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Mr Christopher Theokli

ENT Surgeon

Mr Theokli and the nurse who accompanied me were very welcoming and friendly. Mr Theokli patiently listened to my problem with my ear infection. I had previously been prescribed drops by an HCA but as the problem deteriorated I then saw a nurse who prescribed antibiotics tablets. When the infection & pain continued my GP advised me to go to A&E. Recently a neighbour was there for 15 hours with serious & painful stomach problems. I have spent 13 hours with my elderly disabled mother when she couldn't keep water down and hadn't drunk anything for 24 hours. Luckily I have health insurance & was very pleased to see Mr Theokli as he suggested microsuction to which I agreed. His nurse advised me of the cost. Mr Theokli was thorough & gentle whilst performing the procedure and continually informed me of what he could see & checked that I was ok. He also prescribed different antibiotic drops as having cleared the debris in my ear, left from the infection, he could now see the infection was still present. His manner was excellent and I would recommend him to anyone. I felt I was treated as a person not just another patient. Hopefully I will not need to be seen again but if in the future I do, I will definitely contact his secretary, Alison, who was also very friendly and helpful. Many thanks.

Moorfields Private Eye Hospital

Ophthalmology

I attended the hospital to have planned eye surgery consisting of cataract removal, lens replacement and full thickness corneal replacement under general anaesthetic. I arrived early and was allocated to a private ensuite room with secure storage. Nurses confirmed all the necessary checks that had been conducted the previois day in pre-assessment. A nurse applied gel to my hand to numb it ready for a cannula and provided surgical stockings. The anaesthetist visited to re-confirm details and provide reassurance. The surgeon visited to review procedure and risks. The nurse accompanied me to the anaesthesia room and looked after my clothes. After fitting the cannula painlessly, after the anaesthetic I knew nothing until awakening in recovery, with a pad over the affected eye. I was taken back to my room feeling fit and well. Nurses checked on me and provided the refreshments I had ordered. The surgeon visited again to confirm the follow up appointment. Medications were made ready, with post operative guidance. My chaperone arrived to take me home. The whole thing was completed on schedule.

Mr Christopher Challand

General Surgeon

Mr Challand always greeted me with a very pleasant and positive attitude at our face to face meetings. This was very encouraging and helped me to carry the positivity throughout my time under Mr Challand's care. When I came round out of the initial surgery, I saw my situation and for the next 2 days I allowed my internal voices to voice how they saw my future situation. However at the end of the 2nd day, I gave myself a good talking to, that tomorrow (the 3rd day) there would be no more "why me" complaining. This is how I carried on - Only Positivity, and it worked for me. Yes, there were a few situations but I dealt with each in a plus positive manner. I always made sure to greet every one with a positive outlook. My visits with Mr Challand have always been very pleasant and straight to the point. Thanks to all the staff who were involved with my case. I'm so fortunate to be here and can only express my sincere thanks to all. The best gift to me has been the reversal. I now have to learn how to get used to the old system of toiletries!! Regards Margaret P

MyDoctor by Northern Health

Coaching, General Practice (GP), + 2 more

⭐️⭐️⭐️⭐️⭐️ Honestly blown away by this service I’m nearly 80 now, and I can’t even count how many doctor visits I’ve had in my life, but MyDoctor by Northern Health honestly left me a bit blown away. I wasn’t expecting much — you get used to being rushed through at my age — but I came off the call feeling like someone had finally taken the time to actually explain my own health to me. It felt different from the moment it started. No rushing, no talking over me, no making me feel like I was being dramatic. Just calm, proper care. I felt listened to in a way I haven’t in years. I actually felt like… well, like a person again, not someone they’re trying to hurry out the door. For the first time I understand what’s been setting things off, and what I need to do next time before it all gets too much. That alone is worth gold to me. I’ve been muddling along for years without this clarity. I’m honestly amazed. At my age you don’t expect to be surprised by much anymore, but this really did it. I’ll absolutely be using MyDoctor again — I wish I’d found it sooner.

Dr Vimalendran Ratheesh

General Practitioner

It was our first time seeing Dr Ratheesh. Running behind but to be expected being later in the day. Dr Ratheesh listened/checked my daughter’s chest and temperature. Confirmed notes when typing and gave a great explanation and example of what to look out for along with sending over information via text. Obviously a lot going around coming into winter so I presumed I’d of left feeling an inconvenience. I left feeling the total opposite and completely reassured. Thank you for seeing and helping my daughter today. The reception staff on the phone are also very pleasant, helpful and welcoming. Great all round experience from start to finish today.

