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Sainsbury Wing or Wolfson Fertility Centre at Hammersmith Hospital

Haematology, Cardiology, + 9 more

I had a mixed experience at my recent procedure. Staff were very friendly in general. However, I was shocked how inconsistent the experience was from one nurse to another. My scheduled procedure did not proceed as planned and as I came to around 6 pm on the evening of Monday First of December, I realised I was still attached to a cannula and I’m supposed to stay the night, which was not planned initially. I was told I should contact someone for my first visit to the toilet. As I did, a very irritable nurse came in and questioned me calling for I needing to use the bathroom. I had to explain to her the reason for calling is that it is my first visit to the bathroom. I then had a very painful antibiotic infusion via the cannula on my hand later that evening. The cannula was not stable. It was moving which was very painful and the nurse kept pushing it and kept asking me why I’m anxious. The same nurse came the following morning at 6 am, after I had not slept the whole night, to complete another equally painful infusion, and then proceeded to collapse a vein on my left hand When she attempted to take blood. I asked her to stop. She was not happy. I’m surprised that this is the quality of service received at a private care ward. I had both my hands with limited ability to move by the time I was to have breakfast. I was unable to use a fork and knife and was really getting upset at that stage as I was given jam containers which I was unable to open due to my hands being pin cushions . I felt helpless and burst our crying at that point: your caterer should really consider their clientele, as when a person does not have hands to use a fork and knife and is very weak then struggling to open a container is the last thing they are going to want to do. I had to call someone to open the jam for me when I eventually picked myself together. My main frustration at that point was not knowing why I am there and how long I was going to be kept for. A different nurse came in later that morning, she removed the cannula from my right hand which then enabled her to take blood from my right hand which as I explained to the other nurse as well is the only hand capable of giving blood. Simple as that, however communicating goals along way when also joined with common sense which I’m afraid to say the evening nurse did not display in spades. There was no need for all of the pain and uncertainty that I had to endure. I’m not usually a sensitive soul, I have had my fair share of hardship and I do not complain for no reason, however I feel this needs calling out, because it was completely unacceptable and could have easily been avoided.

Mr Joseph Manjaly

ENT Surgeon

I have been seeing Dr Manjaly for bone anchored hearing aid help as I was born with Microtia and Atresia. I am still on my journey and can say that he has been patient and kind throughout, always making sure that I am able to make the best decision and he does so without any pressure. I cannot stress how important that is to me as I have a history of choices taken for me as a child due to my birth defect, so his approach has given me back that agency. Most recently I had the abutment and Cochlear BAHA after a long time considering that and the magnetic option. I opted for the abutment and can definitely say the BAHA has made a huge difference to my life. After two years of having it, for me there is discomfort and some pain so I returned to Dr Manjaly and we are going to go in a direction to first remove the abutment, let it heal to check that it isn't something else causing the pain/discomfort, and depending on the outcome try the magnetic option. While to me this irrationally feels like I've failed, he was kind and supportive.

Skylight Psychiatry

Psychiatry

Overall this was a good experience, I had a combined assessment via NHS right to choose. I liked that I was seen in person for this. The wait times were much longer than initially expected however I believe there was a huge influx of patients at the same time that I was referred. The assessments themselves were good with understanding and knowledgeable assessors. The report which I have received is in depth although I did think there may be a professionals insight into the early developmental questionnaire whereas it is just copied into the report. I had a few queries about the report which I am waiting on the answer to and also have asked for it to be sent to my GP which hasn't been done yet but again, this is the lacking wait times. Apart from the wait times, the service was great and I am thankful for their help. I think my referral was made in March 2025 and I am writing this review in December 2025.

Miss Chloe Constantinou

Breast Surgeon

I cannot recommend Dr Chloe Constantinou highly enough. From my very first consultation through to post-operative care, her approach was outstanding. I underwent oncoplastic surgery following a Breat Cancer diagnosis, and the results have truly exceeded my expectations. Dr Chloe combined amazing technical skills with aesthetics, which is so important. Not only is She incredibly professional, skilled & knowledgeable, but also exceptionally friendly and amiable. Dr Chloe took the time to listen to my concerns, explain everything clearly, and made me feel completely at ease during a very stressful time. I felt fully supported and well-informed throughout my entire journey. The care I received was faultless. Thank you Dr Chloe, for your expertise and compassionate approach.

Mr Pranai Buddhdev

Orthopaedic Surgeon

Cannot speak highly enough of Mr Buddhdev. Made us feel very comfortable was fantastic with our daughter and gave very clear, honest and helpful advice and explanations as to what his thoughts were regarding helping Iris both in the present and future. We were made to feel part of the process, as all of the explanations regarding the more technical aspects of Iris’ hips and other areas of potential concern were portrayed in a manner a layman could understand. At no point did we feel we were being talked down to which is both rare and very welcome! Overall an accurate assessment with good advice which was easy to understand provided by a very personable professional doctor… Would recommend all of our friends within the CP community in a heartbeat.

