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Mr Alex Ionides

Ophthalmologist

It would be helpful to add the following to your briefing: after surgery - we will offer to help you to a taxi or to the taxi rank, if you do not have a person to accompany you (I went downstairs on my own and had to find a taxi - as the rank was not manned) Worth considering clear plastic, wrap around glasses for walking/cycling in windy areas/or where likely to be grit in the air Clear some space in your fridge for the eye drops which will need to be refrigerated If you are travelling invest in a portable coo lbag, with icepack to keep eye drops at the required temperature tell people ahead of time no eye make up on the day or for a month post op / swimming hair washing will be tricky for a few days, so consider dry shampoo explain to people what is normal in terms of recovery day by day over the subsequent days post surgery explain to people what to do, if despite taking the drops, there is a feeling of grit in eyes explain to people - if it is normal or not to see halos or to see with a soft focus - perhaps have images, which are shown ahead of time provide youtube video with how to insert drops - have practise drop session on a pre visit, with non irritant drops, to enable the technique to be mastered The person who provided the medicines did not go through the 'knuckle technique' which is on the document provided, trying to master this when your eye sight is recovering is not straightforward Suggest that patients have ibrufen 200 and or paracetemol at the ready suggest setting alarm on phone at regular intervals for drop taking

Diverse Minds Clinic

Psychiatry

I cannot recommend Diverse Minds Clinic highly enough. From the very first contact, the entire experience was professional, supportive, and reassuring. The clinic offers a calm and welcoming environment, and it’s clear that patient care is their top priority. Dr. Alex Cappai is exceptionally knowledgeable, compassionate, and thorough. She took the time to truly listen, asked thoughtful questions, and provided clear explanations throughout the assessment process. I never felt rushed, and for the first time, I felt genuinely understood. The diagnostic clarity and tailored treatment plan have made a significant positive impact on my life. The clinic’s approach goes far beyond a standard appointment, it is holistic, evidence-based, and deeply respectful of individual needs. Communication was excellent, appointments were well organised, and follow-up care was consistent and reliable.

Nuffield Health Brentwood Hospital

Anaesthetics, Audiology, + 35 more

Everyone I spoke with and interacted with was invaluable and answered all my questions clearly and with as much information as I wanted. They recommended various pieces of advice tailored to any issues I was having, which contributed to my quick healing and recovery process. The anaesthetist, Paul Bailey, used for our surgery was really helpful and understanding before, during and after the surgery in advising me on the best way to manage the post-op pain. My day nurse Gary, and night nurse Debbie, were both really friendly and professional, constantly checking in to see if I needed anything or if they could help. Even down to the porters and food service, which was really nice and accommodating with food choices and timing as and when I needed. It just seemed everyone there was trying their best to help as much as possible to make everyone comfortable.

The Park Hospital (part of Circle Health Group)

Breast Surgery, Cardiology, + 19 more

After my atrial fibrillation (AFib) diagnosis, I booked an appointment with Dr Davies at the Park Hospital. He explained the treatment options: medication, a cardioversion (an electrical reset of the heart), or an ablation. His manner and experience are second to none. He helped me understand the options and I decided upon the RF ablation using the new state of the art facility at the Park. Dr Davies and his brilliant team carried out the procedure and the ITU aftercare team were equally impressive. I’m very pleased to say it went well and heart is now back in normal sinus rhythm, and I’m expected to make a full recovery. I would have no hesitation in highly recommending Dr Davies and everyone at the Park Hospital.

Spire Bristol Hospital

Breast Surgery, Cardiology, + 18 more

The administrative processes are not always easy to naviagate but the staff at the hospital are professional and helpful. Staff on reception seem well briefed on what information is needed from patients. Clinical staff - both on the wards and in the CT scanning teams were professional and reassuring. It would be useful - for people accompanying a patient for a procedure - to have some information about facilities available to them. I was at the hospital for 12 hours and the only way to get something to eat was to go out of the hopsital to buy it. It would have been helpful to have some catering available on site - if only by machine.