The London Clinic

Geriatric Medicine, Haematology, + 13 more

My experience at the hospital was excellent from start to finish. The room was extremely comfortable and well appointed, which certainly helped with rest and recovery, but what truly made the experience exceptional was the nursing team. The nurses were absolutely superb in every way — kind, attentive, professional, and endlessly patient. Nothing was ever too much trouble, no matter the time of day or how small the request. I was made to feel safe, cared for, and genuinely supported throughout my stay. I am incredibly grateful for the outstanding care I received and would not hesitate to recommend this hospital to others.

Spencer Private Hospital Canterbury

Pain Management, Cardiology, + 6 more

The receptionist and the nurse were lovely. However, the consultant made me feel like I wasn’t heard at all, I didn’t really get to talk about anything I wanted to talk about because every time I tried to I was cut off and told I would have to speak to someone else about that but I was confused as I was speaking about the issue I was there for. I also felt like I was penalised for my gp making a mistake and did feel very uncomfortable by the end of the consultation. Which made me quite sad as this is an issue I’ve been dealing with for a couple of years and I feel like I’m still getting no where with it.

London Gynaecology - Richmond

Obstetrics & Gynaecology

I usually feel quite embarrassed and anxious about gynecology appointments, but my experience with Dr. Priyanka Patel and the staff was truly amazing. From the moment I arrived, everyone made me feel at ease and treated me with so much kindness and respect. Dr. Patel was incredibly gentle, patient, and understanding. She took the time to walk me through the entire procedure step by step, which really helped calm my nerves and made me feel comfortable and in control. I’m so grateful for such a compassionate and professional experience. I couldn’t recommend her more highly.

Cathedral Eye Clinic

Ophthalmology, Optometry

As per usual every part of my visit is very professional and all the communication is prompt and informative, it is good to receive a copy of the progress. My last visit was on Saturday 6th December and it was a review of the laser treatment on my left eye - I was delighted when the review confirmed that the pressure on my eye had fallen to normal - this was a 50% reduction. I only had to put one eye drop at night. This was very professional and I have a six monthly review in my diary for 2026. I would have no problems at all in recommending Cathedral Eye Clinic.

Ms Aamina Saeed

Paediatrician, Physiotherapist

I had an urgent issue with my back and Ms. Aamina Saeed was able to book me in right away. She was incredibly professional and attentive from the moment I arrived. Her massage, cupping, and use of the power gun were all excellent, and she immediately understood where my trigger points were without me having to explain much. I felt truly cared for and in very capable hands. She is efficient, skilled, and highly knowledgeable. I’m very grateful for her help and would highly recommend her to anyone in need of physiotherapy.

Dr. Tarun Nagpal

Dentist

Dr Nagpal truly goes above and beyond. He did a thorough check of my medical history and sourced the tablets I needed for my extraction due to my risk of bleeding from a genetic condition. My GP did not help me regarding getting these but Dr Nagpal ordered them in just for me. As a teacher it is difficult getting time off and it was a pleasure having everything tailored to me and made as convenient as possible. I appreciate how precious Dr Nagpal’s time is as a specialist but he was still so accommodating.

New Victoria Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Pain Management, + 26 more

The New Vic --- now known as the 'BUPA New Victoria' --- is a smallish but excellent private hospital situated just off the A3 between Wimbledon and Kingston. It has recently been enlarged and its large Reception is now most welcoming. So far as I know, the rooms are all of the ground floor and overlook well-maintained gardens. Surgical procedures that my family and I have had at the New Vic over the last thirty years have all been trouble-free and successful.

Mr Debendra Sahu

Ophthalmologist

I saw Mr Sahu on Thursday 4th December 2025 I was terrified frightened what was going to become of my eye's. What a man, a gentleman a true professional who took his time to explain in detail what was wrong with my eyes and what could be done to help me. It's going to take time to go through procedures and operations, but at the end of the day if my eyes have been saved it will be entirely down to Mr Debendra Sahu, thankyou Sir. Kind Regards Graham T.

Mr Kartik Logishetty

Orthopaedic Surgeon

My Logishetty has been amazing throughout the whole process. I am only 25 and was extremely nervous if having the hip replacement surgery and he put me at ease explaining the options and why the replacement was our best option. Everyone involved with my care was excellent and made the whole experience stress free. The only issue I have had with this process is the length of the waiting list for the surgery

Dr Martin Morley

Dentist

Martin made a very thorough assessment of my condition and opted for modifying my existing implant bridge to allow much more efficient cleaning. This was followed up by a year-long regime aimed at bacterial control which has halted bone wasting and, apparently, encouraged a small amount of regrowth. Martin is always very courteous and considerate and fully discusses treatment options.

Venturi Cardiology

Cardiology

Service excellent from start to finish. Staff were very welcoming. Dr Hasleton, listened to my concerns and explained all aspects of consultation. Follow up appointment, Dr Hasleton took time to explain outcomes and actions and was able to reassure me and answer my questions in an easy understandable way. Wouldn’t hesitate to recommend Venturi Cardiology. Thank you.