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Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

I attended the Neurology Clinic at Cleveland Clinic, Portland Place London for a second medical opinion (covered by my insurance) and I had ALL medical reports with me. The booking process was straightforward, and the reception team were excellent—very responsive and professional, with great customer service. I also appreciated that the clinic arranged for my MRI images to be transferred ahead of my appointment, so the consultant would have access to my medical history. Unfortunately, I was very disappointed with how the consultation itself went. I came with up-to-date MRI scans (completed recently through an NHS neuroscience unit), along with relevant medical reports and test results. However, the doctor did NOT properly review my MRI images, stating they were “bad quality,” and instead suggested I pay privately for repeat MRI scans at Cleveland Clinic London 3Tesla MRI scanner (my all mri's were done on 3Tesla scanners). He also recommended another lumbar puncture, again privately, despite the fact that I have already had one. Overall, I left with the strong impression that the focus was on arranging further paid tests rather than reviewing the information already available and providing a clear second opinion. In the end, I did not receive any meaningful second medical opinion, no conclusions were offered, and I felt I had not been listened to. To be fair, Dr Wallace Brownlee was polite, kind, and his manner was professional. The neurological examination was fine. However, I still left without any explanation or diagnostic opinion, despite no recent change in my clinical picture that would obviously justify repeating tests before offering an assessment. Based on my experience, I would not recommend Dr Wallace Brownlee for someone seeking a genuine second opinion.

Professor Mark O'Donnell

Vascular Surgeon

I arrived at 7.30am to get booked in & ready for my procedure. Was taken to my room to get changed & was taken down before 8.30am. Everything ran very smoothly & Dr.O'Donnell was very professional & talked me through everything that he was doing. Dr O'Donnell reassured me & was very fast & efficient. I couldn't recommend him enough as he is brilliant at what he does. The nurses were very nice too. When I got back to my room I got a cuppa & a scone & I was out of hospital & on way home just after 9am. I would highly recommend Dr.O'Donnell as he is so professional & made me feel at ease. Thankyou for all you're help.

Newmedica Norfolk

Ophthalmology

I have just had private cataract surgery at Newmedica Norwich, it was an exemplary experience, the staff were so welcoming and the surgeon, Mr Anas Injarie fully explained the procedure and delivered an amazing result. I no longer need contact lens, which I have been wearing for 50 years. Two months earlier Newmedica removed the cataract in my other eye under the NHS. That was a wonderful experience , going private for my remaining eye gave me the flexibility of appointment dates and a premium lens for the best possible vision. I now regret delaying the surgery, I now have two new eyes.

New Victoria Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Pain Management, + 26 more

My surgery took place there and had to stay overnight due to vertigo and dizziness. The hospital was friendly, new and pristine. The nursing staff outstanding as well as of course the medical team. I had dinner and breakfast and it was also healthy and delicious. Yesterday I returned to have the dressing removed and it was equally good. If any criticism would be to the pharmacy with a 30minute wait to get my prescription and also despite being a Bupa hospital not having the availity to charge Bupa for medication- I am under Bupa Global and in other Bupa hospitals this is the case.

Professor Prasanna Sooriakumaran

Urologist

Having been treated for kidney cancer four months ago, I was anxious when noticing symptoms linked to the prostate. Professor PS had been the first person I saw when becoming ill last year and I was keen to seek his advice. He explained the situation clearly, sent me for tests and then painted a clear picture of their outcome and what I need to do in the future. I was also extremely impressed by the lady manning the desk at the LSDC London clinic. She really could not have been more helpful and went out of her way to get my tests arranged the same day.

Real You Medical Aesthetics Clinic

Cosmetic (Aesthetic) Medicine

I recently visited Dr Kathryn at The Real You Clinic for some botox. She took the time to listen to everything I said, and gave very good advice, and I am very happy with the results. Most of my lines have disappeared, ond even the couple of deep forehead lines I had, now appear so much softer. She has achieved this, while still maintaining a natural look., which was exactly what I wanted. The clinic is in a lovely setting and always feels very clean and welcoming. I would 100% recommend Dr Katnryn to anyone looking to get botox.

