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Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

Choosing Cleveland Clinic London for my endometriosis surgery was one of the most transformative decisions of my life. I arrived exhausted, scared, and carrying years of pain — and I left feeling safe, understood, and finally free. My surgeon, Dr Mohamed Mabrouk, is truly extraordinary. He is one of those rare doctors who combine world-class surgical skill with genuine compassion. What he achieved in the operating room still amazes me. Although I was originally diagnosed with milder endometriosis, once the surgery began it turned out to be stage 4 — something that often can only be discovered during laparoscopy, because deep infiltrating lesions simply cannot be seen on scans. This can happen “out of the blue,” and it did in my case. Yet even with this unexpected complexity, Dr Mabrouk removed every single trace of disease with exceptional precision: • My ovarian reserve was fully preserved. • None of my organs were damaged. • Not even a single blood vessel was touched. This level of surgical accuracy is incredibly rare for stage 4 cases. Many women lose organs or face complications, but he protected every part of my body. His steadiness, confidence, and expertise are on a completely different level. But beyond his skill, what touched me most was his kindness. He explained everything patiently, made me feel safe, and even called me personally after the surgery — including on weekends — just to check on me. He is a doctor with a huge heart. My anesthesiologist, Jeremy R. Prout, was equally exceptional — calm, reassuring, and so professional that I felt safe even in the most vulnerable moment before going under. The nursing team was unbelievable. They checked on me day and night, looked after my pain management, took tests, reassured me constantly, and treated me with so much warmth. They didn’t just do their job — they cared. After discharge, the nurses continued to support me over the phone, checking on my recovery and symptoms. They even provided me with all the medication I needed to take home, which made everything easier and much less stressful. The hospital itself felt peaceful, clean, luxurious — beautiful private rooms, delicious food available at any time, and a calm atmosphere that truly helps recovery. Now, one month after my complex robotic surgery, I can say something I never thought I would again: my physical and mental health is finally restored. I have no pain. I feel light and calm. My body feels healthy for the first time in years. My mind feels peaceful. Cleveland Clinic London, Dr Mohamed Mabrouk didn’t just treat my illness, he gave me my life back. I recommend him and the team and clinic with my whole heart.

Dr Chris Sawh

Cardiologist

I am mainly reviewing my experience of an angiogram + PCI on October 5th 2025, at Norwich & Norfolk hospital (also consultations elsewhere). The whole team provides a supportive and positive environment before and after the operation. Dr Sawh came and outlined the plan for the procedure. He always shows a calm confidence, a sense of being ready and focused, and the drive to do his best work and achieve the best result for you. There is a special team atmosphere in the operating theatre, supportive, engaged, learning, caring for you, and themselves also enjoying each other's company and work too. Dr Sawh clearly has a great relationship with them. The nurses pre and post-procedure are a lovely group too, creating a safe, caring and smiley environment which helps lower stress. In consultations at Ella May Barnes or elsewhere, Dr Sawh is always happy to answer detailed questions, even if when he asks me 'any more questions?', despite preparation, I often say no and then remember the thing I forgot to ask the moment I leave the room. If it's not too personal, I think Dr Sawh's photograph on the Spire website and elsewhere, captures his seriousness and professionalism about the work and his extremely high standards (you are in the best and safest hands), but I've always thought it doesn't quite capture his caring nature, his deep enjoyment at having a positive impact on others or the smile when he greets you and says farewell. I'm extremely grateful for his excellent care and brilliant work.

Mr Niall Sullivan

Orthopaedic Surgeon

Was a very anxious patient, first time ever having an operation. Every thing explained very clearly to me by Mr Niall Sullivan; who made me feel at ease straight away. Had right hip full replacement. My opp went well no complications. In recover for about hour. Back up to my room which was outstanding absolutely spotlessly clean. I was up walking with a zimmer frame three hours later. No hip pain whatsoever. Just discomfort from the operation. On a scale of one to ten was a three .Next morning was up washed dressed walking with sticks up and down the corridor. Was discharged that afternoon. I did all laws asked to do. Exercise whilst lying down. Made sure l was up and walking every hour. Didn’t need any pain relief after four days. I had my dressing removed fourteen days post opp. Which had healed nicely. I continued with other exercises . Standing and sitting walking . As my physio leaflet advised. And moisturised my scar twice daily with an oil. I did not cross my legs bend more than 90 degrees. Or twist to my side. The hand grabbers a must and my shoe horn . Eight wks post opp now walking with out any aids. Am driving swimming walking around 10/ 16000 steps a day. I still listen to my body and act accordingly. My advice would be for this type of surgery comply totally with all the advice you given. Can’t thank Mr Sullivan and all his team for a knew lease of life.

