grateful for the outstanding care I received, and I can’t thank Dr. Biswas enough for looking after me.

Dr Joseph Davar

Cardiologist

I am extremely fortunate to have Dr Davar to look after me as my Cardiologist. He always shows professionalism, with total care and concern for my health and well being. He is a Doctor of phenomenal diagnostic ability and a medical practitioner that the London cardiac community is extremely lucky to have. I cannot recommend Dr Davar highly enough other than to say whoever uses his medical care is truly lucky to be cared for by him. I owe my life to this man!

Newmedica Worcester

Ophthalmology

Have recently had my 2nd cataract surgery. Very anxious before 1st surgery but absolutely no need to be .The very friendly , calm staff provided excellent care & reassurance every step of the way . They were very approachable , kind & knowledgeable- particularly Laura ,Jen & Jemma - thank you . Also felt in very safe hands with Mr Sharma , who listened to my concerns & was extremely professional & reassuring.

Cromwell Hospital

Paediatrics, Cardiology, + 17 more

This was my first treatment session with Mr Raf Niziol and from the outset he was warm, helpful, personable and kind. His friendly demeanour immediately put me at ease and he was patient and understanding. He explained everything clearly and thoroughly and also gave plenty of space for me to share my own thoughts and ask questions. I will be switching to Mr Niziol for all future and ongoing treatment.

VIP Hearing Solutions Eastcote

Audiology

I received excellent person centred care. I came for wax removal and discovered I had an ear infection that needed treatment first. The audiologist was very helpful and gave me a referral letter to see the Doctor and once the infection has cleared I could return to complete the wax removal . The Receptionist was welcoming , friendly and helpful from my first phone and on my two visits . Thank you

Miss Iranthi Meththananda

Obstetrician & Gynaecologist

Went to see Miss Iranthi with some issues that I have been experiencing for a while and she was very attentive, listened to my problem and made me feel at ease. Miss Iranthi talked me through the next steps and gave me leaflets to further my knowledge on what’s next, I thought that was very good as sometimes I tend to forget what had been discussed. Overall a very good appointment today. Thank you.

Dr Shamil Yusuf

Cardiologist

They are a very clear and straightforward doctor. However if you need any follow up, or want a correct follow up letter detailing your appointment/diagnosis or need to contact their secretary I would advise seeing another doctor especially if you are paying privately or else you will be chasing for weeks with no answer and being promptly ignored. It's a real shame that the aftercare was so poor.

Dr. Danielle Greenblatt

Dermatologist

I saw doctor Greenblatt recently for a body mole check. She had a wonderful bedside manner and was very knowledgeable and I felt very comfortable in her presence. She put my mind at ease that there were no issues. I intend returning every couple of years for mole checks or for any other issues. I would highly recommend her.