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Spire Elland Hospital

Orthopaedic Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 2 more

Overall, Spire Elland was great and I would happily return should I require any further procedures in the future. The rooms are spacious and comfortable, and everything is very clean. I think the main thing letting the hospital down is patient communication. All appointments and comms are recorded and delivered via an app. If you don't want to or aren't able to download the app (like me), you do end up being left a little in the dark about things. For example, I had been given a surgery date fairly soon after my initial consultation, which was great, however I hadn't been informed that there would be multiple pre-operative assessment appointments to attend - all of which were on-site at Spire Elland, which is around an hour's drive for us. On one occasion, I had to make last-minute arrangements to move clients around as I'd been unaware of an upcoming appointment - I'd received no email, no text, no phone call, no letter. I just so happened to log in to my online portal and find the appointment date there. I moved clients around so I could attend, and just a couple of days before my appointment received a text message to say the date had changed, with no explanation provided. I called to try and find out why this might be, but was met with a dismissive reply of, "We just had to move it". All of the documents outlining the process for my surgery and the prep I should do beforehand were provided online, and the online portal isn't the simplest to navigate, so accessing them wasn't as easy as it could have been. When I was admitted for my day surgery, the staff were very welcoming and friendly, although I did find that I received a blunt reply whenever I asked a question about anything. This was my first ever surgery and my first time being put under general anaesthetic, so naturally I was quite nervous. Some of the members of staff were very helpful and supportive, but others seemed to have little patience, which wasn't ideal and only served to make me more anxious. When I came to after the surgery, I had been expecting to have a bit of a handover with someone so I could at least find out how it had gone and what they had/hadn't found. Unfortunately, Mr Gan was occupied in another surgery, and so I was discharged before having the chance to speak to him. I asked the nurses for some clarification - any brief notes or insights they might be able to give to put my mind at ease a bit until I could speak with Mr Gan - but this was met with quite curt replies. I was told no one could read Mr Gan's handwriting so no one could tell me any information, which at the time was quite frustrating as I'd been dealing with the pain for so long and had viewed the laparoscopy as the light at the end of the tunnel. It was disheartening to leave the hospital without any real clarification of the issue. Now having had my final follow-up with Mr Gan, I can say with confidence that all of my questions have been answered, and I feel validated and supported as a patient. However, I can't help but feel that had the communication from the hospital team been a little better throughout the process, it wouldn't have been so frustrating to wake up after the surgery and find that no one could tell me how it had gone.

Mr Sachin Agrawal

Urologist

Excellent explanation of the results from a recent CT scan, probing for possible kidney stones. A stone was found to be apparent, as well as other medical findings that Mr Agrawal took time to advise me on. He also gave invaluable ongoing dietary advice and recommended an ultrasound in a year’s time, which should be arranged via my GP. Mr Agrawal had already written to my GP outlining my initial consultation, and I have no doubt he will also be as efficient in relating the results to my GP as soon as possible. I was very reassured by Mr Agrawal that I was suffering from no major health issues, and as long as I adhered to his advice concerning sensible diet control, my proneness to kidney stones would hopefully decrease in time.

The Pregnancy Clinic

Obstetrics & Gynaecology

Professor Akolekar has been absolutely Fantastic at every appointment all the way throughout our pregnancy. I was really struggling with anxiety in this pregnancy following recurrent miscarriages, and I have never felt more looked after, which has really helped me to be able to enjoy this pregnancy, knowing we have a fantastic consult looking after our baby. Appointments are always on time and very detailed, time is always made to answer any questions fully and I always leave feeling confident and reassured. The communication with Natalia is always great to book and arrange appointments. This clinic really go above and beyond and o couldn’t recommend them highly enough!

Newmedica Norwich

Ophthalmology

I went as an NHS referral for cataracts and they explained about the various options for both NHS and private. As I work full time and do a lot of computer work I decided to pay to have Rayone Galaxy toric lenses. I am so pleased with the result. After wearing glasses since early teens I am now glasses free! Mr Injarie and all the staff at the clinic were friendly and professional and made you feel at ease. Mr Injarie took time to explain everything and obviously is a brilliant surgeon. I can't thank them enough. I was so nervous about having eye surgery but from start to finish I felt in very safe hands. I would highly recommend.