Thornbury Radiosurgery - Gamma Knife Centre

Neurology, Neurosurgery, + 1 more

My experience has been outstanding. From the first phone call to leaving the thornbury hospital. Hannah the centre manager and Farqi treated me amazingly. I felt safe in the cleanest, calmest environment. The information I received was top notch and I have never experienced such kindness to me. Dr Ibrahim was very kind and I felt that someone was finally listening to me after many months. The staff at the Royal Hallamshire, particularly Nancy and Lisa also went the extra mile and again were very kind. We travelled from East Yorkshire and therefore accommodation was arranged for us by Elaine which was very much appreciated. I WISH THIS MESSAGE TO BE AVAILABLE TO THE HOSPITAL MANAGERS. Janine RN

Mr Neil Kukreja

General Surgeon

I’m incredibly grateful to my bowel surgeon for the outstanding care I received. From the very beginning, he was extremely informative, taking the time to explain everything clearly and making sure I understood each step of the process. His experience and expertise were evident throughout, and I felt completely confident in his hands. The surgery itself went exceptionally well, and the results have been truly life-changing. I cannot thank him enough for his skill, professionalism, and compassion. I highly recommend him to anyone looking for a surgeon who is not only highly knowledgeable but also genuinely committed to achieving the best outcomes for his patients.

Vermilion - The Smile Experts Kelso

Dental Care, Dentistry

I was referred by my own dentist as he felt specialist treatment was necessary, following an abscess. Treatment was required urgently as I was due to travel abroad and did not want a repeat of the abscess. Dr Naidoo was able to see me and start root canal treatment before I travelled, describing the treatment in detail so that I could make an informed decision. I was seen on return to this country and treatment was completed. The treatment was painless ad the quality of care was excellent. I would have no hesitation in recommending Dr Naidoo and Vermilion Kelso

Dr Bivas Biswas

Obstetrician & Gynaecologist

Dr. Bivas Biswas has made me feel safe, heard, and cared for from the moment we first met, all the way through to surgery. His experience and confidence reassure you that you’re in the best hands, and his warm, friendly manner makes you feel instantly comfortable and at ease. The surgery itself went exceptionally well, and my recovery has been smooth and successful thanks to his skill, attention to detail, and ongoing support. I am truly grateful for the outstanding care I received, and I can’t thank Dr. Biswas enough for looking after me.

The McIndoe Centre

Plastic Surgery, Cosmetic (Aesthetic) Medicine, + 3 more

I'm not sure what I was expecting, but welcomed the opportunity to talk to the doctor during the visit. The written report, following the verbal followup was not of much use to me as it was written in medical ' code'. Had I had the written table of results to hand before the verbal feedback phone call, it would have permitted me to ask what areas denoted as being H /L were about and how I might make changes if any were possible.

Mr Faisal Ahmed

Ophthalmologist

From the very first consultation Mr Ahmed explained clearly my diagnosis, what he recommended and the treatment involved. The Surgery itself (3 stents and a new lens) was conducted in a calm manor and at no point did I feel any pain or was alarmed. The follow up appointments were reassuring and all my questions were clearly answered. In addition the back up from Mr Ahmed's PA was exemplary making the process overall excellent

Cooden Medical Group

Cosmetic (Aesthetic) Medicine, Dermatology, + 4 more

I had my final appointment yesterday with Mr Telgencamp.. he was very pleased with my treatment results , as indeed I am. The whole experience has been very satisfactory from begining to end. Cannot praise the clinic enough. From all the staff to the immaculate offices. Special mention for Mr Telgencamp whom I would rcommend to everyone.. His expertise, and friendly atitude put you at ease and outcomes are terrific

Tayside Complete Health

Cardiology, Clinical Psychology, + 18 more

Was overnight stay at Ninewells Hospital in Dundee, all staff were very polite and courteous to myself and the other 5 people within the ward during my stay. The team were very attentive to each individuals needs, which made for a pleasant stay. Facilities were clean and if any ‘accidents’ occurred then these were addressed immediately to promote cleanliness in the ward

Excellent team . Everyone is so welcoming, warm and professional. Timing is perfect, all doctors, nurses and staff are wonderful. I especially would like to thank Alex Olayo, the exceptional and wonderful nurse: she was with me every step of the way to recovery. Always keen to help, warm, supportive and caring. She made it all so much easier for me.

Dr Tee Wei Siah

Dermatologist

I had a very positive experience during my recent consultation with the doctor. From the moment the appointment began, the doctor was attentive, patient, and genuinely interested in understanding my concerns. They took the time to explain everything clearly, answered all my questions, and made sure I felt comfortable with the next steps.

The Horder Centre

Orthopaedic Surgery, Physiotherapy

I was taken care of very well by all concerned. They were friendly, careing, explained everything that would happen and answered any questions that I might have. Following the operation , the same applied,and the utmost care was taken of me in my own room with frequent visits from various members of staff.

Mr Ahilan Kailaya-Vasan

Neurosurgeon

I have had a really good experience. Nothing was too much for any of the staff involved. Mr. Vasan is most helpful and has explained things to me along the way. With his expertise and the helpfulness of his Private medical secretary Rosée J have nothing but praise for the team.

Mr Jamie Griffiths

Orthopaedic Surgeon

I needed a knee replacement and Mr Griffiths was recommended to me by neighbour. II had my other knee replaced elsewhere several years ago but this has been such a better experience. I have been pain free since the day of my snuggery and I cannot thank him and his team enough!