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Professor Nick Panay

Obstetrician & Gynaecologist

When booking the consultation with Nick Panay, the earliest available date was 2 months in advance. I was required to pay the full £395 under pressure at time, being told that the consultation would be lost unless I paid by 5pm. My understanding that this appointment would be for specialist, in-depth input tailored to a complex clinical history. Given that context, I was disappointed that the consultation felt limited to a reiteration of guideline-based recommendations, with little opportunity to explore causation, individual nuance, or the specific questions I had prepared. At several points during the consultation, I felt that my questions were closed down rather than explored, and the overall tone felt more directive than supportive. Given my long and complex medical history, I had hoped for a more compassionate and collaborative approach. Instead, I left the consultation feeling unheard and dismissed, which was distressing. I had hoped for greater depth and collaborative discussion, particularly in light of the significant upfront cost. I was given no additional value beyond what I already knew and was told in any case, that I required a further consultation to finalise a treatment plan. I have been in contact with the practice and explained that the consultation did not meet the reasonable expectations set by the cost, structure, or positioning of this service. I appreciate that since, I have received a considered response from the Practice Manager and the consultation and fee are being reviewed.

Mrs Pradnya Pisal

Obstetrician & Gynaecologist

I recently visited London Gynaecology to have a coil fitted with Consultant Pradnya, and I couldn’t be more grateful for the experience. From the moment I arrived, the whole team was incredibly attentive and welcoming. The new facilities are brilliant — modern, calm, and thoughtfully designed to make patients feel at ease. Pradnya herself was exceptional. I was so impressed with her expertise and depth of knowledge. She took the time to understand my medical history, my concerns, and the worries I had going into the appointment. That level of care made such a difference. The procedure itself was virtually painless, far better than I expected, and she even carried out a smear test at the same time so seamlessly that I barely noticed. Her calm, reassuring manner and clear explanations throughout made me feel completely safe and supported. I wouldn’t hesitate for a second to recommend Pradnya — she was absolutely brilliant. And as for London Gynaecology, I genuinely couldn’t speak highly enough about the service they provide. I left feeling well cared for, informed, and extremely grateful for the outstanding level of care I received.

Spire St Anthony's Hospital

Dermatology, General (Internal) Medicine, + 21 more

I would like to express my sincere thanks and appreciation to doctor Arun for the excellent care I received during my surgery in November. From the beginning, I felt very well looked after, and the procedure itself was handled with great professionalism and skill. The outcome of the surgery has been very positive, and I am extremely pleased with the results. What stood out most to me was the doctor’s empathy and understanding. He took the time to listen to my concerns, understood the impact the problem was having on me, and addressed everything clearly and reassuringly. This made a significant difference to my experience and helped me feel confident and at ease throughout the process. Thank you for the high standard of care and for treating me with such kindness and respect. I am very grateful.

Optegra Eye Hospital Hampshire

Ophthalmology

Pleasant waiting area with self-service drinks available. Within an hour you are called and escorted into the preparation/recovery room where you are prepared for the operation and the procedure is explained including a visit from the surgeon to check if you have any questions. The operation takes place in the adjacent theatre where again efforts are made to keep you informed as to what’s happening and before you know it you are escorted back to your recovery area for water and a biscuit. Staff were pleasant and attentive at all times. Once thoroughly checked out you return to the waiting area to be collected by your escort who has already been called to say your are ready for collection. I was back home within 2 hours

Appi Clinics Hampstead

Acupuncture, Physiotherapy, + 2 more

I attended Luiza’s group classes initially and then moved on to 1-to-1 sessions once I was heavily pregnant. She has an incredible ability to modify exercises to suit each person’s individual needs, even within a group setting. Her attention to detail, precision, and ability to make subtle adjustments made a huge difference to my strength and mobility throughout pregnancy. On top of that, she’s a genuinely lovely and caring person, which makes such a difference when you’re navigating pregnancy. It’s easy to see why her classes are always booked weeks in advance. Her physiotherapy background really shows and adds an extra layer of confidence and safety to everything she does.

