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Dr. Mohsin Hussain

Cardiologist

In September 2025 Dr Mohsin Hussain carried out an emergency angioplasty on me and applied stents to my right carotid artery He explained clearly what was happening at each stage of the procedure which re-assured me In October 2035 I had a meeting with Dr Hussain to review the progress of my recovery and plan next steps. He showed me images the original blockage and another area in the LMCA We agreed to a further procedure with a pressure wire in November. Dr Hussein discussed details with me before the operation and during the procedure gave me the numbers so that I could decide whether a stent should be applied After the operation Dr Hussein discussed the procedure that had been carried out. He is a skilled doctor with an excellent bedside manner. He is very clear in his explanations to his patients which gives his patients confidence that the procedures being carried out are the right ones for them He also contacts patients after their discharge to ensure that they are progressing well He is very professional and approachable

HMT St Hugh's Hospital

Cosmetic (Aesthetic) Medicine, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

As I am not a well person and a wheelchair user, the wait was longer due to my health and help to get out. The staff were very understanding around this. I found though, beyond reception the phone system was not the easiest due to the very short length of time given to leave your message, which for people who are disabled, so not the fastest just basic messages of name, number, DOB plus short message, it frequently cut off before you had finished. Beyond that, it was a pleasant experience as it was the least painful steroid injection I'd had to date and I did let the consultant know that. The staff were helpful and accommodating as a wheelchair user plus self employed PA we know we take up space, so not the easiest inside a small room. Thankfully I can still transfer which helps so I can fold the wheelchair up once on to the couch. The staff were very helpful around my safety doing so which is always really appreciated. Please thank them for me.

New Forest Psychiatry

Psychiatry

The appointment itself was very positive. Dr. Robert Gordon was calm, validating, and genuinely listened. The room was quiet, warm, and set up like a cosy study, which made it feel safe rather than clinical. He explained the diagnostic impressions clearly at the end in a way that finally made sense, and it didn’t feel dismissive. I left feeling understood in a way I haven’t experienced with other services, although the level of positivity felt unexpected and left me a bit uncertain about how to interpret it. The only issue was the arrival process. My appointment was in the late evening, and reception was closed. It wasn’t clear where to check in, and I had no phone signal. I had to rely on Wi-Fi and the website photos to work out where to wait. Overall, despite the initial uncertainty about the building, the clinical experience was extremely positive. Everything went smoothly, and the assessment itself was very professional.

Mr Bassem Amr

General Surgeon

I had a very positive experience with Dr Amr. From the beginning, he was professional, attentive, and genuinely concerned about my well-being. He took the time to listen carefully to my symptoms and worries, he explained my diagnosis clearly, and discussed all available treatment options in a way that was easy to understand, and with compassion. I felt respected and reassured throughout my treatment. Dr Amr and his calm approach helped ease mine and my husbands concerns during a particularly challenging time. Thanks to his outstanding treatment, expertise and guidance, l was confident about my care plan and made a full recovery from my medical emergency. I am so very grateful for the support I received from him and will be eternally grateful. He even came to visit me more than once after he treated me, even though I had been moved to another ward. Dr Amr is an absolute asset to any hospital trust.

Mr Christopher Bailey

Orthopaedic Surgeon

I had knee surgery with Mr Bailey in June of this year. It was my first time being treated by him, despite having had three previous knee surgeries over the past 14 years post a ski accident. Without question, his surgery was the best experience and outcome I’ve ever had. His manner was brilliant, calm, reassuring, and genuinely supportive. I felt completely confident throughout the whole process. My knee has felt the best it has since I was a teenager, before my ski accident. Thanks to his exceptional skill and care, I was able to run a 76-kilometre ultramarathon in November, just five months after surgery and finished in 9 hours and 21 minutes. I consider that an incredible testament to his work. I’m now returning to him for treatment on my other knee and I recommend Mr Bailey to absolutely everyone.

King Edward VII's Hospital

Urology, Dermatology, + 25 more

I am extremely grateful for the exceptional care and support I received from Miss Richardson throughout my retinal surgery journey. From the very beginning, she made sure everything was clearly explained, arranging all of the pre-operative steps with efficiency and reassurance. Her support didn’t end there, she continued to check in and guide me through every stage of my recovery, making a stressful time much easier to manage. She was consistently kind, patient, and genuinely committed to my wellbeing. Her professionalism and compassion gave me complete confidence in the process. I couldn’t have asked for better care, and I truly appreciate everything she did for me. I highly recommend her to anyone in need of specialist eye care.

