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St Joseph’s Hospital

Physiotherapy, Audiology, + 22 more

I came into St Joseph’s on the 10th of January for a Abdominoplasty procedure, from entering the hospital and being greeted professionally by the reception, to the assistant who came down to reception to collect me and show me your my room, went smoothly and l would say, the highest stand l have had at a private hospital. The ward staff attended to me immediately, carried out their pre-op checks, were very informative in terms of time of the procedure etc, l couldn’t have been made more comfortable and cared for. The cleanliness and room was outstanding, l have had a number of stays at private hospitals over a period of 15 years and St Joseph’s is the leader from all parts of the service provided, your hospital should be used to show others how to set the highest standards, which you certainly excel at. Mr Wilson was outstanding too, from our initial consultation to the surgery and aftercare. I recurved a call from St Joseph’s on the 3 day after being discharged to check on my progress, which l wasn’t expecting but very much appreciated it. I have received the highest of care and everyone l met was amazing. Thank you for everything you did for me.

HCA UK at The Shard

General Practice (GP), Obstetrics & Gynaecology

From my first appointment, Dr. Philipose demonstrated exceptional professionalism and care. He listened attentively to my concerns, asked thoughtful questions, and explained his reasoning behind each test in a way that was easy to understand. The diagnostic process felt thorough and purposeful rather than rushed. What stood out most was his focus on identifying the root cause. He connected the findings from multiple tests, walked me through the results step‑by‑step, and outlined the likely diagnosis with clarity and confidence. I appreciated how he balanced technical detail with plain language, making it easy to make informed decisions. The follow‑ups were equally impressive: clear next steps, timely check‑ins, and a structured plan that made me feel supported throughout. Communication was prompt, and any adjustments to the plan were explained transparently. Overall, Dr. Philipose combines deep clinical expertise with genuine patient care. I left each interaction feeling heard, informed, and reassured. I’m very grateful for his help and would recommend him without hesitation.

The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

I had a really positive experience at The Harborne Hospital. I was greeted warmly on arrival and was actually seen before my appointment time, which was very much appreciated. My consultant Mr Leung truly listened to me and took the time to understand the full picture of how I’ve been feeling. He was extremely thorough, and for the first time in a long while, I left feeling hopeful — hopeful not only that my pain can be better managed, but also that I may finally get a clear diagnosis of what is actually happening to me. I really appreciated how carefully and thoughtfully everything was explored. Every member of staff I met was kind, professional, and supportive. The level of care and compassion shown throughout my visit was outstanding. I wouldn’t hesitate to recommend this service.

Dr Lucy Mather

General Practitioner

After struggling to access menopause support and feeling repeatedly dismissed by my GP, my appointment with Dr Mather was genuinely exceptional. She combined outstanding clinical knowledge with real empathy, and I felt truly heard and listened to throughout. The consultation was unhurried and extremely thorough. Dr Mather provided clear, insightful explanations, particularly around the role and prescribing of testosterone, and helped me understand aspects of menopause I hadn’t previously realised were relevant. I also greatly valued her holistic approach, including practical non-pharmacological strategies to support my health as I mature. Professional, compassionate, and empowering care. I would highly recommend Dr Mather.

᠎ Matt Frost

Audiologist

Embarking on my first experience of wearing hearing aids after several years of “mild” hearing loss I was resistant to wearing them all the time and found aspects bewildering. But I now realise, through Matt’s careful listening and understanding, how much there is to be gained by the aids. He made some adjustments to the volume which could only have emerged through experience - since it can take time to digest the details first time round, not to mention the “mental activity” involved in getting adjusting to aids. Matt was patient and thorough and i was left with a fresh commitment to using the aids to enhance my life rather than just “tolerated”.

