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Spire Elland Hospital

Orthopaedic Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 2 more

Overall, Spire Elland was great and I would happily return should I require any further procedures in the future. The rooms are spacious and comfortable, and everything is very clean. I think the main thing letting the hospital down is patient communication. All appointments and comms are recorded and delivered via an app. If you don't want to or aren't able to download the app (like me), you do end up being left a little in the dark about things. For example, I had been given a surgery date fairly soon after my initial consultation, which was great, however I hadn't been informed that there would be multiple pre-operative assessment appointments to attend - all of which were on-site at Spire Elland, which is around an hour's drive for us. On one occasion, I had to make last-minute arrangements to move clients around as I'd been unaware of an upcoming appointment - I'd received no email, no text, no phone call, no letter. I just so happened to log in to my online portal and find the appointment date there. I moved clients around so I could attend, and just a couple of days before my appointment received a text message to say the date had changed, with no explanation provided. I called to try and find out why this might be, but was met with a dismissive reply of, "We just had to move it". All of the documents outlining the process for my surgery and the prep I should do beforehand were provided online, and the online portal isn't the simplest to navigate, so accessing them wasn't as easy as it could have been. When I was admitted for my day surgery, the staff were very welcoming and friendly, although I did find that I received a blunt reply whenever I asked a question about anything. This was my first ever surgery and my first time being put under general anaesthetic, so naturally I was quite nervous. Some of the members of staff were very helpful and supportive, but others seemed to have little patience, which wasn't ideal and only served to make me more anxious. When I came to after the surgery, I had been expecting to have a bit of a handover with someone so I could at least find out how it had gone and what they had/hadn't found. Unfortunately, Mr Gan was occupied in another surgery, and so I was discharged before having the chance to speak to him. I asked the nurses for some clarification - any brief notes or insights they might be able to give to put my mind at ease a bit until I could speak with Mr Gan - but this was met with quite curt replies. I was told no one could read Mr Gan's handwriting so no one could tell me any information, which at the time was quite frustrating as I'd been dealing with the pain for so long and had viewed the laparoscopy as the light at the end of the tunnel. It was disheartening to leave the hospital without any real clarification of the issue. Now having had my final follow-up with Mr Gan, I can say with confidence that all of my questions have been answered, and I feel validated and supported as a patient. However, I can't help but feel that had the communication from the hospital team been a little better throughout the process, it wouldn't have been so frustrating to wake up after the surgery and find that no one could tell me how it had gone.

Miss Tania Adib

Obstetrician & Gynaecologist

Dr Miss Tania Adib has accompanied me very thoughtfully through my perimenopause treatment. She explained everything in a very clear and understandable way and took the time to answer all of my questions. She fine-tuned my hormonal therapy for perimenopause with small but very effective changes. The switch to bioidentical progesterone at night has notably reduced my sleep disruptions and night-time hot flushes, and I am now sleeping much better. The addition of testosterone has been truly life changing for me: together with improved sleep, it has restored my previous energy levels and my libido, and I feel much more like myself again. I believe testosterone is something that should be prescribed specifically for women when appropriate, as its impact can be profound, and I would definitely recommend considering this option under specialist guidance.

Mr Charef Raslan

General Surgeon

Following quite a negative experience with the doctor I was an inpatient with at Whiston for a planned Surgery, On the day of my surgery I was introduced to Mr Raslan, who had reviewed my case and completed my surgery. He was very clear in his communications and his patience and bedside manner was excellent. I cannot thank him enough. I saw him at St Helens outpatients on Monday 26th January to review my recovery from surgery, once again Nr Raslan was very informative and supportive answering all my questions prior to discharging me and offering me access to his secretary contact details if I required any further support. Accessing any of my post operative notes at my review worried and concerned me as they had not been updated to the nhs system therefore a couple of my questions to confirm what surgery I had undergone was not available!

Newmedica Leicester

Ophthalmology

From the moment I arrived at reception until I left at the end of my assessment I was treated really well. Reception staff were really friendly and respectful and explained the paperwork to be completed and assured me that the wait would not be too long. I was called within 5 minutes by the first nurse who carried out all the necessary basic checks explaining everything really clearly. She then sent me back to the waiting area until the doctors were ready to do the final assessment again I only waited about 5 minutes before I was called to the examination room. The doctor explained really clearly what all the tests were for and what would happen when the procedure was to be done. A very pleasant experience from start to finish

The Pregnancy Clinic

Obstetrics & Gynaecology

Professor Akolekar has been absolutely Fantastic at every appointment all the way throughout our pregnancy. I was really struggling with anxiety in this pregnancy following recurrent miscarriages, and I have never felt more looked after, which has really helped me to be able to enjoy this pregnancy, knowing we have a fantastic consult looking after our baby. Appointments are always on time and very detailed, time is always made to answer any questions fully and I always leave feeling confident and reassured. The communication with Natalia is always great to book and arrange appointments. This clinic really go above and beyond and o couldn’t recommend them highly enough!

