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Kingsbridge North West Hospital

Audiology, Cardiothoracic Surgery, + 29 more

The hospital was very clean, staff were very friendly and helpful. The procedure staff were particularly nice and professional. I was very happy with the procedure and the level of professionalism and also good bedside manner. One/two areas which could be improved if you are interested : 1. Pre-procedure information suggested an overall time from entry to release of approx 2hrs. With a 6pm admission time, I assumed I could arrange a collection for 8.30pm with some time to spare. However, on arrival, after approx 1hr 15mins it became apparent that the admission time of 6pm was a general time for 3 patients to be admitted and seen that evening between 6-9pm. I happened to be patient no.2, so was seen around 7.30 and released around 9, meaning I could not use the lift arranged (my wife &kids were ok til then, but not after). This then presented me with a choice of either taxi home or to ask someone at short notice to come and collect me. Had I known the range of procedure/release times in advance, I would have arranged a different, more appropriate, lift from the start. This leads to point no.2 2. I was not made aware of the choice on whether to have sedative or not. The literature states "you will be given a sedative" not that you have a choice. After the delay above, this then created a difficulty whereby if I took the sedative, I could not legally be released to an unknown taxi driver and would have to arrange another lift at short notice or not take the sedative. I opted to not take the sedative. Had I known this option was there, I could have driven myself to and from the appointment. It also would have saved my wife and kids spending time in the car on a busy evening. In connection with this, during the appointment, it sounded like release/recovery after the sedative was likely to be several hours, so release before 10-11pm was unlikely from the start and it was always probably going to be later if I took the sedative. Please don't take the above as criticism, just highlighting that making the choice on sedative clear would have allowed me to more easily plan both my transport. Also providing a bit more detail on the admission/procedure time range and release time range would have allowed me to more easily arrange appropriate transport. Basically, more information would have made things a bit easier is all

The Focal Therapy Clinic

Oncology

I went for an independent assessment of my prostate cancer diagnosis with a possible view to private treatment if I did not get chosen for focal therapy on the NHS trial that I hade been offered. Also to help me make my mind up which of the many options offered to me by the NHS A consultation was quickly arranged via Mr Doherty’s p.a. for £250 which my wife and I attended. I was given an excellent appraisal at the meeting followed by a letter that outlined a meeting Mr Doherty had with his peers to discuss my case. The letter confirmed that in their opinion focal therapy was a good option in my particular case having had access to my medical records This in my view was an excellent service for the fee but I was lucky enough to be chosen for this focal treatment under the NHS trial, I would have gone private had not my private medical insurance rejected my claim (that is another story) I am however indebted to Mr Doherty’s help and service which he provided So far the day operation held in Oxford on the 10th Nov 2025 has had very few downsides although I am still awaiting the final result on Jan 13th 2026 and hoping for a positive result from my consultant on this day The treatment was far less intrusive that the other options offered to me for which I count myself very lucky. Under the trial I will be monitored so that the NHS can find out how the longer term prognosis is for focal treatments so they are able to offer this more widely in the NHS. For my selfish sake I hope that it is good news for me and will enable others to benefit from my experience now and in the future. I am aged 74 and look forward to good health for the foreseeable future.🤞

Abbington House

Holistic Therapy, Psychiatry, + 1 more

Had a very warm welcoming at Abbington house, staff and peers were very nice. Room was nice, quite overwhelming to start with, with it being my first time at rehab. I then started to feel more comfortable with the help of the staff and my peers, putting me out of my comfort zone probably was the best thing they could of done otherwise I wouldn’t of been so open. Staff very accommodating, my therapist was very empathetic, I got on with her very well, opened up slowly but eventually we got there. I still feel I have stuff to work on, my co dependency and self love but I know that will come in time, from outside sources, just think they should not of mentioned that I would be getting DBT therapy whilst I was here as that was one of the selling points to me coming to Abbington house. The only other down side was prior to coming in I was told I would have at least one, one to one a week. But that did not happen for the the first 3 weeks, so felt a bit let down, so did my parents which they then raised there concerned to Mikey, who was quick to come up with 2 options to compensate this, which I thought was very good.

Hope Park Dental Practice

Dentistry

I have been a patient of Grace’s at Hope Park Dental Practice for many many years, and our whole family has been under Grace’s truly wonderful care since she started out in South Queensferry back in the day! Grace is the most professional, knowledgeable, caring, friendliest dentist we know. She always makes us feel comfortable and truly confident in everything she says and does, she NEVER over treats us, she keeps us so well looked after. The receptionists and all Grace’s team are all extremely friendly, so lovely, and are always very supportive and polite. Myself and all my family members have ALWAYS been made to feel welcome and comfortable throughout our experiences in the practice and I would highly rate this dental practice 10/10 for excellent quality and care.

Dr Athina Zakynthinaki

Psychiatrist

My teen daughter has been under the care of Dr Zakynthinaki for the last 3 months for autistic burnout alongside low mood and anxiety. Dr Zakynthinaki has been wonderful in so many ways - she's empathetic with my daughter and with me, she listens and she's been incredibly responsive to our questions. She explains things so well and in a lot of detail, which I really appreciate. It's so refreshing to come across a specialist who's willing to work with a patient so diligently and with so much care - who can offer not only the clinical experience, but is also very patient-focussed. I feel we are both seen and heard by her. If you are looking for support for your child / adolescent, particularly if they are neurodiverse, I wouldn't hesitate to recommend Dr Zakynthinaki!

