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Pure Sports Medicine - Bank

Nutrition, Osteopathy, + 4 more

I would like to pass on my sincere thanks to Dr James Noake at Pure Sports Medicine for his ongoing efforts in diagnosing a long-standing misdiagnosed knee injury following several unsuccessful procedures. Dr Noake identified relevant pathology on imaging that, unfortunately, had been missed by several other private consultants elsewhere. He then carefully administered a diagnostic injection, taking considerable time to ensure pinpoint precision through a cyst and a very small joint space. Dr Noake is clearly a very busy and sought-after clinician, yet he ensured I received an extensive first face-to-face consultation, with ample time in clinic to explore the problem thoroughly using ultrasound. He also went above and beyond by reviewing both previous and updated MRI scans, speaking to me at short notice via Zoom call during the festive period in order to review images and discuss options. I found this attention to detail and direct liaison to be exceptional as more than once I have had to wait 6-weeks between appointments at other private clinics or hospitals. Dr Noake is clearly dedicated to his craft and approaches his work with diligence, precision, and honesty. From the first point of contact, he inspired confidence through his willingness to answer questions, think critically beyond the obvious, and work collaboratively to reach informed decisions. I would highly recommend Dr Noake to anyone seeking help with complex, long-standing, or less common knee or nerve-related injuries.

Mr Rupen Dattani

Orthopaedic Surgeon

I saw Mr Dattani for ongoing shoulder pain that had been affecting my daily activities, exercise, and overall quality of life. From the outset, I was extremely impressed by his professionalism, expertise, and calm manner. He took the time to listen carefully to my symptoms, carried out a thorough examination, and explained the diagnosis and treatment options clearly and honestly. I never felt rushed, and his explanations were easy to understand, which gave me real confidence in the plan we agreed together. What I particularly appreciated was his measured and sensible approach — he did not rush to surgery and focused on the most appropriate treatment for my situation. The care I received was excellent, and the improvement in my shoulder has been significant. I am now back to normal daily activities and exercise with minimal discomfort. The follow-up was equally thorough, and the whole process felt well organised and reassuring. I would not hesitate to recommend Mr Dattani to anyone seeking expert shoulder care. He combines outstanding technical knowledge with genuine care for his patients, and I felt completely confident throughout my treatment.

GenesisCare Cambridge

Oncology

I was referred to Genesis by the NHS consultant oncologist to receive radiotherapy and hormone treatment for for my diagnosed advanced prostate cancer. I was seen very quickly at the Newmarket (Cambridge) branch of Genesis. The facilities are modern with state of the art CT and radiotherapy equipment. At all times the staff of all disciplines and specialties were extremely helpful and understanding. After 4 weeks (20 sessions) of radiotherapy my regular attendance finished. However I will continue to have regular reviews there with the oncologist and be given the specialist hormone therapy and other pills to be taken for 2 years. Another impressive feature at Genesis is the inclusion of gym sessions under personal guidance from two expert trainers. This is most helpful in countering the muscle loss resulting from hormone therapy. I am continuing with these sessions for some weeks after completing my treatment. In summary, Genesis Care has provided the highest possible standard of specialist cancer treatment and I would strongly recommend this organisation when radiotherapy treatment is needed.

Mr Sajjad Mushtaq

Orthopaedic Surgeon

After my 1st consultation I left feeling a little despondent. Mr Mushtaq was quite negative, he didn't think he could help me, but he would try something. My MRI wasn't discussed and I was given little info about the procedure I was going to have, I naturally put this down to being an NHS referral. However my experience during my procedure couldn't be more different, the staff on the team were wonderful, they looked after me so well before and after my procedure, answered any questions and made me feel calm and happy. Mr Mushtaq was brilliant, he talked to me throughout my op and I felt secure in his hands. In my recent follow up appointment with him, he explained everything to me and answered my questions regarding my prognosis and how I should proceed. My overall experience at Pinehill is 5 star, I would definitely recommend it to others for spinal surgery.

Queen Square Imaging Centre

Diagnostic Pathway – Cardiac, Imaging (Scans), + 3 more

Arrived fifteen minutes before the agreed appointment time as requested. Waited a further 20 minutes before being taken into the pre Investigation booth. Advised to remove certain clothing and jewellery which I did. Ifudbt catch what the nurse ? Assistant quite says as she spoke so quickly. A reversed to this a that. I waited in the booty a further 10 -15 minutes. I opened the door. No one around. I went back into reception as I didn’t know where I should be. Wondering whether I should have returned to the reception. An assistant checked my details. Then a further assistant arrived and took me back to the booth. Scan itself. Could not understand the therapist heard part but again so quick. But held in there. Need more clarity clearer instructions. Speak slowly.

Dr Kajal Patel

Dentist

Absolutely fantastic 🌟 I recently visited Carshalton Dental Centre for the first time, and I couldn’t be more impressed with the experience. From the moment I walked in, I was greeted by a friendly and professional team. My dentist, Kajal, was incredibly thorough in explaining every step of the examination and possible treatment, ensuring I understood what was happening and answering all my questions. I appreciated how Kajal took the time to listen to my concerns and tailored the approach to suit my needs. What really stood out was the level of care and attention to detail. I couldn’t have asked for a better experience and would highly recommend Kajal to anyone. I’ll definitely be returning! Thank you so much for such a lovely dental experience!

