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Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

The receptionist knew I had travelled from North Wales to see the best spinal surgeon in London and was looking to get my scans same day upstairs but had nothing for that day very kindly said couldn't see anything at Portland place. As we walked out the the ground floor we thought to ask about the other clinics. So we asked the receptionist sat to the far right as you walk in. Instead of checking to see what was available she had this scowl on her face and basically said "computer says no" - she didn't check availability for CT, X-RAY & MRI we had informed her we forgot to ask and she responded "well im sure my colleague looked at all options anyway". Could you check anyway Mr Russo assured us it was possible? "Too busy". We didn't want to make a scene, but felt it very insulting and disrespectful that she didn't actually check anything as we felt she was being prejudicial or in a poor mood. later I got a call from a helpful member of staff who actually informed me that they could fir me in for all 3 appointments same day. So as it turns out we were right. Just goes to show how miserable a member of staff is if they are willing to make someone with a spinal disease who can barely walk suffer or pay another £700 visit to London + 150 for the consult via private insursnce. Very upset about this person and the receptionist to Vitorio Russo is very unhelpful I had to be very rude to get him to do his job TWICE and in all honesty he has yet to do his job. It's like the place is filled with lazy unhelpful people with zero empathy/sympathy. If they walked a day in my shoes... I need not finish the sentence. Sort the staff out. This is unacceptable especially given this is a private clinic. The NHS are kinder... And That's saying something given the dragon receptionists I've met.

Mr Anthony Sakellariou

Orthopaedic Surgeon

I was very pleased to be able to return to the care of Mr Anthony Sakellariou having seen him for treatment for another issue close to 20 years prior. The wait time for an initital consultation was very short and since that first meeting, I have attended regular appointments and received treatment that has helped relieve the pain and restricted movement in both feet considerably. The pain relief in particular has made a huge difference to my quality of life, overall health anxiety and my ability to enjoy activities such as walking, driving, etc. I have also been referred for physio and given advice on day to day adjustments I can make to help manage symptoms long term. Throughout, I have found Mr Sakellariou to be extremely empathetic, friendly and understanding. He has identified and executed a plan of treatment that has really made a huge difference and I am grateful for all he has done. In addition to the medical treatment, I would like to pass my thanks to Rebecca Overy who has been exceedingly helpful with insurance queries, as well as keeping me informed and helping to schedule appointments. She is professional, politely and friendly and goes the extra mile to be helpful.

Professor Bijayendra Singh

Orthopaedic Surgeon

I was referred to Professor Singh for Platelet Rich Plasma (PRP) injections at KIMS Hospital in Maidstone to treat severe golfer’s elbow (in both elbows).  I had 2 treatments, around 6 weeks apart.  Whilst the post-procedural discomfort due to swelling made me worry that it hadn’t worked, Professor Singh is a really nice person to deal with and explained that the body takes several weeks to a few months for the treatment to really start taking effect, and that it will continue to work and alleviate the issue over many months; hopefully resolving it completely.  I have just had my 3-month check up following 2 treatments and can say the improvement is impressive. My pain has reduced considerably and I’m assured that it should continue to improve even more over the coming months.  I’m really grateful to Professor Singh and KIMS and wouldn’t hesitate to return for further treatments in future if needed.

ARMD Clinic

Ophthalmology

I have recently had a course of Low Level Light Therapy for my Macular Dry Eye condition with Mr Yodaiken at his Dry Eye Clinic in Salford. Booking process is excellent via his very efficient and friendly PA and appointments take place precisely on time. Mr Yodaiken explained everything in great detail prior to my treatment starting that involved an OCT Scan followed with twice weekly sessions for 4 weeks that are completely non invasive. A follow up consultation took place recently, 8 weeks after the final session along with a further OCT Scan for before and after comparison and results. The treatment has been extremely successful and the damaged macular has shown significant improvement in both of my eyes. I am pleased to very highly recommend Mr Yodaiken and upon his sound advice will continue to return for more LLLT in 9 months. Eyes are precious and the cost is well worth it.

Mr Kenneth Emmanuel

Obstetrician & Gynaecologist

I felt emotional after seeing Mr Emmanuel. After a long time of not feeling heard in relation to my endometriosis and persistent visits to the hospital, trips to A&E in severe pain and being put on morphine - then leaving with no answers or idea of a forward plan to find out what was going on, as well as many discussions with my GP over the last couple of years in relation to the same. He was incredibly attentive, listened to my symptoms and explained what he thought might be happening in simple terms that were easy for me to understand. I left feeling so validated and hopeful that I am now on track to knowing what my diagnosis is and may be able to get the treatment that is needed.

Dr Luke Tyson

Gastroenterologist

During my time under Dr. Tyson’s care, I experienced a level of professionalism and compassion that far exceeded my expectations. His ability to convey complex medical information in a clear, concise, and easily digestible way was incredibly reassuring. Every explanation was thorough yet accessible, reflecting not only his vast expertise but also his genuine commitment to patient understanding. What stood out most was how cared for and respected I felt throughout the entire experience. He was professional and approachable—never rushed and consistently kind. I’m deeply grateful for the quality of care I received and would wholeheartedly recommend Dr. Tyson.

