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Queen Square Imaging Centre

Diagnostic Pathway – Cardiac, Imaging (Scans), + 3 more

I am writing to share my experience with my MRI appointment last Friday. Unfortunately, it was not a smooth or positive experience. The day before my appointment, someone called to delay my scheduled time by 45 minutes. However, I was unwell and resting, so I missed the call. There was no text message or email notification, which meant I did not receive any confirmation of this change. On the day of the scan, I left home according to my original appointment time and was already on the train when I finally received a call informing me about the delay. To avoid wasting time, I arranged something else to do during that 45-minute gap. However, while I was in the middle of that task, I received another call saying that my original slot was now available and asking me to come immediately. This constant back-and-forth was very frustrating. I have my own schedule and time management, I cannot simply drop everything whenever the center calls. When I finally arrived at the center at the new delayed time, I found that the entrance was difficult to locate and once I reached reception, I still had to wait before being called in. During the scan itself, everything felt very rushed. The moment the scan ended, before I even had a chance to sit up, I was told to “hurry up” and leave because they were busy. This was especially difficult for me as I was having the MRI due to a concussion. After the scan, I felt dizzy and unsteady. Instead of being given a moment to recover, I felt pressured to move immediately. I had to retreat to the changing room to rest for a while before I could leave safely. Overall, the lack of clear communication, last-minute changes and rushed handling left me feeling very disappointed. I hope this feedback can help improve your scheduling system and patient care so others do not go through the same stressful experience.

Northway Clinic

Cardiology, Cosmetic (Aesthetic) Medicine, + 10 more

The Best Urologist- A true godsend, and a credit to his profession, Dr. Imad- El Mohtar. I cannot recommend Dr. Imad highly enough. Personal experience two weeks back: Got some medical condition that needed a urologist and can fairly say I was lucky to reach out to him at Northway clinic. He immediately advised me, took action, and treated me there. He thoroughly explained to me the condition, side effects, etc. What truly sets him apart is his patience and willingness to answer every single question. Not only this, he checked upon me over email and advised on the test results. He never rushes during consultations and gives you his full, undivided attention, making you feel heard and cared for. If you are looking for a brilliant urologist, look no further. I highly recommend him to anyone. Further, the reception department at Northway clinic is unmatched too. The staff tries their best to book an appointment and even reschedule. Generally, in many clinics in London, I found reception personnel to be rude, but here, all the staff are so caring and genuinely think of the patient's best time utilisation. Fair to say, the clinic does not charge exorbitant prices at all. It's way too few compared to private clinics at Harley Street, and some businesses in Canary Wharf. The kind of treatment you can get is much higher than the money you will spend in the clinic. Trust me.

Mr Caspar Aylott

Orthopaedic Surgeon

After several weeks of quite severe neck/shoulder and arm pain, I was recommended to see My Aylott by a friend. I attended a one stop clinic with Mr Aylott within a week of booking. The clinic was extremely efficient with an initial consultation followed immediately with an MRI scan and an X-Ray and then a follow up appointment. All in less than 2 hours. He diagnosed the problem and recommended a steroid injection into the cervical spine in my neck which I booked a couple of weeks later. The one stop clinic is an excellent service. I had the injection in the London clinic guided by X-Ray. The actual procedure is carried out in an operating theatre and took about 15 mins, most of which was to line up the needle to the exact spot to place the steroid. After the procedure the pain gradually faded over the course of 7 weeks and I am hopeful that it won't come back. All in all a very successful outcome. Mr Aylott is clearly a master of what he does and he is really good at explaining his diagnosis and wjat the options are.

Mr Suresh Chandrashekar

Orthopaedic Surgeon

⭐️⭐️⭐️⭐️⭐️ I had foot surgery (hallux rigidus with fusion on my big toe joint) with Mr. Suresh Chandrashekar at London Sports Orthopaedics, and I couldn’t recommend him more highly. From the initial consultation through to surgery and follow-up care, he has shown a commendable duty of care. After losing my BUPA insurance due to redundancy, Mr. Chandrashekar went out of his way to make sure I could still access the check-ups I needed showing genuine care and support at a difficult time. A special mention also goes to his medical secretary, Katie, who has been the bridge in all communications. She is super-efficient, knowledgeable, diplomatic yet assertive, and ensures everything keeps moving smoothly. Six weeks on from surgery, I’m really happy with my progress and can’t wait to get back to running and teaching yoga again. If you’re looking for an orthopaedic specialist, I would highly recommend Mr. Chandrashekar and his team. 5 stars all round!!

Core LDN

Pain Management, Physiotherapy, + 1 more

I absolutely love this Pilates studio! From the moment I walked in, I felt welcomed and supported. My instructor, Claire, is incredible — she’s knowledgeable, professional, and brings such a positive, encouraging energy to every session. She really takes the time to understand your goals and adjusts the workouts to suit your needs, whether you're just starting out or looking to level up. The studio itself is stuning, calming, and beautifully set up — it makes each class feel like a mini retreat. Since working with Claire, I’ve noticed a huge improvement in my strength, posture, and overall wellbeing. I genuinely look forward to every class! If you’re considering Pilates or looking for a studio that feels both professional and personal, I can’t recommend this place — and Claire — enough. It’s been an absolute gift.

