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Venturi Cardiology

Cardiology

My experience has been nothing short of exceptional. My initial contact was with Tracey Lomax (Manager), and from the very beginning she offered a level of care and attention that truly stood out. I had written a long list of questions—around eight—and she took the time to highlight and respond to every single one. When I later sent even more questions regarding my chosen procedure (a Coronary CT Angiogram), she continued to provide thorough, reassuring answers. My intention was simply to undergo a non-invasive heart assessment at the age of 53—much like purchasing travel insurance, you prepare for the worst but hope for the best. Tracey reassured me that this was absolutely the right place for such an assessment. I had already enquired with two other providers, including Alliance Medical, but their responses felt robotic and impersonal. The level of genuine care here made all the difference. I also want to highlight the professionalism of the radiologist, who carried out the scan with great precision and made me feel completely at ease throughout the procedure. In addition, the nurse who took my blood samples three days prior to the scan was equally kind and professional—and the fact that these pre-scan blood tests were fully included in the cost was a significant and appreciated gesture. Dr. Gavin Lewis was the consultant who saw me both before and after the scan, with the consultation arranged on the same day. His explanation of the results was clear, calm, and reassuring. Both my wife and I left feeling confident about the future and grateful for the guidance he provided—including helpful advice on maintaining a healthy heart and speaking with my GP about medication adjustments. The final report arrived at my home within seven days, and a copy was also sent directly to my GP. My medication was promptly reviewed, updated, and delivered straight to my home. I am taking the time to write such a detailed review because they genuinely deserve it. They put real effort into caring for me, and I want to acknowledge that level of dedication. Highly recommended.

The Focal Therapy Clinic

Oncology

I went for an independent assessment of my prostate cancer diagnosis with a possible view to private treatment if I did not get chosen for focal therapy on the NHS trial that I hade been offered. Also to help me make my mind up which of the many options offered to me by the NHS A consultation was quickly arranged via Mr Doherty’s p.a. for £250 which my wife and I attended. I was given an excellent appraisal at the meeting followed by a letter that outlined a meeting Mr Doherty had with his peers to discuss my case. The letter confirmed that in their opinion focal therapy was a good option in my particular case having had access to my medical records This in my view was an excellent service for the fee but I was lucky enough to be chosen for this focal treatment under the NHS trial, I would have gone private had not my private medical insurance rejected my claim (that is another story) I am however indebted to Mr Doherty’s help and service which he provided So far the day operation held in Oxford on the 10th Nov 2025 has had very few downsides although I am still awaiting the final result on Jan 13th 2026 and hoping for a positive result from my consultant on this day The treatment was far less intrusive that the other options offered to me for which I count myself very lucky. Under the trial I will be monitored so that the NHS can find out how the longer term prognosis is for focal treatments so they are able to offer this more widely in the NHS. For my selfish sake I hope that it is good news for me and will enable others to benefit from my experience now and in the future. I am aged 74 and look forward to good health for the foreseeable future.🤞

Professor Greg Shaw

Urologist

i underwent a radical prostatectomy for a grade 2 c prostate carcinoma. using the da Vinci robotic system by Professor Greg Shaw. I found him to be easy to talk to and he explained my surgical and non surgical options at our first appointment. He gave me confidence and also explained the possible complications from surgery. I opted for the Robotic surgery which was expertly performed. The first post operative day I was sleepy but absolutely without discomfort. I live some distance from London and as a result I was given the option of a two night stay. The second day i did have a little discomfort to my upper back but it was easily resolved with paracetamol. I was warned by Prof Shaw that this would happen and it was due to the gas that was infused into the abdomen to help with visualisation of the prostate and to to reduce the bleeding. The mild discomfort was gone by day 4 and I was fully mobile by day 2. It is early days and the urinary catheter was removed just under a week ago and although I can feel he need to pass urine at night so I remain mostly dry the sensation has only returned a little during the day but every day is better than the previous one. In short the surgery for me was easy and the post operative course has been good. The urinary problems I was warned about and I feel sure it will be only a week further before I am dry. i would recommend Prof Shaw to you without hesitation he is a most pleasant gentleman and I have confidence in him both as a communicator and as a surgeon.

