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Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

Choosing Cleveland Clinic London for my endometriosis surgery was one of the most transformative decisions of my life. I arrived exhausted, scared, and carrying years of pain — and I left feeling safe, understood, and finally free. My surgeon, Dr Mohamed Mabrouk, is truly extraordinary. He is one of those rare doctors who combine world-class surgical skill with genuine compassion. What he achieved in the operating room still amazes me. Although I was originally diagnosed with milder endometriosis, once the surgery began it turned out to be stage 4 — something that often can only be discovered during laparoscopy, because deep infiltrating lesions simply cannot be seen on scans. This can happen “out of the blue,” and it did in my case. Yet even with this unexpected complexity, Dr Mabrouk removed every single trace of disease with exceptional precision: • My ovarian reserve was fully preserved. • None of my organs were damaged. • Not even a single blood vessel was touched. This level of surgical accuracy is incredibly rare for stage 4 cases. Many women lose organs or face complications, but he protected every part of my body. His steadiness, confidence, and expertise are on a completely different level. But beyond his skill, what touched me most was his kindness. He explained everything patiently, made me feel safe, and even called me personally after the surgery — including on weekends — just to check on me. He is a doctor with a huge heart. My anesthesiologist, Jeremy R. Prout, was equally exceptional — calm, reassuring, and so professional that I felt safe even in the most vulnerable moment before going under. The nursing team was unbelievable. They checked on me day and night, looked after my pain management, took tests, reassured me constantly, and treated me with so much warmth. They didn’t just do their job — they cared. After discharge, the nurses continued to support me over the phone, checking on my recovery and symptoms. They even provided me with all the medication I needed to take home, which made everything easier and much less stressful. The hospital itself felt peaceful, clean, luxurious — beautiful private rooms, delicious food available at any time, and a calm atmosphere that truly helps recovery. Now, one month after my complex robotic surgery, I can say something I never thought I would again: my physical and mental health is finally restored. I have no pain. I feel light and calm. My body feels healthy for the first time in years. My mind feels peaceful. Cleveland Clinic London, Dr Mohamed Mabrouk didn’t just treat my illness, he gave me my life back. I recommend him and the team and clinic with my whole heart.

Fitzrovia Suite

Obstetrics & Gynaecology

We opted for private care at UCLH because we wanted the birth experience to be as positive as possible. As a medically uncomplicated patient I felt that I may not receive much attention or time on an overstretched NHS ward. I also had some anxieties around birth (as a healthcare professional myself) and felt reassured to be receiving consultant-led care, from a clinician with whom I was able to build a trusting relationship. Shalini provided exceptional care from 32 weeks pregnancy and after delivery. She got to know me and my partner, and understood our priorities and concerns. I had previously found it hard to make decisions around birth. Shalini provided us with evidence, data and her experience - this empowered us to make our decisions. She spent a lot of time with us and brought great care, empathy and kindness to her practice, as well as her excellent clinical skills. When we had questions, fears or anxieties Shalini was able to reassure us, both with her kindness and her experience and expertise. The care she provides is holistic and individualised - she advocated for me in many ways and empowered me to advocate for myself too. We had an elective caesarean at 39 weeks. The surgery was pain free and crucially for me, I felt confident and safe - something that was not natural for me in approaching birth. Shalini was close at hand to care for us before and afterwards. I made an excellent recovery and have healed extremely well. I recommend Dr Shalni in the strongest terms to mothers and families looking for private care at UCLH. Shalini is passionate about obstetrics, her patients and practising medicine. It is a great privilege to be cared for by a clinician at the top of her field, who clearly cares deeply about her patients.

Moorfields Private Eye Hospital

Ophthalmology

Very unorganised, got the bill twice with no explanation. Called and had to speak with 3 people and still no one knew what bill was correct. The Surgent secretary told me to ignore one of the invoices which turned out was wrong. First time I arrived for the consultation I was told that the surgent who I was going to see wasn’t there and they advised me to go home. It turned out he was there and waiting for me. Second time they couldn’t find my file and didn’t know what to do or why I was there. 3rd time lucky you would think, I was told to wait in the waiting room and I did without being told there were two waiting rooms and I was in the wrong room and the surgent called me and wondered if I was on my way. On the positive the surgent and the operation was great but I do wish it was a bit more organised and that the information given to the patients was with a follow up to everyone involved.

Mr Sameh Dimitri

General Surgeon

My experience from start to finish was brilliant. The information provided during consultation was detailed and all was clear on the approach to the operation. Upon arrival at Nuffield health the welcome was fantastic, everyone was very nice and extremely helpful. Any questions I had about the surgery were answered clearly and all processes were explained well prior to the operation. My operation went well and I was back home the same day. Mr.Dimitri explain there would be post op bruising and some pain, which were exactly right. I took his advice and kept asking mobile as I could without damaging myself, within a week began to stretch my leg and within two and half weeks I was back on the treadmill. I'm post op by about 8 weeks now and the scars are minimal. I hope I won't need it, but if I do need to go back for more surgery, I will be selecting Mr.Dimitri.