Kingsbridge Private Hospital Belfast

Vascular Surgery, Breast Surgery, + 37 more

The initial consultation was an evening appointment and I considered it to be expensive. The consultants fee (Dr Kadhim) was £250 (equating to £1000 per hour) Administration fee £35 (for what) and an e.c.g which took all of 5 minutes was £111. Total £396. I was promised by the consultant that Cardioversion would happen before my holiday in mid December but received excuses from admin staff why this could not happen. I kept pestering and eventually received notice at 3.00pm the day before that Cardioversion would occur at 07.30 the following morning. The actual Cardioversion went without hitch, the consultant Dr Menown and his staff were excellent, facilities were good, food was ample and all went well. So do not take no for an answer.

Miss Aisling Freir

Physiotherapist

I truly cannot thank Jessica Zaayman (Pure Raynes Park) and Aisling Freir (Pure Kensington) enough. After having my twins full term three years ago, I spent a long time “getting by” and assuming that certain symptoms were simply my new normal. Jessica and Aisling worked together seamlessly. They listened, supported me, and developed a clear, structured plan tailored to my needs. Within just a few months, the improvements have been significant. Their professionalism and the quality of care I received have been exceptional. I am genuinely grateful for the difference their work has made to my day-to-day life and wellbeing. I highly recommend both Jessica and Aisling.

Mr Edward Massa

Orthopaedic Surgeon

From the minute I first walked into Edward Massa's office he made me feel at ease. He explained everything in a way I could understand. This experience carried on throughout my admission for surgery and aftercare. He talks to you more like an old friend than some random patient. I had full hip replacement and was walking with crutches the next morning - although I had done pre-op exercises I feel this was down to Mr Massa's expertise in his field of work. I cannot recommend him enough - I may need another hip replacement at some point and wouldn't want anyone else.

Spire Liverpool Hospital

Cardiology, Cosmetic (Aesthetic) Medicine, + 17 more

Mr Iqbal was very kind and professional and i was very comfortable with him operating on my eyes.The procedure was explained in detail, it was recommended that I researched and thought about the eye surgery that we have discussed. I had 2 appointments with Mr Iqbal before surgery. Hospital staff were very helpful and I felt very well cared for after my operation. I would highly recommend Mr Iqbal and very much appreciated his work and thank him so much. I'm truly delighted with my eyes.

OneWelbeck

Cardiology, Gastroenterology, + 20 more

Despite paying through the nose for a blood test, I'm still waiting weeks later for results (est. results timeline 3-5 days). Also received additional bills for tests that weren't pre-defined as separate costs - some costs are clearly noted upfront, some others arent and this is deceptive and unprofessional. Whilst staff are friendly, waiting times are awful (40mins for a private blood test? Will be recommending all people to avoid until these issues are addressed

MUMS - Midlands Ultrasound and Medical Services

Allergy Medicine, Breast Surgery, + 31 more

Oh my Davide was fantastic for our gender scan. We got to see way more than we anticipated, its little arms, legs, everything was explained to us, got to hear the heartbeat and have a usb to keep the memories. I highly recommend a private scan. We are planning to come back around 26 weeks and maybe again in the 30s as it can be quite some time between scans on NHS. Honestly highly recommend, friendly, open to questions and amazingly professional! Thank you!

Mr Matthew Perry

Urologist

I saw Mr Perry twice, once following a blood test and once after an Ultrasound scan. He was very professional, clear and concise in his explanations which gave me confidence. He made suggestions going forward which he left to my discretion. I appreciated this aspect of his approach which brought me into the decision-making process on an informed basis. Overall his manner was exemplary.

Mr Christopher Hemmerdinger

Ophthalmologist

Mr Hemmerdinger has provided an outstanding care for me from my very first consultation through to the surgery and the follow-up reviews. I am truly grateful for his professionalism, expertise, friendliness and the confidence he inspired throughout the entire process. His dedication has made a meaningful difference, and I deeply appreciate everything he has done for me.

Mr Sherif El-Tawil

Orthopaedic Surgeon

As always, my visit with Mr El-Tawil has been pleasant. His professionalism, clear communication, and genuine commitment to help me return to my pre injury state has made a real difference. He explained everything thoroughly, set clear expectations, and thanks to his care, I’m now exceeding post-op goals.

Mr Phil Simpson

Orthopaedic Surgeon

I had a Mako robotic assisted total knee replacement with Mr Simpson. Everything was explained perfectly and the operation went well. I am approx 6 weeks in with the new knee and everything has exceeded my expectations. Mr Simpson is a great surgeon and I am very thankful he was available to help me.

Mr Kowshik Jain

Orthopaedic Surgeon

Mr Jain has helped with my ongoing pain I was suffering for years. I had an achilles tendon debridement surgery, performed by Mr Jain, a couple of months ago. I am still in recovery with ongoing physio, but already I can see a big improvement with the reduced pain I initially had.