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St Joseph’s Hospital

Physiotherapy, Audiology, + 22 more

I came into St Joseph’s on the 10th of January for a Abdominoplasty procedure, from entering the hospital and being greeted professionally by the reception, to the assistant who came down to reception to collect me and show me your my room, went smoothly and l would say, the highest stand l have had at a private hospital. The ward staff attended to me immediately, carried out their pre-op checks, were very informative in terms of time of the procedure etc, l couldn’t have been made more comfortable and cared for. The cleanliness and room was outstanding, l have had a number of stays at private hospitals over a period of 15 years and St Joseph’s is the leader from all parts of the service provided, your hospital should be used to show others how to set the highest standards, which you certainly excel at. Mr Wilson was outstanding too, from our initial consultation to the surgery and aftercare. I recurved a call from St Joseph’s on the 3 day after being discharged to check on my progress, which l wasn’t expecting but very much appreciated it. I have received the highest of care and everyone l met was amazing. Thank you for everything you did for me.

HCA UK at The Shard

General Practice (GP), Obstetrics & Gynaecology

From my first appointment, Dr. Philipose demonstrated exceptional professionalism and care. He listened attentively to my concerns, asked thoughtful questions, and explained his reasoning behind each test in a way that was easy to understand. The diagnostic process felt thorough and purposeful rather than rushed. What stood out most was his focus on identifying the root cause. He connected the findings from multiple tests, walked me through the results step‑by‑step, and outlined the likely diagnosis with clarity and confidence. I appreciated how he balanced technical detail with plain language, making it easy to make informed decisions. The follow‑ups were equally impressive: clear next steps, timely check‑ins, and a structured plan that made me feel supported throughout. Communication was prompt, and any adjustments to the plan were explained transparently. Overall, Dr. Philipose combines deep clinical expertise with genuine patient care. I left each interaction feeling heard, informed, and reassured. I’m very grateful for his help and would recommend him without hesitation.

Mr Hosam E Matar

Orthopaedic Surgeon

I attended my post‑operative review with Mr Hosam E. Matar following my recent surgery. The appointment was thorough, reassuring, and clearly focused on ensuring my recovery is progressing as expected. Mr Matar reviewed my symptoms, mobility, wound healing, and overall progress in detail. He explained each aspect of the recovery process in a clear and understandable way, taking the time to answer all questions without rushing. His manner was calm, professional, and supportive, which made it easy to discuss any concerns. He assessed the surgical site carefully and confirmed that healing is on track. He also outlined the next steps in my rehabilitation, including what activities I can safely resume, what to avoid, and what signs to monitor as I continue to recover. The guidance was practical and tailored to my situation. Overall, the review was extremely positive. I left the appointment feeling confident about my recovery plan and grateful for the high standard of care provided by Mr Matar and his team.

The Royal Free London Private Patients Unit

Cardiology, Cosmetic (Aesthetic) Medicine, + 18 more

Needed a routine hernia operation, didn't want to wait 4–6 months, chose Royal Free Private Patients based on surgeon's online profile and because profits go to NHS; also I have been an NHS patient at RF. Was seen quickly for initial consultation and got surgery appointment when I wanted it. Mr Iype did a tidy job of the surgery, I am now recuperating with no complications so far and very little pain. Anaesthetists were friendly and efficient, and Severo my nurse in my ward was helpful, reassuring and friendly. I had a ward room to myself, which my wife could stay in while I had the surgery. It was clean and roomy, though a little cold – take extra blankets. The lunch I was given after surgery was pretty good, and they were able to get a sandwich for my wife too as well as teas and coffees. All in all, went very well.

Practice Plus Group Surgical Centre, Devizes

Dentistry, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

I was made to wait 6 months for my cataract operations because I had a cardioversion. This is a short sedation rather than a general anaesthetic. I have been given no clinical explanations for this. I am in perfect health despite my age. I understand that a normal waiting time at other hospitals is 6 weeks with good recovery after a major operation. I suspect there are no clinical reasons, just a bureaucratic hesitation to take the slightest risk. I wonder how many patients discover that “Well soon” should be retitled “Well sometime”. Your bureaucratic incompetence is illustrated by your list of specialists which does not include the name of my surgeon, your lead ophthalmologist Dr Marzena Raszewska. It is her recorded ability that persuaded me to wait the 6 months rather than seek an alternative.

The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

I had a really positive experience at The Harborne Hospital. I was greeted warmly on arrival and was actually seen before my appointment time, which was very much appreciated. My consultant Mr Leung truly listened to me and took the time to understand the full picture of how I’ve been feeling. He was extremely thorough, and for the first time in a long while, I left feeling hopeful — hopeful not only that my pain can be better managed, but also that I may finally get a clear diagnosis of what is actually happening to me. I really appreciated how carefully and thoughtfully everything was explored. Every member of staff I met was kind, professional, and supportive. The level of care and compassion shown throughout my visit was outstanding. I wouldn’t hesitate to recommend this service.

