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Dr. Reena Kotecha

Obstetrician & Gynaecologist

I feel incredibly fortunate to have had such an exceptional obstetrician for the delivery of my baby. From our very first meeting, she was warm, personable, and deeply kind—qualities that instantly put me at ease and made me feel truly cared for. Miss Kotechas approach was refreshingly bespoke. She listened attentively to my concerns and worked with me to create a mutual birth plan that felt safe, respectful, and empowering. Every step of the journey was explained clearly and thoughtfully, without a trace of medical jargon. I felt informed, involved, and confident in the decisions we made together. On the day of the surgery, Miss Kotecha came to see me beforehand—not just to go over the plan, but to check in emotionally, alleviate any fears, and let me know exactly when I’d be taken into theatre. Her presence was calm and reassuring, and I never felt rushed. It was as if she had all the time in the world just for me. After the birth, she returned to check on both me and my baby, making sure we were comfortable and well. That continuity of care meant everything—it felt personal, not procedural. Thanks to her, the experience was not only medically smooth but emotionally uplifting. Now, both baby and I are thriving, and I look back on the birth with gratitude and joy. If you're seeking an obstetrician who combines clinical excellence with heartfelt compassion, someone who will treat you as a partner in your care and make you feel truly seen, I cannot recommend her highly enough. She is a rare gem.

Eastwood Community Endoscopy Centre LTD

Gastroenterology, General Surgery

I did have to wait a while before I was seen, maybe 30 minutes or so, but all the staff were wonderful, caring and reassuring all the way through to being cared for after the procedure. However I feel that the consultant over sprayed the anaesthetic in my throat, he sprayed about 3-4 squirts in my throat, stood back for a moment then sprayed another 3-4 squirts, some of which ended up going into the back of my nasal passages at the back of my throat which gave me a terrible burning sensation in the back of my nasal passages. Maybe this amount is normal, but having had the procedure at another establishment some years earlier, I had no such experience, again I found that there was so much mucus in my throat from the anaesthetic after the procedure that I found myself gagging on the mucus and I was coughing loads of it up into tissues the nurse had to provide me with. Plus I was unable to swallow properly for what seemed like ages. But over all, the staff were wonderful and very caring, but if I need this again, after this experience, I think I would prefer to be sedated.

Optegra Eye Hospital Hampshire

Ophthalmology

In theatre, I had to say I couldn’t open my eyes fully as the plastic covering placed over my eyes was rucked and digging into my previously operated rt. eye.. This was then corrected. A large amount of iodine was instilled to my left eye ( later discovered it was all in my hair ), and I said it felt so painful that I was sure my eye was not anaesthetised. I was then told I would have lots more anaesthetic drops which I believe happened. But I felt the eye speculum being put in and the sensation, not pain, of a tiny curved cut to the nose side of my eyes and then the sensation moved to the opposite side of my eye , where I had a sort of digging sensation, no pain, for a couple of seconds. No further discomforts or sensations felt, just extreme relief to be over the ordeal. However good communication throughout and attention paid to what I was experiencing. My eye was completely comfortable afterwards and my recovery was first class for which I am most grateful.

Urban TRT

Endocrinology & Diabetes

From the moment I contacted the clinic, I was dealt with in such a professional, caring way that I was instantly put at ease and filled with confidence. An appointment with Dr Airey was organised promptly following blood test results, and a treatment plan was put together. My treatment plan was personalised for my symptoms and results, and each blood marker was discussed in length. Any question that I asked was answered in such a way that I was left feeling confident and assured that I was in the right place. Fast forward 2 months since treatment began - I feel like a new man. I genuinely have my life back thanks to Urban TRT and the team. I look forward to continuing my treatment. If you are on the fence about which clinic to choose, honestly, look no further. Urban TRT has my backing 1000%.

Ms Katie Knight

Acupuncturist

I have been receiving acupuncture treatment to help control my high blood pressure for about three months. I have been very pleased with the effectiveness. The very first treatment reduced my diastolic BP by 7 points. Monitoring my BP daily shows it is reduced to a very acceptable level, the systolic has lowered as well and overall the readings are steady. This has meant I have been able to reduce the amount of medication I have to take. For me having acupuncture every three weeks to maintain the lower BP is a far preferable option to taking lots of medicines. Katie is calm and professional. Her treatment room is a light and airy sanctuary in which to be treated. I strongly recommend her services.

Ms Patricia M. Ortega

General Surgeon

Amazing doctor and wonderful person! Very friendly, approachable, thorough, caring, helpful, cheerful,. Really caring for her patient, even on her day off she poped in to check on her patience also to comfort us to give us any answers we needed and to let us know we will be fine! Even after two years she remembered us and she’s great sport. I feel lucky to have been in her hands and I’m so grateful to her and her team for changing my life for better.! I will remember her forever! Saying thank you it’s not enough to what you did to me and others but thank you from the bottom of my heart and I hope you will read this! You are doing amazing job and you’re made for it! Thank you!

