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The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

I booked a consultation for my daughter, Olivia P,with Mr Robert Sutcliffe on Monday 24th November 2025 at 2.00pm. With Olivia’s full consent, I handled all communication on her behalf due to her work commitments. Before the appointment, Mr Sutcliffe’s secretary contacted me to ask whether the consultation could be moved to the following week. I explained that we were due to travel abroad for three weeks to celebrate my husband’s milestone birthday. She advised she would discuss this with Mr Sutcliffe. She later called back to confirm that, in light of our circumstances, Mr Sutcliffe was happy to keep the original appointment — which he honoured. I accompanied Olivia to her consultation. Mr Sutcliffe was exceptionally thorough. He examined her carefully, explained his diagnosis with clarity and compassion, and put both of us completely at ease as he outlined the next steps. He requested a further liver function blood test, which Olivia had done at Nuffield Health Wolverhampton. I asked Nuffield Health to send the results to both Mr Sutcliffe and Olivia’s GP, which was done. Mr Sutcliffe’s secretary informed me as soon as the results were received and assured me they would be reviewed promptly. True to her word, Mr Sutcliffe reviewed the results quickly. His secretary then advised that he had no concerns and that our planned follow-up in the New Year could go ahead as arranged. I would also like to note that, as we were leaving Harborne Hospital, we happened to see Mr Sutcliffe leaving at the same time. It was clear he had come in specifically to see Olivia that day, knowing we were travelling abroad — something he was under no obligation to do. As a family, we found this gesture incredibly thoughtful and deeply appreciated it. Throughout the entire process, Mr Sutcliffe could not have been more helpful, supportive or empathetic. I am truly grateful that we can now go away on our family celebration holiday with complete peace of mind, knowing my daughter is under the care of such a capable, caring and dedicated professional. Exemplary care — thank you. Mr Sutcliffe is thoroughly deserving of recognition Karen S P Mother of Mr Sutcliffe’s patient, O P

Dr Tamir Malley

Rheumatologist

I attended a consultation with Dr Tamir Malley, Consultant Rheumatologist, for persistent issues with my posture, joints and muscles due to my profession and sports. It was by far the most comprehensive and informative medical assessment I have experienced. Dr Malley is exceptionally professional and demonstrates an impressive depth of knowledge across rheumatology and general medicine. His clinical examination was detailed and precise, and he clearly explained the reasoning behind each part of the assessment. He reviewed my situation holistically and provided a structured, evidence-based plan that left me feeling fully informed and reassured. His ability to combine advanced clinical expertise with clear communication and a calm, supportive manner sets him apart. Without doubt, he is the best doctor I have seen, and I would highly recommend him to anyone seeking high-quality specialist care.

Kingsbridge Private Hospital Belfast

Vascular Surgery, Breast Surgery, + 37 more

I recently underwent surgery at Kingsbridge Private Hospital, and I genuinely cannot put into words how grateful I am for the incredible care I received. From the moment my procedure was over, the nurses were by my side — kind, patient, and so comforting. They made me feel safe and completely at ease during a time that could have been overwhelming. My surgeon and nurse continued that same level of warmth and support throughout my aftercare. Their reassurance, responsiveness, and genuine concern for my wellbeing meant more to me than they probably realise. Their care and attention were truly outstanding — compassionate, professional, and heartfelt in every way. I am so thankful to each and every one of them, and I could not recommend Kingsbridge highly enough.

Lanthorn Clinic

Diagnostics & Testing, Imaging (Scans), + 4 more

I recently visited Lanthorn Clinic in Farringdon for an advanced blood test and a shoulder ultrasound, and the whole experience was genuinely excellent. The team were positive, helpful and incredibly efficient throughout. The clinic itself is spotless, with a clean and relaxing aesthetic that immediately puts you at ease. Every member of staff I interacted with was friendly, professional and made the process feel straightforward from start to finish.

