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London Digestive Centre

Gastroenterology

The London Digestive Centre is in a great location, just off Bond Street, making it easy to access. The facility itself provides a comfortable and welcoming setting for patients, and they clearly have access to some of the best doctors, which gives you a lot of confidence in the care you receive. However, the reception experience could have been better. Both receptionists were on the phone when we arrived, and neither came off to assist us or book us in. This was disappointing, as it created unnecessary confusion, especially when time is tight. Ideally, there should be one receptionist dedicated to answering calls and another available to help patients checking in. In the end, we had to go straight to our appointment to avoid being late, and the consultant's secretary kindly stepped in to check us in. While the clinical care was excellent, improving the reception process would really elevate the overall patient experience.

Miss Claire Mellon

Obstetrician & Gynaecologist

I am so grateful to have had Dr. Clair Mellon as my obstetrician throughout my pregnancy and for the delivery of my baby girl. From the very first appointment, Dr. Mellon made me feel supported, informed, and truly cared for. She always took the time to answer my questions, explain each step of the process, and ensure I felt comfortable and confident. Her calm, reassuring presence made a world of difference, especially as my due date approached. During labor and delivery, Dr. Mellon was compassionate, attentive, and incredibly skilled—everything you could hope for in such an important moment. I felt safe in her hands every step of the way. I cannot thank Dr. Mellon enough for helping bring my daughter into the world with such kindness and professionalism. She is an exceptional OB, and I would wholeheartedly recommend her to anyone looking for outstanding care.

Mr Vijaya Kempanna

Orthopaedic Surgeon

It is six months now since Mr Campanna did my hip replacement and everything is working fine. All healed up and only some scar tissue deep within the joint is still making its presence felt, but it is not in any way painful. I grew up in the 1950s when school dentists were a breed to be feared, and consequently have always been very frightened of having any operation, but there is nothing to be frightened of at all. I had an epidural and felt nothing at all. You must do your exercises though. You definitely need plenty of care before the operation and afterwards. If you have a good partner who will look after you and make you do what you should it will be much the better for your recovery. I would ask for Mr Campanna if I needed anything like that again. Nice man. Skilled operator. Thank you sir.

Spencer Private Hospital Margate

Audiology, Cardiology, + 12 more

I was told to report to the Heart Centre, which I did, then tried to catch the attention of the only staff member I could see who was someone eating her breakfast from a bowl. The encounter was not welcoming or friendly. I was told to go downstairs to a different door, with no sign on. When I did finally find the right place the nurse was very friendly and kind, and everything went very well after that. The nurse and the consultant were very good in all they did. My letter of admission insisted that I was 'nil by mouth' so I arrived at the hospital thirsty and hungry. When there I was informed that in fact I could eat and drink whatever I wanted- that there was no restriction. I wish I had been informed correctly in the first place.

Mr Mark Davies

General Surgeon

My whole experience was exceptional. From the first consultation Mr Davies explained everything to me in detail, asked me many questions and really listened to what I had to say, it felt so good to be heard and not feeling rushed. From checking in at 7am until I left in the afternoon every member of staff I dealt with was so kind and reassuring, I felt very safe and confident. Mr Davies again went through everything and I felt reassured. My surgery was a month ago and I feel wonderful, no pain and my life is a lot easier. I’m very grateful to all the staff that took such good care of me, and thank you to Mr Davies for keeping me fully informed every step of the way, and for making my life a lot easier.

The London Independent Hospital (part of Circle Health Group)

Gastroenterology, Dermatology, + 8 more

I want to sincerely thank Abbey, Vita, and Dr. Chauhan for making my recent appointment such a positive experience. From the moment I arrived, Abbey at reception guided me with clarity and warmth, helping me find the right floor and making the process smooth, in a way that felt personal and tailored, not generic. Vita added a spark of cheer to the day, balancing professionalism with a friendly, engaging personality. Dr. Chauhan was extraordinary (see Dr. Review). Their compassion, attentiveness, and thoughtful guidance made me feel truly heard and respected, which is rare and deeply appreciated. Thank you for making the appointment not just helpful, but genuinely meaningful.

Professor John Axford

Rheumatologist

I could wax lyrical about Professor John Axford. Before my recent visit, my GP’s had misdiagnosed/mishandled my condition. I was in pain. Not only does Professor Axford have a wonderfully kind way about him but his experience and knowledge meant that, after a brief examination and talking to me, he knew exactly what I was suffering from and how to treat it. He put my mind at ease, explained everything clearly and kindly, and I am already on the path to pain free fitness. I could not recommend him more highly.

Mr Benjamin Baker

Plastic Surgeon

In summary, my consultations and subsequent treatment with Mr Baker have been very positive, very professional and exceeded my expectations throughout. I wasn’t sure what to expect but he took the time to explain my diagnosis, the options available to me and the recommended path forward. He answered all my questions and concerns to my complete satisfaction prior to and post treatment. I would have no hesitation to call upon his expertise should a future need arise

One Ashford Hospital

Dermatology, Pain Management, + 21 more

The Staff were amazing, sadly I had bloods and collapsed, Margaret and her team was brilliant and got me back to normal. I can't remember all the details but I know they was very worried about me and jumped into action very quickly. They didn't let me go till I was better. I really wish I knew the name of the lady who was fanning me and talking to me as she was brilliant and I hope they get to see this message. Thank you so much for looking after me. Richard

Dr Bobby Huda

Diabetes & Endocrinology Specialist

I saw Dr. Huda last week and was grateful for how thoughtfully he listened to my symptoms and overall health journey. I felt genuinely heard, and he took the time to explain his perspective on what might be happening. His approach was thorough and considered, and he outlined clear next steps. I left the appointment feeling unhurried, understood, with an initial plan in place that included further tests and a reduction of my thyroxine medication.

Abbington House

Holistic Therapy, Psychiatry, + 1 more

It’s like buying a suit off the peg or getting a tailor made suit. The therapy with Costa had been tailor made to me, he has understood my needs and accommodated them. After a week of therapy I was broken down under to face my weaknesses, I am now leaving AHC with optimism and awareness of my weaknesses and failings. Looking forward to aftercare

HCA Healthcare Golders Green Outpatients and Diagnostics Centre

Cardiology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

My recent visit with Dr. Guttman was excellent. He has a lovely personality and is very approachable, which put me at ease straight away. I especially appreciated how welcoming he was, even personally coming to collect me from the waiting area to start the appointment. This set a very positive and reassuring tone for the entire visit.

Mr Rajesh Deshmukh

Ophthalmologist

Mr Deshmuk was thoroughly reassuring about my cataract op and gave me great confidence especially as I have a prosthetic right eye and was somewhat apprehensive about having lens replacement in my one remaining eye. He explained everything to me and I am absolutely delighted with the result - can’t praise him highly enough!

Mr Matthew Ward

ENT Surgeon

Matthew Ward was polite, put me at ease straight away and explained everything. Although the appointment didn’t take long I wasn’t rushed at all. The camera was uncomfortable as expected but again felt reassured and confident in what was being carried out. Would be very happy to see him again and would recommend.

Ruislip Ear Care

Audiology, Ear Care

Practioner was friendly and informative. I had confidence in him. Treatment room was clean and tidy. The whole experience was efficient and business like. Also warm in the premises since it had suddenly turned colder. Overall no problems. Thank you very much.

All the staff were friendly, professional, and made me feel welcome from the moment I arrived. The clinic itself is exceptionally clean, well-organised, and equipped with modern, high-quality diagnostic tools, which added to my confidence in the care I received.