I recently attended YGC for a hysterectomy with my consultant Mr Clerk. What a phenomenal man he really is. He has given me the best possible out come i could ask for. Even though i was late going into surgery mr Clerk did everything he could to make sure i did not miss my slot. He was present when i returned from recovery at 8pm. Explained everything to me and made sure i was ok and comfortable. Not only was he there that late but the next day returned to the ward to check on me again late evening. He was also on annual leave. Every doctor should take as much pride in their patients as he does. He is a wonderful, kind man who has done nothing but go above and beyond. I am very lucky to have been appointed him as my consultant. Thank you Mr Nick Clerk for being the very best.

Fortius Clinic London

Diagnostics & Testing, Hand Therapy, + 14 more

I had an outstanding experience at The Fortius Clinic. From the moment I arrived, I felt genuinely cared for and understood. The environment was calm, welcoming, and instantly put me at ease. Every member of the team showed exceptional kindness, expertise, and sincerity, which made me feel truly supported throughout my visit. Dr. Joideep Phadnis demonstrated the same remarkable professionalism and compassion—he took the time to listen, explain everything clearly, and personalise my treatment with great care. I left feeling confident, reassured, and extremely grateful. The Fortius Clinic’s dedication to empathy and exceptional patient care is truly extraordinary. I can’t recommend them highly enough.

Dr Mugilan Anandarajan

Paediatrician

From the time we called into the consultation room and the follow up phone calls and care given by Dr Mugilan was excellent and second to none . Excellent at communicating and detailed letters . We know our child is in very safe hands . Very knowledgeable and explains everything to us. We got explained why the test was required what the results were when it came back and he answered all our questions to our satisfaction. Highly recommended and we appreciate the care he gave our child .

Mr Ioan Tudur Jones

Orthopaedic Surgeon

Mr Tudor Jones was very clear and concise, he made the whole process easy for me. I have had a long, drawn out history of Achilles pain and he reassured me that the procedure would go to plan and I would be on the road to recovery soon despite the long history. So far so good, starting into a rehab block now and I have had a 6 week follow up with Mr Jones who was very accomodating to have this for me on zoom as I live in Ireland which saved me a trip! Would highly recommend.

Dr Joseph Davar

Cardiologist

I am extremely fortunate to have Dr Davar to look after me as my Cardiologist. He always shows professionalism, with total care and concern for my health and well being. He is a Doctor of phenomenal diagnostic ability and a medical practitioner that the London cardiac community is extremely lucky to have. I cannot recommend Dr Davar highly enough other than to say whoever uses his medical care is truly lucky to be cared for by him. I owe my life to this man!

Spire Parkway Hospital

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 16 more

The professionalism extended seamlessly to Spire Parkway Hospital, the entire team. Every member, nurses, clinical staff, and support personnel, was consistently kind, efficient, and supportive. On the day of my surgery, they created an environment where I felt safe, informed, and respected. Their coordination was flawless, and it was clear that they operate with mutual trust and a shared commitment to patient wellbeing. Thank you Sunita W.

Dr Samantha Farag

Psychologist

I am a CEO on the buyside of the financial industry and used Sam’s services at a key transition point professionally. She is very familiar with my world and all that it entails so we had an easy shorthand. Sam is quick to understand the contexts presented and offers a level of analysis that is impressive. I’ve seen her on two occasions now - over 20/21 period and again in 2025. She’s strategic, very warm and gets results.

Mr Musaab Yassin

Urologist

I am so very grateful for the excellent care I have received from Mr Yassin. He patiently and thoroughly went through my lower urinary tract symptoms and explained the treatment options. I had a HoLEP, and both immediately post-op and during my recovery, his support was wonderful. I’m 3 weeks post-op as I write, and my recovery has been good and exactly as he predicted. Huge thanks and I highly recommend Mr Yassin.

Dr Andrew Cockbain

General Surgeon

Dr Cockbain explained thoroughly everything relating to the procedure in an engaging manner prior to surgery putting me at ease. My initial recovery process has been excellently managed and I appreciated the post surgery visit from both Dr Cockbain and the anaesthetist. I have been impressed by the professional and personable approach taken throughout this experience by everyone involved at Nuffield Leeds

Harley Street Hearing

Audiology, Ear Care

The whole experience of phoning first thing in the morning to make an appointment to have my earwax removel - through to later in morning when it was carried out felt like a “model” experience in care. My audiologist was patient, explained the process and worked efficiently to remove all the wax bringing much needed relief. She also gave me advice on oiling my ear to help the wax dispersal in future.

Endocare Diagnostics

Gastroenterology

Best to make sure someone attends with you to ask the questions you might be to groggy to ask at the time. Would be nice if staff shared communication as I have frozen shoulder and I only had chance to tell the lovely Laura staff nurse who reasured me. Dr Ahmed introduced himself and Ruby too...I had to ask what they found and was given printed details at the end. Overall positive. Thank you!

The Lindo Wing at St Mary’s Hospital

Respiratory Medicine, Dermatology, + 21 more

From the consultation to the end results, Mr Mohan was professional and responsive. He has a skill of recognising what needs to be done for my frame and body shape. I no longer have loose skin and have a flat tummy (wearing size 8-10!). The opportunity to have two consultants operating in their expert fields meant I got the best results. I would strongly recommend the Abdominal Wall Clinic.