The Forbes Clinic

Pain Management, Allergy Medicine, + 4 more

I had an online meeting with Gayle which was really helpful, much more relaxed than expected whilst including an in-depth exploration of my test results, health issues, and their timeline and effects on my life. Gayle is polite, respectful, understanding, and easy to talk to, as well as thorough and interested to understand and create a full picture. She’s very knowledgeable in a range of areas and made various links between results and possible causes. I look forward to continuing my health improvement with her support.

HCA Healthcare UK London Bridge Hospital

Gastroenterology, Respiratory Medicine, + 11 more

Dr Georgiou was extremely kind and generous with his time, despite this being a second-opinion consultation. My uncle was diagnosed with advanced, stage IV malignancy, and Dr Georgiou approached the case with seriousness and care, without being dismissive or overlooking treatment options. He supported the appropriate treatment plan, and after four cycles my uncle is doing remarkably well. His clear explanations and compassionate attitude gave our family reassurance and confidence at a very difficult time.

Dr Parkash Lohana

Plastic Surgeon

I had a breast reduction and uplift with Parkash Lohana in December 2025 and I am delighted with the results. Throughout the consultation process and pre-op appointments he was so kind and put me totally at ease, I trusted him immediately. He was honest about the process and results I wanted, I wasn't sure about implants but he explained clearly why I didn't need them and I'm so thankful! He really cares about the patients he sees and the results they want to achieve.

Mr Giles Davies

General Surgeon

I had a very positive experience during my visit with Mr Giles Davies following my mammogram results. I needed some additional investigations, and he carried out the necessary checks thoroughly and professionally. He explained everything clearly, was reassuring and very positive throughout the consultation. The appointment felt comfortable and unhurried, and I felt well cared for. I was satisfied with both the doctor and the clinic and would highly recommend them.

Mr Alan Osborne

General Surgeon

Mr Alan Osborne was extremely knowledgeable, helpful and kind. He spoke comprehensively about my area of concern and took the time to ease my concerns and provide a detailed explanation with compassion and empathy. He also provided clear next steps, and again spoke with compassion and kindness about what that will entail. I am very grateful to Mr Alan Osborne for his expert assessment, kindness and compassion - thank you very much.

Sarum Urology

Urology

I had the Aquablation surgery under Mr Brewin at New Hall. I spent a long time researching surgeons who perform this procedure and I am very pleased I chose Mr Brewin. I live a very long way from Salisbury but it was worth the journey. I am extremely pleased with the outcome. My only regret is that I wish I'd had the treatment earlier. Mr Brewin is down to earth charming and Knowledgeable and I would highly recommend.

Dr Sadia Bhatti

Obstetrician & Gynaecologist

From our initial consultation to post delivery Dr Bhati has been kind, informative and caring. As someone who suffers from major health anxiety, I had my share of fears surrounding birth. Dr Bhati’s knowledge and confidence puts you at ease. Even though there’s been a last minute need for a c section, it was handled quickly and calmly and we welcomed our baby girl safely. Very greatful for the care we received.

Ruislip Ear Care

Audiology, Ear Care

I recently had a hearing appointment, and it went really well. Dr. Akash was professional and attentive throughout the visit. He took the time to thoroughly explain the procedure and what to expect, which made me feel comfortable and confident. His clear explanations and friendly approach made the experience smooth and reassuring. I truly appreciated the care and expertise he showed during the appointment.

Dr Adam Harris

Gastroenterologist

The minute I met Dr Adam Harris I immedietly felt at ease! I really felt listened too and heard! Everything from booking to meeting and to the final procedure was seamless! Joanna is fantastic and so responsive, honestly it’s made me wished I’d met them sooner to get myself sorted.. thank you so much for everything I would highly recommend Dr Adam Harris and his team.. I feel in safe hands…

Mr Daniel Dowen

Orthopaedic Surgeon

Mr Dowen quickly understood my issues and concerns and was empathetic, pragmatic and knowledgeable. I am a runner and have been unable to train due to an injury that left me with ongoing knee pain. He requested scans that enabled a quick diagnosis and treatment plan allowing me to get back in track which was very much appreciated.