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Moorfields Private Eye Hospital

Ophthalmology

Moorfields truly deserves its reputation as the best eye hospital in the world. Mr Pal is an exceptional surgeon,highly knowledgeable, calm, polite, and genuinely caring. I have been living with diabetic retinopathy for a long time, and the fear of losing my sight has been constant. Thanks to Mr Pal’s expertise and treatment, my vision is now stable, and I feel reassured that my eyesight is safe. I am also deeply grateful to the entire team who supported me throughout this journey. Mr Pal’s secretary was wonderful, and the lady I spoke to on the phone took the time to explain every step clearly and patiently. She followed up with a detailed yet easy-to-understand email outlining the treatment and costs, which made a very daunting situation much easier to manage. The nursing staff were equally outstanding—kind, attentive, and reassuring at every stage. While the treatment is expensive, it is absolutely worth it when it comes to preserving your eyesight. After living in fear for so long, this care has given me peace of mind and hope again. I feel incredibly fortunate to have found Mr Pal. I discovered him purely by chance through an acquaintance, and I would wholeheartedly recommend Moorfields Eye Hospital and Mr Pal to anyone. I truly hope more people become aware of the outstanding work he does.

Spire Manchester Hospital

Cardiology, Dermatology, + 11 more

Walking into Spire hospital at Manchester, I was greeted by really good reception staff who listened to what I said and then made it happen. It felt very well organised. Into the wards/clinics for treatment, I was again greeted by friendly, confident staff who quickly put me at ease and explained what was to be carried out. All of my tests/treatments were carried out very professionally, on time and with care and respect. I felt comletly at ease throughtout. 5 Stars in every respexct for the clinical staff and Spire Manchester. Bad Experiencies. Dealing with the Spire Online/ Phone back office and Booking System. It was diabolical in all aspects. It appeared to be very dis-jointed and not able to pass information on internally nor take notice of what I told them. I received meaningless paperwork that bore little resemblance to what was to be done and its timeline. The night before treatment, around 8 p.m., I even received an email that told me all my procedures/ tests were to be carried out in Liverpool, not Manchester. Very poor level communications from Spire admin. very bad experience for me.

Clarity - New Cross

Ophthalmology

My experience throughout foe both eyes and post care has been excellent. Dr Allam was excellent, very professional, knowledgeable about cataracts . My initial surgery was deferred from 2nd Dec until 16th December 2025. This was due to my right being unfected. Dr Allam reassured me that my surgery would happen before christmas. The surgery did happen on 16th December. From preparation to surgery Dr Allam and team excelkent in communicating to me the process Typea of Lenses and cost. Lynne (nurse) was excellent exolaining post-Surgery and demonstrating how to apply the anti-biotic eye drops .Excellwnt support was privided in terms of eye protectors,tape and drops. Follow up by Dr Allam was excellent abd made me feel valued as a person, not just as a customer. The surgery was a major success. On 6th January 2026 I had a last follow up post surgery assessment. Resukting in Dr Allam confirming through eyes assessments, tge surgery was a success. I want to say thank to DR Allam and team for an excellent support abd for the first time since I was 7 years old I can see amazingly well !

Mr Quen Tang

Orthopaedic Surgeon

My experience with Quen was exemplary - at the time of first meeting him, my humerus had been fractured for 2-weeks & I was in pain, so he very speedily made himself available for a call to discuss the procedure, and once this had been done, booked me in for surgery the following week. On the morning of the procedure, he once again came to see me to discuss the procedure and let me ask any questions I had, which really reassured me. He then came to see me the morning post the op too, to discuss next steps. Ever since the operation, my arm has steadily been on the mend and this is no doubt down to the great care that Quen & the team have showed throughout. I've also seen Quen for two follow-up X-Rays where he has discussed the progress with me, and with this, I've been able to become more competent & confident in carrying out my day-to-day. I couldn't recommend Quen enough - not only has he been brilliant throughout but he's also a thoroughly lovely man.

Practice Plus Group Hospital, Shepton Mallet

Ear Nose & Throat Surgery (ENT/Otolaryngology), General Surgery, + 5 more

I had an initial consultation for varicose vein treatment (following a flyer in the post) and following further investigations/diagnosis I went ahead and had an operation. The whole experience from beginning to end was first class. Everything was fully explained to me and all my questions were answered before deciding on the most appropriate treatment. The operation (under local anaesthetic) went well with a nurse talking to me all the time and explaining everything which was happening as as well as distracting me! My recovery went as planned - and as explained - and a follow up visit to see the consultant was very reassuring. All in all I was very pleased with everything and would not hesitate in recommending Shepton Mallet Hospital.

