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Venturi Cardiology

Cardiology

My experience has been nothing short of exceptional. My initial contact was with Tracey Lomax (Manager), and from the very beginning she offered a level of care and attention that truly stood out. I had written a long list of questions—around eight—and she took the time to highlight and respond to every single one. When I later sent even more questions regarding my chosen procedure (a Coronary CT Angiogram), she continued to provide thorough, reassuring answers. My intention was simply to undergo a non-invasive heart assessment at the age of 53—much like purchasing travel insurance, you prepare for the worst but hope for the best. Tracey reassured me that this was absolutely the right place for such an assessment. I had already enquired with two other providers, including Alliance Medical, but their responses felt robotic and impersonal. The level of genuine care here made all the difference. I also want to highlight the professionalism of the radiologist, who carried out the scan with great precision and made me feel completely at ease throughout the procedure. In addition, the nurse who took my blood samples three days prior to the scan was equally kind and professional—and the fact that these pre-scan blood tests were fully included in the cost was a significant and appreciated gesture. Dr. Gavin Lewis was the consultant who saw me both before and after the scan, with the consultation arranged on the same day. His explanation of the results was clear, calm, and reassuring. Both my wife and I left feeling confident about the future and grateful for the guidance he provided—including helpful advice on maintaining a healthy heart and speaking with my GP about medication adjustments. The final report arrived at my home within seven days, and a copy was also sent directly to my GP. My medication was promptly reviewed, updated, and delivered straight to my home. I am taking the time to write such a detailed review because they genuinely deserve it. They put real effort into caring for me, and I want to acknowledge that level of dedication. Highly recommended.

Bourn Hall Fertility Clinic, Cambridge

Fertility Medicine, Obstetrics & Gynaecology

I am currently undergoing treatment at Bourn Hall. At every single step the members of staff have exhibited amazing customer service. Every single nurse, receptionist, doctor, anaesthetist, embryologist, pharmacist and everyone there has been respectful, kind, gentle, reassuring, calm and knowledgeable. In particular, Nurse Dawn at Cambridge has gone above and beyond to support me as an autistic patient. She has patiently answered all my questions, made adjustments for my comfort, and reassured me over and over again. She even popped my teddy from my bag onto my bed for me when I was recovering from general anaesthetic which was so touching and thoughtful. I am also particularly thankful to the embryologist team who also have found ways to adhere to my special requests. I'm also thankful to the anaesthetist who held my hand as I fell asleep under general anaesthetic because I was so frightened. I cannot fault our experience at Bourn Hall.

Fitzrovia Hospital

Cardiology, Gastroenterology, + 4 more

I recently visited Fitzrovia Hospital and had an excellent experience from start to finish. The facility is clean, well organised, and welcoming, but what truly stood out was the care of all staff, friendly, supportive and specifically the exceptional care provided by Kate. Kate was warm attentive, and incredibly professional throughout my visits. She took time to care for me and explain all things clearly, was patient and I felt hugely comfortable and supported. Her kindness and calm approach made a huge difference, and I genuinely felt in safe hands. A professional surgical process and experience with timely post op follow up with due care and attention by each and every staff member. Highly recommend.

Freedom Vision - Cambridge

Ophthalmology

Impossible to speak to anyone in Cambridge which was very frustrating. am used to being seen privately and this did not come up to the usual standard. Although the staff were very polite and friendly I felt that nobody was sure what to do and did not fill me with confidence. I have never gone privately and only seen the surgeon on the day of the operation with no follow up appointment with the actual surgeon. I was left with a cut on the skin to the left of my eye and an indentation across my eyebrow which I feel had probably been caused by the clamp used to keep my eyelid open. I was left feeling that for some reason the private sector in Cambridge was struggling. A great pity.

OCL Vision Elstree

Cosmetic (Aesthetic) Medicine, Ophthalmology

I am so happy with my experience, as you know I was very concerned as my mother had a bad experience, but I received the most absolute best experience with you, Masara, From the moment I walked in, the staff were super friendly and made me feel at ease. You are an amazing eye surgeon – incredible skills, you explained everything clearly, and made me feel super comfortable throughout the whole process. Your attention to detail and care is second to none. The facilities at OCL Vision are also top quality, and the whole team made sure I was looked after. I couldn't recommend Dr. Masara Laginaf and OCL Vision more! 😊 Thank you so much for your care!