Leominster Osteopaths & Therapies

Physiotherapy, Audiology, + 6 more

When I telephoned to make my appointment - during early afternoon -your receptionist was amazing! So many times since pandemic, in my experience businesses seem to have cut back on providing that so important first line of contact with a person who is friendly, welcoming and listens making intelligent comments and is really helping the caller. This was one if the best experiences I have met with lately - I can't praise the young lady enough - she's a real asset to the Practice. Mark was also amazing - but I've had treatment from his before some years ago so I knew what to expect and wasn't disappointed!

Vermilion - The Smile Experts Edinburgh

Dental Care, Dentistry

Always an absolute pleasure coming to Vermilion, the staff are just on another level. I honestly think you wouldn’t get that kind of treatment anywhere else in the country. Customer service is first class. Everyone, from the admin teams and front of house, to the Drs and Hygienists. Had my third Hygienist appointment with Debbie last week, she is absolutely amazing, always feel better after seeing her (mentally and with a sparkling mouth 😂). Also, Dr Martin Morley is also such a great guy, so easy to talk to and great at what he does. Best dental team, hands down.

Miss Sinead Burke

Dietitians

Sinead is an extremely knowledgeable, professional, and supportive dietitian who genuinely takes the time to listen to her patients and consider their individual needs and preferences. I found her very easy to talk to, which made discussing my condition and concerns feel comfortable and reassuring. Her expertise in Crohn’s disease and the role of diet is excellent, and her guidance was both practical and tailored to me personally. I would highly recommend Sinead to anyone looking for a specialist dietitian, particularly those living with Crohn’s disease.

Dr Mauro Lencioni

Cardiologist

I attended the Priory Hospital in Edgbaston for an ablation procedure carried out by Dr Mauro Lencioni in October 2025. The diagnosis was carried out 6 months prior but I waited to see if symptoms would settle. When I decided to go ahead with the ablation I was so pleased that I went through with the procedure at the Priory Hospital, the staff were excellent and I felt really taken care of. Dr Lencioni was very supportive and explained everything to me from the start to the finish. He really took care of me. I couldn't be happier of the outcome.

Associate Professor Anand Kelkar

Urologist

I attended the appointment with a degree of anxiety over my decision to pursue surgery. Mr Kelkar carefully explained his view, a clinicians view, while allowing me, as the patient, to make the best decision for me. He offered me time, too, to think over my decision. Reflecting on the appointment, my anxiety has dissipated considerably and I have clarity regarding my next steps. I am very thankful to the doctor for his professional manner, that he conveyed authority while also supporting my authority for my health.

Mr Nicholas Kalavrezos

Oral & Maxillofacial Surgeon

Mr Kalavrezos is an exceptional expert in his field. His ability to simplify complex medical findings, explain their implications, and outline a clear, actionable path forward has been invaluable in helping us prepare to manage and monitor my daughter’s ongoing condition and well-being during a challenging time. Thanks to his insight and expertise, we now have confidence in the way ahead and have eased some fear of the unknown. We are deeply grateful for his guidance and support.

Kernow Psychiatry

Psychiatry

From start to finish it was a worthwhile experience, we were made to feel welcome and Jemma helped us to feel at ease by her warm gentle approach. Even though we were anxious about the assessment, we were able to trust that Jemma knew and understood how my daughter was suffering and her knowledge was evident by her questions and responses. My daughter broke down in tears at the end of the assessment because at last someone understood and validated her

Mr Richard Lovegrove

General Surgeon

Richard is an excellent and highly competent surgeon, working to the highest standards; from the initial consultation he listened and took on board my concerns as well as how I wished to progress moving forward. He clearly explained the various options, which was reassuring. Overall, a first-rate experience end to end. He is a leading expert in his field and would recommend Richard to any patient for consultation or treatment in this area.

UK Vein Clinic - Manchester

Vascular Surgery

The staff were all extremely friendly, approachable and knowledgeable, being happy to answer all my questions and put me at my ease. The procedure was quite uncomfortable at times but the staff were on hand to reassure me and to warn me when to anticipate some discomfort. Once the procedure had been completed, the discomfort totally dissipated and l haven't felt any pain at all since - none whatsoever!

The York Dental Suite by Mafalda Queiroz

Dentistry

Had to have two fillings today with Mafalda. It’s the first time ever that I can attend a dentist have my teeth done and not feel nervous. The whole experience from all the staff is amazing. It’s more like visiting a spa than a dentist. They make you feel so relaxed and at ease. I never thought I would love going to the dentist. Well done to all the team and thank you. Xx