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Hormone Health

General Practice (GP), Obstetrics & Gynaecology

When booking the consultation with Nick Panay, the earliest available date was 2 months in advance. I was required to pay the full £395 under pressure at time, being told that the consultation would be lost unless I paid by 5pm. My understanding that this appointment would be for specialist, in-depth input tailored to a complex clinical history. Given that context, I was disappointed that the consultation felt limited to a reiteration of guideline-based recommendations, with little opportunity to explore causation, individual nuance, or the specific questions I had prepared. At several points during the consultation, I felt that my questions were closed down rather than explored, and the overall tone felt more directive than supportive. Given my long and complex medical history, I had hoped for a more compassionate and collaborative approach. Instead, I left the consultation feeling unheard and dismissed, which was distressing. I had hoped for greater depth and collaborative discussion, particularly in light of the significant upfront cost. I was given no additional value beyond what I already knew and was told in any case, that I required a further consultation to finalise a treatment plan. I have been in contact with the practice and explained that the consultation did not meet the reasonable expectations set by the cost, structure, or positioning of this service. I appreciate that since, I have received a considered response from the Practice Manager and the consultation and fee are being reviewed.

Dr James Gratwicke

Neurologist

I had been experiencing symptoms for more than six months and decided to go private when my NHS referral was postponed a second time. I was nervous beforehand, but Dr Gratwicke was very reassuring. He gave me time to explain my symptoms and listened carefully. He took into account my family medical history and carried out an examination with a chaperone present. I did not feel rushed or that my symptoms were being dismissed. He recommended two scans and clearly explained the purpose of each. His report of my initial consultation came through in less than a week and was detailed and accurate. Once the scans were done, I was able to see Dr Gratwicke soon after to get my results. Again, he explained everything clearly and gave me a good understanding of what was causing my symptoms. The MRI had flagged something else as well, which required me to contact Dr Gratwicke through his admin team after the appointment. He responded to the additional information I sent through the very next day, again putting my mind at rest. Dr Gratwicke is calm, reassuring and extremely efficient in terms of organising referrals and reporting results. I am very grateful to him for his time and expertise.

Nuffield Health Tunbridge Wells Hospital

I was diagnosed with a large fibroid, and after many hours of research and careful consideration of different clinics and specialists, I chose to book a consultation with Miss Elena. It was one of the best decisions I could have made. From the very first appointment, Miss Elena’s professionalism, kindness, and calm confidence immediately put me at ease. She took the time to walk me through every treatment option with clarity and patience, making sure I understood each step. Her guidance was thoughtful and reassuring, and she provided all the information I needed to make a truly informed decision about my health. I left the consultation feeling not only well‑informed, but genuinely cared for. Following the consultation, we scheduled the surgery, and the entire process was planned with remarkable attention to detail. I was guided through every step, always knowing what to expect. Throughout the journey, I felt supported, safe, and truly cared for by Miss Elena and her wonderful team. I am extremely happy and deeply grateful for the outstanding care, professionalism, and compassion I received from Miss Elena and her team.

Mr Taleb Jeddy

General Surgeon

I had been suffering with severe swelling in my leg caused by varicose veins for over two years. Having explored various options, I landed on Spire and found Dr Jeddy. As soon as I met him for my initial consultation I felt relaxed and felt as though Dr Jeddy understood me, my lifestyle and the need for results. The procedure on the day was flawless and I was home by 5pm that day. All the follow ups with the nursing team to change bandages and with Dr Jeddy at the 3 week mark were flawless as well. 3 weeks and all the small incisions are healed, I have no swelling and I am back training for my Ironman in 2026. Couldn’t recommend Dr Jeddy, his team and Spire hospital any more

RTN Mental Health - Right To Choose

Diagnostics & Testing, Psychiatry, + 1 more

The waiting has been difficult as communication has been poor. I have struggled to get a response from the office both via email and phone. I had a combined assessment and received my ADHD outcome 3 weeks ago. I am still waiting for my autism assessment outcome despite being told the clinical decision has been made. The staff I saw as part of my assessment were fantastic and the support team have been helpful (when I’ve been able to contact them). It’s just a shame that the poor communication has spoilt the overall experience. It would have been good to under the process flow at each stage.