London Blood Tests

Clinical Genetics, Diagnostics & Testing, + 7 more

Outstanding Service and Kind Support I would like to sincerely thank the team at London Blood Tests for their kindness and professionalism. From the very beginning, they were extremely helpful in arranging the appointment, responding promptly to my questions, and making the whole process smooth and reassuring. Their communication was clear, respectful, and genuinely supportive, which made a big difference for us. It is rare to find a service that combines efficiency with such a warm and caring approach. I am truly grateful for their help and highly recommend them for their excellent service and human touch.

Willow Health

General Practice (GP), Holistic Therapy, + 2 more

I had a wonderful experience with Willow Health and Dr Colquhoun. I was confused about my treatment options and desperate for relief from my menopause symptoms, but from the very start, I was met with respect and empathy. It’s such a safe space where women can openly discuss every part of their menopause journey. I’ve now started HRT, and after just two weeks, I’m already feeling the benefits of having a treatment plan tailored to me. I’ve recommended this practice to so many women, and I’m confident anyone struggling to find the right support will find the help they need here. Thank you.

Well Life Clinic Oxted

Allergy Medicine, Clinical Genetics, + 12 more

Excellent 5* service all round - I booked my telephone appointment online and everything was on time and thorough. Special thanks to Joanna for helping me out with invoicing and making sure I was happy with my appointment type. Exceptional customer service. Also thank you to Dr N Bennett who provided me with amazing advice and a speedy prescription - she guided me and we made a decision together on next steps. I will be coming back for a review in 3 months and hopefully I can come in person and use the beautiful facilities. Thank you all at Well Life!

Mr Nicholas Kalavrezos

Oral & Maxillofacial Surgeon

Mr Kalavrezos is an exceptional expert in his field. His ability to simplify complex medical findings, explain their implications, and outline a clear, actionable path forward has been invaluable in helping us prepare to manage and monitor my daughter’s ongoing condition and well-being during a challenging time. Thanks to his insight and expertise, we now have confidence in the way ahead and have eased some fear of the unknown. We are deeply grateful for his guidance and support.

Dr. Pavan Kooner

I attended Dr Pavan's lecture, it was very informative, interactive, lots of learning points were provided, we were also provided with opportunities to participate in group sessions and covered lots of learning points. Dr Pavan also allowed participants to feel comfortable asking questions throughout the session and we also participated in a lengthy post question and answer session which left many people feeling more comfortable with having participated in the course.

Mr Max Mifsud

Orthopaedic Surgeon

Absolutely fantastic consultant, very caring and considerate. Always takes his time to explain findings eg, showing xrays. Happy to answer all questions. No question is to small or insignificant. Will always work around you and your family and your needs. The care doesn't stop at the end of the appointment, is always happy to assist where needed. Mr Misfud made the journey to recovery for our daughter possible and was always there with us every step of the way.

Mr Metin Nizamoglu

Plastic Surgeon

From my first consultation to post-op follow-ups, Dr Metin was consistently professional, highly knowledgeable, and incredibly reassuring. He explained everything clearly, answered all my questions, and made me feel confident and at ease throughout the entire process. I trusted his expertise completely and am very grateful for the care I received. I’m extremely pleased with my results so far and very much looking forward to seeing the final outcome.

Mr Azhar Khan

Urologist

Having any sort of surgery can be scary , but Mr Khan's relaxed and professional manner , put me at ease. He explained exactly what the procedure would entail and even checked in with me just before the operation. Mr Khan and his support team provided the best medical care that you could wish for and I would have no hesitation recommend to any one.

Professor Muntzer Mughal

General Surgeon

I have been a patient of Professor Mughal for many years. I travel from NW England to see him because in my view he is the best ! His professionalism , ,skill,and level of care is beyond excellent. He explains everything clearly and has a wonderful bedside manner at a time when one feels anxious and vulnerable…

Mr Oliver Harley

Plastic Surgeon

Mr Harley , as a very experienced surgeon, is able to explain why surgery is necessary and exactly what he will do, and the expected results. This includes the fact that any surgery is not a magic bullet, but may bring better things over a period of time. Thank you.

Dr. Michaela Patel

Dentist

Michaela is fantastic. I always feel so reassured when I visit Michaela as she is thorough and clear with what's going on with my teeth. I'm so grateful that she has helped me with my teeth and I feel so much more confident with my teeth since coming to Michaela!