Harley Street Specialist Hospital

Cosmetic (Aesthetic) Medicine, Dietitian, + 8 more

Hospital was dirty. Room was dirty. Was provided with a pillow that was fully stained yellow on one side with no pillow cover. One of the nurses saw it when he turned it over but I had already been lying on it for hours. Went to the surgery without any pillow only to wake up to another stained pillow without any cover. Found a toenail on the bed. Very unhygienic and was not comfortable. Staff were ok. Food received was not what I ordered, so left without eating anything. Will only be coming back for my second operation because it is the surgeons only practice that is close to where I live, otherwise would not be returning. Hygiene is most important in these environments and it was not to par at all. Worse than NHS.

Dr. Garry Savin

General Practitioner

Connor was a great help explaining the day, different aspects and how they will proceed, timelines etc. All aspects of each element of the day were executed with accuracy, care and clarity. The team were clear on the ask of me and the reason for each step of the process. Having such a thorough examination with each member demonstrating their experience and expertise, understanding my needs during the process and achieving it all with a personal touch was very impressive to experience. I have recommended Lumen to friends and family already!

Professor John Timperley

Orthopaedic Surgeon

I have recently had my right hip replaced with Mr Timperley carrying out the procedure using the Spare technique. The service and Care I received from him has been second and none. I was very apprehensive about having any procedure done, but he reassured me and gave me all the facts.I couldn’t have asked for a better surgeon and one that I felt I could trust. I have no hesitation in recommending Mr. Timperley to anybody reading this review.

GenesisCare Surrey

Oncology

All of the staff are so friendly, this whole experience has been made so much more positive because of them. The facilities are wonderful, it feels more like a hotel lounge than a waiting area. The refreshments and activities are thoughtful for not just the patients but also to those who may be attending with them. I feel incredibly supported by the whole team here, from a welcome every time at reception to treatment the experience is top.

Cooden Medical Group

Cosmetic (Aesthetic) Medicine, Dermatology, + 5 more

I had vein ablation today under Mr Mohamed Elawal - having had this prior at Uckfield Hospital, what a difference attending Cooden Medical Group was! From start to finish the whole team we're so lovely and professional! The Administration team, the Nurses and all the Consultants are so knowledgeable and really make you feel at ease. Would highly recommend this establishment for any procedures they offer!

Dr Usamah Jannoun MD DMS-Med D-SEM FFSEM

Sport & Exercise Medicine Doctor

Dr Jannoun is a fantastic Doctor. I have seen him a couple of times for spinal/cervical pain relief injections and wholeheartedly recommend his services. I am no stranger to these injections having suffered a lot of back pain in the last few years but at this point I would not consider seeing anyone else. I am always confident that I am in the best possible hands and has no hesitation recommending him.

Dr. Paraskevi Theocharis

Paediatric Cardiologist

It was a pleasure to be seen by Dr Theocharis. She is very professional and knowledgeable doctor with no doubt. She has not only provided a high level medical assessment, but also has broaden my personal views on private & nhs healthcare, which made a significant shift to my personal perception of how the things should be done. Thank you. I really appreciate your honesty.

Dr Joseph Kwan

General (Internal) Medicine

Initially the receptionist had some confusion about the appointment but she went to find who may be available. JK was and had read my notes prior to our meeting which was very productive. He was also privy to a couple of reports which were not due to be released to me for another 3/4 weeks (not very helpful) on which we were able to take action.

Mr Alexandru Budu

Neurosurgeon

The meeting with Dr Budu was outstanding- it was informative, very focussed and truly empathetic. It was without any doubt the most supportive, and comprehensive review and analysis . He provided me with detailed advice as to managing and observing my condition. I was so very lucky to find this specialist . Simply brilliant!

Nuffield Health Highgate Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Cardiology, + 14 more

Two months ago, the doctor performed an open inguinal hernia repair on me. Today, the doctor checked that everything was alright. I had a very good experience with the entire hospital team, especially with the doctor. I had no pain after the operation and my scar is very small. A very professional medical team.

Mr James Holton

Orthopaedic Surgeon

Mr Holton was very professional and friendly. He is to the point so you know exactly where you are. . He’s open to questions and gives good feedback and advice. I’m very grateful to him for his Knowledge , expertise and help to give me my life back after both my hip replacements.