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The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

I booked a consultation for my daughter, Olivia P,with Mr Robert Sutcliffe on Monday 24th November 2025 at 2.00pm. With Olivia’s full consent, I handled all communication on her behalf due to her work commitments. Before the appointment, Mr Sutcliffe’s secretary contacted me to ask whether the consultation could be moved to the following week. I explained that we were due to travel abroad for three weeks to celebrate my husband’s milestone birthday. She advised she would discuss this with Mr Sutcliffe. She later called back to confirm that, in light of our circumstances, Mr Sutcliffe was happy to keep the original appointment — which he honoured. I accompanied Olivia to her consultation. Mr Sutcliffe was exceptionally thorough. He examined her carefully, explained his diagnosis with clarity and compassion, and put both of us completely at ease as he outlined the next steps. He requested a further liver function blood test, which Olivia had done at Nuffield Health Wolverhampton. I asked Nuffield Health to send the results to both Mr Sutcliffe and Olivia’s GP, which was done. Mr Sutcliffe’s secretary informed me as soon as the results were received and assured me they would be reviewed promptly. True to her word, Mr Sutcliffe reviewed the results quickly. His secretary then advised that he had no concerns and that our planned follow-up in the New Year could go ahead as arranged. I would also like to note that, as we were leaving Harborne Hospital, we happened to see Mr Sutcliffe leaving at the same time. It was clear he had come in specifically to see Olivia that day, knowing we were travelling abroad — something he was under no obligation to do. As a family, we found this gesture incredibly thoughtful and deeply appreciated it. Throughout the entire process, Mr Sutcliffe could not have been more helpful, supportive or empathetic. I am truly grateful that we can now go away on our family celebration holiday with complete peace of mind, knowing my daughter is under the care of such a capable, caring and dedicated professional. Exemplary care — thank you. Mr Sutcliffe is thoroughly deserving of recognition Karen S P Mother of Mr Sutcliffe’s patient, O P

Fitzrovia Suite

Obstetrics & Gynaecology

We opted for private care at UCLH because we wanted the birth experience to be as positive as possible. As a medically uncomplicated patient I felt that I may not receive much attention or time on an overstretched NHS ward. I also had some anxieties around birth (as a healthcare professional myself) and felt reassured to be receiving consultant-led care, from a clinician with whom I was able to build a trusting relationship. Shalini provided exceptional care from 32 weeks pregnancy and after delivery. She got to know me and my partner, and understood our priorities and concerns. I had previously found it hard to make decisions around birth. Shalini provided us with evidence, data and her experience - this empowered us to make our decisions. She spent a lot of time with us and brought great care, empathy and kindness to her practice, as well as her excellent clinical skills. When we had questions, fears or anxieties Shalini was able to reassure us, both with her kindness and her experience and expertise. The care she provides is holistic and individualised - she advocated for me in many ways and empowered me to advocate for myself too. We had an elective caesarean at 39 weeks. The surgery was pain free and crucially for me, I felt confident and safe - something that was not natural for me in approaching birth. Shalini was close at hand to care for us before and afterwards. I made an excellent recovery and have healed extremely well. I recommend Dr Shalni in the strongest terms to mothers and families looking for private care at UCLH. Shalini is passionate about obstetrics, her patients and practising medicine. It is a great privilege to be cared for by a clinician at the top of her field, who clearly cares deeply about her patients.

Mr Himanshu Shekhar

Neurosurgeon

Mr Shekhar arranged to see me at short notice when I was terribly suffering from lower back pain/ right leg pain. Initial consultation was efficient whilst still taking the time to understand the background of what happened. He also took the time to explain what his initial thoughts were but arranged an MRI scan to confirm his thoughts. MRI scan results were shared with me very comprehensively and Mr Shekhar gave me a list of options with realistic outcome possibilities for each including success rate, details of how the procedure would take place etc… I opted for a nerve block injection which Mr Shekhar performed himself in theatre. I’m never sick and don’t get injured so all this was a first to me but his explanations throughout (including during the procedure) made me feel at ease. Whilst the pain is not fully gone (which I knew was a risk), it has improved in the weeks following the injection and I am now hoping time will do the rest.

Dr Sala Abdalla

General Surgeon

I was not sure what to expect as everything has been on a slow go. This Dr however, was calm, apologetic, kind and patient. She saw me. I was not just another hospital number. Dr Sala, made me feel comfortable, she listened to me, she gave me good interpretation and explanation, she spoke in detail about steps she will be taking to ensure that every avenue is explored to ensure nothing is missed. I felt so grateful that someone was finally listening. She examined me, I went for a blood test, (Thyroid included). I was given antibiotics to start just incase I have still got bacteria in my gut or causing inflammation. Overall I was well pleased with the service, and have gained my faith back in the NHS.

Nuffield Heath Cardiff Vale

Breast Surgery, Cardiology, + 20 more

We recently visited Nuffield Vale of Glamorgan for my son’s squint surgery under the care of Dr Jewsbury. The whole experience was excellent from start to finish. Communication was clear, reassuring, and consistent, and every member of the team went out of their way to make sure my son felt safe and supported. Dr Jewsbury’s care, both on the day and in the weeks that followed, was exceptional. The results have surpassed our expectations and have been genuinely life-changing for my son. We are so grateful for the professionalism, kindness, and attention we received throughout. Highly recommended.

