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Sainsbury Wing or Wolfson Fertility Centre at Hammersmith Hospital

Haematology, Cardiology, + 9 more

I waited over an hour to be seen for my pre admission appointment. After being admitted and been shown to my room I was left for 5 hours in a cold room without anyone checking on me or giving me information about when my operation would be. Staff only turned up when I called and was then able to get some water as I was then advised that my operation was being delayed for a few hours. Short staffed. Slow to respond to buzzer calls. Staff always seemed to be busy doing something else other than looking after patients. Quite noisy ward during the day with people’s loud voices/laughing. Outdated facilities, no overhead bed light so had to have the main big room lights on all the time, which I could not control. I was moved to a different room after my operation as the first one did not have sufficient heating. The en-suite bathrooms are very outdated. Very short shower hose. In my second room there were 2 Rentokill boxes in shower. 50% of staff were friendly. I had major abdominal surgery. My night nurse was very compassionate and took very good care of me for 2 nights. I was discharged with the insufficient amount of painkillers to take home and without a physio assessment or much information about what symptoms to look out for and how to help recovery. I had to contact my own GP to get enough painkillers. Once discharged I had to walk with my husband all the way to the car at the pickup parking as there was no porter or wheelchair available. I had given 1h notice and then let her know again 10minutes before my husband arrived to collect me.

The Royal Marsden Private Care - Cavendish Square

Oncology

I have been under the care of Dr Alistair Ring since September 2024, and from my very first visit to The Royal Marsden, I knew I had made the right decision to begin chemotherapy there. During our initial consultation, Dr Ring immediately put me at ease, even though I had just received a difficult test result minutes before our meeting. He took the time to explain the Oncotype test for example and the treatment options available, making it clear that every step of my care would be centred around me. Dr Ring’s attention to detail and his encouragement to ask questions gave me great confidence and helped me feel empowered throughout my treatment. Following chemotherapy, I began medication that induced menopause, and thanks to his early guidance on potential side effects and how to manage them, I felt fully prepared. I also appreciate that he has been open to ongoing conversations about my treatment, including exploring HRT options, this openness means a great deal. The clinical staff at The Royal Marsden have been exceptional. They have consistently provided compassionate, professional care, and I genuinely look forward to seeing them at each follow-up. They remember small details and speak to me as a person, not just a patient, which makes every visit a positive experience. I cannot recommend Dr Ring and The Royal Marsden highly enough. I am deeply grateful for the outstanding care and support I have received and continue to receive from the entire team.

HCA UK at The Shard

General Practice (GP), Obstetrics & Gynaecology

From my first appointment, Dr. Philipose demonstrated exceptional professionalism and care. He listened attentively to my concerns, asked thoughtful questions, and explained his reasoning behind each test in a way that was easy to understand. The diagnostic process felt thorough and purposeful rather than rushed. What stood out most was his focus on identifying the root cause. He connected the findings from multiple tests, walked me through the results step‑by‑step, and outlined the likely diagnosis with clarity and confidence. I appreciated how he balanced technical detail with plain language, making it easy to make informed decisions. The follow‑ups were equally impressive: clear next steps, timely check‑ins, and a structured plan that made me feel supported throughout. Communication was prompt, and any adjustments to the plan were explained transparently. Overall, Dr. Philipose combines deep clinical expertise with genuine patient care. I left each interaction feeling heard, informed, and reassured. I’m very grateful for his help and would recommend him without hesitation.

The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

I had a really positive experience at The Harborne Hospital. I was greeted warmly on arrival and was actually seen before my appointment time, which was very much appreciated. My consultant Mr Leung truly listened to me and took the time to understand the full picture of how I’ve been feeling. He was extremely thorough, and for the first time in a long while, I left feeling hopeful — hopeful not only that my pain can be better managed, but also that I may finally get a clear diagnosis of what is actually happening to me. I really appreciated how carefully and thoughtfully everything was explored. Every member of staff I met was kind, professional, and supportive. The level of care and compassion shown throughout my visit was outstanding. I wouldn’t hesitate to recommend this service.

Willow Health

General Practice (GP), Holistic Therapy, + 2 more

I have had various symptoms of perimenopause over the last year or so but it came to a head a few months ago when i had a severe panic attack and seemed to develop anxiety. I am finding this difficult to cope with and the GP didn't seem to help me. I met with Dr Colquhoun and she was lovely, provided me with alot of information and advice and took me and my symptoms seriously. As a result I now have a course of action and have had HRT prescribed and a coil fitted. Whilst this is all new to me, i am feeling very positive about this plan and hopeful that I can start to feel like myself again!

