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Newmedica Brigg

Ophthalmology

There was a lot of waiting for drops to take effect as part of the treatment but the fact that everytime one of the staff passed they acknowledged you so you didn't feel you had been forgotten, a big plus in my book. There were many times when my DOB and name were checked. This made me feel secure as I think it made me feel that any mix up was very unlikely, another plus in my book. During the set up for the operation I was asked to look into the very bright light. Not a problem for the eye being operated on but keeping my other eye open as requested was difficult for me. Perhaps some form of shading for the other eye could be provided so that the natural instinct to close that eye could be eliminated and thus the natural effect of doing that affecting the eye being operated on. During the operation the surgeon needed to speak to me at times. I am hard of hearing and didn't have my hearing aids in. At times it was hard to hear the surgeon. The issue was worse when the "pump" noise was going. Some of this was the fact that she was a lady with a higher pitch voice, whereas I could easily hear the male voice in the room. I have the same issue hearing my wife for the same reason (I claim!). Perhaps it would be good if the surgeon established if there is a hearing problem and if there is, the voice volume could be raised. I realise that this is my problem but I cannot be unique in this case given the age profile of you patients. This visit was my second eye so I knew what was happening. However, thinking back to my first visit perhaps a slightly better introduction could be given to new patients as to what to expect with the intervals between patient staff interactions to help limit any anxiety they may feel. Also a bit more information regarding the after effects of the operation could help and anxiety at that time. I realise you will wince at this but I found a YouTube video of american origin that went through the after effects step by step and this relieved me as I realised what was happening to me was normal. Overall I was very pleased with the atitude of all the staff I met and the service they provided. Thank you very much.

Mr Thomas Finnigan

Orthopaedic Surgeon

Mr Finnigan was very gently spoken, and he helped me feel calm and safe. He sppke about what would happen in my operation and spoke me through it all. At all times he asked if I had any questions, and I felt happy and comfortable to ask whatever I needed. Or asked for more information also. He was very kind and answered everything so I could understand. I felt very safe to have Mr Finnigan as my consultant, and I am extremely happy with my surgery which went very well. In my appointment following my operation, i was happy to show him I had full movement of my knee joint and it was repairing well. I would definitely tell any of my family of friends to use Mr Finnigan, and the Spire Manchester Hospital. I also would like to shout out and thank every member of staff, from the porters to administrators, to nurses and all the way up to the Consultants, for the way they looked after me. So “THANK YOU!” 😄👍

Mr Kenan Dehne

Orthopaedic Surgeon

The team and Mr kenan were outstanding made me feel like there family. From start to finish explained step by step and did not rush explaining to me the day of the operation I meet he and his team All of them was so Caring understanding and make me feel so relaxed The after care was outstanding The staff and Mr kenan came to see me after and my knee with the stitches you cannot see now not ever a scar on my knee I could not express how brilliant The staff and Mr kenan are at the hospital I would recommend to have Mr kenan and his team to do your knee I have to have my other knee done so I know we're I will be going again And the food is like a 5 star as well Thank you for everything Mr kenan and your team for everything and makeing me feel like one of your family in your team 😊

Ms Elinor Warner

ENT Surgeon

What can I say about Ms Warner, she has been such a big help to me not only medically but she has calmed me down when another hospital had no idea what to do with my condition she broke everything down and has made me feel so comfortable with the whole process. She is very attentive, explains everything in much simpler terms and is very empathetic. Her medical knowledge is very vast. Her team under her also respect her so much and she has taken so much time to train them to lead just like her. Thank you so much for all you do and are doing for me. Wish she was my general doctor.

The Park Hospital (part of Circle Health Group)

Breast Surgery, Cardiology, + 19 more

My total knee replacement at The Park Hospital was an excellent experience. Mr Hosam E. Matar, anaesthetic specialist, theatre team provided outstanding surgical care with clear explanations and reassurance throughout. The nursing team were attentive and supportive, helping manage pain and early mobility. The hospital was clean, calm, and well‑organised, making the whole process smooth from admission to discharge. Overall, I felt well looked after and confident in my recovery, and I would highly recommend The Park Hospital for joint replacement surgery.