Ms Miriam Kate Green

Physiotherapist

Miriam is an absolute legend. I went to GP to check on my pelvic floor health after birth, unfortunately, they would not give you a full assessment about potential prolapse problems, they advised me to do pelvic floor exercises religiously right after few weeks of birth- which was the worse advice as it has caused tension around my pelvic floor area. then I went to Miriam, she provided me with 360 check up and told me the reason behind my issues and has given me clear advice on what to do next until our next appointment. If you are also experiencing the same, absolutely pay her a visit.

Nuffield Health Warwickshire Hospital

Cardiology, Chemical Pathology, + 9 more

From the very first consultation, Mr. Rahim Kaba put me at ease with his calm, professional manner and clear explanations. He took the time to answer all my questions, ensuring I fully understood the aqua ablation procedure and what to expect. On the day of the operation, his team was attentive and reassuring, and I felt confident I was in the best hands. The procedure itself was smooth, and the recovery has been far easier than I anticipated. I noticed improvements quickly, and the results have genuinely made a positive difference to my daily life.

Cathedral Eye Clinic

Ophthalmology, Optometry

I had a follow up appointment for more YAG Laser treatment. Upon entering Cathedral Eye Clinic you are greeted by very friendly and helpful staff at reception. Thereafter I had very detailed tests carried out by a female Optometrist who is very knowledgeable, helpful and friendly. Finally I had further tests and this was followed by the laser treatment by Mr Best who exudes absolute professional brilliance and is very reassuring explaining everything in detail. A truly excellent experience and I can recommend their fantastic care to anyone.

Mr Ragheed Al-Mufti

General Surgeon

I had such a positive experience with Mr Ragheed Al-Mufti at The London Clinic, along with the rest of his team. He was incredibly friendly and put me at ease from the moment I arrived. Everything was explained clearly and in a way that made me feel fully informed and comfortable. I was seen very quickly and booked in for my procedure without any delays, which really helped relieve my anxiety. Overall, a genuinely caring and professional surgeon and I’m very grateful for the excellent care I received.

Clayton Ward at Queen Charlotte's & Chelsea Hospital

Obstetrics & Gynaecology

I would very highly recommend the Clayton ward. We have had two babies there and were really well looked after by kind, happy staff (doctors, midwives, assistants, catering and reception) who taught us a huge amount about how to care for a newborn. Having access to 121 support from midwives anytime day or night is just invaluable. The food was very good (for hospital food) and we genuinely looked forward to it each day - it really helped us recover as sleep deprived parents.

Mr Rishi Shukla

ENT Surgeon

I attended a consultation with Dr Shukla who examined my throat an airways with a camera in relation to some persistent reflux issues. He was very friendly, informative and thorough, as well as accommodating, arranging for my follow up appointment to be had virtually since I lived further away. He immediately alleviated my concerns and prescribed me some medication and am pleased to report the symptoms have now gone. Would recommend him to anyone needing an ENT specialist.

The London Clinic

Physiotherapy, Dermatology, + 13 more

The London Clinic offers such a comfortable and clean environment, clinical in all the right ways, but still homely and warm. It feels far less “hospital-like” than most medical settings, which really helped me relax. The staff were all friendly, welcoming, and genuinely approachable from the moment I walked in. And the unlimited coffee on tap was a lovely touch! Overall, a calm, high quality clinic experience that made a big difference to my visit.

Spire Parkway Hospital

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 16 more

The professionalism extended seamlessly to Spire Parkway Hospital, the entire team. Every member, nurses, clinical staff, and support personnel, was consistently kind, efficient, and supportive. On the day of my surgery, they created an environment where I felt safe, informed, and respected. Their coordination was flawless, and it was clear that they operate with mutual trust and a shared commitment to patient wellbeing. Thank you Sunita W.

Mr Manoj Kumar

General Surgeon

Mr Kumar has been brilliant at each stage of the process - pre op, on the day of the procedure and post op. He has explained things clearly and was happy to answer any and all questions I had. He really put me at ease about the procedure and it removed a lot of the stress as I felt I was in very safe hands. Getting the procedure done has significantly improved my life and I cannot thank him and his team enough for their help and support.

Ms Charlotte Pilgrim

Physiotherapist

Thank you so much to Charlotte for helping me become an even better runner than before my injury. Not only am I now back to running regularly, but I also even beat my goal for a recent 10k race. Charlotte took really good care with making sure the programme she gave me suited my lifestyle, and I also genuinely looked forward to our appointments. I'd like to say I'll be back soon, but I hope I won't be!

Professor Siôn Glyn-Jones

Orthopaedic Surgeon

Professor Glyn - Jones was outstanding - patient , a good listener , sympathetic , extremely professional and his diagnosis was swift and accurate. His advice and the action required to deal with my issue was most helpful and enabled me to continue to its resolution without delay. I was extremely grateful to have found such a superb practitioner and would highly recommend him.