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Spire Manchester Hospital

Cardiology, Dermatology, + 11 more

Walking into Spire hospital at Manchester, I was greeted by really good reception staff who listened to what I said and then made it happen. It felt very well organised. Into the wards/clinics for treatment, I was again greeted by friendly, confident staff who quickly put me at ease and explained what was to be carried out. All of my tests/treatments were carried out very professionally, on time and with care and respect. I felt comletly at ease throughtout. 5 Stars in every respexct for the clinical staff and Spire Manchester. Bad Experiencies. Dealing with the Spire Online/ Phone back office and Booking System. It was diabolical in all aspects. It appeared to be very dis-jointed and not able to pass information on internally nor take notice of what I told them. I received meaningless paperwork that bore little resemblance to what was to be done and its timeline. The night before treatment, around 8 p.m., I even received an email that told me all my procedures/ tests were to be carried out in Liverpool, not Manchester. Very poor level communications from Spire admin. very bad experience for me.

The iGP - Private Doctors - Carmarthen

Cardiology, Cosmetic (Aesthetic) Medicine, + 15 more

Attended for a blood test. I’ve had multiple bad experiences with blood tests over the years. This is primarily because I have very small and narrow veins which disappear with the touch of a needle..☹️ I find the whole experience extremely painful and distressing … I explained all of this to Debbie, the wonderful and kind nurse who attended me. She was brilliant! Totally put me at ease and was incredibly supportive and gentle. I was definitely a challenge for her as my veins were completely uncooperative per usual. But she took her time and used the smallest needle possible to minimise any discomfort. She succeeded in the end and managed to get enough blood for a full blood count!! Miraculous! I am so very grateful to Debbie for turning a potentially very upsetting and negative experience into a positive outcome. She has helped me to regain a little more confidence in having my blood taken again. Thank you Debbie! 😊

Schoen Clinic Chelsea

Clinical Psychology, Coaching, + 8 more

My care at this clinic has been outstanding and I would recommend it to anyone needing expert psychiatric support for complex trauma. The service is psychiatry-led, with the consultant coordinating treatment plans and supervising input from psychology, occupational therapy, group therapy and trauma modalities including EMDR, DBT, CBT and embodied psychotherapy. This ensured that care was coherent rather than fragmented. I initially attended four in-person sessions per week and have now safely transitioned to monthly. The team have specialist expertise in workplace bullying, institutional power dynamics and identity-related trauma, which is unusual to find. The level of understanding and clinical leadership has made a meaningful difference to my recovery, and I could not recommend the service more highly.

Mr Wissam Abou-Chedid

Urologist

From the initial face to face consultation through the conversation immediately prior to the operation then a reassuring word in recovery and finally a telephone consultation with the (positive) results of the pathology and oncology at 6 weeks post surgery I cannot fault Mr Abou-Chedid's care. His skill cannot be questioned and the excellent post-operative recovery is testament to this. I am sure that his technique of radial prostatectomy coupled with supra-pubic catheter greatly contributed to my recovery. It goes without saying that, given a choice, I would not have opted to have prostate cancer in the first place but for anyone in the unfortunate position of having a diagnosis of cancer I would not hesitate in recommending Mr Abou-Chedid.

UK Vein Clinic - Reading

Vascular Surgery

The assessment was very thorough but efficient at the same time. The team on-site put me at ease, demonstrated confidence in their abilities and ensured I understood the problem and potential next steps. The practical next steps (eg costs, timescale and dates) were not the focus of this appointment and therefore, at no point did I feel a pressure to commit. The focus was more on the calibre of staff who would manage my next procedure and we also discussed any medical concerns I had. I walked out of the session thinking why on earth have I held back so long on getting this treatment done! Thanks to the team both the Dr and Fabrizio were incredibly professional and welcoming.

Pure Sports Medicine - Moorgate

Nutrition, Osteopathy, + 4 more

I'd laboured under my shoulder injury for 6 months, and Chris was able to achieve vast improvements in comfort and ability within weeks. Chris was impressively professional and meticulous, a pleasure to visit and I always felt willing to go the extra mile to explain the process to me and make detailed recommendations. This has really brought about a transformation in my quality of life, and I'm delighted to be back doing the things I love. Almost two months after first visiting the clinic, I am fully recovered- absolutely game-changing, could not recommend enough.

Mr Joyti Saksena

Orthopaedic Surgeon

Just had my 6 week follow up after a full knee replacement. I was seen early and after examining my knee, Mr Saksena thoroughly explained the healing process from now on regarding muscle strengthening. He checked that my physio sessions are going well and answered a couple of questions I had. It is my second knee replacement with Mr Saksena and would highly recommend him. He has a very friendly bedside manner, explains things well and I cannot thank him enough!!

Bristol Menopause Clinic

Obstetrics & Gynaecology, Sexual & Reproductive Health

Consultation with Dr Alice Thomas. Parking was easy Welcomed by lovely receptionist who immediately offered me a tea Met Dr Alice who immediately felt 'and relax'! Instant reassuring and lovely energy. Thoroughly talked through blood results. No rushing. We had time and I felt more me walking out of the practice than I had for weeks for speaking to someone who listened and clearly understands what we all go through with our hormones.

Professor Xavier Griffin

Orthopaedic Surgeon

Professor Griffin pointed out potential problems with my hip replacement on my last visit and recommended a spect scan. The scan revealed that there was no loosening of my replacement hip and we agreed that no intervention is necessary, at least for the time being. Everything was well explained and my questions were answered in a way I could understand. A perfect experience for me as a patient.

Dr Francesco Lo Monaco

Cardiologist

Dr Lo Monaco is always professional and kind. He explains the situation and areas of exploration needed well and with patience and in laymen terms. He is flexible in which practice he can be seen and where necessary through different media. Although my cardiac problems are managed, when things change this extra attention to details really helps alleviate concerns

Three Shires Hospital (part of Circle Health Group)

Anaesthetics, Audiology, + 30 more

Visit was easy to book via Circlehealthgroup although reception seems to be over capacity compared to previous visits particularly with all patients having to queue and book in at main reception as opposed to the previous process of checking in at the Outpatients Area reception. Queue resulted in slightly late arrival to patient waiting area.

The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

Excellent friendly and professional experience . I felt that I was in very good hands. Marginal constructive feedback is that I could have been discharged slightly earlier, but other than that, everyone I came into contact with (catering team, cleaners, anaesthetist, consultant and ward doctor) all gave excellent respectful service.

Mr Moustafa Issa

Ophthalmologist

I was treated very well today. My only comment was that I would have liked a slightly more thorough explanation of his findings with a clear but simple review of the plan of action, in layman's terms, and taking a little more time so I didn't feel 'processed'. On the other hand I know he is busy and others need his time too.

Mr Gavin Bartlett

Orthopaedic Surgeon

Mr Bartlett explained very clearly at my pre op meeting with him. What was. Necessary and what he would be doing to rectify my painful hip joint. Apart from rather a long wait until the procedure every thing went quickly and I am being very well cared for thank you to all staff and technicians

Mrs Polly Ford

Obstetrician & Gynaecologist

Polly was wonderful during my appointment today. She was so kind and friendly and put me at ease straight away. She answered my questions clearly and thoroughly and I felt very much the collaborative approach and that I was included and in control of the next steps. Couldn't fault her!

Mr Alex Hoyle

Urologist

It was a pleasure to meet mr Hoyle, he was very thorough and very down to earth, a new breed of consultant for sure… caring and determined to get to the root of the problem. One of the best consultants I’ve ever seen. Can highly recommend. Thank you sir for your care and treatment