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Mr Jonathan Webb

Orthopaedic Surgeon

5 months ago, in July-2025, Jonathan Webb and his team performed a Total Knee Replacement (known as a TKR) on my left knee. I could not have wished for a better experience and outcome. If anyone reading this post is considering a TKR and is choosing a surgeon I honestly don't think you will find a better option. I'm 65 years old and have had a pretty active and sporty life - but nothing hugely out of the ordinary. A year ago my [old] knee was beginning to give up - I was walking with a limp, stairs were getting difficult and cycling / other activities were getting so difficult that I was doing less and less. My life was being heavily impacted by my knee and it felt like my world was getting smaller and harder. An MRI confirmed that my knee joint was at its end of life - the cartilage was gone and arthritis was active. The NHS, for all the good that it does, was going to be a long wait and I also learned that you, the patient, don't get to choose your surgeon. So I decided to go privately. I met with a few surgeons and made an easy decision to work with Jonathan. He was engaging, caring, deeply experienced and had even had a TKR himself (do read the blog on his website... it's a good representation). Recovering after the operation is quite testing. The knee replacement is a major bit of surgery - it takes quite a long time to recover and there's quite a bit of pain during the first month or two. But if you take the painkillers properly, use the ice packs, elevate your leg and do the physio exercises (which make a big difference to your recovery) then you should come through it with a new knee and, speaking for myself, a new life. So, 5 months on from the operation, I'm doing all the things I did 10+ years ago. I'm back to taking the dog on long remote walks, long cycle rides and doing all the things I thought I'd never do again. Honestly - having the TKR has transformed my life. Most importantly, I believe that Jonathan Webb (and his team) is largely responsible for my hugely positive outcome. I've spoken with lots of people who've had a TKR and the ones who've been treated by Jonathan all seem to have had a better experience and a better outcome. Quite apart from the physical side, meeting and working with Jonathan was also superbly enjoyable and, at times, great fun. He's a great bloke as well as the most highly skilled surgeon (IMHO). I did and would again trust Jonathan with my knee and also, in fact, my life. I cannot recommend him highly enough.

Hormone Health

General Practice (GP), Obstetrics & Gynaecology

When booking the consultation with Nick Panay, the earliest available date was 2 months in advance. I was required to pay the full £395 under pressure at time, being told that the consultation would be lost unless I paid by 5pm. My understanding that this appointment would be for specialist, in-depth input tailored to a complex clinical history. Given that context, I was disappointed that the consultation felt limited to a reiteration of guideline-based recommendations, with little opportunity to explore causation, individual nuance, or the specific questions I had prepared. At several points during the consultation, I felt that my questions were closed down rather than explored, and the overall tone felt more directive than supportive. Given my long and complex medical history, I had hoped for a more compassionate and collaborative approach. Instead, I left the consultation feeling unheard and dismissed, which was distressing. I had hoped for greater depth and collaborative discussion, particularly in light of the significant upfront cost. I was given no additional value beyond what I already knew and was told in any case, that I required a further consultation to finalise a treatment plan. I have been in contact with the practice and explained that the consultation did not meet the reasonable expectations set by the cost, structure, or positioning of this service. I appreciate that since, I have received a considered response from the Practice Manager and the consultation and fee are being reviewed.

Mr Andrew P Molloy

Orthopaedic Surgeon

I injured my ankle in March playing football, had an x-ray with the NHS an they said I had been lucky, waited for 4 weeks for a referral to the fracture clinic. I was going away in the July an needed the process to be hurried along so I initiated contact with Andrew Molloy. Explained the circumstances to him, he got me an initial consultation, MRI scan & had surgery all within 10 days. I am so happy I made contact and that I had him as my surgeon. He has since been spoken very highly of by my physios who all say he is the best in his field. Can't thank him enough for what he has done and enabling me to get back to normality. If you have anything wrong with your foot/ankle go and see him, he is superb and will have you fixed in the best possible way.

The Forbury Clinic (Berkshire Health Ltd)

Chiropractic, General (Internal) Medicine, + 5 more

The staff were incredibly helpful, understanding and supportive. I explained my concern and was given an urgent appointment. Vanessa S is the perfect person for her role and puts people at ease immediately. She secured me a hearing test and a consultation appointment on the same day. She also helped me with some of the administrative elements of using my private healthcare as the process has changed since I last used it. Very helpful, friendly, professional and reassuring. I was greeted on arrival, immediately shown to the waiting area and taken straight through to my first appointment, even though I was a few minutes early. Cannot fault the service I received and the care and professionalism was consistent throughout.

