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Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

I attended for spinal MRI. Unfortunately the technician was running late for which I was happy to wait but because of timing his communication to me was very poor. I was shown a room to change and left there without any guidance, I was then taken to the MRI machine and not spoken to really to ask if I was okay or to provide any reassurance. I don’t like MRI scans because can feel anxious within the machine. All it takes is a little bit of reassurance and acknowledgement for which I had none. Throughout the test the technician did not speak to me at all to ask if I was okay. I am not sure if this is normal but I found during the MRI it became quite hot which I have not experienced before. When the test was over he hurried me away from the machine without acknowledging my back could be hurting when getting up, which it was a little. He didn’t show me to the door so I had to ask if I was allowed to go and then left the room to change and go home. My review would be it is the smallest common curtesies that makes all the difference to a patient and this time I did not experience this at all. So much so I won’t be choosing to go to this venue for another investigation

Mr Divyang Shukla

Orthopaedic Surgeon

Mr Shukla originally saw me as a private patient in order to relieve the pain in my left shoulder. He gave me a pain reliving injection and advised me that I really needed an operation to solve the problem. He offered to write to my GP and ask him to refer me back to Mr Shukla as an NHS patient for the necessary operation. Subsequently I had an X-Ray and an MRI scan on the shoulder. Yesterday Mr Shukla saw me having seen the X-Ray and scan results and advised me that instead of a shoulder replacement op. he recommended that he carry out a key-hole operation to remove a piece of bone on the shoulder which was causing me pain and also to repair two damaged tendons. This I have agreed to and I now await a date for the op. Mr Shukla is very courteous, kind and re-assuring and also explains what the problem is and what is the best way to resolve the problem.

Professor Richard Simcock

Oncologist

I have been under the care of Professor Simcock for nearly a year following my breast cancer diagnosis. He is an excellent consultant that always takes the time to explain everything thoroughly and in a way that is clear and easy to understand. He also allows as much time as necessary each consultation to answer any further questions and listens and addresses them. He is up to date with all relevant recent research/ studies and is completely patient focused. It is also worth mentioning that he has an excellent medical secretary which means appointments, communication and contacting him if necessary is always prompt and straightforward . I feel very lucky to be under his care for my treatment as it has made a very stressful time much easier as I have total confidence in him as a consultant.

Harley Street Hearing

Audiology, Ear Care

I had a very good first visit to Harley Hearing and wish I had known about and visited this practice when I first had hearing problems 25 years ago! Now I feel very grateful to the senior clinician whom I saw. She put me at ease immediately and she understood the problems I had been having with my current hearing aids. She gave me a hearing test and explained clearly to me the reasons for the loss and suggested a maker that would be able to supply a hearing aid which would give me much improved hearing. I trust her judgment and look forward to wearing my new aids. All the staff were friendly and kind and supportive and, having had experience of both NHS and other private audiologists, I can recommend this practice unreservedly.

Dr Jonathan Hoare

Gastroenterologist

Dr. Jonathan Hoare is a very exceptional consultant. From the very start, he demonstrated an incredibly caring and empathetic nature that instantly put me at ease. He took the time to truly listen and understand my concerns, which made me feel valued and respected as a patient. The speed and efficiency with which he worked to look into my issues were remarkable. Dr. Hoare approached my treatment plan thoughtfully to reach the most suitable and effective conclusion. His professionalism and expertise are evident, and I feel fortunate to have been in his care. I couldn’t recommend Dr. Hoare more highly for anyone seeking a kind, knowledgeable, and patient-centered healthcare experience. He exceeded all my expectations.

Mr Michael Adamczyk

Obstetrician & Gynaecologist

Just had my Post Op appointment with Mikey, where we spoke in depth about my surgical findings following my excision surgery for endometriosis. My entire experience with him and his team has been so incredible with informed consent, empathy, patience and outright skill. My journey has been a really difficult one, as is with many endometriosis patients, and yet not once was I ever triggered or anxious with any aspect of my medical journey with Mr Adamczyk. He's the only surgeon in the UK that I trusted with my case, and I'm so glad I was able to do this. My life is going to be so much better and easier to live, and that is down to him and his team

Mr Ben Carrigan

Acupuncturist

Ben has been an incredible source of support on my fertility journey. After many months of trying naturally and even going through unsuccessful IVF cycles, acupuncture with Ben helped regulate my cycle and gave me renewed hope. He took an integral, holistic approach—reviewing my blood work and hormone results—and offered clear, practical guidance that made a real difference. His compassion, knowledge, and genuine dedication helped us finally conceive. I’m so grateful for his care and couldn’t recommend him more highly.

Ms Marion Yau

Podiatrist

I have embarked on a course of treatment to eradicate a fungal infection from one of my big toe nails. Marion commenced this with surgery to remove the damaged and infected nail. I was a bit apprehensive, but Marion was really good at explaining everything and putting me at ease. The worst bit was the injection for the local anaesthetic. Removing the nail didn’t hurt at all, and even afterwards it wasn’t too sore. I would recommend Marion Yau’s clinic for her friendly and professional manner.

Professor Howard Branley

Respiratory Doctor

I can whole heartedly highly recommend Professor Howard Branley. From the initial consultation he really was very kind and understanding, extremely thorough in his investigations and arranged all the neccessary tests. Follow up consultation was excellent. He went through the results in full detail, did a few more physical checks and made great recommendations. Very proffesional doctor who genuinely cares for his patients. Thank you very much.

Mr Saheel Mukhtar

Urologist

Saheel puts one immediately at ease with his friendly smile. He was quite happy for me to have my wife in the consultation and was alway interested in her observation which he also passed onto my GP. His team were as pleasant in their consultation as Saheel himself. It all comes from the top. He turned what was beginning to be a traumatic experience into a walk in the park. Thanks so much Mr Dr Mukhtar .

Spire Cambridge Lea Hospital

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 19 more

Parking good, reception good, pharmacy good, everywhere very clean. All staff were friendly and efficient. They made sure that they had the right person for the right procedure, made sure I was hydrated and well, and checked that I would be looked after at home afterwards. I was very impressed. Also the sandwich afterwards was lovely.

Somnowell - Snoring & Sleep Apnoea Help

Dentistry, Dermatology, + 3 more

I am a dentist in the north of England and have been providing Somnowell appliances for 12 years and made over 120 appliances. I have found them to be very effective for most of these patients. They are much more comfortable to wear than other mandibular advancement devices and I only make these now for that reason.

Berkshire Imaging

Imaging (Scans)

Both lady & man very professional & friendly. Man softened after chatting a bit! He was quite abrupt when I first arrived. Some patients could be very nervous, a smile & ‘Hello, how are you today’ may have been more welcoming! I think he was just doing his job!! Both very friendly & chatty when I left 😊

Balance My Hormones

Endocrinology & Diabetes, General Practice (GP), + 1 more

I have multiple issues going on at the same time and can honestly state that BMH has listened to me deeply, including personal challenges. This holistic approach to care has astounded me in a world where quick fixes and not listening have become the norm. Thank you team for being there for me.

Thompson & Hardwick Optometrists

Audiology, Ophthalmology, + 1 more

An excellent appointment Made to feel very welcome as a new patient The actual eye test was incredibly thorough and I couldn’t praise the optometrist highly enough Will definitely recommend him to friends and family Thank you for your patience care and professionalism !

Nuffield Health Brighton Hospital

Allergy Medicine, Anaesthetics, + 25 more

Last visit was final follow-up sign off. Mr Athanasiou reviewed my surgery with me including a visual external examination. We discussed a couple of questions I had concerning two post operational issues to my complete satisfaction. Overall a pleasant experience.