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Medical Prime Menopause Clinic

General Practice (GP)

I found MP through a friend of my sister who was having an horrific menopausal ordeal so she decided to go private and discovered MP. She spoke very highly of them and so both myself and my sister immediately booked appointments. I had an unpleasant interaction about 2 years earlier with an NHS FEMALE doctor at my GP surgery when I tried seeking help with my menopausal symptoms, as I found her quite callous and unsympathetic as she told me that I just needed to buckle down & get on with it as it is normal and every woman goes through it, but she would describe pills if I couldn’t handle it. I was so disheartened and discouraged that I never sought any further help. So struggled through this for three and a half years without any medical help. I tried a lot of natural & herbal remedies but nothing seemed to help, if anything it made my symptoms worse. I was suffering from awful hot & cold flushes and unbearable itchy skin. It was so debilitating and was making me miserable and I have always been a bright and upbeat individual. I had a talk with Zarina, the office manager, who arranges all the appointments and follow up calls and who was simply put a godsend. She was empathetic, patient, kind and very reassuring. She is an amazing ambassador for the clinic. I referred to her as My Earth Angel, she was beyond helpful. My doctor of choice was Dr Ash. I had my first appointment with her and liked her immediately. She is extremely knowledgeable and skilled and could answer any question asked of her. She put me at my ease instantly and asked considered and pertinent questions surrounding my symptoms. I never felt that she was just going through the motions and that I was one of many. She was very down to earth, personable and likeable. It almost felt like a chat between friends , although one of them extremely knowledgeable about the subject at hand. I came away feeling fortified and HEARD! Dr Ash immediately got me started on a prescription , and advised a follow up appointment for 12 weeks later to see how the medication had worked. I used a pharmacy that they are affiliated with to order my prescription and it was an huge relief as it arrived to my workplace the very next day so I could start on it immediately. I had my follow up appointment with Dr Ash and she adjusted my prescription as my symptoms had lessened but not disappeared so upped the strength which helped immensely. I am now receiving my prescription through the NHS and am doing really well and have gotten my life back , but I could not have achieved this without Medical Prime who put me on the road to recovery. Yes it is expensive but totally worth it in my opinion. I had no idea about where to start and it is a minefield as there are so many doctors out there who just prescribe medication without really thinking about what is most suitable for YOU. MP really take the time to find out what medication will give you the best results and that is what everyone wants and needs. . Dr Ash was very thorough and I was never made to feel that I was being dramatic about the effect my symptoms were having on me. Medical Prime made a huge difference for me and I will be ever grateful for their help in my menopausal journey.

Mr Senthurun Mylvaganam

General Surgeon

I cannot recommend Mr Senthurun Mylvaganam highly enough. From the very first consultation he took genuine time to understand my goals, concerns and expectations, and made sure I fully understood every option available. He talked me through implant types, sizes and shapes in a way that was clear, calm and never overwhelming, always centring the conversation around what I personally wanted to achieve. His manner was incredibly gentle, kind and reassuring, while still being honest and informative throughout. I did change my mind a few times regarding size, but he always made time to speak with me about it and ensured that it genuinely felt like my decision — offering expert guidance without ever making me feel pressured. He also mentioned to me that I can come back after my final appointment if I had any further questions or concerns, which really showed how much he cared about my confidence and comfort. In the end I haven’t had a single issue at all. I never once felt rushed, and I left every appointment feeling supported, listened to and completely at ease. It is rare to find a surgeon who combines such professionalism with such warmth, and I am so grateful to have been in his care.

The Horder Centre

Orthopaedic Surgery, Physiotherapy

This was so different from when I was here 10 years ago. The nursing staff were so lovely this time, cheerful and friendly and Lou was particularly helpful. All staff everywhere were kind and pleasant. The physiotherapists led by Carmen were astonishing. Their whole approach was helpful and kindly, the exercises were achievable, the support was just excellent including the post op phone call to me at home. I feel really positive about it all. I also commend the food, it was fantastically good especially the lamb stew, very Elizabeth David . And I really liked the inflating things on my feet the first night, very soothing. The one thing I didn't like was the tsunami of emails with essential information, each with a link to a cloud, needing a password . This took ages to navigate, and I gave up. When I mentioned this in person I got a really good booklet which I'm still using. It takes seconds to flip from section to section, it works and is useful. Perhaps if each email made it clear what section it's about, then that might help. But it's quicker to use the paper version.

The Joint Injection Clinic

Diagnostics & Testing, Imaging (Scans), + 4 more

Dr James Thing is a miracle worker—I am now walking almost completely normally for the first time in almost a year. I had a Baker's Cyst which he drained and injected. I had limped into his office, barely able to walk and I (almost) skipped out. He did a scan on my foot but wouldn't do an injection until I had an MRI. This is good medicine as he wanted to be sure he was injecting in exactly the right place, and indeed, he wanted to make sure an injection was the right thing to do (which it was). The foot is so much better. I am back to walking my normal 4 ½ -5 mile routes without much difficulty. Dr James Thing is a brilliant doctor! What I like is that you go in, he does an ultrasound to make a diagnosis, and if appropriate, he carries out the procedure there and then. No waiting for additional appointments at additional costs. Treatment and relief are immediate. That is amazing to find in this day and age.