Mr Neill Patani

Breast Surgeon

I cannot say enough positive things about Mr Patani! Not only he is incredibly knowledgeable, but also warm, calm, compassionate, and genuinely attentive. He takes the time to listen carefully, explain everything in clear detail, and never makes you feel rushed. You can tell he truly cares about his patients' well-being, both physically and emotionally. The entire experience, from scheduling to follow-up, is always seamless and professional. The staff is friendly, the office is well-run, and I always leave feeling heard, respected, and confident that I’m in the best hands. If you're looking for a doctor who combines expertise with empathy, look no further than Mr Patani. I feel incredibly fortunate to have found him, highly recommend!

Dr Kush Joshi

Sport & Exercise Medicine Doctor

I went in recently with a hamstring injury and had an ultrasound done by Dr Joshi. I have to say the whole experience was really positive. The staff were friendly and made me feel comfortable as soon as I arrived, which helped a lot since I was a bit nervous. Dr Joshi was fantastic he took the time to explain what he was doing during the scan and answered all my questions in a way that was easy to understand. He was kind, patient and very thorough, which gave me a lot of confidence in the care I was receiving. I left feeling reassured and well looked after. I really appreciate the professionalism and kindness from both Dr Joshi and the team, and I’d happily recommend them to anyone needing treatment.

Mr Santosh Bhandari

General Surgeon

Mr Bhandari had a kind reassuring bedside manner noticing I was nervous before my procedure but easily calmed my nervousness by his genuine reassurance. Explained everything to me in my language rather than medical language before my procedure too. Even during my procedure spoke to me explaining what he could see showing me exactly the area he was talking about on screen. Very gentle in my most sore painful areas and advising me to take pain relief via gas n air in time. I shall not hesitate sharing any further concerns if needed and woukd not like to be booked in with any other surgeon. I also would like yo thank all the staff on duty that day too. Many thanks to all.

Delamere: Private Rehab Clinic & Addiction Treatment

Holistic Therapy, Psychiatry, + 1 more

From the moment you call the team is informative with the process and makes you feel at ease. Upon arrival, between the nursing and guest liaison team you are made to feel and welcome and settled in. On the tour of the facility the guests are so friendly and intro themselves. The mentor and therapy is key, combined with the well thought out group sessions is the major turning point in my life in recovery. From the owners and upper management taking the time out of their busy days to assist with advice and personal experiences it brings me to the conclusion that Delamere is the best purpose built facility of its kind.

Dr Ajay Mathew Abraham

Rheumatologist

Dr. Abraham was excellent, he had thoroughly reviewed all my past medical notes prior to my first consultation. Today he was extremely good at reviewing my current medical issues, planning a course of treatment & giving me clear & concise medical opinions. He is an extremely nice person with a lovely manner and makes you feel he really has your best interests at heart. I would unquestionably recommend him to anybody in relation to rheumatology and pain management . My appointment with him today has given me a real boost & I really appreciate his knowledge & advice

Mr marc lamah

General Surgeon

My visit today with doctor Lamah was very positive and informative about the surgery I’m having I feel he gave me and my mum who was also present in today’s appointment a lot of confidence in the choice that the surgery is the best way to go for my independence over all an extremely helpful and experienced doctor that I would be happy to recommend for his professionalism and compassion to not only my physical disability but the mental health issues that do play a part in my medical choice thank you doctor lamah

Spire Harpenden Hospital

5-Star Review for Dr. Alan Parbhoo I'm absolutely delighted with Dr. Alan Parbhoo's care! He performed a tooth extraction due to a root canal failure, and the procedure was a success. Dr. Parbhoo was incredibly caring, taking the time to explain everything clearly and making me feel at ease. The aftercare was also amazing, ensuring a smooth recovery. I'm extremely happy with the outcome and would highly recommend Dr. Parbhoo! His expertise, kindness, and dedication to patient care are truly exceptional.

Mr Syed S Naim

Orthopaedic Surgeon

Dr Syed Saulst Naeeem is an excellent surgeon , he has fantastic experience of diagnosing, suggesting treatment, explaining all prospective pros and cons, great orginiser. He performs surgery in highly safar way and maintins hygiene conditions to highest standard that patients don’t feet any trouble or complications. He is brilliant and great surgeon with polite , friendly and great fallows up to patients after surgery to advise to have fast and trouble free quick recovery.

The Medical - Westbury-on-Trym

Chiropractic

During my last visit I was seen by Alex. Alex was very pleasant and friendly and also very helpful in attending to my needs. She adjusted my plan so that it was more achievable for me. Everything was explained and checked so that I not only understand what I had to do but also doing each exercise correctly. The reception staff are always welcoming, approachable and friendly

North Wales Eye Specialist Centre

Ophthalmology

I was very impressed with the clinic. All staff were very professional and caring Mrs Mathews was very polite and explained what eye issue I had and what treatment was required. Sadly I was a patient at Abergele Eye Hospital but have not been recalled for eye checks for over 3 years. I will continue using this clinic in the future to see Mrs Mathews Pam E.

Newmedica Newcastle

First class experience. This was my second cataract operation and like the first all went well and to plan. Follow up call from the clinic the morning after to check for any issues. Apart from a slightly watery eye (which soon cleared up) there were none. All of the staff, from reception to assistants to surgeon were professional but at the same very caring.