Dr. Haus Dermatology

Cosmetic (Aesthetic) Medicine, Dermatology

I recently had a CO₂ laser treatment at Dr. Haus, and the experience was excellent from beginning to end. At 54, I’m focused on keeping my skin healthy and firm, and this treatment was exactly what I needed. It boosted my skin’s texture, brightness, and overall vitality in a way that feels natural and refreshed—not overdone. Dr. Haus and his team were professional, caring, and incredibly reassuring throughout the process. I’m thrilled with the results and highly recommend the CO₂ treatment to anyone looking to rejuvenate their skin with real, visible improvement.

The Lindo Wing at St Mary’s Hospital

Respiratory Medicine, Dermatology, + 21 more

I have about 34 years experience of palliative care as a recently retired GP and I can honestly say, in all those years, I have never seen anyone as superb, as kind, as caring, and as hard-working as Ganan in my entire career. He was always there every day, assessing our Mum, explaining his clinical decisions, and involving us in planning next stages of management. Approachable, empathetic, wise, he is a shining example for all of us who have the privilege of doing our job. St.Mary's is very lucky to have him.

The McIndoe Centre

Plastic Surgery, Cosmetic (Aesthetic) Medicine, + 3 more

I have only positive things to say! I managed to get an appointment at a very convenient time for myself, and the staff worked really hard to make that happen. I was very well looked after on my day in hospital. The nurse was very nice and showed great empathy when I was feeling a little nervous. The procedure went well and I am now (almost) recovered, with just my final consultation to go. This was my third experience at McIndoe, and they were all equally as good.

Miss Laura Spanu

General Surgeon

When I went for the procedure we were there 20 mins before appointment which was at 11am. I was not seen until almost 5 pm. Things happen to hold things up but it would have been nice if someone had come to speak to us and told us about the delay. Nobody can at all and my husband had to go looking for a nurse. Besides that the whole experience could not be faulted. Excellent as have been the follow ups.

Mr Ali Kubba

Obstetrician & Gynaecologist

I have a few chronic conditions and have seen many specialists. Mr Ali Kubba really listened and it was clear he believed my symptoms. I’ve had gynaecological issues from when I was in adolescence and it was so refreshing to not be shoved on a birth control pill and told that was my only option. The treatment plan he has given has resolved 90% of my pain and symptoms. Outstanding patient care.

Reflex 18 - Colchester

Acupuncture, Orthotics, + 5 more

The site was easy to access, clean and comfortable. Was greeted on time by Paul who was friendly, welcoming and reassuring. He seemed extremely knowledgeable and experienced and was curious as well as informative. He's provided me with next steps and I've left feeling more optimistic about my future physical health because of my appointment with him.

Three Shires Hospital (part of Circle Health Group)

Anaesthetics, Audiology, + 30 more

Visit was easy to book via Circlehealthgroup although reception seems to be over capacity compared to previous visits particularly with all patients having to queue and book in at main reception as opposed to the previous process of checking in at the Outpatients Area reception. Queue resulted in slightly late arrival to patient waiting area.

Dr Luke Dancy

Cardiologist

The doctor explained everything very clearly giving me the opportunity to ask questions and discuss options. He came a cross as caring and considering all my individual needs. I very much appreciated the way he delivered all the details of my condition in a positive manner.

Mr Radwan Almousa

Ophthalmologist

Mr. Almousa was very patient and took great care of me before, on and after my laser eye surgery. He explained very well in details. I have a great result from SMILE surgery with no complication of dry eyes. Thank you so much Mr. Almousa for your treatment and care.

Mr Ranjit Deshpande

Cardiothoracic Surgeon

Clearly a leader in his field, he initiated actions as required, was highly empathetic and encouraging. He called on other specialists where appropriate and filled me with confidence that I would be fine, although facing the most challenging health scare of my life.

Mr Alex Chipperfield

Orthopaedic Surgeon

As I stated before Mr Chipperfield was beyond first class. And his team also. I'm sorry I cannot remember all the names. From my very first consultation with Mr Chipperfield until my procedure i experienced first class advice, efficiency, thoroughness and care.