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Duality Healthcare NI

Audiology, Diagnostics & Testing, + 5 more

I booked and paid for a private online consultation with Dr Vinesan Naidoo regarding persistent hyperprolactinaemia confirmed on blood tests (monomeric prolactin approx. 590 mIU/L; total prolactin approx. 704 mIU/L) with ongoing symptoms including low libido, low energy, anxiety, poor sleep and mood issues. This appointment was extremely disappointing. From the start, I was interrupted repeatedly and not allowed to explain my symptoms properly. The doctor quickly dismissed the issue as “physiological” and “not a medical concern” despite clearly abnormal blood results and clear symptoms affecting my quality of life. What I found most frustrating is that he seemed to assume he knew better than I do about what I’m experiencing, essentially implying that raised prolactin at these levels cannot cause symptoms — even though it is well known that prolactin elevation can affect libido, mood, energy and sexual function in men. There was no structured assessment and no clear plan. The consultation did not cover: possible causes of raised prolactin repeat testing plan (fasting, stress-controlled, early morning) medication/supplement review endocrine referral pathway whether pituitary imaging should be considered if prolactin remains elevated As a patient paying privately, I expected a professional, thorough medical discussion. Instead, I felt dismissed and rushed, and left with no help, no reassurance, and no next steps. I cannot recommend this doctor based on my experience. I paid for a medical consultation, but what I received was an opinion with no investigation, no plan and no clinical value.

Dr Shaumik Adhya

Cardiologist

In a word - excellent. I had sent in advance copies of medical consultations and ECGs conducted over the past 3 years by the consultant where I live mostly in France. I also prepared the points that I wished to discuss with Dr Adhya, mainly regarding the side effects of my current medication. He immediately put me at my ease and inspired my confidence. He expressed his views clearly, was extremely helpful in explaining his suggested way forward, and provided the reassurance that I needed. He also, within hours of my visit, very clearly summarised in a letter a summary of the points that we had discussed and his recommended future programme for medication and increased exercise. I will certainly refer back to him at any time I may need to do so in the future, and cannot recommend him too highly enough to any others seeking expert cardiologist advice. I must also add that his PA was first class in her handling of the pre-consultation administration. Very warm and welcoming words and rapid responses to my emails. In short, this was a superb experience all round and I am extremely satisfied.

Freedom Vision - Chelmsford

Ophthalmology

I recently had bilateral cataract surgery. From start to finish the treatment I received was excellent. The patient liaison manager was really helpful, friendly, incredibly supportive and a welcome calming influence. I was amazed by the state of the art optical equipment that was available to ensure that my lenses were perfectly suited to the dimensions of my eyes and my prescription, as well as the care that the technicians took while taking the measurements. The optometrists I saw were caring and informative, ensuring that I knew about the different types of intra ocular lenses available and what I may expect from them. They carried out my eye tests with care and patience. The eye surgeon was incredibly experienced and very skilled, and carried out the procedure very efficiently with great care. Now, six weeks post-surgery, I am very grateful of the care I received and the quality and clarity of my lenses; both aspects easily surpassed all my expectations. I would highly recommend Freedom Vision, Chelmsford to anyone considering cataract surgery.

OS Clinic

Neurosurgery, Oral & Maxillofacial Surgery, + 6 more

I have been so pleased with my experience of surgery by Dr Shilen Patel. At the first consultation he explained very clearly and in detail what my operation would entail and the possible risks, but without scaring me. This gave me a lot of confidence for the day of the operation, and the surgery went very well. When dressings were removed 10 days after my operation I was really surprised to see how neat the wound was, and it was healing nicely. I had very little pain, and Mr Patel explained to me at my follow up appointment that the tumour had been removed fully without rupturing, so there is very little chance of it returning. He had also explained how they had worked to ensure they did not damage a nearby nerve which I had been so relieved about. In conclusion, I was very pleased with the overall treatment received and with the care and respect I was shown. Thank you.

Ms Kathryn Tilbury (KT)

Physiotherapist

I highly recommend KT. After a fall 22 months ago, I tried to power through the discomfort and pain in my knee. Eventually, I decided to get help after receiving a recommendation. From the first session, KT was incredibly understanding and never judged me for waiting so long to get seen. She focused on identifying the root cause of my issue while also supporting my goal of participating in a Hyrox event. After three or four sessions, and with KT's suggestion, I consulted a surgeon she recommended for an MRI. This provided us with valuable insights into my knee health. I continued with my treatment and successfully completed a return-to-run test. Today, I've now been discharged and have officially started my run plan! Thank you KT!