The Female Health Doctor MK

Diagnostics & Testing, General Practice (GP), + 1 more

I have only had an initial interaction with one of the doctors at the female health doctor MK, so far I've fiubd the service to be very quick with a variation of cost affective options for the first conversation. I personally have been met with finally feeling heard from a professional in the medical field after a year and a half of constant GP appointments and being on referral waiting list for over a year. I have been advised about a test package to help me further with my specific issues, and have had nothing short of polite communication and quick responses. I would so far 100% recommend any female to reach out to this company for help with their health.

Dr Muhammad Nadeem Iftikhar

Gastroenterologist

My appointment with Mr Iftikhar today was very satisfactory. I was seen within 10 minutes of my appointment time which is very acceptable as I understand that previous opponents can overrun. Mr Iftikhar introduced his medical student, Erin, and explained why she was there. The feedback from Mr Iftikhar was fairly brief as he confirmed that my condition was good and stable. He confirmed that a routine US scan would be booked for January next year. Erin then carried out an examination of my abdomen. Throughout my appointment I was treated with care and respect.

Kingsend Dental: Ruislip

Dentistry

Thursday afternoon visit, the surgery did not adjust to be that busy, arrived before my appointment time but still had to wait till after my scheduled time before being seen. Cat was blocked in when I be wanted to leave and I requested for the owner to move their vehicle as I had other engagements scheduled. No sense of urgency amongst the staff it appreciation that my time is as valuable as theirs. Managed to manoeuvre my car out whilst waiting so impact was not as bad as if I had waited for the other to move their vehicle but it was irritating.

Complex Spine London

Orthopaedic Surgery

Dr Farrah's team were amazing from start to finish with helping me to schedule my appointments and with helping me with my insurance company queries. Dr Farrah is wonderful, she listened to me and all the issues and pain I was having due to my osteoarthritis in my hip, made me feel like I wasn't being silly and over reacting with the pain I was in. Both procedures were done in no time at all and I am finally pain free after being pain for 3 years and on numerous painkillers and physio appointments ! Thank you Dr Farrah and your amazing team.

Alien Aesthetics - Worcester

Cosmetic (Aesthetic) Medicine

I've been visiting 'Aien' for about 2 years now, I've used various beauty clinics and also some dental practices that offer aesthetic treatments, I can honestly say, Alien is the best one by far. They offer a great range of treatments, the staff are super knowledgeable and take great care to discuss what you would like to achieve - I have never been disappointed with the results. I think the best compliment I can make is that I recommended Alien to my daughter - I didnt take that decission lightly!

Mr Kiran Divani

Orthopaedic Surgeon

I’ve had a long ongoing issue with my back and in October 24 myL5 S1 herniated and I pinched my nerve. Leaving my left leg num and non weight baring. GP referred me to Mr Divani who was very welcoming and understanding the scary side of losing mobility and pain. He made a plan of action which resulted after some MRI with surgery. I felt safe and comfortable undergoing spinal surgery with him. I’m now 8 weeks post op and pain free. Walking and building strength again.

Mr Francesco Di Maggio

General Surgeon

I was very pleased with my initial appointment with Mr Francesco Di Maggio. He made me feel very at ease and took time to explain everything involved in my forthcoming hernia repair, setting out options available . He then advised on the option he would recommend, giving the reasons why. He patiently answered all questions I asked. He made me feel very confident that I would be in safe hands and his natural warmth as a person was quite clear to me.

Dr. Simon TR Bailey

General Surgeon

I walked into Mr Bailey’s office full of anxiety and nerves, and overwhelming worry. I walked out of his office with knowledge, calm, and confidence. He responded to the very many questions I had, and the very many concerns I had, in both a sensitive manner and with absolute clarity. This morning I couldn’t see the wood for the trees, this afternoon I have an action plan and the confidence that my choice of consultant has been the perfect choice.

Mrs Ami Shukla

Obstetrician & Gynaecologist

I was really concerned after a visit to my doctors, Mrs Shukla took the time to call me on sat night to discuss my concerns, which I really appreciated. I then saw her for a scan on the Thursday, which she talked me through and explained each part she was reviewing. I feel I am in good hands and reassured. The whole experience was managed with kindness and professional.

Optimised Care

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 4 more

My mom went through tough few years on NHS waiting list. When it was cancelled twice, we decided to go direct and private. Sarah at Optimised Care was wonderful, who organised the operation and arranged everything for us. Her surgeon, Mr Makrides was so attentive and great. It was all worth it. My mom is now recovered and enjoying her life in full. Thank you.