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Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

it's the Grosvenor Cleveland First experience Anweek today Monday i went for a blood test and Ultrasound both appointments were on time. The next day i had an appointment by phone some sort of registration ( by the way this was the 10!th registration ) Our life doesn't revolve over your hospital so many registrations what for and you still got it wrong it's frustrating and monotonous.) I would try and find an easier way for patients . let's go back to the phone registration the gentlemen tells me i have to do a blood test and a swap, i told him i was there yesterday and i did a blood test he told me that i have to go back as they forgot to do another blood test and the swap. Forgot i found that very unprofessional so on Wednesday i went back when the nurse took me she took me to the room did the blood test and another nurse came for then swap i was told i need to go and do and ECG a test that i wasn't aware of i became stressed and furious i turned to the poor nurse and said to her i am not doing an ECG and to cancel it. i found the whole situation unprofessional. Thursday arriving to the hospital' early in the morning' once again registration and then a Porter came and took' us to the room. a few minutes later the nurse came and of course another registeatiôn Room nice but no cupboard to hang your coat. it rains a lot in England we wear coats .My surgeon came and explained the procedure and few minutes after he left went down for the operation all well to this point Eventually i was up and nurses came to check all was well Food Menu is very unhealthy no salad no fruit juices i would suggest you get a dietician it's shameful your Menu I was discharged by Professor Hakim at around 3:30' the nurse went to get the discharge letter and told me that i have an MRI at five i told her to cancel it no need for MRI after the operation When i came to leave nobody told me what i had to do was given some plasters and i asked if i could have a shower n was told not today tomorrow i went to the desk on my way out to query an extra bill i wanted to know what it was for and he couldn't tell me i said where is your account department and he said we don't have one on the premises this huge hospital doesn't have an account department in short when i know what its for i will not pay even'. on my chart why Good luck you have a very nice hospital but very stressing and there is a lot of' things you have to work don't think it will be my first choice

Mr Abdul Kasem

Breast Surgeon

Mr Kasem was recommended to be and I, from the moment I met him I knew I was in safe hands. I recently had a breast reduction and it has truly changed my life. It’s only been three weeks and I feel nearly back to myself but a happier and healthier version. From the very beginning, I felt listened to and understood by Mr. Kasem. He read my mind on what I wanted. Mr Kasem took time to really listen to how I was feeling and answered any questions. He clearly explained every stage of the procedure, showing me before and after images which were amazing! I felt totally supported and respected throughout the entire process. I knew I was in safe hands - the best!! On the day of surgery, I felt completely at ease thanks to Mr. Kasem’s calm and reassuring presence. He made sure I knew exactly what to expect and kept me informed every step of the way. The results are beyond my expectations and his aftercare has been professional, caring and he completely made me feel at ease. Every follow-up was thorough, and I always felt well looked after. If you’re considering breast augmentation and want a surgeon who truly listens, and achieves the best for your body and mind I couldn’t recommend Mr. Kasem enough, he is the best of. The best in his profession and so passionate about his patients and achievements. Actually ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ I give Mr Kasem 10 stars and more….. if I could!!

Mr Chukwuemeka Okaro

Obstetrician & Gynaecologist

My experience with Mr Okaro was excellent and very smooth from the start. He handled my case with extreme empathy and calmness to deliver some overwhelming news to me. He was very reassuring and gained my trust and confidence very quickly, in his professional nature. I was petrified about going through with the surgery, but he explained the procedure and all the steps involved. I eventually tried to do a 'runner' and not face it, but he was encouraging and reminded me of the benefits and newness I would feel afterwards. I had a slight hiccup / setback for the initial surgery date, but he was great in explaining how to get back on track and was flexible to accommodate another date promptly. I was not happy to have had to go through surgery, but I am happy to have met Mr Okaro and go through this journey with him. I celebrated my birthday the next day after my discharge from hospital and I silently dedicated that birthday celebration to him! I am totally relieved and happy to have this medical issue behind me now. So Grateful & Thankful to God & Mr Okaro. I feel very blessed & looking forward to a refreshing future!

Dr Tanvi Bagtharia

Dentist

Although apprehensive about my surgery and the need for sedation Dr Bagtharia reduced my worries prior to the date of my dental procedure through an online face to face consultation which I found very reassuring. On the date of my surgery having met Tanvi on line, I felt little apprehension and my sedation passed without incident and I was grateful for the professionalism she showed throughout and the after care I received at the conclusion of my sedation. Although I hope I will have no further need for sedation in the future, if ever such an occasion should arise, I would have no hesitation in putting my care in the hands Dr Tanvi Bagtharia.