AURA Centre of Dental Excellence & Facial Aesthetics

Cosmetic (Aesthetic) Medicine, Dental Care, + 1 more

The team at AURA are all so friendly and kind, and always chat first and deal with any concerns I have, efficiently. The practise is welcoming from the moment you enter the reception and is spotlessly clean. The treatment is gentle and informative, in a relaxed atmosphere and I leave with a brand-new feeling mouth, happily. The invoice is emailed to me quickly so that I can claim on my insurance straight away. AURA is a thoroughly professional service.

RTN Mental Health - Right To Choose

Diagnostics & Testing, Psychiatry, + 1 more

My GP sent referral for RTN in January 2025. According to their announcement on the ADHD website, the waiting time was 8-9 weeks. Unfortunately, I was waiting couple of months. My assessment was done in October and on my outcome appointment, which was a year after, the 3rd doctor was involved a d decided to do one more assessment. Without prior arrangement or agreement. Poor customer service, dishonest administration.

Dr Shilpa Davé Private GP Surgery - Teddington

General Practice (GP)

I booked in for routine bloods and a health MOT. As a “free bus pass” holder I strongly believe regular blood tests and health checks are essential in monitoring any health issues and picking up potential problems before they cause symptoms. I think that we should be more proactive with health rather than reactive . Dr Shilpa Davé and her amazing team are fully engaged in providing a holistic approach to healthcare.

Mr Iain Anderson

Plastic Surgeon

I’ve had 2 surgery’s now with Mr Anderson and both have been successful, I wished I had of found him sooner - he is fantastic, so friendly, professional - taking the time to explain everything clearly and putting my mind at ease. I felt genuinely cared for on my surgery days from Mr Anderson and the nurse’s who looked after me, to the lovely receptionist. So grateful for the outstanding treatment I received

Mr Feisal Ali Shah

Orthopaedic Surgeon

I am beyond grateful for the incredible care and support I have received by Mr Feisal Shah during my recent meniscus root repair surgery. He listened to my concerns and answered my questions with careful, thorough and kind explanations. The treatment has been first class before, during and after surgery. It is no wonder Mr Shah has such a superb reputation. I cannot recommend him and his team enough. .

Cambridge Heart Clinic

Cardiology

I arrived on time and the receptionist was in situ. As a private patient self funding I went through the paper work and had to wait only a couple of minutes before I was taken through for the Echocardiogram. The same sonographer had carried out the procedure the year before and she was so welcoming which immediately put me at ease. She was efficient and professional and I had every confidence in her.

Dr. Renata Karaliene

Obstetrician & Gynaecologist

Renata is really great. Warm, friendly and very knowledgeable. She is to the point and very clear, which I like. Would highly recommend (and I have seen many gynaecologists). All the staff I have come across are professional, polite, kind, and helpful. The prices are also very fair compared to other London doctors I have seen, which, in my case, has made continued access to private care possible.

Mrs Emma Eaton

Acupuncturist

I went to see Emma for help with scar tissue damage after a recent calf tear. We also looked at IBS help and sleeping and also regulating my body tempreture as I naturally run warm. By the same evening after one session there was a marked change in my stomach and temperature control. I’ve booked in to see Emma again. I would highly recommend this knowledgeable and experienced lady.

Miss Louise Olson

Urologist

My initial consultation was very informative and provided me with all the details that I needed to enable me to make a fully informed choice. Miss louise Olsen was very easy to speak to and instilled confidence in the treatment pathway and all that it entailed. All issues that I had were discussed and explained in an easy to understand way. I would thoroughly recommend Louise Olsen.

Spire Leeds Hospital

Tues the 20th Jan was my first appointment 6 weeks after my robotic assisted total knee replacement. MR Veysi showed kindness and respect, to me and my Husband, during my appointment. Reassuring me about my expected recovery. And if needed I could see him again if I had any further concerns. But he was very happy with my progress, which would continue to improve.

HMT St Hugh's Hospital

Cosmetic (Aesthetic) Medicine, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

I attended radiology on Tuesday for a scan with Amanda and Lizzy. Brilliant service, seen on time by radiographer, Amanda I think, who was very emphatic, friendly, knowledgeable and thorough. Both staff made me feel like I had their full attention at all times, and I didn’t feel at all rushed, despite them working to a schedule.