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Mr Fadi Housami

Urologist

I would like to raise a concern regarding my recent care for recurrent kidney stones. Firstly, I would like to highlight that Dr Fadi was excellent during my appointment. He explained the situation clearly and appeared genuinely committed to supporting his patients as much as possible. My complaint is not about his conduct, but about the overall approach to managing my condition. I am extremely concerned by the apparent lack of focus on prevention and follow-up for recurrent kidney stones. Several years ago, I passed a kidney stone and brought it to my urology appointment. I was told that no analysis would be done and that I could simply discard it. This was very disappointing, as analysing the stone could have identified the underlying cause and potentially helped prevent future episodes. Since then, I have continued to experience kidney stone episodes, yet there still appears to be no proactive plan to investigate why this keeps happening or how it can be prevented. Kidney stones are not a trivial issue; they can escalate rapidly and cause severe pain and complications. In this sense, they feel like a “time bomb”. I was also disappointed by the structure of my recent appointment. I requested time off work with the expectation that necessary tests or scans would be carried out on the same day. Instead, the appointment lasted less than ten minutes, and I am now required to wait again for a separate scan. This long and fragmented process adds unnecessary stress and delays diagnosis and management. I believe patients with recurrent kidney stones deserve a more preventative, joined-up approach, including stone analysis, timely investigations, and clear follow-up plans. I would appreciate clarification on why preventative measures are not routinely pursued and how my care can be improved going forward.

Mr Tahir Mahmud

Orthopaedic Surgeon

I underwent a unicompartmental knee replacement (UKR) in November 2025 performed by Mr Mahmud, and I am extremely pleased with both the surgical outcome and the overall care I received. From the initial consultation, Mr Mahmud was clear, measured, and reassuring. He explained why a UKR was appropriate in my case, whilst also providing me with alternative options. He set realistic expectations about recovery, which have proven to be very accurate. I felt well informed and confident proceeding with surgery. My recovery has progressed exactly as advised and whilst there has been some stiffness and swelling I have felt improvements day by day. One of the most noticeable improvements for me was how smooth the knee felt when bending — the grinding and grating sensation I experienced pre-operatively has now gone completely. I have received an additional benefit in significantly reduced hip pain due to the realigned knee joint, this was noticable from early in my post op recovery period and has maintained throughout. I have now been discharged from physiotherapy with no restrictions, clear guidance to self-manage progression, and confidence in the strength and stability of the implant. That reassurance has been invaluable as I’ve returned to exercise and everyday activity. Overall, the care was professional, calm, and expertly delivered. The outcome has exceeded my expectations and I could not be happier with my knee at 10 weeks post op. I would not hesitate to recommend Mr Mahmud to anyone considering a partial knee replacement.

London Bridge Sports Medicine

Sports & Exercise Medicine

Excellent bedside manner with a true desire to get to the bottom of a problem. Free from the often occurring "I am so brilliant vibes" that I at times got from other consultants. Refreshing down to earth, approachable, very friendly. Most importantly, excellent listening skills, does not try to convenience you of a diagnosis after only hearing a quarter but appears to be thorough before making up his mind. Excellent communicator, who gets a patient fully involved, showing pictures to explain and explaining what he sees on a screen. I initially was a bit apprehensive thinking, hmmm has not got 3 decades of experience like some practitioners I saw in the past. On reflection, a good thing, still greatly motivated to make a difference and passionate about what he does. Deos not leave you feel watching the clock (he went over time, thank you) or rushed. Overall so far a positive experience (first consultation). I usually don't leave long feedbacks but if someone "goes the extra mile", so will I. Most importantly, if you had negative experiences before with consultants causing you pain/flare ups in the night and following day(s) due to handling you roughly during an examination, then give Dr Raiman a try. He very carefully moved my limbs with utmost consideration during the necessary examination, which helps building trust.

Mr Chris Johnston

General Surgeon

The experience I had regarding the procedure was nothing short of excellent. All pre op discussions were clear and concise and with no pressure. Facts and previous experiences were mentioned to help me make an informed decision about my condition and how best to proceed. The procedure itself went as planned and Chris and the rest of the hospital staff were extremely professional throughout. Anything I asked for was dealt with promptly and efficiently. I never really felt at unease with anything even though the situation did involve a surgical procedure. Although I am only one day after surgery I am already feeling better and this is mainly due to the great care provided by Chris and the team.

Dr. Sreekala Seepana

General Practitioner

Dr. Seepana was extremely knowledgeable and understanding. She explained everything in detail. For the first time, I really felt listened to by a GP and not fobbed off with medications that would only treat symptoms but not touch the root cause. I was so grateful to be heard- so much so that I felt quite emotional at points during the consultation. After years of what can only be described as hell dealing with perimenopause symptoms and the extreme stresses of not getting sufficient help or understanding from NHS doctors, I finally feel a real sense of hope that I will be able to 'get back to my old self'. I can barely express how grateful I am to Dr Seepana. Thank you.