Mourne Private Clinic

Dietitian, Imaging (Scans), + 3 more

I have been a patient of Dr. Urquhart for several years while working through the long-term effects of complex trauma, late diagnosed neurodivergence and profound life challenges. Through analytical psychotherapy and EMDR, he has helped me find steadiness during some of the most difficult periods of my life. His ability to understand what lies beneath the surface, to hear what isn’t said and recognise what others miss, has been central to my progress. Our work together has also helped me uncover the root causes of physical symptoms I had struggled with for most of my adult life, which no medical practitioner had ever been able to explain. Since addressing these issues in therapy, these episodes have significantly reduced. What I value most is his calm, steady presence and his deep understanding of human needs. Perhaps for the first time in my life, I'm beginning to meet myself, and learning to accept myself for who I am. The transition to Mourne Private Clinic has been seamless. The staff are warm, organised and professional, creating an environment that supports the therapeutic work beautifully. I would highly recommend Dr. Urquhart and the clinic to anyone seeking thoughtful, skilled and compassionate care. And, finally, there is no shame in therapy. On the outside I look like anyone else, living a seemingly ordinary life, but reaching out for support has been one of the most life-changing decisions I have ever made.

Nuffield Health The Holly Hospital

Paediatrics, Obstetrics & Gynaecology, + 10 more

Usually feedback is of a negative nature but this is not one of those occasions. My experience was awesome for which I am super grateful. I have had a number of gastroscopies in my life so was nervous about what was going to happen. From the moment of my arrival I was greeted and made to feel comfortable straight away. The pre-procedure nurses were very clear, helpful and showed huge amounts of empathy about what was going to happen. When wheeled into the operating theatre I was introduced to all of the team who were to perform the procedure, all of whom had welcoming smiles and a reassuring tone (a tone that continued throughout the procedure). Dr Alan Watson was super clear, professional and again very comforting. I knew I was in safe hands. I just had a throat spray, no sedation, so was fully aware of what was going on. One action that was performed by a nurse during the procedure was to, comfortingly, rub my shoulder. I couldn’t see who it was, but such a small, seemingly insignificant action, was hugely important to me and kept me connected with humanity during the brutal fact that I had a scope down my throat. Post procedure, I was greeted with the warm smiles again and wheeled to the recovery area where again everyone was super attentive. I can’t say thank you enough for everything. The team were awesome.

Newmedica Norfolk

Ophthalmology

The team at Newmedica from the receptionists to the optometrists, nurses and Mr Anjari my consultant were so welcoming and made me feel at ease from the moment I arrived. I was quite anxious about having cataract surgery, but the team made me feel relaxed each time I visited. Mr Anjari was very reassuring and spent time helping me decide which lenses were right for me. The surgery was quick, and painless - so efficient., I had no need to worry about going back for the second one. The aftercare was excellent too with a phone check up and another thorough appointment. Mr Anjari helped me choose Galaxy lenses … I can’t believe how clearly I can see near and far ! It is nothing short of miraculous after living in a blur for years! I am now able to read the smallest print yet look across a field and identify birds in the trees. I’ll be forever thankful to Mr Anjari and his team for the transformation of my sight.

Mr Nicholas Marshall

General Surgeon

Highly recommend this hospital! The staff at Highgate Hospital are absolutely lovely kind, professional, and genuinely caring from the moment you walk through the doors. The entire place is spotless everything feels clean, organised and extremely well maintained, which immediately puts you at ease. I had a procedure done with Dr. Marshall and he is unbelievable truly an amazing doctor. His expertise, reassurance, and calm approach made the whole experience a 10/10. I couldn’t have asked for better care. Every member of staff I encountered was helpful and attentive, always willing to go above and beyond. From the nurses to the reception team, everyone made sure I was comfortable and informed throughout. I have absolutely no complaints only praise. A wonderful hospital with outstanding care. Highly recommend Nuffield Highgate Hospital!

Dr Usamah Jannoun MD DMS-Med D-SEM FFSEM

Sport & Exercise Medicine Doctor

Dr Jannoun has taken his time to understand my issues and also to examine me thoroughly, he took his time in our consultation to go through my worries and concerns but also ran several tests with me to understand my issues. He took on bored my worries and went about and beyond to accommodate. Dr Jannoun referred me for an MRI and I requested another MRI which he was happy to approve as I had concerns about my mid back. Dr Jannoun provided me with options based on my MRI and referred me to specialists and advised me on all the risks regarding procedures. I went for my procedure for an epidural and it is safe to say I was in safe hands. The Dr walked me through the process and was not as bad as I imagined. I am currently on my road to recovery but it is safe to say I wouldn’t have been here without Dr Jannoun.