Dr Theodora Kalentzi

General Practitioner

Dr. Theodora Kalentzi put me at ease and made me feel able to talk about my menopause symptoms without any judgement or embarrassment. I was able to discuss my symptoms on how they were affecting me and my life. For the first time in ages I had hope for getting my life back with the help of HRT. Dr. Kalentzi provided me with all the information and options with clear advice and care. My first visit was a number of years ago now and I regularly visit for follow up appointments to discuss any issues. I have my sanity and my life back thanks to Dr. Kalentzi for compassion and caring.

Harley Street Specialist Hospital

Orthopaedic Surgery, Cosmetic (Aesthetic) Medicine, + 8 more

Everything went ok but if I had one criticism it would be I felt that the surgical area was very busy and needed more nurses . I was left in my room with no one coming in for quite a long time and although offered a coffee after the procedure I eventually had to ring my bell and a Dr came and brought me a coffee . Luckily I am not a nervous patient but if I had been there wasn’t enough contact with nursing staff . They’d appear and say they were going to do something and then disappear and not come back .

Total Hearing

Audiology, Ear Care

This is a truly excellent service. I had been to another ear wax removal specialist a few days earlier who had failed to unblock my ears after half an hour of trying. I have a particular shape of ear canal that causes the wax to sit stubbornly on the ear drum. Rekesh is very personable and knowledgable and has a lovely comfortable treatment room. Within a few minutes he had completely unblocked both my ears, almost effortlessly. I was delighted and I highly recommend this service.

Barts Health London Private Care

Cardiology, Cardiothoracic Surgery, + 5 more

I came to Barts for PFO closure with Dr Micheal Mullen and can not thank everyone at St Barts enough for their help, care and professionalism, from the moment I walked through the doors to the moment I left. The nurses on ward 3C were incredible, friendly, helpful and me laugh throughout. The surgical team were brilliant! So informative and put me at ease throughout.

Dr Sara Khaksar

Oncologist

Dr Sara Khaksar is exactly the type of professional that anyone would wish to advise them when life takes an unexpected turn. Her manner is forthright, informed and expressed in laymen’s terms. If you have an issue with prostate cancer Dr Khaksar is the medical professional that you need in your contact list.

Miss Heena Mehra

Obstetrician & Gynaecologist

Went in for biopsies due to thickening of the lining of the womb. I’ve seldom met a doctor with thus level of experience and knowledge combined with a care and calmness that really puts you as a patient at ease knowing you’re in good hands. These biopsies hurt a bit but I felt calm and ready thanks to Dr Mehra

Circle Cheshire Clinic – part of Circle Health Group

Cardiology, Dermatology, + 9 more

Even though there was an error with the theatre not being booked correctly the team did everything to ensure that the change of time was communicated. They looked after me and I cannot fault anyone on the team who rescued what could have been a very stressful event and made it right.

Mr Denosshan Sri

Urologist

One of the best surgeons I've ever had the pleasure of meeting. Mr Sri explained everything thoroughly so that I was very informed going into the prostatectomy. My recovery is going really well and I have to say that I am beyond grateful for the excellent care he provided.

Mr Sayed Iqbal Miakhil

Urologist

Excellent very understanding kind supportive in my treatment and outcome in our discussions to which I felt very positive and happy of the outcome. With the explanation & understanding of the outcome. With Many Thanks.

Mr Kiran Divani

Orthopaedic Surgeon

I have no words to say about Dr Divani. The service he has rendered is something I will never forget in my life. I can honestly say that having someone like him is a valuable asset to tis national health service.

Mr Sridhar Rathinam

Cardiothoracic Surgeon

This was a follow up and final consultation with Mr Rathinam. I have felt very well informed, supported and happy with all aspects of my care from first meeting in June, the subsequent surgery and post op care.