Dr. Daniel Stott

Obstetrician & Gynaecologist

Daniel was with us from early on in the pregnancy. He was patient with our questions, taking all concerns seriously and providing informed views (even going to do further research when we had a very specific niche question). He listened to what we wanted for delivery and supported and guided us vs pushing an agenda. I always felt like I was in good hands. When it came time for the birth, there were some complications- Daniel acted very quickly to ensure the least amount of intervention and to get my baby out safely. We are very thankful Daniel was there with us.

Mr Alasdair Mace

ENT Surgeon

Mr Mace was very professional, compassionate and patient when I described my condition to him. He provided detailed explanation of my condition and made sure I understood what was happening to me. He assessed me and found what was causing my nosebleeds and advised on the options available for treatment which I found helpful. I was able to make an informed decision and agree with Mr Mace on the treatment which was done immediately. The experience was very positive and helpful.

Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

The MRI scan was really quick, and the staff made sure I was comfortable the entire time. They were really kind, and explained every step of the process so I knew what to expect. As it was an abdominal/pelvic MRI scan, I was given gowns and socks to wear during the procedure, so I didn't need to worry about having metal in my clothing. I also received a CD of my scans on request.

Mr Saurabh Jain

Ophthalmologist

I saw Mr Jain, and his colleague, following concerns regarding cataract surgery by another consultant. Following extensive tests Mr Jain was able to reassure me, and gave clear explanations, of his findings. Mr Jain provided helpful advice regarding managing my symptoms. His kind, gentle professionalism resulted in a very pleasant consultation.

Mr Ahmed Khalil

Obstetrician & Gynaecologist

Mr Khalil's gentle and reassuring approach was much appreciated. He explained my treatment options fully and answered my questions so I could make an informed choice regarding my treatment plan. On the day of the procedure, he was there to explain again the procedure and checked how I was afterwards. I felt well cared for.

Spire Murrayfield Hospital Edinburgh

Cardiology, Cosmetic (Aesthetic) Medicine, + 15 more

Overall my recent experience was excellent. I had recently had foot surgery and had a blue post surgery shoe on. A lovely, thoughtful and kind nurse called Theresa brought me a stool and pillow to elevated my foot without me even asking and generally looked after me and made sure all the other patients were ok.

Miss Radhika Krishnan

Ophthalmologist

I had spent the best part of 9 months not getting any real help with my eye, but from my first visit to Miss Krishnan, I could tell she was going to find a solution for me. Within a few months it’s now so much better and I know what I need to do going forward. She was always very kind and understanding also.

Next Fertility Nordic

Fertility Medicine, Genetic Counselling, + 2 more

We have had a long and painful IVF journey. Staff at Next Fertility Nordic have been kind and empathetic, and very professional. The medical treatment was perfect and the customer service also very good. They helped us find an egg donor that led to us having our son. We highly recommend them to everyone.

Spire Wellesley Hospital

Cosmetic (Aesthetic) Medicine, Dentistry, + 17 more

Prompt, on time. Comfortable waiting area, convenient parking. Filling out the details on paper seemed a bit inefficient, couldn’t this be done online before the appointment and have paper as a back up? The on site pharmacy did not stock the prescribed medication, which was a little disappointing.

Spire Gatwick Park Hospital

Vascular Surgery, Breast Surgery, + 20 more

Probably one of if not the best private consultant we've ever visited. Really great with my son and extremely thorough, no stone left unturned and filled us with confidence by explaining in detail exactly what he was checking for and justifications for his outcomes. Really great service and care.

Dr. Elena Nikiphorou

Rheumatologist

Dr Elena was the most sympathetic, understanding and knowledgeable doctor we have ever met. I was immediately put at ease and allowed to tell my story. Her generosity of spirit is reassuring and brought comfort and encouragement for the treatment ahead. It makes such a difference to be heard.