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Mr Shafiq Rehman

Ophthalmologist

In February 2025 I underwent private refractive lens exchange (RLE) with Shafiq Rehman at Optegra. My cataracts were mild and not materially affecting my daily functioning. The primary goal was refractive — to reduce dependence on glasses. After consultation, I selected toric lenses rather than multifocal lenses. I was advised they would provide strong distance and intermediate vision with a lower incidence of glare. Twelve months post-operatively, my visual quality and ocular comfort are significantly worse than before surgery. Ongoing issues include: • Severe chronic dry eye • Persistent glare affecting night driving • Reduced visual clarity and clouding • Symptomatic floaters interfering with central vision • Posterior Capsular Opacification (PCO) Although I can achieve acceptable results on standard visual acuity testing and the lenses are reportedly well positioned, my functional visual experience is substantially impaired. I acknowledge that risks are documented in the patient information material. However, in my personal experience, the potential severity and long-term quality-of-life impact of dry eye and vitreous symptoms — particularly in high myopia — were not emphasised in a way that reflected the consequences I now face. I have been offered YAG capsulotomy for PCO, but understand that this can increase vitreous debris in some patients, so I am currently reluctant to proceed. Any treatment of vitreous symptoms may fall outside Optegra’s aftercare arrangements and could instead require treatment elsewhere, potentially within the NHS. This highlights a key consideration in relation to care pathways. Optegra provides both NHS and private cataract surgery. In my case, the procedure was private and subject to a defined aftercare period of 12 months. Patients should understand what arrangements would apply if significant longer-term complications arise beyond that period, including whether ongoing treatment would fall within the private provider’s remit or elsewhere. This outcome has had a profound impact on my daily life, including driving, screen use and sport. Had I fully appreciated the potential long-term consequences in practical terms, I would not have chosen elective RLE at that stage. While many patients may have excellent outcomes, my experience has been deeply negative.

Dr. Prashant Sankaye

Radiologist

I had a worrying lump and spent months seeing different GPs and visiting scan centres in London, but no one could give me a clear diagnosis. I was asked many questions and sent for tests, yet I still did not have proper answers. ​ When I finally saw Dr Prashant Sankaye at London Sports and Rheumatology Imaging, everything changed. He asked clear, focused questions, immediately understood that my condition was serious, and quickly worked out what was really going on. His ability to cut through noise and reach the correct diagnosis was outstanding. Dr Sankaye is the best doctor I have seen in London for lump assessment, sports injury imaging, and rheumatology‑related problems. He combines excellent clinical judgement with high‑quality diagnostic imaging, and he explains the next steps in a calm, confident and reassuring way. If you are searching for a specialist in “chest lump diagnosis London”, “sports imaging London”, or “rheumatology imaging London”, I would strongly recommend Dr Prashant Sankaye at London Sports and Rheumatology Imaging. I wish I had gone to him first directly – it would have saved me time, money and a lot of stress.

Mr John Terrace

General Surgeon

Thank you so much for today. If I’m being honest my expectations were low on what you could do to help me. I thought you would have scribbled some notes and said go elsewhere. I was wrong. I didn’t get off to the best start when you called me through as I got up and couldn’t walk very far due to the pain. You instantly made me feel at ease as you were very kind and patient. You took the time to let me cry and listened to my explanation of my symptoms in a patient and kind manner. Then you took the time to discuss what you felt would be the best way forward. Explaining that you would talk with colleagues was also very reassuring. I sometimes feel health care can be very disjointed as there can often be an overlap in getting a diagnosis. Your approach is a breath of fresh air. Your communication skills are excellent and made a scared, sore, embarrassed 53 year old woman feel comfortable and listened to. Thank you!

Beautiful Lifestyle Health Clinic

Holistic Therapy, Neurology

I found Dr Danciut to be a genuinely inspiring and caring person, as well as a skilled communicator. The approach is based in science and evidence and skillfully tailored to my own personality and lifestyle. I found the first session really challenged a lot ofnmy pre-conceived notions of things I felt I couldn’t change, and offered me the structure and confidence to start small and build. I have implemented the dietary and lifestyle changes she recommended and have stuck with them for more than 6 weeks without ever feeling I was ‘following a program’. The clinic letters are incredibly detailed are very helpful to anchor the recommendations from the session. Hands down this has been an inspiration to me to implement many positive changes straight away!

Nightingale Hospital

Nursing, Nutrition, + 2 more

The process was good, the majority of the staff were lovely. The support was unmatched and everyone really tried to understand my needs. If you put your all into the process, you receive good award and recognition for that. The nutritionist was really polite and would always explain the rationale for certain requirements. Dr Mistry is an amazing consultant and a very fair, knowledgeable and honest human being. I think there were some things that could use working on such as some staff members not listening or acting on requests for required needs such as medication. Some nurses were rude and loud during the sleeping times which was unsettling.