Mr Ketan Gajjar

Obstetrician & Gynaecologist

I have had an excellent experience with Mr Gajjar. From my first consultation I felt listened to and Mr Gajjar really took the time to understand my concerns. Mr Gajjar is very knowledgable and took the time to explain everything in detail about the procedure recommended. I knew I would be in safe hands during the surgery which went very smoothly and I had amazing aftercare and communication from Dr Gajjar and his team. I can’t thank him enough for providing me with answers I have tried for many years to find out. I would highly recommend to anyone looking for a very professional, caring, skilled and knowledgeable gynaecology consultant.

Dr. Claudia Murton

Psychiatrist

Dr Murton was everything we were hoping for. My adult son has pronounced social anxiety, and actively avoids going out, anywhere. They would normally leave situations within minutes, or not engage at all. However, Dr Murton's wonderful manner facilitated a productive meeting, where my son felt safe to discuss some very complex and difficult issues. Dr Murton's significant experience meant that she was able to pin-point a series of inter-related, complex factors and formulate a plan of action, which has led to my son changing the damaging behavior for which we sought help

Spire Gatwick Park Hospital

Vascular Surgery, Breast Surgery, + 20 more

We have seen Dr. Jawad for both of our boys over the last few years, and I have never met a doctor as kind and professional with children. My eldest son has always been very scared of doctors, but Dr. Jawad made him feel completely comfortable — it was the first time I had ever seen my son so at ease during an appointment. Dr. Jawad always takes his time, carries out a thorough check-up, and treats the children with such care and respect. Honestly, he is the best doctor we have ever seen, and we are so grateful for the way he looks after our boys.

Mr Mohammad Waseem

Orthopaedic Surgeon

After suffering with horrendous shoulder pain for many years, I was delighted when I met Mr Waseem. From my first appointment with him, I had full confidence that he would make me feel better. My shoulder surgery went really well and my recovery with the Physio‘s help has been really good, it is ongoing with exercises but I’ve been discharged today which is fantastic news. Mr. Waseem has always been very pleasant and informative, from the first time I met him I felt confident and safe in his capable hands.

Mr Craig Zhao

Orthopaedic Surgeon

10 out of 10 what an amazing wounderful surgeon and person, I couldn’t ask for a better person who’s skills are above and beyond and with amazing empathy for human beings. I will never forget his kindness and what he has done for me I had a right open fracture of my right tibia bone and he commenced with surgery fitting a right tibia titanium nail in my leg. I am now post 3 weeks surgery and back on my feet commencing my normal life now. I can now walk without crutches and owe everything to Craig Zhao

Niva Medical Clinic

Diagnostics & Testing, Ear Care, + 12 more

I recently visited Niva Medical Clinic in Stanmore for the first time and made an appointment to Dr Varsani regarding some problems I have been having regulating my high blood pressure. He listened to the issues and was very helpful in suggesting future management, including lifestyle changes, which I very much appreciated. Also I really was impressed with the very kind receptionist I met initially and shall continue to attend the clinic when necessary. Mrs A.R. Edgware

Spencer Private Hospital Ashford

General Surgery, Audiology, + 11 more

Once inside the building I was greeted promptly by the receptionist who was approachable and friendly. Wait time was a little longer than expected but staff did advise of this. Otherwise a very positive consultation experience. Being new to the hospital site, it wasn’t easy to locate SPH as signage tailed away aster the first o two. Car parking was poor - no spaces available on arrival and no indication given of alternatives.

Nuffield Health Wessex Hospital

Audiology, Breast Surgery, + 18 more

From my consultant Mr Shetty, to the surgical team, nursing staff, catering team (excellent food!) and physio follow-up, my care was outstanding. All of the staff were friendly, reassuring, supporting and professional. Pre operative care, the procedure itself and follow-up physio and consultant checks all ran like clockwork. I felt very much an individual and very much cared for. Thank you Nuffield Wessex!

Tayside Complete Health

Cardiology, Clinical Psychology, + 18 more

It took weeks to arrange an appointment then they cancelled and rescheduled. My scan was arranged very quickly thereafter, however despite being told the results would be 1-2 weeks, I am still chasing up trying get results and treatment. In total it’s been a couple of months since starting and my private health care is about expire before I’m able to be seen or treated.

FACEmed Cosmetic Medical & Dental Centre

Cosmetic (Aesthetic) Medicine, Dental Care, + 4 more

Fantastic, Dr Gearge and his team really helped me out with an emergency and has saved me a lot of pain. I’ve always shied away from going to the dentist but now I have found facemed I so happy and look forward to getting my dream teeth. Hayley the hygienist is lovely and really takes time to keep you at ease and get the best result for your gums. All the best Dean