Dr Arghya Sarkhel

Psychiatrist

Dr Sarkhel is a truly wonderful doctor. Every time I saw him, I really felt that he understood that my illness required a multi-modal treatment plan. He was thorough in his reviews, always carefully considering how to take the fight to my depressive episode... it felt tailored and personal to my needs. It was thanks to this that I've since felt able to take a promotion and start a family. I have a great support network too, but it's through regular medication, rTMS, meditation and time that foundations were established. Without a doubt, if I was to relapse, it would be Dr Sarkhel and his team that I'd reach out to first. My advice to anyone in a similar boat: value your mental health as you would your physical, and find a doctor who does the same.

Nuffield Health The Manor Hospital Oxford

The Manor Hospital appeared clean, pleasant environment and staff were friendly. There is however one major issue - Car Parking. I nearly missed my appointment despite arriving 35 minutes prior. The car park does not appear adequate for the volume of patients and staff. A vehicle had been parked and blocked the car park, presumably because they thought were going to miss their appointment. This was resolved by creating a one way system which finally allowed me to, by luck, get a space. As an improvement it might be good if when booking, the booker tells the patient of possible alternative car parks in the area that they might have to use?

Mr Shiyam Nizar

General Surgeon

I was very fortunate to have my care under Mr Nizar. The Care provided from start to finish was of the highest of standards. Going above and beyond on several occasions. Mr Nizar and his team carefully explained my recent surgery and the several possible outcomes and plans around them. Any questions or queries I had, Mr Nizar was able to answer them very professionally and in terms I was able to understand. He was very thorough with pre op plans and scans, and consulting me through the steps. I cannot thank Mr Nizar and his team enough for helping me through these health problems, and getting my life back on track!

New Victoria Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Pain Management, + 26 more

My surgery took place there and had to stay overnight due to vertigo and dizziness. The hospital was friendly, new and pristine. The nursing staff outstanding as well as of course the medical team. I had dinner and breakfast and it was also healthy and delicious. Yesterday I returned to have the dressing removed and it was equally good. If any criticism would be to the pharmacy with a 30minute wait to get my prescription and also despite being a Bupa hospital not having the availity to charge Bupa for medication- I am under Bupa Global and in other Bupa hospitals this is the case.

St Giles Physiotherapy

Physiotherapy, Sports Rehabilitation, + 1 more

After a week of intensifying, debilitating sciatica pain, I realised expert help was required and booked an appointment with Claudiu at this practice. I’m so glad I did. The initial assessment was professional, very reassuring, and the diagnosis was accurate. I was happy to book the extremely effective follow-up sessions, and I’m now completely pain-free. The rehabilitation exercise programme was tailored to my needs, and I found the phone app provided to guide me through those exercises at home very helpful. I have no hesitation in recommending this practice.

Dr. Lola Ozique

General Practitioner

I was diagnosed with eczma as a kid. About 2 years ago i started to having issues around eyes than neck. I have decided to book appointment with Dr. Lola and after spending 30 min with her and talking about my issue, and her looking closley on my skin she said that this is not eczma but yeast infection. She has prescribed medication and cream to help me fight with the problem. After 4 days of taking medication i can tell how big difference is. Less and less itchy areas.

Mr Ravi Ray

Orthopaedic Surgeon

It was lovely to meet Dr Ravi Ray on 15.02.2025 for my follow up appointment at the fracture clinic, Dr Ravi did brilliant surgery on my right humorous spiral fracture thanks to him my arm is on the mend with everything working normal i just need to strengthen my muscle more in that area as still weak but gradually getting there. The work he did on my arm was total perfection right down to the very neat and tidy scar, I can't thank him enough such a lovely man.

Mr Akash Patel

Orthopaedic Surgeon

On my initial appointment Mr Patel took time to tell me my different options and the possible outcomes. I chose to go ahead with a total knee replacement, which was very successful I was very pleased with the aftercare, follow up appointments and the physio I received. On my long term outlook I feel that this operation has made a massive difference to my mobility and my quality of life. Thank you Mr Patel

Practice Plus Group Hospital, Barlborough

Staff at the practice seem to be unable to distinguish between NHS patients a d those who Are private and paying. Twice i was sent to the wrong waiting area with NHS patients. Only to be later sent to the private waiting area. As a paying patient i expect a certain level of compitance and care. So come on Barlborough, a little bit of interest in your role might help

Three Shires Hospital (part of Circle Health Group)

Anaesthetics, Audiology, + 30 more

Visit was easy to book via Circlehealthgroup although reception seems to be over capacity compared to previous visits particularly with all patients having to queue and book in at main reception as opposed to the previous process of checking in at the Outpatients Area reception. Queue resulted in slightly late arrival to patient waiting area.