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Spire Harpenden Hospital

Whilst time waiting to see Mr Khan was very quick , if I'd arrived any later I wouldn't have completed my check in and, I arrived more than the recommended 15 mins early more staff on reception required plus I don't think self checking in on tablets helps , whilst fine for me others clearly needed help.After seeing Mr Khan I needed follow up appointments for a scan and,blood/urine tests . Having waited at 1 reception for 15 minutes area to make an appointment for the tests to be brusquely told to go and make my scan appointment as it "Would save time" .When I'm 2 away from the desk don't think it was about saving my time.Then wait at the radiology department reception for another 15 minutes as only 1 person on reception, told they'll need to check with the radiologist and, would call me today as yet they haven't. Return to main outpatient reception to book tests and, amazingly I've now got 6 people in front of me ...finally get to the desk to be told can't do blood test as no one there to do them .Now had there been but because of time wasted there no longer was ? Not impressed by The Spire on this occasion, Mr Khan yes , but everything else no .

Freedom Vision - Chelmsford

Ophthalmology

I had cataract surgery on both eyes on 4th December 2025 and l was discharged today, 12th January 2026. I'm so pleased to say l don't need to wear glasses or contact lenses any more. From start to finish, my experience at Freedom Vision Chelmsford was exceptionally good - and my end result is superb vision. - more than l could ever have hoped for. Colours are radiant and bright, and probably the biggest bonus for me is feeling so much more confident driving at night. After undergoing rigorous tests and scans , the actual procedure is very quick and painless. All the staff, without question were delightfully kind people and I'd like to thank them all individually, if only l knew their names. But in particular, l'd like to thank Nicola who guided me patiently and expertly throughout the whole procedure, and a massive thank you to Mr Hove , my surgeon, for being such a genius. If you are contemplating cataract surgery, l urge you to go for it - don't be scared - you won't regret it!

Cooden Medical Group

Cosmetic (Aesthetic) Medicine, Dermatology, + 4 more

This was a follow-up appointment. It should have been after 2 weeks but because the practitioner works very part-time this wasn’t possible. She then said I should have been in sooner! Treatment not as successful as with past practitioners before we moved to this area (I had brought records to first appointment but she had suggested a different approach). Further treatment offered on the day of the follow-up but I felt the practitioner was getting very defensive and I was losing confidence, so I declined. When I was waiting to go in someone else was trying to book a follow-up appointment. When she couldn’t get one desk staff said it probably didn’t matter as most people don’t need it! This clinic suits me location wise but unfortunately this wasn’t a great experience so I won’t go back.

Mrs Rachel Sherriff

Acupuncturist

I’d felt very lost before coming to the Fertility Suite with the frustration of not understanding why we weren’t conceiving with our second child and also experiencing loss. The fertility suite was amazing. I have Jen for my treatments who is so wonderful. I’m feeling such a massive difference both physically and emotionally since I started treatment and it turns out I have a thyroid issue which may be the cause of everything. It was Jen who noticed the signs and pushed for me to have it checked. Thank you to the fertility suite for holding my hand through all of this and for your advocacy. I wish more women knew about this, it fills such a gap in the fertility world.

Mr Simon Jennings

Orthopaedic Surgeon

I have never worked with anybody so responsive and so professional giving me the best advice I could to get back into sports due to my hamstring injury. Simon is an amazing specialist and he’s assistant Angela did work that didn’t even feel like work. They did really care.. I could not recommend a better team to help you with an injury that is not easy to fix at all. I want to thank you so much. I would definitely keep all my friends that aim to sports inform who to go to. Thank you again so much. I have not enough words to thank you how I feel.. Tamara K. Studio 68 London CEO

Westminster Women's Clinic

Cosmetic (Aesthetic) Medicine, Fertility Medicine, + 8 more

Dr. Linda Farahani is truly exceptional in every sense. Her scientific knowledge, clinical precision, and clear explanations make you feel completely confident and safe throughout the process. Beyond her expertise, her kindness, empathy, and warm personality genuinely set her apart. She listens carefully, treats patients with great respect, and approaches every case with both intelligence and heart. I truly believe she represents the very best of this clinic, and I am grateful to be under her care. Highly recommended without any hesitation.

Ms Gayle Merchant

Holistic Therapist

I had an online meeting with Gayle which was really helpful, much more relaxed than expected whilst including an in-depth exploration of my test results, health issues, and their timeline and effects on my life. Gayle is polite, respectful, understanding, and easy to talk to, as well as thorough and interested to understand and create a full picture. She’s very knowledgeable in a range of areas and made various links between results and possible causes. I look forward to continuing my health improvement with her support.

Dr Duncan Birth

Obstetrics & Gynaecology

I traveled from a different country to be under the care of Dr Keith Duncan and this was the best decision my husband and I made. From the very day go, Dr Duncan’s professional skills managed my pregnancy journey so well. Having had a traumatic past experience, I must say that Dr Duncan is filled with compassion and empathy. Not only is he an excellent Dr, he is an amazing human being. I would travel from miles and miles away to seek this kind of medical treatment in the future again. Thank you Dr Duncan.

Dr. Annika Charlesworth

Gastroenterologist

Dr Charlesworth has been absolutely incredible. From the very beginning, she never gave up on me, even when things were complex and challenging. She listened, took my concerns seriously, and kept pushing to find answers. Her dedication, compassion, and persistence made a huge difference to my health and my confidence in the process. I’m incredibly grateful to be under her care!

Clear Ahead Health

Clinical Psychology, Psychiatry

I feel that its great that despite the gap between appointments we can immediately drop into a great accord, run through any updates or changes and contemplate any potential changes that might be advantageous. I especially value hearing about stragies and approaches that have worked for others as ideas for things I can implement myself.

GenesisCare Bristol

Oncology

Well organised very friendly team. Walked me through every step of my treatment and I felt well armed with the knowledge of what expect particularly with understanding anxiety managing side effects. The Radiology team were particularly amazing. Now being well looked after by Saeah and Olie in the gym.

Spire Little Aston Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology)

An excellent experience. I was a bit worried due to being booked in for day case surgery and also having a general anaesthetic. But I needn’t have worried - everything went according to plan. Now looking forward to getting the other foot done hopefully later in the year, thanks to Mr Goswami.

Mr Okechukwu Okonkwo

ENT Surgeon

i went in as i had fluid trapped behind my ears. it took one consultation with mr okechukwu for him to find that out and got my surgery scheduled less than a month later. Now ive just been released and i can fully hear everything again.

Mr Christopher Hoo

Plastic Surgeon

Mr Hoo is not only a fantastic surgeon but an absolute gentleman from my first visit to my last. I will be forever grateful for everything that he has done for me not only physically but mentally as well. Kind regards Sheila T.K.

Dr Dora Amran

Respiratory Doctor

Dr Dora was attentive. Listened to my concerns and together we plored what would be the right course of action. As a clinician myself I loved the fact that I was able to discuss what would be suitable was key.

Dr Ademola Adejuwon

Sport & Exercise Medicine Doctor

It was a follow up consultation and Dr Adejuwon explained very clearly and concisely what he recommends to keep my condition under control. He has a very personable manner and is easy to talk to.