Dr Ben Davis

General Practitioner

My overall appointment with Dr Ben Davis at the Central Health Clinic was excellent. The whole experience from reception to the clinical appointment with Dr Ben was very professional, thorough, friendly, welcoming. Dr Ben made me feel at ease, asked very pertient questions, listened carefully, carried out the pertinent tests and gave me a clear summary of how we should proceed. He obviously has great understanding and knowledge of these sensitive issues medically and emotionally which made me feel I was in good hands and could trust him. In addition, I had the test results and a summary letter of the appointment from him in 24 hours- so very efficient.

Mr Mahantesh Karoshi

Obstetrician & Gynaecologist

I would like to express my sincere thank you to Mr. Karashi, who performed the sonata treatment and hysteroscopic myomectomy. The operation went well and my period has become normal and much lighter after the operation. My tummy has less pressure to my lower back after both treatments. Mr. Karashi explained very well to me my symptoms and what caused my heavy period and pressure to my lower back. He is very patient and friendly and I feel that I am in a very good care of him. I would highly recommend Mr. Karashi to any patient who needs gynaecological treatment.

Dr Marinos Pericleous

Gastroenterologist

I recently had a consultation with Dr. Marinos Pericleous and cannot recommend him highly enough. The entire experience was excellent; he is incredibly friendly, professional, and thorough. During the appointment, he performed procedures with great care and took the time to explain every step. I was particularly impressed by how thoroughly he shared and explained my test results, ensuring all of my questions were answered clearly. I am happy to have found a doctor who balances clinical excellence with such a supportive bedside manner.

London Gynaecology - Harley Street

Obstetrics & Gynaecology

Dr. Muglu has been one of the best consultants I have ever seen. I read his reviews before booking and they are all true. He is kind, patient and explains everything in understandable terms and is never in a rush to get you out and onto the next one! He went above and beyond to advise me even once my gynae tests were completed and we were had to explore other options. The support staff were also always welcoming and attentive. Overall, a fantastic experience. Thank you!

St Joseph’s Hospital

Audiology, Cardiology, + 22 more

Staff and facilities were amazing. The only thing I felt could be improved was the food. Generally it felt like there was quantity over quality. I had overcooked fish. I selected a starter of prawn and avocado salad one day as I wasn’t overly hungry and was presented with a huge bowl of salad which was swimming in the dressing which wasn’t pleasant. As I say everything else was amazing I just expected the food to match the service.

Knightsbridge Doctors

General Practice (GP), Imaging (Scans), + 5 more

Everything was good but the house keeper was rude . when i came to the building i don’t know which button to press and there was board (if you have any issue you can contact house keeper . I press that button and i told him i have medical appointment he was like do you appointment with me ,he was so rude . He could simply say that press number 15 thats it . But my experience with doctors and other staff was excellent.

dentalessence - Haywards Heath

Dentistry, Oral & Maxillofacial Surgery

No worries at all. Am a little confused with the form filling in via the web site, and I am inundated with reminders to fill them in both on the Internet and on my phone. It often makes me wonder if you have received them? Everything absolutely fine otherwise... My deafness causes me a problem, but once I have reminded the staff I am deaf, then they always make sure I understand what they are saying.

Dr. Somaly Lach

General Practitioner

I will repeat here as I answered these points in the previous section. My first appointment with Dr Lach did not disappoint She was welcoming and easy to talk to and clearly knowledgable and well informed. She explained every step which enabled me to make an informed decision. I did not feel rushed and was given plenty of opportunities to ask further questions.i look forward to going back to see her.

Ringway Dental Cheadle

Dentistry

Couldn’t recommend Ringway Dental enough. I’ve been seeing Dr Claire Spencer and honestly I’ve never felt more at ease with a dentist. She really knows her stuff and genuinely cares for you and your smile. Hannah the treatment coordinator is so lovely too and on hand to answer any question as and when. All round great dental practise. Can’t wait to see the end result of my smile makeover.

Nuffield Health Derby Hospital

General Surgery, Oncology

I would recommend nuffield health derby & Mr. Cockshott as a knee/hip surgeon ( i know he does those, guess other operations as well) All the staff I encountered where friendly & helpful. From surgeon & colleagues to pre op to all ward staff to rehab. I was sick and fainted the first night and all the ward staff where very attentive, kind & understanding.

Spire Southampton Hospital

Breast Surgery, Cardiology, + 20 more

I had a prostate biopsy at the Spire Southampton. All the staff I encountered were friendly and professional. The hospital was clean and the private room I had was large, clean and full of the usual amenities that were all operational. My only slight negative would be the car parking which was a challenge at certain times