Montrose Health Group

Psychiatry, Psychology, + 1 more

We chose Montrose as they appeared on a lot of ‘Right to Choose’ websites and were rated by the CQC and as soon as I called Mollie and the team’s support has been superb. The charges and plans were shared upfront and were explained well. We paid to have a private Adult ADHD assessment and the speed of the booking / assessment/report/ treatment plans and meetings were quick. Communication was excellent and most of all the support was top notch and expert. We have felt very supported and very secure that we are getting the best life changing support. Thank you all so very much.

London Bridge Sports Medicine

Sports & Exercise Medicine

My appointment with Dr Seth was very good I have been under his care for a number of years and he is always professional and personable. He explains all that is needed and takes time to answer your concerns and questions. He is always determined to find the right solution and in terms of procedures he is gentle and make sure that you are comfortable and understand what is taking place would highly recommend him.

Dr Lea Solman

Dermatologist, Paediatrician

We have been seeing Dr Lea Solman since our daughter was born 19 months ago, we have found her care amazing for our daughter. I have felt listened to and that I have somewhere to come for any questions regarding diagnosis and treatment plans. Very approachable team and professional, we recommend to many parents with children with birthmarks and eczema. Very grateful for Dr Solman’s experience and expertise.

Dr. Raj Amarnani

Sport & Exercise Medicine Doctor

Dr Raj made me very comfortable and at ease. I felt heard as he listened to my all my concerns. He straightaway knew what could be the problem. He's very knowledgeable. He took his time to explain thoroughly which was pleasant. To take away any doubt i requested for an MRI. He also referred me to a physio with pilates knowledge. Amazing. My follow up was equally pleasant.

Lanarkshire Private Clinic

Diagnostics & Testing, General Practice (GP), + 6 more

I attended the clinic for an MRI in November. Being claustrophobic it was very stressful for me. However the staff were all so pleasant and calming, taking their time to explain everything to me. In particular I’d like to thank Kirsty,Caitlin and Eleanor for making it such an easier experience than anticipated. Thanks to all staff, I’d definitely return if I had to 😊

The National Heart Clinic

Cardiology

The best doctor and Angel is Dr. Francesco Lo Monaco is an exceptional cardiologist and a remarkable human being, truly like a living angel. His kind support, prompt appointments, and compassionate care have been nothing short of extraordinary. Words cannot fully express my gratitude for all that he has done. His efforts are deeply appreciated.

Mr Daniel Dowen

Orthopaedic Surgeon

Mr Dowen took time to explain what my operation would entail and the outcome in a lot of detail and in a very accessible way. His approach throughout the process from pre-op assessment through to discharge was highly professional and very patient focused. I have no hesitation in recommending Mr Dowen for undertaking hip replacement surgery.

Gynae Expert

Obstetrics & Gynaecology

Recent annual review with the clinic over zoom. Good conversation, went through all my current and previous history. Really approachable, friendly and informative. Have been a patient of the clinic for a number of years. My annual review is not completed on zoom. I always find the clinic team helpful via email as well as efficient.

Dr. Dobrina Hull

Rheumatologist

Dobrina has been amazing is getting me a very quick and accurate diagnoses and fixing me! I appreciate her thoroughness before fully giving me a diagnosis to make sure it was correct! (She knew anyway as she’s amazing at her job!) She is extremely friendly and approachable too and I am so glad she was assigned to me! Thank you Dobrina!

Loughview Health

General Practice (GP)

We brought our 4 year old daughter to see Dr Fiona after she had been unwell for a few days, and we had a great experience. Our daughter is autistic, and Dr Fiona’s warm and friendly manner made it super easy to get our little one examined and diagnosed. The whole appointment was super, and really put our minds at rest.

Mr Laxmikant Chaudhari

Obstetrician & Gynaecologist

Went for a biopsy-Mr Chaudhari explained everything and said to ask him to stop at anytime during the procedure which helped me to relax. The procedure was quick with minimal pain and Mr Chaudhari explained the next steps to me. I was very anxious about this appointment but it went very well and I came out relieved .

Newmedica Bristol - Aztec West

Ophthalmology

I can't praise you high enough. Losing your sight is a terrifying experience. I had so many falls and accidents as my sight disappeared. The kindness and understanding of all your staff was so reassuring. My prayers have been answered by a team who genuinely cared about me. Thank you from the bottom of my heart.