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dentalessence - Haywards Heath

Dentistry, Oral & Maxillofacial Surgery

The dental appointment was for my daughter. It was not as pleasant as it usually is. The dentist was quite harsh the way she spoke to my daughter. As the dentist was cleaning her teeth, she hasn't told my daughter what she had to do step by step, like pre warning saying " you might feel a bit of pressure as I clean your teeth" or even pre warn my daughter that it'll be a bit uncomfortable. I was there but didn't say anything because I thought my daughter was coping with the cleaning of her teeth. I haven't heaed the dentist even askes my daughter if she was okey during the whole procedure. It seems that she doesn't care of how my daughter was coping. After we've left the clinic, my daugher burst into tears and she was so shaken from the experience she just had at the dental clinic. She felt scared of the dentist and traumatized by the care that they've given her. It was a horrible feeling to see that my daughter felt so scared becuase of the incident. Yes, maybe, the dentist might hqve been just frank upon reminding the importance of good dental hygiene but there's a more linient approach in doing so when it comes to explaining it to children. We still wanted to continue going to dental essence but we've requested a different dentist for my daughter. She was to traumatized that she doesn't want to see the same dentist anymore.

Ms Erin Lahay

Physiotherapist

Erin is by far the best physio I have ever worked with. I started seeing her in early Feb 2025, with no clear idea of what was wrong - only a general feeling of being ‘uneven’. By November 2025, I’m no longer in any pain or discomfort, and I now have a significantly better understanding of my body and how to look after myself for years to come. Earlier this year, I was referred to Erin by another member of her clinic, who told me she was one of the best physios around - little did I know just how true that would turn out to be. From the start, Erin spent hours with me, taking the time to understand how I was feeling and how my body was moving. She carried out countless tests on different muscles, and together we identified the root of the issue within just a few sessions. Over the past eight months, we’ve worked together on strengthening my muscles through a mix of gym-based and mobility exercises, building strength to support my shoulders and back. She has patiently listened to me week after week as I’ve asked new questions, always going above and beyond to adapt my programme to suit my current targets. I can confidently say I’ve never been in such great health, and as I approach the end of my treatment, I feel reassured knowing exactly how to take care of myself going forward – all thanks to Erin.

Newmedica Worcester

Ophthalmology

This was the first of 2 visits for cataracts surgery. I was a bit apprehensive but was well assured when getting into the clinic to have the surgery done. I was met by the receptionist Jen who was very friendly and made me feel welcome. I was then only waiting a very short time and called in by Sarah who booked me in. Sarah was very professional and made sure I was at ease with the process and knew everything that was going to happen. Had all my eye drops and waited to have the surgery. Was taken to a room to wait and was met by Mr Woodcock who was performing the surgery and also Hannah and Amy, who were all very friendly and made me feel comfortable. Nothing felt rushed and it was all very professional and extremely clean. The surgery was so quick and I felt comfortable throughout the whole process. I then was handed over to Manshi, who sat me down with a nice cup of tea and a biscuit which was perfect. Everything was explained ie the next process of aftercare and left with my goodie bag full of paperwork and drops. It was a quick efficient service and in all honesty it was like going to a posh spa with the best customer service. I am due to have my other eye done and I am 200% happier that I know it will all be good and have no worries. Great team, great place.

Mr Anantha Madhavan

General Surgeon

From my initial diagnosis and first consultation through to my recent final review, Anantha’s approach and level of care have been nothing short of exceptional. He consistently demonstrated professionalism, empathy, and a genuine commitment to my wellbeing throughout the entire process. Anantha takes the time to listen carefully, understand concerns, and explain everything clearly and thoroughly. His advice is always thoughtful, balanced, and tailored to my situation, and his depth of knowledge in his field is evident in every interaction. I always felt fully informed, reassured, and supported when making decisions about my treatment. What stood out the most was his ability to combine clinical expertise with kindness and compassion. At every stage, I felt that my health and comfort were prioritised, and that I was in capable and caring hands. I am truly grateful for the outstanding care I received and would highly recommend Anantha to anyone seeking a clinician who delivers excellence both professionally and personally.

Dr. Alison Wright

Obstetrician & Gynaecologist

I was scheduled for a laparoscopic bilateral cystectomy. My disappointment stems from a critical failure in communication immediately prior to surgery.Minutes before the procedure, and while already prepped, I was informed by an unfamiliar doctor—not my primary gynecologist —that a bilateral salpingectomy (fallopian tube removal) was being added to the plan. This major change, involving the removal of a reproductive organ, was sprung on me at the most vulnerable moment, leaving absolutely no time to process this significant loss or ensure fully informed consent. It felt as though my fallopian tubes were taken without my proper agreement. A change in procedure of this magnitude must be communicated well in advance, not moments before surgery.

