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One Ashford Hospital

Dermatology, Pain Management, + 21 more

There was a lot of confusion in regards to my follow up appointment post surgery. An appointment was booked and agreed for Monday morning, another appointment was booked for the afternoon in addition to the morning appointment, which I tried to rearrange for the following day and recieved confirmation, that appointment I found out later had not been booked and one was made for the following week, and I had called to confirm the appointment for Monday morning too. I found out later that the Monday morning appointment was cancelled but I was not told this until I arrived for the appointment early. Gill at reception was extremely helpful and was immediately on the case to help me as this was a wound check appointment. She spoke to Nikki and Bev and I was able to be seen very quickly. I appreciated all the help I was given by Gill and she helped me create my next appointment for 6 weeks time and navigate the situation well. The appointment itself was informative and very good. I believe there was a mix up with the lists for the day and it seemed to be that everyone just got confused with what appointments for me were needed to be rearranged/ cancelled. Everything was resolved quickly and calmly, and I thank everyone for their help in resolving this.

Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

I have now been to all three locations (I had Hernia surgery 4 weeks ago at their Grosvenor Street hospital) and have been very impressed. The clinics are very clean and more akin to a hotel than a hospital. My issue was a bad back and painful sciatica. I was seen about 15 mins after my appointment time, but that's to be expected these days and it wasn't a problem. I was seen by Mr Montgomery who was very efficient and he gave my back a thorough examination. He said I needed an MRI and I was dreading having to wait days as I had really struggled to get to the clinic due to my injury. However, to my amazement, they managed to arrange for me to have the MRI there and then. I was looked after my Ibrahim who was first class. What a nice guy, very friendly and engaging. Made me very comfortable and talked me through the process. The MRI took about 20 mins I guess and then we made an appointment for me to speak to Mr Montgomery 2 days later on a video call to go through the results of the MRI. Overall, another very good experience.

IVF Matters Fertility Clinic

Fertility Medicine

​"I highly recommend Dr. Irfana to anyone navigating the complexities of fertility treatment. After three years of trying and a failed IVF attempt elsewhere, we were unsure of our next steps or if a sibling for our child was even possible. Dr. Irfana truly felt like a godsend during a very uncertain time. ​From our very first introductory call, her expertise and confidence changed everything. She made us believe that every problem has a solution, listening patiently to every concern we had and addressing them with a clear, actionable plan. Thanks to Dr. Irfana’s dedication, we have successfully completed our family. If you are looking for a doctor who combines high-level medical skill with genuine compassion to start your journey to parenthood, she is the one to see. Also, special thanks to the staff (Sara, Alicija) for prompt responses always.

UK Vein Clinic - Manchester

Vascular Surgery

After trying to get my varicose veins sorted for years, (and unfortunately them getting worse over those years) I finally decided to get treatment from UK Vein Clinic in Manchester. I have had both legs treated using both ablation and foam therapy. The whole process was fantastic. I was treated so kindly by my Dr and the lovely nurses. They explained everything and took great care of me, ensuring I was comfortable. The process was very quick and I felt little discomfort. I was informed of everything happening and lots of aftercare tips. I am so glad that I chose UK Vein Clinic for treatment, their care has been fantastic right from booking a consultation to now, just after treatment. I’m still in my stockings but I am looking forward to the progress over the next few months. Thank you so much.

HCA Healthcare UK The Portland Hospital

Obstetrics & Gynaecology, Fertility Medicine, + 1 more

Dr Charlotte Frise is an excellent doctor. Despite the multiple complications I had, she had time for me even when she was off duty. She saw me through until I sailed through. I was never afraid at any point even when I couldn’t breathe and had oxygen of 80% on room air, I was motivated. Her smile was always soothing and reassuring, it felt like family. She treats patients like family and it’s heartwarming in difficult times. I begin to tear up when I express how I feel about the care she gave me. Am very impressed and grateful for her services. The NHS is blessed to have doctors like her.

Spencer Private Hospital Ashford

Pain Management, Audiology, + 11 more

Experience OK but to have to travel 80 mile round trip with 24 hrs notice was stressful, for the pre-accessment which I had to ask for, as not arranged. If I had been told on the information letter that if I was taking antibiotics I would need to have 4 weeks clear before I could have my procedure, this would have prevented me from excepting the procedure date I had been given. Therefore would have given the date to someone else. I had two weeks notice of my procedure which is OK if all information had been given to me. Find the administration side lacking. Lovely staff. .