Mr Jonathan Yu

Ophthalmologist

Mr Yu performed successful glaucoma surgery on my eye 2 months ago. He is highly skilled and knowledgeable, taking the time to clearly explain the procedure to me beforehand, patiently answering all my questions fully. He is very calm and reassuring, (as is his whole team) so I felt relaxed and confident on the day. His continuing aftercare has been excellent, and my eye recovered more quickly than I expected, with much less pain than I had anticipated, all down to his high level of expertise. I will definitely choose him for future treatment and have no hesitation in recommending him to anyone considering this type of surgery. I am so grateful to him and his team.

Dr Parkash Lohana

Plastic Surgeon

The surgeon I chose to do my breast augmentation surgery on December 8th 2025 was friendly and professional in consultation. He was honest about my expectations and explained everything start to finish on how to get the results I want considering I was asymetrical and had no breast tissue. Surgery wasnt bad at all and I am more than happy with the results (7 weeks post op) I had no infection, no side effects of the surgery, everything went perfectly and I healed quickly. My scars look so small and I am now holiday ready Thank you Dr Parkash Lohana for your hard work!

TMC (The Menopause Consortium) Midlands

Obstetrics & Gynaecology

Apart from a reception that were unaware of their visitors - the building and facilities were excellent. Dr. Bradley is a practitioner who has a broad grasp of all areas of HRT treatment. Her extensive knowledge makes you feel very confident about the decisions you make with the doctors assistance. She is never rushed and allows extensive discussion about past and present research. I am extremely impressed by her professionalism. I left after my consultation feeling I had explored all the areas I had questions about but came away with a lot of new information.

UME Health

Cardiology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 5 more

I injured my back the week before Christmas — I could not even walk with the pain. I emailed Dr Swan over the weekend not expecting a response until Monday. I should’ve known from my previous experiences that he really cares about his patients and their outcomes so I was not surprised when he called me at home in the evening to discuss what I could do to immediately to relieve the spasm and a plan of next steps for investigations and treatment. I could not think of a safer pair of hands to be in when you are in severe pain and dealing with a spinal injury.

GenesisCare Nottingham

Oncology

I was anxious and didn't know what to expect during my SABR treatment for Prostate Cancer, but during the Planning Scans, it was explained to me what would happen and how to prepare for the treatments. Every stage was well organised, professional, and caring. A dedicated team looked after me very well. The car organised by Genesis picked me up for my appointments, with the same driver each time, making me feel at ease. The treatment sessions were comfortable throughout. I am very grateful to the team who looked after me so well.

One Stop Healthcare

Pain Management, Breast Surgery, + 48 more

Appointment on 31/01/2026- 1. Poor mobile network at the reception area, irrespective of mobile network provider. 2. Staff at reception does not know who visitors can log to use wi-fi. In my case I need wifi to access BUPA app to provide treatment authorisation code. I had to walk outside in the rain to be able to get network. 3. Staff at reception gave the wrong consultation room. 4. Waited past appointment time and when back to query. Told appointment at a different consultation room. Always had issues at reception

Spire London East Hospital

Gastroenterology, Obstetrics & Gynaecology, + 21 more

hi, i will comment on recent visit/s and also phone calls. Dr Jagwant Singh will forever be remembered as long as i live for he has brought back dignity in my life by removing the ailments i have been struggling with for 5+ years. i am confident that this man is seen as a hero to everyone he has helped. i cannot thank him enough. his work, his attitude, his mannerisms inspire me to be a better person. he inspires me to encourage my future children to become like him, an orthopaedic surgeon.

Mr Ross Kenny

General Surgeon

Ross is a kind, caring and compassionate surgeon who throughout the last year has helped me with the most difficult time. He provided all the information I needed to make some very hard decisions and supported the ones I made. He is one of the best communicators in the business and appears to have endless enthusiasm and energy for his job. I highly recommend him to anyone with breast problems.

Mr Rekesh Patel

Audiologist

Mr. Patel was very nice and he really helped me understand my hearing loss. He wasn’t salesy at all and was very informative, without overwhelming me. I’ve been to other clinics in the village and down the hill and they were very pushy, but Mr. Patel took a lot of time explaining everything and gave me my options. Thank you mr. Patel- I look forward to my new devices

Dr Sadia Bhatti

Obstetrician & Gynaecologist

Dr Bhatti was exceptional. She made me feel safe and calm through my entire experience with preeclampsia and an early cesarean with my second baby. I felt so grateful for her knowledge and patience. I really appreciated how easy it was to communicate with her any concerns I had. I highly recommend her to anyone who needs a calm and gentle doctor.

Mr Feroz Dinah

Orthopaedic Surgeon

Dr Dinah was fantastic both during and after the operation for my ACL reconstruction . Was very transparent about everything and put me at ease that he knew what he was doing. 4 months on and my knee is already feeling strong again (also down to lots of rehab) but definitely shows his fantastic skills. Would definitely recommend.