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The Royal Free London Private Patients Unit

Cardiology, Cosmetic (Aesthetic) Medicine, + 18 more

I had my first consultant appointment yesterday, regarding a hernia condition that was flagged by an NHS consultant earlier this year. I saw Dr Richard Novell. In the lead-up to the appointment, I had managed to get the referral paperwork, but no scan imagery. On meeting Dr Novell, he informed me that scans were useless anyway for Hernia diagnosis, and he then proceeded to examine me. After this, he told me that I didn’t have a hernia, when I asked about the fact that another specialist had examined me and thought differently, he agreed that doctors tend to give different answers. My issue, is not that he dosen’t agree with another consultants opinion (as well as the person who conducted Ultrasound) but that I am currently in pain, which is harming the quality of my life, and when asked about next steps to resolve this, he had nothing to offer, when pushed he offered to speak to a colleage for a second opinion. So in terms of empathy, it's pretty frustrating, and I have to be honest, it's a complete waste of time from my perspective.

The Female Health Doctor MK

Diagnostics & Testing, General Practice (GP), + 1 more

I had my suspicions as to what was happening to me. However, going down the general NHS GP route was not getting me anywhere. They kept treating each symptom individually rather than looking at me as a whole. A few years of going backwards and forwards. Stress! With Dr Nikki, within the 30 minute consultation I felt heard, all symptoms were put together and a treatment plan was formed. It all made sense and everything was explained. Medication prescribed and ordered, report received and a report sent to my own GP, all within a few hours. Future follow up already booked. That is what you call professionalism, efficiency and having very knowledgeable doctors who understand the female body. Wish I had booked them sooner. I would highly recommend them.

The London Clinic

Geriatric Medicine, Haematology, + 13 more

Wonderful care from good staff but the bed was uncomfortable and the room was too small and felt airless and too hot. But the main thing is that hopefully this surgery will enable me to have a better quality of life. I already feel that my powers of concentration have improved and my brain is working better. It seems to me that once the soreness and itchy neck skin heals I will be back at the gym in January feeling thirty years younger. The hospital has done a good job and staff team are excellent. My only recommendation is that you knock the building down and build some more comfortable bedrooms with good ventilation with some comfortable beds for tall people.

Dr Justin Gould

Cardiologist

I have had an extremely positive experience under the care of Dr. Gould. I have visited Dr. Gould on a number of occasions for high blood pressure and hypertension issues, and I could not recommend him more highly. Dr. Gould is not only extremely knowledgeable, as one would expect, but he also excels in providing clear explanations and pragmatic advice. What sets him apart is his ability to communicate complex medical information in a way that is easy to understand and, more importantly, apply in everyday life. His approach has made a significant difference in managing my health, and I am truly grateful for his expertise and support.

Mr Humza Malik

General Surgeon

Dr Malik is absolutely amazing! From day one when I walked in to the first appointment you could see that he cared and was really attentive, It felt great to be listened to and taken seriously. He broke down my procedure very clearly and assured me. I went into surgery with no worries at all because I knew that I was in great hands. My recovery has been great with no issues and I am so grateful because this has truly changed my way of life. I was in pain every day and now I truly feel free. Thank you so much to Dr Malik and the team I am honestly forever and truly grateful!

Spire Liverpool Hospital

Cardiology, Cosmetic (Aesthetic) Medicine, + 17 more

Mr Iqbal was very kind and professional and i was very comfortable with him operating on my eyes.The procedure was explained in detail, it was recommended that I researched and thought about the eye surgery that we have discussed. I had 2 appointments with Mr Iqbal before surgery. Hospital staff were very helpful and I felt very well cared for after my operation. I would highly recommend Mr Iqbal and very much appreciated his work and thank him so much. I'm truly delighted with my eyes.

Nuffield Health North Staffordshire Hospital

General Practice (GP), Imaging (Scans), + 4 more

All members of the team are friendly and welcoming. They have personality and engage with patients. Everything appears to be well organised and runs smoothly. The clinic is clean and fresh. All instructions/requests are explained in a helpful clear manner and staff are attentive and go the extra mile. All staff impress as being very caring. During a recent stay for surgery, everyone with whom I came into contact was very kind and helpful. I felt like I was in very safe hands.

Mr S. Alam Hannan

ENT Surgeon

I had an excellent experience with Mr. Hannan regarding my hearing assessment. His knowledge and thoroughness gave me real confidence in the care I received, which was enhanced further by his outstanding bedside manner. He is patient, kind, and reassuring, and I felt instantly at ease as he walked me through each step of the appointment. I felt genuinely listened to and very well looked after throughout. I would highly recommend him to anyone seeking exceptional ENT care.

Dr Caroline Platt

Paediatrician

I visited Dr Platt with my young daughter, who was suffering recurrent UTIs. It is testament to the quality of the care we received that we returned a number of times. Dr Platt has a wonderful bedside manner and always both myself and my daughter at ease. She took the time to listen to my concerns, arranged thorough medical investigations, and provided avenues of community and medical support that significantly improved my daughter’s ongoing care.

Mr James Casha

Orthopaedic Surgeon

Mr Casha certainly knows his subject and I felt like he really understood my issue. He preempted my condition very well and was able to fill in many gaps in my knowledge that had been bothering me. He is very friendly and easy to talk to and very open to questions as well. He didn’t rush things even though my appointment was quite late and very possibly his last of the day. I felt he took his time to talk to me.

Professor Xavier Griffin

Orthopaedic Surgeon

Professor Griffin was easy to talk with. He explained my condition clearly, outlined the various treatment options and answered all of my questions clearly. Our final decision to consider hip replacement was reached on the basis of probabilities and risks and he left me in no doubt that at any time I could change my mind about the need for a hip replacement. Throughout his manner was sympathetic and helpful.

Dr Turab Syed

Orthopaedic Surgeon

Dr Syed was very professional and straight to the point. I was not examined or asked about my level of pain from the doctor, which is excrutiating and having a significant impact on every my life, on the preappointment questionnaire. I felt the appointment was extremely rushed and I was still asking questions as the doctor got up to get the door. This has not happened before thankfully.

Santis Health - Prostate Cancer Clinic

Urology

I had a remote telephone consultation with Professor Eden following being diagnosed with prostate cancer at my local hospital and their proposed treatment for it which I was not happy with. We discussed my case and I was reassured by what Professor Eden said and the treatment proposed to the extent that I have booked up with him for carry out a Robotic assisted radical prostatectomy.

Dr. Kevin O'Gallagher

Cardiologist

I have nothing but great things to say about Dr O'Gallagher. He is very knowledgeable, able to deliver information in a digestible manner and is very attentive to patient needs. I needed to see him for a series of tests, and he was very thorough and able to work around me, and made sure all of my questions were answered and that he left no stone unturned. I would highly recommend him.

Marris Medical

Pain Management, Breast Surgery, + 5 more

I would like to thank Dr Manojit Sinha for his wonderful care in the procedure I had and a massive thank you to the two ladies and gentleman who helped they were outstanding. From the moment arrived until I left after my procedure I felt totally looked after everything was explained and everyone went above and beyond to provide excellent professional care and support.

Haptic Chiropractors

Chiropractic, Rehabilitation Medicine, + 2 more

I was looking for a chiropractor and came across Haptic. Kirill has helped a lot with my back pain and my alignment feels much better. The staff are young, professional, and easy to talk to, and the space has a relaxed vibe instead of the usual stale clinic feel. It’s easy to book and communication with the team is super quick. Definitely recommend.