Mr Chung Sim Lim

General Surgeon

I saw Mr Lim today in a follow up appointment. I came out very happy and satisfied with the consultation. Mr Lim has excellent bedside manners which make a patient feel at ease and encouraged to ask any relevant questions about the condition. He is also a very humble consultant who is caring and supportive. I felt very confident in him as a knowledgeable consultant making me feel assured that he gave me the best advice in a timely fashion. His encouragement to me as I followed his instructions to the letter resulted in a good outcome so that I now can progress with other medical issues such as a knee replacement which was delayed due to the vascular issues now means that I can get on with my life. Mr Lim was very thorough in his investigation of my condition leaving no stone unturned to get to the bottom of the matter and see to it that it is resolved satisfactorily. I confidently recommend him to others.

Professor Paul Chatrath

ENT Surgeon

Professor Chatrath is a sensational consultant. His 'bedside' (office) manner was quaint, kind yet direct with information provision/ instruction. His ability to quickly identify the issues I've been experiencing for a while and offer sufficient paths to ease & eventual remediation were first class and I've made tremendous steps already towards fully recovering from my right-side eustachian tube dysfunction! I couldn't recommend Professor Chatrath enough to anyone with ENT-related health issues/ concerns/ worries etc... The staff as Spire Hartswood were, as ever, fabulous too! Thank you Professor Chatrath!

Mr Ahilan Kailaya-Vasan

Neurosurgeon

From the start of coming in I was informed every step of the way with what was happening and what options were open to me, nothing was to much trouble. My family was thought of as well as myself enabling them to feel that I was in good care and knew I was being looked after. Mr Ahilan Kailaya-Vasan and his team showed the upmost professionalism, care and kindness in what was a traumatic and frightening experience. I felt confident with himself and his team who I feel saved my life. No words can express how grateful I am.

Miss Lucy Wright

Psychologist

Lucy made me feel at ease from the first minute of our video call. I was able to unmask myself and let her see me how I really am, very different from a previous ADHD and autism assessment with a different provider. She was extremely thorough and asked questions in a way that she was able to tease out answers when I was stuck but did not ask leading questions. She was very empathetic and kind even though she obviously had to follow a script and procedure.

Nuffield Health Bournemouth Hospital

Orthopaedic Surgery, Cardiology, + 8 more

Excellent communication, quick access to the appointment, and a very smooth overall experience. The colonoscopy preparation was clear and straightforward, and the procedure itself was handled with great professionalism and care. Dr. Mallick and the entire clinical team were extremely attentive, friendly and helpful, which made the whole experience very reassuring. I felt well informed, supported and genuinely looked after throughout.

Optegra Eye Hospital Hampshire

Ophthalmology

Firstly… Happy New Year to all your team - it certainly has been for me. The whole process was absolutely excellent, and in particular the skill of the Surgeon was exceptional - Mr. Javier Bardavio, I was told via doctify.com before arriving. I can’t speak highly enough about the service, communication and treatment I received. Sincere thanks Optegra at Whiteley Ron (Cataract removal and Intra-Ocular lens fitted to right eye.)

Mr Jignesh Patel

Orthopaedic Surgeon

My total knee repalcement has gone very well - I started off asking for an assessment, and was impressed with its thoroughness; with other options ruled out for clear reasons. The hospital admission went well; and the recovery has been as good as I could have expected. My further consultations with Mr Patel have also been clear and amicable; I am grateful for his expertise and all-round interest.

The Female Health Doctor MK

Diagnostics & Testing, General Practice (GP), + 1 more

Has a great experience. Was an indeoth cgst about my hormone history and very fast blood resets and only in a few days had them back and an appointment to chat through. There was an immediate red flag and in a few days had the right medication and started to feel better in only a few days. Also check up texts which made me feel so supported

Mr Kislaya Thakur

General Surgeon

Doctor Thakur is excellent not only on the medical side (listening, understanding, carefully going through your symptoms and condition, giving you answers) but also on the personal side. He treats and deals with patients with amazing bedside manner, he is very patient, very helpful and very careful and caring in every detail.

Darcy Healthcare

Diagnostic Pathway – Cardiac, Diagnostics & Testing, + 4 more

I needed an MRI scan and called Darcy Healthcare on Saturday, 27th December. They promptly scheduled my scan for the 30th. On the day of the scan, the staff were professional and friendly. The scan took about 30 minutes, and I received the results the next day, on New Year's Eve. I highly recommend Darcy Healthcare.

Mr Tom Williams

Sports Therapist

I am a cancer patient who has trained with Tom for more than a year, and his work has helped to manage treatment symptoms. He is positive, knowledgeable, and understands what needs to be done to support my recovery. I strongly recommend him as he’s not only a great health professional but also a good human being.

Experts in Skin and Hair

Dermatology

I found it very easy to make an appointment with a specialist of my choice at a nearby hospital. During my appointment, I benefited significantly from the Consultant's specialist knowledge, which was extremely helpful and beneficial in regards to my condition and also to my overall health and wellbeing.