Practice Plus Group Hospital, Shepton Mallet

Ear Nose & Throat Surgery (ENT/Otolaryngology), General Surgery, + 5 more

I booked an appointment as I needed clarification on what was causing my shoulder problem, x-rays showed nothing. It was easy to book and my appointment came through almost immediately. The specialist I saw diagnosed what he suspected the problem was, but also booked me in for an MRI scan to confirm. Treatment was booked quickly and has helped a great deal and I will be seeing him again shortly to discuss results. I was self funding and this is expensive, but was well worth it, however I have now asked my doctor to give me a referral in case any further treatment is required.

Mr Masood Shafafy

Orthopaedic Surgeon

I wanted to say how grateful I am that, after 3 other surgeons, you took me on as a patient and ultimately saved the day! The entire year that I was off from work was mentally draining. I was in a constant state of fear that I would never be able to return and wondered what that would mean, not just for the rest of my life but how it would have affected my family. Now, thanks to you, I don't have to. Your professionalism and support throughout 2025, and ultimately the successful surgery in October, have given me my life back.

Bader Medical Institute of London

Obstetrics & Gynaecology

There are no words, from start to finish Dr Maria and her wonderful amazing team made me feel safe, looked after and at home, I hadn’t told anyone and they made me feel like I had friends in it with me! I wasn’t scared because I’d done so much research but apprehensive I’d say, but quite frankly I didn’t need to be. If your even considering labiaplasty do it with dr Maria, it’s already changed my life and they are just the kindest bunch of wonderful women! Thankyou! I’m overjoyed!

Spencer Private Hospital Ashford

Audiology, Cardiology, + 11 more

Parking at the William Harvey Hospital Ashford is poor. There was a long queue of cars circulating, hunting for non-existent spaces. There is a microscopic Spencer Wing car park for patients and staff, but that is routinely filled around 8 a.m. and is not available for patients at all. I arrived 15 minutes early for my appointment, but it tool an hour to complete the treatment. Early morning appiontments normally go swiftly and on time. Afternoon appointments tend to back up.

Spencer Private Hospital Margate

Audiology, Cardiology, + 12 more

Staff all friendly, only concerning complaint was anesthetist obviously had started a nasty cold, going into room before theatre , he wasnt wearing any face covering and with gloved hands wiped /blew his nose leaving used tissue on side where all supposed sterile products were sitting then fitted canula in my hand without changing gloves, I have looked this up and it is unhygenic practice . I was so shocked and it was done before I could protesr

Pure Periodontics Limited

Dental Care, Dentistry

I am very happy with kind of service offered here. From my consultation with Dr Patel which shed a lot of light on my condition and gave me hope to the intense treatments with Kirstie and her colleagues, sorry I forgot your name. You all made it a little less heavy and we’re supportive. There’s no amount of thank you to show my appreciation. Not forgetting the friendly face I encounter every time I step into the building, Elane, you are amazing.

Mr Ali Najefi

Orthopaedic Surgeon

I have nothing but the highest praise for Mr Ali Najefi. I was referred to his clinic with a large ganglion cyst on my big toe. Mr. Najefi operated to remove it in early February and five weeks later everything is back to normal. His explanations at every stage from the MRI to the day of the operation and the follow-up appointments afterwards were clear and straightforward. I could not have asked for a more positive experience.

Spire Shawfair Park Hospital

Cardiology, Cosmetic (Aesthetic) Medicine, + 13 more

I was extremely impressed by the whole team at Spire in Edinburgh. From first contact they were responsive, friendly and helpful. On the day of surgery I was seen by a variety of professionals and I couldn’t fault any of them. The anaesthetic team were so calm and reassuring and the nurses and staff caring for me pre and post surgery were so helpful and friendly. I felt extremely well looked after throughout.

Professor Kefah Mokbel

Breast Surgeon

Prof Mokbel is not only an expert in his field but also a kind, caring and very professional consultant with an excellent bedside manner. His empathy, authenticity and patience is truly appreciated when one is going through such a life changing experience as breast cancer. He has chosen an excellent team to support him which has had a huge positive impact on my recovery.

Mr David Griffiths

Obstetrician & Gynaecologist

Mr Griffiths put me at ease, was emphatic to my situation and demonstrated professionalism . I felt listened to and confident in the management of my treatment plan options which he discussed and explained to me in detail His knowledge and expertise in his field is second to none, goes above and beyond and I would definitely recommend him !

Dr Sangeeta Das

Obstetrician & Gynaecologist

I have recently had an abdominal hysterectomy. From my very first appointment through to my operation and post op care, Dr Das has shown great care and understanding and provided clear explanations so that I could make informed decisions about my treatment. I have been very pleased with the care I have received.