Deia Health

General Practice (GP)

I have been receiving help from Dr Lafina Diamandis for my ongoing medical issues for some time now. Honestly, Dr Diamandis has been very caring and helpful. She's relentless in trying to find the solution and the right help for me, going over and beyond just to help me. Even if all other ideas fail, she always tries to find another way, not giving up on me. I travel miles to London to see Dr Lafina Diamandis because she is a breath of fresh air, and very worth of my time to see someone like her who is passionate about their job and cares about her patience. I couldn't thank her enough for her help and support. Words can't fully capture it; I'm forever grateful for Dr Lafina's help.

The Forbury Clinic (Berkshire Health Ltd)

Chiropractic, General (Internal) Medicine, + 5 more

Our family has been patients of various members of the team at the Forbury Clinic for over 10 years. Something has changed in the past year, rather than feeling like you are listened to and being cared for it now feels much more like a business akin so a sausage factory. In and out the door as quickly as possible, barely space for questions and little to no bedside manner. It feels like profit over patients. The remainder of our appointment yesterday was in a stair well being led downstairs after being shunted from room to room. With a teenage that is appalling. They find it hard to ask questions in an environment like that.

Spencer Private Hospital Canterbury

Pain Management, Cardiology, + 6 more

The receptionist and the nurse were lovely. However, the consultant made me feel like I wasn’t heard at all, I didn’t really get to talk about anything I wanted to talk about because every time I tried to I was cut off and told I would have to speak to someone else about that but I was confused as I was speaking about the issue I was there for. I also felt like I was penalised for my gp making a mistake and did feel very uncomfortable by the end of the consultation. Which made me quite sad as this is an issue I’ve been dealing with for a couple of years and I feel like I’m still getting no where with it.

OneWelbeck

Cardiology, Gastroenterology, + 20 more

Despite paying through the nose for a blood test, I'm still waiting weeks later for results (est. results timeline 3-5 days). Also received additional bills for tests that weren't pre-defined as separate costs - some costs are clearly noted upfront, some others arent and this is deceptive and unprofessional. Whilst staff are friendly, waiting times are awful (40mins for a private blood test? Will be recommending all people to avoid until these issues are addressed

Mr Debendra Sahu

Ophthalmologist

I saw Mr Sahu on Thursday 4th December 2025 I was terrified frightened what was going to become of my eye's. What a man, a gentleman a true professional who took his time to explain in detail what was wrong with my eyes and what could be done to help me. It's going to take time to go through procedures and operations, but at the end of the day if my eyes have been saved it will be entirely down to Mr Debendra Sahu, thankyou Sir. Kind Regards Graham T.

Miss Sally-Anne Phillips

Orthopaedic Surgeon

I’m not the greatest patient in hospital in general but I have to say doctor Phillips made me feel at ease, explained everything to me, the full operation was extremely successful and again doctor Phillips made me feel at ease, spoke to me through out the operation, the recovery staff at wishaw general were fantastic. A big thank you Miss Sally-Anne Phillips for making this hospital journey as good as it was. Regards John C

Spire Clare Park Hospital

Breast Surgery, Cardiology, + 15 more

Fantastic service received by everyone one at the hospital. Including reception, nurses when attending pre op appointments. On day of surgery was attended by Lisa asking my requirements regarding food etc and clearly stated if I had any allergies etc and nothing was to much trouble. Service was great reception, nurses,and consultant and room service made my visit a relaxing one Many Thanks Daren L

Marris Medical

Pain Management, Breast Surgery, + 5 more

I would like to thank Dr Manojit Sinha for his wonderful care in the procedure I had and a massive thank you to the two ladies and gentleman who helped they were outstanding. From the moment arrived until I left after my procedure I felt totally looked after everything was explained and everyone went above and beyond to provide excellent professional care and support.

Mr Mazen Tahhan

Ophthalmologist

From the bottom of my heart I would like to thank the team and Mr Tahhan. Every single person is a great human in the team. I would highly recommend Mr Tahhan and his team he is the best consultant I came across. Thank you. I had my surgery in my other eye somewhere else but this time I would highly recommend to get a cataract done here. An excellent service.

Dr. Giovanni Luigi De Maria

Cardiologist

Dr De Maria combines consummate professionalism with a kind & warm manner. Communication with him is easy and he gives information in an easily understood way. He was very good at easing fears after a heart attack and helped frame recovery in a wise & positive way.

Mr Mohammed Al-Maiyah

Orthopaedic Surgeon

Mr Al-Mariah is very easy to understand and talked me through the issue in detail. Presented the options clearly and gave me an understanding of the best course of action and future steps to help me in my day to day and also reduce potential future issues.