ABBI Clinic - Manchester

Psychiatry, Psychology, + 1 more

Abbi Clinic have been nothing short of incredible in supporting me with my recovery journey. I was really apprehensive about this style of ‘therapy’ but I am so glad that I took their advice and tried it because the structure of the clinic is perfectly curated to individuals needs. The staff at Abbi clinic make every effort to ensure that your journey is personalised by getting to know each individual person and it shows in their care and support. A special mention to Kate who I can not thank enough for always giving her undivided attention and showing week in and week out that she genuinely cares to support you in recovery.

Mr Nitish Narvekar

Obstetrician & Gynaecologist

I can’t thank Mr Narvekar and Mr Haq enough for the care and support they gave me. From the very beginning, they made sure my symptoms were truly listened to and thoroughly investigated, which made a huge difference to my experience. Their expertise, skill, and compassionate approach put me at ease throughout my endometriosis care. Both doctors, along with their wider team, were professional, attentive, and incredibly supportive. I felt genuinely cared for and taken seriously. I would highly recommend Mr Narvekar and Mr Haq to anyone seeking expert and thoughtful care for endometriosis.

Clarity - Stevenage

Gastroenterology, Ophthalmology

I had eye sight check, 14/1/2026 a cataract was found, referral to Clarity made.Same day call from Clarity appointment made for 26/1/2926. Appointment for surgery made for 05/02/2026. Attended and I wish to bring to your notice that I was firstly dealt with by Leon who was excellent. The operation went very smoothly. Sight the next morning was very slightly blurred. I was impressed at the service supplied by Clarity from beginning to end has been excellent and I would highly recommend Clarity.

Woodthorpe Hospital

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 12 more

I had a two night inpatient stay recently after having fairly major surgery at The Woodthorpe Hospital. The individual and quality care I received from my Surgeon, Anaesthetist and Nursing staff made my experience a very positive one. The room was well equipped and the food was good, with every need catered for. Special thanks for making allowances and letting me stay until late in my room on day of discharge. I would definitely recommend this hospital for an overall positive experience.

Mr Jonathan Ross

Ophthalmologist

Mr Ross was welcoming and reassuring. I was able to talk to him in advance of my treatment to ask any questions which hadn’t already been covered in the literature I was given (there weren’t many as the literature was very comprehensive). He was able to help me decide which lenses were the best choice for me and my surgery was pain free and quickly completed. I am grateful to him for a very positive experience and I am delighted with the results.

Dulwich Podiatry

Podiatry

I would like to say how impressed I have been with treatment I received from Zack. He has a professional, friendly manner and clearly wants to achieve the best possible outcomes for his patients. He ensured that I understood every step of my treatment. I did not feel at all rushed during my appointments as Zack gave me time to ask questions and he responded to these in detail. I would have no hesitation in recommending him.

Bloomfield Health

Psychiatry, Psychology, + 1 more

Professor Bloomfield is an exceptional psychiatrist. He balances professional expertise with a very kind, human touch. I never feel rushed during our appointments; he is patient with my questions and always provides well-rounded, informative feedback. He doesn't just provide a service; he provides a thoughtful partnership in mental health. I feel much more confident in my journey thanks to his guidance.

Mr Liam Stapleton

Podiatrist

As ever Liam was extremely helpful in assessing my recovery in relation to the avulsion of both big toe nails. He was satisfied with progress to date and answered my queries about how long the full recovery would take and my worries about whether this would heal fully to enable me to undertake activities with my grandsons on holiday at Easter, in particular swimming.

Dr James Gratwicke

Neurologist

My session with Dr Gratwicke was excellent in all ways. I thought him perfectly listening and helpful insightful comments. Inhave rates a 4 star experience because I arrived on time and waited 1 hour in the very comfortable waiting room. I felt a 15 min wait is reasonable A up to 30 min… but nearly an hour too much. Dr G though was worth the wait- he was excellent.

Dr Jonathan Behar

Cardiologist

His explanation of my condition was very lucid. He was happy to gather information from all available sources, and even advised using NHS where it made sense. I should have liked to receive a report of the meeting including main points brought up, current state of affairs, and recommendation of actions that need to be taken.

Mr Nikolaos Panagiotopoulos

Cardiothoracic Surgeon

I have been impressed and delighted with my whole experience. My procedure was only yesterday for slipped rib syndrome, and cannot praise my consultant Nikolaos Panagiotopoulos and the staff at the Cleveland Clinic London enough. The service and communication throughout, as well as the operation itself, have been excellent.

Dr Ian Comaish

Ophthalmologist

My visit, from the welcome received from reception, to my meeting with Mr Comaish was very professional. Mr Comaish and his assistant were excellent. I left Bath Clinic with confidence for my future appointment to have the procedure on my right eye. All options for my next appointment were explained well.