North Wales Eye Specialist Centre

Ophthalmology

I had an excellent experience under the care of Consultant Divya Mathews. She performed cataract surgery on both of my eyes with outstanding skill and precision. From the first consultation through to post-operative care, she was calm, reassuring, and very clear in her explanations, which gave me complete confidence and peace of mind. The results have been excellent, and my vision has improved significantly beyond my expectations. I am truly grateful for her expertise, professionalism, and compassionate approach, and I would highly recommend her to anyone seeking exceptional eye care.

New Victoria Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Pain Management, + 26 more

My surgery took place there and had to stay overnight due to vertigo and dizziness. The hospital was friendly, new and pristine. The nursing staff outstanding as well as of course the medical team. I had dinner and breakfast and it was also healthy and delicious. Yesterday I returned to have the dressing removed and it was equally good. If any criticism would be to the pharmacy with a 30minute wait to get my prescription and also despite being a Bupa hospital not having the availity to charge Bupa for medication- I am under Bupa Global and in other Bupa hospitals this is the case.

Lucio Health

Diagnostics & Testing, Holistic Therapy, + 1 more

Dr Hari and the team are truly amazing and we couldn’t imagine our journey without them at every step of the way. Their level of service is unparalleled, cancer throws you curve balls constantly and at random times and we’ve been desperate for expert advice and I always get a reply promptly and even out of hours. We wanted to add in re purposed meds to our chemo regime with someone guiding us for safety and not following random internet protocols. Highly recommending Dr Hari and Lucio Health doesn’t even get near to the feelings I have for this team. Simply outstanding.

Professor Vaibhav Modgil

Urologist

Mr Modgil was absolutely fantastic. His experience allowed us to clearly understand the situation and get straight to the point, which meant we were able to proceed with the treatment we needed very quickly. Despite challenging circumstances, his expertise and calm, reassuring approach contributed to a successful procedure. Mr Modgil is clearly a world class surgeon and a leading expert in MicroTESE. We are very glad that we chose the best. Thank you very much for everything.

Miss Heena Mehra

Obstetrician & Gynaecologist

I had a hysterectomy under Dr Mehra’s care and she was excellent. From the first consultation, she was attentive, listened to my concerns, and explained everything clearly. Her compassionate approach made me feel at ease. The surgery went smoothly and her aftercare was outstanding. She checked in regularly and was always available for questions. She genuinely cares about her patients. I highly recommend Dr Mehra for her skill and compassion.​​​​​​​​​​​​​​​​

Mr Augustin Hadonou

Physiotherapist

I first met Gus in 2022 when he was at Six and we worked together on some shoulder rehabilitation. When I injured my shoulder again last year, I sought him out at Kaizen Physiotherapy. Gus is thorough and methodical and explains which specific muscle each exercise is targeting. He is also a thoroughly nice man. The pain and stiffness are gone but Gus has given me with an ongoing exercise programme to maintain my shoulder health.

Mr Asif Haq

General Surgeon

I had a bowel operation eight months ago where Dr. Haq removed about 15–16 cm of my small intestine. His care throughout was outstanding. He was attentive, professional, and consistently made sure I felt supported and informed. Any time I needed something, he was there without hesitation. My recovery has been excellent, and I’m extremely grateful for the level of care he provided. I highly recommend Dr. Haq.

Professor Xavier Griffin

Orthopaedic Surgeon

Professor Griffin pointed out potential problems with my hip replacement on my last visit and recommended a spect scan. The scan revealed that there was no loosening of my replacement hip and we agreed that no intervention is necessary, at least for the time being. Everything was well explained and my questions were answered in a way I could understand. A perfect experience for me as a patient.

Mr Murtuza Sikander

Neurosurgeon

I have personally checked and reviewed Dr. Murtuza Sikander. He is a highly skilled and knowledgeable neurosurgeon. His professional approach, clear communication, and dedication to patient care are truly commendable. He carefully evaluates each case and provides confident, well-informed treatment. I am very satisfied with his services and would highly recommend him.

Mr Kiran Singisetti

Orthopaedic Surgeon

Overall an excellent experience, made to feel comfortable and at ease. Extremely well explained from showing me the Xray's, cause of the problem, he explained in great detail the procedure and what to expect including any complications. I felt I had a great consultation and feel very confident with the care I will receive from Mr Singisetti.

Mr Nimesh Patel

Orthopaedic Surgeon

Mr Patel is young and vibraint. He is a doctor / specialist who is on-top of his game. I would not hesitate to have him top-of-my-list to consult when i need his expertese in the future (which might be soon as i am eighty-three years old with a body that is feeling its age.) His medical ability at what he does is exceptional.