Knightsbridge Doctors

General Practice (GP), Imaging (Scans), + 5 more

My experience at Knightsbridge was truly exceptional. I arrived early but the team was delighted to let me wait comfortably in the warm. When I was ready to be seen, I was greeted by Dr Michael Smith. His friendly and welcoming nature instantly put me at ease, even though I was already feeling anxious. The medical exam was done with professionalism and Dr Smith talked to me throughout which I appreciated. I can not express my gratitude enough.

Mr Mark Jones

Orthopaedic Surgeon

I had ACL reconstruction surgery with Mark in August 2025 and he also dealt with a torn meniscus in the same knee. I felt extremely well-informed about my treatment options prior to the surgery, as well as being supported comprehensively post-surgery. My recovery has been smooth and whilst I hope to avoid needing any kind of future treatment of this kind, Mark would be my first call, if needed. I cannot recommend him enough.

Harley Street Hearing

Audiology, Ear Care

The whole experience of phoning first thing in the morning to make an appointment to have my earwax removel - through to later in morning when it was carried out felt like a “model” experience in care. My audiologist was patient, explained the process and worked efficiently to remove all the wax bringing much needed relief. She also gave me advice on oiling my ear to help the wax dispersal in future.

Cromwell Hospital

Paediatrics, Cardiology, + 17 more

This was my first treatment session with Mr Raf Niziol and from the outset he was warm, helpful, personable and kind. His friendly demeanour immediately put me at ease and he was patient and understanding. He explained everything clearly and thoroughly and also gave plenty of space for me to share my own thoughts and ask questions. I will be switching to Mr Niziol for all future and ongoing treatment.

Endocare Diagnostics

Gastroenterology

Best to make sure someone attends with you to ask the questions you might be to groggy to ask at the time. Would be nice if staff shared communication as I have frozen shoulder and I only had chance to tell the lovely Laura staff nurse who reasured me. Dr Ahmed introduced himself and Ruby too...I had to ask what they found and was given printed details at the end. Overall positive. Thank you!

Dr Dominic Paviour

Neurologist

Dr Paviour was a good listener, was courteous and efficient. I was impressed by the speed with which he sent the post consultation report. The reception staff were welcoming. However the link to download the report as PDF downloaded a zip file, which when I opened it, did not give me the opportunity to access the report. I eventually worked out a way to save the text on my computer.

Mr Samer Mahmoud

Orthopaedic Surgeon

Mr Mahmoud was welcoming and friendly. He took time to read some of the recent additions to my medical notes regarding a fall I'd had. Mr Mamhoud examined my knee throughly and watched me walking. He gave me the ok to resume driving and to continue with physio. He was happy with my progress. I thanked him for looking after me. Mr Mamhoud is a very nice person.

The iGP - Private Doctors - Cardiff Gate

Acupuncture, Allergy Medicine, + 21 more

I had a very good experience at iGP Cardiff - it was easy to book a timely appointment, the clinic was clean, light and welcoming and staff welcoming and friendly. The GP I saw was helpful, knowledgeable and very good at taking time to discuss results, weigh up pros and cons of treatment and agree a plan in a very collaborative way. An excellent service!

Dr. Arif Hussenbux

Gastroenterologist

Dr Hussenbox was amazing. He was great to talk to and always explained everything to me very clearly and made me feel heard, understood and respected. He always gave me options for my treatment and never made me feel stupid for asking questions. He always seemed like he genuinely wanted to help me and my condition

Mr Mohamed Elnasharty

Obstetrician & Gynaecologist

Mr Elnasharty was very accommodating when I had to cancel my in-person appointment due to illness. He took the initiative to phone me for a consultation, rather than put me back on the waiting list. He did not have to do this and I’m most grateful that he did. Diolch yn fawr!

Dr David Brull

Cardiologist

Dr Brull conveys all the experience of someone at the peak of his profession, while at the same time remaining down to earth and accessible in his manner of communication. It's easy to recommend him with complete confidence.

Mr Vikas Acharya

ENT Surgeon

Mr Acharya is one of the most pleasant medical professionals I have ever met and was very understanding of how my medical issue was affecting me. He put me at ease almost immediately and explained everything carefully.