Mr Vikesh Patel

Ophthalmologist

Mr. Patel carried out my upper Blepharoplasty. I couldn’t happier with both the experience and results. From the very first consultation he was completely honest, professional and incredibly calming, which put me at ease. He took time to explain everything clearly, answered all my questions and made sure I felt fully informed and confident at every stage. His manner is kind and reassuring and his skill and attention to detail are evident in the outcome. I am very grateful for his care and expertise and would recommend him to anyone considering this procedure.

Mr Sanjeev Anand

Orthopaedic Surgeon

I had surgery in May 2025 for a ruptured cruciate ligament in my right knee. Dr Anand was excellent from the first time I met him to my most recent consult where I was signed off He was always transparent with everything, my care and the financial side of things as well He always responded very timely to emails when I was needing reassurance. His secretary was also brilliant. Everyone at Nuffield was amazing, very caring and clear. The porter i had who brought me back to the ward after my surgery snd down to xray was so funny and kept me at ease throughout.

MUMS - Midlands Ultrasound and Medical Services

Sonography, Pain Management, + 37 more

Thyroid blood test. Never been before. Autistic so some challeges : a sign on door to push would have helped, it was intimidating, couldn’t get in straight away. An area with reduced lighting to wait would have reduced my overwhelm, was very close to waiting outside. Became very overwhelmed trying to explain which test I had booked, knew there was a fault on the website. Although the situation was rectified satisfactorily, it was still an overwhelming, triggering experience.

Mr Parijat Bhattacharjee

Obstetrician & Gynaecologist

My wife is vulnerable with a neurodegenerative disorder and I was concerned about her care considering it was for a delicate gynaecological procedure. I need not have been. The care, kindness and patience she received was truly exemplary and delivered with warmth the height of professionalism and clarity. Truly a beacon for the standard of medical care that all doctors should aspire to. Sincere thanks to the outstanding Mr Bhattacharjee and his team.

Mr Greg Rudol

Orthopaedic Surgeon

Mr Rudol was very thorough in his explanations of my condition. He answered all my questions and concerns methodically, ensuring that I understood. He explained the further treatment options, and the pros and cons of these, in detail and with relevant statistics so that I could make an informed decision. Mr Rudol was very reassuring and approachable in all of my consultations. I am extremely pleased with his advice and my progress under his care.

Pure Sports Medicine - St Paul's

Nutrition, Osteopathy, + 4 more

After a frustrating year with an ankle injury sustained playing football, seeing Alex at PSM has been great. Alex provided a detailed analysis of my gait and took a 3D scan of my foot to create orthoses customised to me. He also clearly explained what was going on with my ankle and how it can get better, having done a number of tests to pinpoint the issue. Highly recommend Alex for anyone struggling with a foot-related sports injury.

Mr Ertan Erel

Plastic Surgeon

I had an alar base reduction and I am extremely pleased with the results. This issue was plaguing me for my whole life. Professor Erol knew and understood exactly what I wanted and delivered precisely. My external scars are invisible and have made positive comments. My new nose fits my face therefore preserving my ethnicity. I recommend Professor Erol any and all nose procedures. Thankyou so much.

Dr Mugilan Anandarajan

Paediatrician

We got our private allergy testing done for our daughter with Dr Mugilan. Very detailed consultation by a caring consultant . Excellent communication. We were kept informed every step of the way. Nurse Alanna in the treatment room was very good at keeping my daughter calm during the blood tests . Great care by Dr Anandarajan and the nursing team .

Mr Ahmed El Gohari

Obstetrician & Gynaecologist

It was lovely to see Mr El Gohari for my 6 week follow-up. My husband and I were greated with a warm smile. His explaination of how well the procedure had gone was clear and precise. and I was reassured of my results. I can not recommend Mr El Gohari enough, he is a very kind knowledgeable consultant with a fabulous bedside manner.

Mr Simon Cockshott

Orthopaedic Surgeon

I arrived earlier than the appointment time because I thought I may have to fill in a questionnaire, which I did. From there I went through to see Mr Cockshott, who was very attentive, caring and approachable. From his diagnosis, a further appointment was made for the following week, for treatment. Very happy.