Dr. Adam Daneshmend

General (Internal) Medicine

Doctor Adam is extremely friendly professional and goes the extra mile . I wish that NHS would take him as a role model once hiring consultants . Last year I had an appt with another Consultant Dr C and it felt like a telling off appointment rather than medical consultation, I felt that I am speaking to my dad ( May be he didnt like me ). However Dr Adam is the best honestly , he even seen me earlier than my time , and he was smiling joking which put patients at ease , keep up the great work you are doing and please let other staff take a leaf of your book 😀 👍

Mrs Claire Langton Hewer

ENT Surgeon

I am transformed! I came to see Mrs Langton Hewer because I had suddenly gone completely deaf in one ear. She listened to me when I explained my anxieties and then examined my ears. She diagnosed otis externa which was causing pain and there was water behind the wax causing deafness. She then very carefully removed wax and debris from my ear and my hearing was immediately restored. I am so grateful that this was diagnosed so expertly and then sorted out immediately. I would strongly recommend her for ear problems and for removal of ear wax. Thank you.

VIP Hearing Solutions Eastcote

Audiology

I have been with VIP Hearing in Eastcote since it started. Sarah, I have known for years from previous hearing consultants in the area. Her help and support is beyond excellent. I have been "under" Nick since the beginning and his patience, his advice, his help, his easy explanation of things and especially instilling confidence is superb. I would thoroughly, without hesitation, recommend VIP Hearing in Eastcote and also their branch in Pinner which I have used as well. Their friendliness in both branches and help immediately puts you at ease.

Dr. Dermott Austin

General Practitioner

Dr Austin was very professional as well as being friendly and open and easy to engage with. He took a thorough history and did a full examination before discussing his diagnosis and proposed treatment plan with me. I was confident of his medical expertise and really appreciated his manner. It was only a 15 minute consultation but at no stage did I feel rushed or that more time was needed. Overall I was very satisfied with the experience and would thoroughly recommend.

Mr Henry Ferguson

General Surgeon

Mr Ferguson got me in on same day for a colonoscopy (I think it is called) He kept going until he had done everthing required. He explained everything to me and made me feel fully at ease. He came to see me after and explained everything. With Mr Ferguson I was in and out the same day. When I had it done at the NHS I was in hospital a week. His Secretary Charlotte is also excellant. The make a good team!!

Dr. Mohannad Alif

Dentist

I have been to see Mo a few times after recommendations from a family member. I find Mo and his support assistance reassuring and understanding as I have struggled visiting the dentist and only recently returned to visiting a dentist after many years. I now feel more confident when visiting the practice. I am happy with the results of my treatment seeing improvement in a short time period.

Deia Health

General Practice (GP)

Dr Lafina is an out standing amazing person. Very caring and passionate about her job. I would highly recommend Dr Lafina for anything you might have. Her prices are very affordable and the clinic at Harley Street has a very calming atmosphere and friendly staff. I have been going through difficult times in my life and Dr Lafina has been very supportive and always there for me.

Mr Neil Bhardwaj

General Surgeon

I had a large incisional hernia operation that ran a full length of my abdomen, Dr Bhardwaj was excellent, very professional very approachable, and kept me fully informed of what was required and how he was going to operate. I’m now 5 weeks post op and have healed up beautifully with a very neat scar, his needle work is worthy of Savile Row! I can’t recommend him enough.

Pulse Private GP Care

General Practice (GP)

A great experience for my ear wax removal, Dr Allamsetty & team explained throughout so I knew what was happening and what to expect. It can be strange when someone is rummaging about in your ears but when they are blocked getting them microsuctioned is one of the best things you can do, Professional throughout - would highly recommend.

Allergy Centre of Excellence

Allergy Medicine, Diagnostics & Testing, + 2 more

Wonderful experience at ACE, where my son has been attending OIT appointments. The centre is welcoming and full of books and toys to keep us entertained through the appointment. The staff are knowledgeable and kind, we feel very lucky to benefit from their experience. Most importantly, the treatment seems to be working!

Spire Wellesley Hospital

Cosmetic (Aesthetic) Medicine, Dentistry, + 17 more

Prompt, on time. Comfortable waiting area, convenient parking. Filling out the details on paper seemed a bit inefficient, couldn’t this be done online before the appointment and have paper as a back up? The on site pharmacy did not stock the prescribed medication, which was a little disappointing.