Dr Gary Wright

Cardiologist

I have seen Gary Wright many times over the past few years. He has always made me feel listened to. He’s very approachable, putting you at your ease (despite all the scary thoughts that run through your head when your heart rhythm goes wonky). I always feel fully informed. It was the first time I truly felt I was giving a fully informed consent for treatment. I’ve always felt he treated me as an individual, not just another patient. The care I received was safe, professional and it was so apparent that Gary worked with a brilliant team of professionals who all took pride in doing the best job possible. I have absolutely no hesitation in recommending Gary (and his team).

Nuffield Health Brentwood Hospital

Paediatric Cardiology, Breast Surgery, + 35 more

I had an excellent experience with Dr. Neeraj Jain. He is an outstanding doctor—knowledgeable, attentive, and genuinely caring. He took the time to listen carefully, explain everything clearly, and ensure that I fully understood my condition and treatment options. His professionalism and calm manner made me feel completely at ease throughout the consultation. I truly appreciate his expertise and dedication to patient care. I highly recommend Dr. Jain to anyone looking for a trustworthy and compassionate specialist.

Dr Oliver Denton

General Practitioner

"I recently had a minor surgery at Daleswood Health performed by Dr. Oliver Denton, and I couldn't be happier with the care I received. Dr. Denton was cordial, confident, and methodical in his approach, which immediately put me at ease. His professionalism and bedside manner were exemplary, making a potentially daunting experience much more comfortable. I'd highly recommend Dr. Denton and Daleswood Health to anyone needing medical care. Thank you, Dr. Denton, for your excellent care!"

Mr Bhamy Hariprasad Shenoy

Ophthalmologist

Dr Shenoy is very amazing. His skill is quite brilliant. He felt my stress and was communicating effectively while performing the surgery. He is so talented and carried out the surgery like a piece of cake. I suggest other surgeons should learn from him. In fact he is a master at this. I was anxious when I came in this morning but Dr Bhamy made me feel so happy and excited. He is God sent. I advise he should pass his talent to others because he is super talented.

Nuffield Health Glasgow Hospital

General Practice (GP), General Surgery, + 6 more

The Nuffield Hospital, Glasgow has an excellent team of nursing staff , physiotherapist and not forgetting the kitchen crew who served delicious nutritious meals with great menu choice. The nursing staff were there day and night to attend to any needs with care and attention. Physiotherapist were very knowledgeable in what to do, and more importantly what not to do, encouraging you with your exercise plan and pushing your boundaries to a speedier recovery.

Mr Timothy Nedas

Urologist

I experienced an extremely rapid visit. Concerned about my health due to family history, I feared developing a condition similar to my father’s at my age; this concern, combined with a kidney stone episode I experienced a few weeks ago, prompted me to schedule the appointment. In a single visit, I underwent a CT scan, received screening, and obtained a diagnosis. I highly recommend Dr. Nedas.

Reflex 18 - Colchester

Acupuncture, Orthotics, + 5 more

I was well looked after at reception, my details were taken quickly and efficiently and Kate was friendly and made me feel comfortable. Tom looked after me well, explained my condition and gave me exercises to do. It should be explained that I am currently in a show, and had a further 8 performances to complete and needed to be on stage. Tom made it possible!

Fitzrovia Suite

Obstetrics & Gynaecology

I had my baby at the Fitzrovia Suite on 29th September and spent 2 days there. The suite was spotless and very comfortable. Dr. Shalini, the anesthetist, and the entire team were exceptional. Special thanks to midwife Tasha and all the other midwives for their calm, kind, and supportive care. The food was fantastic too. Highly recommend!

Yorkshire Sports Medicine

Physiotherapy, Sports & Exercise Medicine, + 1 more

This was a telephone consultation with Dr Vishnubala as follows up to Arthrosamid procedure on 15 August. As always Dr Vishnubala provided great advice concisely and clearly and explained the expected pathway moving forward and how to continue to maximise benefits of the procedure.

Complex Spine London

Orthopaedic Surgery

Dr Sedra was fantastic throughout, reassured me and explained clearly the correct ethical approach and the risks with the surgery. He did a fantastic job, I’m recovering quickly and th entire time his bedside manner was great. The physios and nurses at Cromwell were also superb

Mr Robert McCormick

Urologist

Mr. McCormack is very nice and easy to talk to. He is somebody that I trust and I’m happy to see when needed . In relation to my recent visit he gave me an a very clear view on his initial thoughts and next course of action relating to the need for an ultrasound scan.