Mr Syed Neshat Anjum

Orthopaedic Surgeon

I had pain in my ankle. It had become more painful over the past two years.I had broken my ankle in 1999.have had several operation and the ankle had been fused. What was needed for my treatment was investigated and a clear plan of what was going to take place was explained. The ankle was no longer fused and so Mr Anjum cause of action was to redo the fusion with a bone graft again. All went well and I followed all his instructions. Am just having some physical therapy to strengthen muscle.

Ezra Health

General Practice (GP), General Practice (GP) (Video Consultation), + 4 more

I’ve never liked the NHS GP system. Ten minutes feels rushed and it isn’t suitable for those who want to pro actively look after their health and longevity. Luckily I’ve had a great experience with Ezra / Zenvité. Being able to schedule an appointment online at a time / day suitable for my busy schedule is perfect. I’m also able to get any medication required delivered to my door. Having regular check ins gives me peace of mind that my health is in order.

One Ashford Hospital

Audiology, Cardiology, + 22 more

I was very early for the appointment so was encouraged to go to cafe and assured I would be called when they were ready. The receptionist answered our questions with a friendly manner. The nurse was very attentive and explained the procedure whilst preparing the cannular. She even brought blankets as it was chilly in the room. The cardiologist gave time to explain the findings afterwards and advised regarding medication. Excellent service!

Marris Medical

Pain Management, Breast Surgery, + 5 more

Marris Medical were great from start to end. Booking the appointment was easy, with friendly staff. On the day of the appointment I was taken in earlier, the MRI procedure was explained and completed with ease. I was told I would get my report in 24-48 hours (over the festive period) however received it the same day in the afternoon. I would highly recommend them. I would definitely use them again if needed.

Mr Rhys Thomas

General Surgeon

Mr Rhys Thomas is a professional who is at the top of his game. i chose him after researching, and i was not disappointed. After he reviewed the results of the ultrasound, he physically examined me to assure himself of the findings. We discussed the options, and both agreed that a repair of my hernia would be the best course of action. The operation took place a few weeks later and was a success.

Mr Jamie Vatish

General Surgeon

From the first appointment Mr Vatish has shown respect and compassion towards myself and my Husband, following my diagnosis of Breast Cancer, He explained every step of the treatment required and has always made me feel comfortable in his presence, I am so grateful to Mr Vatish for doing further surgery to my other breast, this has given me back my confidence.

Mr Nikolaos Panagiotopoulos

Cardiothoracic Surgeon

My recent appointment with Mr Nik Panagiotopoulos was following a procedure he had undertaken. As always he exuded confidence. His professionalism, caring attitude and desire for patients to understand step by step their treatment make him an outstanding consultant. Thank you Nik, I am so fortunate to have had you as my consultant.

Dr. Rebecca Poet

General Practitioner

I have just moved onto annual reviews having spent the last 18 months getting my hormone levels titrated and stabilised. I have felt fully supported and informed. Rebecca has listened carefully to my changing needs and has been able to guide me with the right information at the right time to enable me to make my own choice.

One Stop Healthcare

Pain Management, Breast Surgery, + 47 more

I’m waiting for Mr. Pandit to get back to me to discuss what they are going to do with my back as I am in so much pain. I’m not even going out. This would be greatly appreciated if you could pass this on to him to find out what is happening and what the procedure they are going to do to help me regards Emma L

Next Fertility Nordic

Fertility Medicine, Genetic Counselling, + 2 more

We have had a long and painful IVF journey. Staff at Next Fertility Nordic have been kind and empathetic, and very professional. The medical treatment was perfect and the customer service also very good. They helped us find an egg donor that led to us having our son. We highly recommend them to everyone.

I was able to get a same day appointment for a bladder and kidney scan. When I arrived I had a helpful and friendly reception. My scan was completed in a relaxed and informative style. I was also give feedback there and then. I can't fault the whole process from start to finish.

Mr Michael Wilson

General Surgeon

Michael explained the problem and solution clearly including risks. He was personable whilst being professional throughout initial consultation, surgery and follow up. He performed the surgery with skill and care and I am delighted with the results.