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ADHD @ Well Life Clinic

General Practice (GP)

From the moment I walked in, I was genuinely blown away by the presentation of the office. The space was immaculate, modern, and thoughtfully designed to create a calming and welcoming atmosphere, which immediately put me at ease. The staff were exceptionally professional, greeting me with warm smiles and efficient, courteous service, setting a tone of respect and competence from the very beginning. What truly stood out was the profound care and concern shown for my well-being. The doctor took the time to listen intently to my concerns, asked detailed questions to fully understand my condition, and explained everything with clarity and compassion, making me feel genuinely heard and valued. This attention to detail was evident throughout the entire visit; every aspect, from the thorough examination to the clear explanation of the diagnosis and treatment plan, was handled with meticulous care and precision. This experience exemplifies why this practice is an exceptional asset to the NHS, demonstrating how high-quality, patient-centered care can be delivered with excellence and integrity.

Mr Christopher Mark Andrews

Orthopaedic Surgeon

I found it easy to book an appointment to see Mr. Andrews and the consultation was thorough and my condition was explained to me in terms that I easily understood. Mr. Andrews arranged for me to have an MRI scan and the appointment came through within days. The MRI scan procedure was simple and again everything was explained to me. I am having a telephone conversation with Mr. Andrews this week to find out the results of my scan and discuss the way forward. Mr. Andrews replaced a hip joint for me thirteen years ago which was life changing for me , as I am a farmer. This enabled me to go about my farming activities free from pain and regaining my mobility. I can't speak highly enough of Mr. Andrews.

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

Very happy with the set up all round. Consultant amazingly helpful in comparison. He was extremely knowledgeable and very concerned . I liked the fact that he actually listened when I explained my problem. ( Its tedious even for me to hear so I can understand the need to switch off at times)...!...but obviously extremely painful ! The actual appointment with the consultant was about 30 minutes. He examined me and advised medication for immediately and perhaps in the future. Excellent man ,so nice . I felt at ease to speak about my pain . The receptionist was so kind and the nurses are angels. I would recommend highly. Thank you Spencer Wing. Mrs B J.P.

Pure Sports Medicine - Raynes Park

Nutrition, Osteopathy, + 4 more

Jessica was my consultant for my hip arthroscopy surgery, and I couldn’t have asked for better care. My recovery came with several complications and turned into a long, complex journey, but Jessica supported me every step of the way and got me back on track after seven months of intense physio. She was truly amazing. I deeply appreciated her positive, human approach and the time she took to build a genuine relationship with me as a patient. I would highly recommend her to anyone. Thank you, Jessica!

HCA Healthcare UK The Wellington Hospital Outpatients

General Practice (GP)

Unfortunately, the registration form I had completed online for the consultation seemed to have gone missing. The form that was presented had an address from over 30 years ago!! Not a good start, but thereafter things went smoothly. However, when an invoice recently arrived for a previous stress test and blood test, no account had been taken of the fact that I paid for the stress test on the day I took the test. Overall, there have been some administrative failings.

Dr Justin Gould

Cardiologist

I recently saw Dr. Gould for a series of cardiology tests, and I cannot speak highly enough of both him and his secretary, Dawn. They went above and beyond to make the entire experience easy for me. Dr. Gould was exceptionally thorough, professional, and compassionate. His depth of knowledge was clear, and he took generous time to walk me through my results with clarity and genuine care. I am very grateful for the outstanding support provided by Dr. Gould and Dawn.

The McIndoe Centre

Plastic Surgery, Cosmetic (Aesthetic) Medicine, + 3 more

Just a couple of things… Firstly, during the pre-assessment appointment with the specialist nurse, I was informed that a catheter would be inserted by the anaesthetist - which is incorrect! (think it’s the nurse, but it was important to me as I knew the anaesthetist personally) Secondly, please move the wall clock in the room! Following surgery when you’re lying awake during what feels like an endless night, it would be good to be able to know what time it is.

Kernow Psychiatry

Psychiatry

From start to finish it was a worthwhile experience, we were made to feel welcome and Jemma helped us to feel at ease by her warm gentle approach. Even though we were anxious about the assessment, we were able to trust that Jemma knew and understood how my daughter was suffering and her knowledge was evident by her questions and responses. My daughter broke down in tears at the end of the assessment because at last someone understood and validated her

Basing Hand and Shoulder Clinic

Orthopaedic Surgery

Mr Avis has been so thorough and responsive to the issues. He immediately did multi level investigation to separate my shoulder from my wrist issues and literally sorted out the injections into my shoulder on the day I was there. I was so impressed. He is also very pragmatic about the options and empowering to the patient giving all the information to make an informed choice. The hospital orator is beautiful - spotless and all the team are fabulous.

Dr Tajvur Saber

Rheumatologist

My recent visit to my rheumatology appointment was seen by Dr Tajvur Saber. Her attention to detail was a delight as she went through all my conditions (Ostioperosis, Ostioartheritis, Fibromalgia) as well as advising me on dietary requirements that would help strengthen my bones. Not only did she go into detail but she also took her time to explain everything until it was understood clearly. She truly went above and beyond her duty of care.

The London Independent Hospital (part of Circle Health Group)

Gastroenterology, Dermatology, + 8 more

Over the last 15 or so years, having had a number of treatments and surgeries in various medical specialities, I would not go anywhere other than the London Independent Hospital. They always have world class doctors in all specialities at the hospital, the staff are amazing, the nurses experienced and empathetic. I hope never to visit a hospital again, but if I do need treatment, the London Independent Hospital is at the top of my list.

Mr Tom Setchell

Obstetrician & Gynaecologist

Mr Tom Setchell has been my doctor for a number of years. He delivered all three of my children and is now supporting me through the perimenopause. I have never come across a more competent and compassionate doctor than him. You feel seen, heard and like no problem is ever too big or too small. I trust him wholeheartedly with my health, current and future.

Mr Syed S Naim

Orthopaedic Surgeon

Mr Naim conducted a thorough appointment in which he explained the various options that are available. It was decided that further X-ray was needed to eliminate a potential problem prior to my next stage of my treatment. I feel relaxed with my treatment and have absolute confidence in Mr Naim’s care process.

Dr. Dominique Auger

Cardiologist

Incredible compassion, listening, communication and kindness and complete expertise and professionalism. Supportive of my wife and me and witnessed her incredible skills with other patients alongside me. A pure credit to NHS and an inspirational consultant and team

Mr Tariq Ismail

General Surgeon

Very pleased with the experience of the appointment. Everything was very well explained and I felt as though I was allowed the time to ensure all my questions were fully explained and that any concerns were addressed in full. Thank you very much indeed.

Ms Rebecca Wilson

Breast Surgeon

I found Rebecca to be very caring, understanding, very clear in her explanation and information provided. Rebecca made me feel like an individual and genuinely listened to any questions and concerns I had and answered them clearly.