Newmedica Leicester

Ophthalmology

I attended an appointment with my mum as she has been referred for cataract surgery. Upon arrival we had a warm friendly welcome. When mum was called in I explained to the lady that mum is profoundly deaf and she lip read's and asked if she could look at mum when talking to her. Naz was absolutely amazing, she spoke clearly and looked at my mum when speaking and explained everything to her. Both myself and my mum were really impressed as it's not easy for my mum when people don't understand her deafness. The lady we saw after Naz was good with mum too. With our experience yesterday it put our minds at rest that mum will be helped and understood when she goes back for surgery.

Ringway Dental Cheadle

Dentistry

Both occasions on visiting the practice have been fantastic. Having a fear of the dentist isn’t great, but the reassurance from the staff is absolutely second to none. Talking through the steps to give you an indication of what’s going on etc. checking in constantly to make sure everything is ok with the procedure taking place! The staff are professional and very friendly, the practice is probably one of the best I’ve ever visited. It doesn’t have a normal sterile dentist feel to it! Again a great experience for someone who isn’t particularly keen on visiting the dentist.

Mr Oliver Wiseman

Urologist

My consultation with Mr Wiseman was a follow up to Kidney stone surgery carried out on a large stone at the beginning of 2025, and specifically to discuss possible treatments to deal with the residual smaller stones left following the surgery. Mr Wiseman explained very clearly the options and ways to manage the condition. He also initiated further testing to help identify reasons for the stones and introduced new medication to help manage symptoms. I left with a clear action plan to follow.

Mr Pranai Buddhdev

Orthopaedic Surgeon

I took my 14 yr old, slightly awkward son to see Mr Buddhev recently and he was fantastic with him. Mr Buddhev put Jonathan at ease and spoke directly to him in language that he could understand. Mr Buddhdev was particularly respectful of my son's sports focus and recognised what an important part of his life it is. My son sees a lot of consultants (unrelated to this) but was able to relate to Mr Buddhev better than some consultants that he's been seeing since birth. Heartfelt thanks

Mr John Adam

Orthopaedic Surgeon

Full explanation of left shoulder and arm pain given. Discussed potential next steps and options for treatment . Agreed. Then 2 targeted steroid injections given in shoulder. With 10 minutes I felt a bit of discomfort where at one injection site but overall the original pain are nearly gone. This is first time of 4 steroid injections given in treatments that my pain has been reduced. I have a clear plan forward and finally a diagnosis I understand. I’m very grateful!!!!

Thyme

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 1 more

I just wanted to take a moment to express my gratitude for the amazing care they provided. Your professionalism, empathy, and kindness made a significant difference in my experience. Thank you for taking the time to listen and address my concerns. Best regards, receptions that really kind and doctors Dr Riccardo Di Cuffa and Dr Priya Moorthy Riccardo Di Cuffa and Dr Priya Moorthy was fantastic! Very impressed with the care and attention I received. Thank you!"

Dr Adam Harris

Gastroenterologist

I would highly recommend Dr Harris as a superb medical professional. He made me feel completely at ease, explained everything in detail in language that I could understand and made the whole process of the investigations, procedures and test result reviews as stress-free as possible. He has the type of excellent 'bedside manner' that you don't often experience nowadays and it really helped to make the overall experience a good one.

Knightsbridge Doctors

General Practice (GP), Imaging (Scans), + 5 more

Visited morning of 26.01, had to wait a few minutes before being let into the building as arrived just before 9am. Although i was fully aware and ready to wait, everyone passing by including reception staff were kind and apologetic. Getting in, staff (reception, radiographer, doctor) were prompt, thorough, straightforward and quick. No time to scroll through phone as i moved from one stage to the next with ease. Highly recommend.

Professor Francisco Leyva-Leon

Cardiologist

I found professor Francisco very attentive to my concerns and I felt he was very thorough. as he had looked at all my admission history at the QEH hospital. I would recommend him to anyone and he knew my full history and had taken the time beforehand to read it all. A brilliant physician So caring to me. I am pleased to be under his care. I myself am a retired GP. I found his manner excellent I am thankful for his care.

Leominster Osteopaths & Therapies

Physiotherapy, Audiology, + 6 more

I moved house before Christmas and during the process I lifted a piano (big mistake!), sofa, wardrobes, beds, washing machine etc. This resulted in severe pain in my lower back and left leg. I couldn't sleep at night and made an appointment to see Josh. I walked into the treatment room in pain and walked out pain free!!!!!!! I 've already booked in for another treatment next week. J W.

Dr. Kevin O'Gallagher

Cardiologist

I couldn't have hoped for a better consultant. Dr O'Gallagher was thorough in terms of getting the right tests to provide both reassurance and recommend appropriate treatment to minimise cardiovascular risks long term. I felt he was able to address all my queries fully. I appreciate getting clear answers quickly rather than going back multiple times to get to the bottom of symptoms.