Mr Riaz Agha

Plastic Surgeon

I recently visited for an up and coming procedure I have booked in for the 12th. Dr Agha was detailed and thorough during my F2F visit. He communicates well and listened to all my thoughts, he advises well-equally is as realistic with surgery and the results. The location itself on Harley Street is pristine all of the staff and friendly and welcoming. The clinic is very easy to find- I came from Euston. It was a straight forward journey for me coming from Shrewsbury. Considering I travelled alone, it was quite enjoyable. Really looking forward to my procedure, having waited around 7 years for it after having my little girl and not wanting to jump into having surgery while she was so young. My patient advisor has also been brilliant along the way, thank you Jenny.

HMT St Hugh's Hospital

Cosmetic (Aesthetic) Medicine, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

It's two days since I had major surgery at St Hugh's hospital in Cleethorpes. I still find my eyes tearing up with gratitude at how well they have cared for me. Their consultants are of the highest calibre. And all the staff on the wards, from nurses through to the kitchen, are a joy to witness. Their happiness at work permeates through every nook and cranny. They have looked after not just my body, but my emotions and my dignity. Major surgery is always stressful, but the aftercare I had at St Hugh's has given me a headstart in my recovery. All credit too, to the wise and judicious management in the background. Only good managers could maintain a team who are so united and happy in their jobs. Thank you, thank you, thank you.

Freedom Vision - Cambridge

Ophthalmology

Impossible to speak to anyone in Cambridge which was very frustrating. am used to being seen privately and this did not come up to the usual standard. Although the staff were very polite and friendly I felt that nobody was sure what to do and did not fill me with confidence. I have never gone privately and only seen the surgeon on the day of the operation with no follow up appointment with the actual surgeon. I was left with a cut on the skin to the left of my eye and an indentation across my eyebrow which I feel had probably been caused by the clamp used to keep my eyelid open. I was left feeling that for some reason the private sector in Cambridge was struggling. A great pity.

HCA Healthcare UK The Harley Street Clinic

Breast Surgery, Cardiology, + 9 more

As previously commented, the experience at the clinic was faultless. This is particularly important for those in unfamiliar surroundings. Reception staff were charming, reassuring, happy to help and crisply efficient. I knew my consultant well and was seen on time, after a short while in the comfortable surrounds of the waiting room - excellent coffee! I will attend again in the Spring and feel confident this will be an equally satisfying experience, in the knowledge the expertise of my consultant and the LUS practice, housed at the HCA Clinic, must be amongst the finest available anywhere.

Mr Indy Sian

Ophthalmologist

Mr Sian is the consummate professional.  His genuine desire to make a difference and improve difficult situations is palpable. He has the rare ability to explain technical details in a very understandable manner, which in his field is a huge asset. I felt comfortable during and after the procedure and was reassured by his personal call the following day. The Nuffield Taunton provides a friendly and professional service from arrival to departure by all involved. I am delighted by the outcome in my case and have been able to resume my hobbies and normal life. Highly recommended.

Mr Edward Massa

Orthopaedic Surgeon

From the minute I first walked into Edward Massa's office he made me feel at ease. He explained everything in a way I could understand. This experience carried on throughout my admission for surgery and aftercare. He talks to you more like an old friend than some random patient. I had full hip replacement and was walking with crutches the next morning - although I had done pre-op exercises I feel this was down to Mr Massa's expertise in his field of work. I cannot recommend him enough - I may need another hip replacement at some point and wouldn't want anyone else.

Dr. Pragati Kakkar

Obstetrician & Gynaecologist

Dr. Pragati is an excellent doctor. She explains everything in a very clear and detailed way. I felt very comfortable throughout my visit. The clinic environment is very friendly and welcoming. Every single thing is explained properly and with great patience. The staff is also very caring and supportive. They took very good care of my baby as well. Everything was absolutely wonderful. I would 110% recommend Dr. Pragati and her clinic. Thank you so much to Dr. Pragati and the entire staff..

Mr Divyang Shukla

Orthopaedic Surgeon

Mr Shukla is an outstanding orthopaedic surgeon. From my very first appointment, he was kind, patient, and extremely thorough, taking the time to explain everything clearly and put me completely at ease. His expertise and professionalism are exceptional, and the care I received was of the highest standard. I am incredibly grateful for his skill and dedication, and I would not hesitate to recommend Mr Shukla to anyone in need of orthopaedic care.