Mr Christopher Thomas

Orthopaedic Surgeon

Mr Chris Thomas is the best surgeon a person could wish for. He explains all aspects of your injury and the required follow up procedure in clear precise terms. All concerns were queried one to one with Chris via email. Response was swift and informative. Surgery experience was relaxed and a pleasure knowing that all my concerns were taken on board and acted on. The whole experience was first class, and the outcome has been life changing. I am now back mountain biking and enjoying life pain free for the first time in over a decade. All this after only 11 weeks post op. I cannot rate Chris Thomas highly enough. Communication and competence goes above and beyond any other surgical experience I have encountered.

Mr Manaf Khatib

Plastic Surgeon

I cannot recommend Dr. Manaf highly enough. From the very first consultation to the final results of my ear pinning surgery, the experience was exceptional. Dr. Manaf was incredibly professional, calm, and reassuring, taking the time to explain every step of the procedure thoroughly. The surgery itself went smoothly, and the results have exceeded my expectations — natural, symmetrical, and life-changing. The aftercare and follow-up were just as impressive, showing genuine care and attention to detail. Thank you, Dr. Manaf, for your kindness, and professionalism. I am truly grateful and would confidently recommend you to anyone considering ear pinning surgery.

New Victoria Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Pain Management, + 26 more

My surgery took place there and had to stay overnight due to vertigo and dizziness. The hospital was friendly, new and pristine. The nursing staff outstanding as well as of course the medical team. I had dinner and breakfast and it was also healthy and delicious. Yesterday I returned to have the dressing removed and it was equally good. If any criticism would be to the pharmacy with a 30minute wait to get my prescription and also despite being a Bupa hospital not having the availity to charge Bupa for medication- I am under Bupa Global and in other Bupa hospitals this is the case.

Matrix Eye Clinic

Ophthalmology

The treatment I received at the Matrix Eye Clinic was excellent from both Mr Guy Smith and his first class team. The results from the cataract operation in both eyes is sensational. My eyesight is significantly improved, the length, the accuracy and the intensity of the colour are all enhanced. I am absolutely delighted. Before I had the operation I was considering exchanging our television for a new model because I was having difficulty in reading small print and the scene was blurred. Now I can enjoy watching. Amazing! I have no hesitation in recommending Matrix Eye Clinic.

Ms Gayle Merchant

Holistic Therapist

I had an online meeting with Gayle which was really helpful, much more relaxed than expected whilst including an in-depth exploration of my test results, health issues, and their timeline and effects on my life. Gayle is polite, respectful, understanding, and easy to talk to, as well as thorough and interested to understand and create a full picture. She’s very knowledgeable in a range of areas and made various links between results and possible causes. I look forward to continuing my health improvement with her support.

OCL Vision London

Cosmetic (Aesthetic) Medicine, Ophthalmology

I had Smartsight surgery with Allon Barsam about 2 months ago. The whole process from initial consultation, to surgery, to follow up appointments has been fantastic, and I would highly recommend OCL to anyone considering vision correction. You really get that premium, personalised feel here. Everyone I interacted with was kind, helpful and reassuring. I'm delighted with my new vision and the days of having to think about contacts and glasses feel like a distant memory. A heartfelt thank you to the whole OCL Vision team!

Mr Akash Patel

Orthopaedic Surgeon

On my initial appointment Mr Patel took time to tell me my different options and the possible outcomes. I chose to go ahead with a total knee replacement, which was very successful I was very pleased with the aftercare, follow up appointments and the physio I received. On my long term outlook I feel that this operation has made a massive difference to my mobility and my quality of life. Thank you Mr Patel

Dr. Krishna Lingam

General Surgeon

Me Lingams down to earth yet caring attitude was evident from the initial consultation, through to surgery and into aftercare. He was honest in what he felt achievable with the varicose vein treatment I received. The results exceeded my expectations and one month on everything is pretty much healed and on the way to a full recovery. Highly recommended and a big thank you.

Dr. Kunal Gadhvi

Ophthalmologist

Dr Gadhvi was kind, professional and fully informative throughout the whole process. He had a lot of patience and time for me with all my questions and concerns. This was incredibly reassuring and greatly appreciated before, during and after my eye surgery. I am so thankful to you, Doc, for helping me gain my sight back in my left eye!

Mr Bhamy Hariprasad Shenoy

Ophthalmologist

We’ve been under Mr. Shenoy for our young son on and off for several years. I always trust his opinion. He was highly recommended by other ophthalmologists and has been so helpful for us. He explains clearly and has helped our son enormously. I’m so glad we came to him & he was able to use his expertise to aid our son.