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Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

It's not fair that being an NHS patient meant that we couldnt use the disabled parking, which was empty, right outside the hospital, meaning a much longer and uncomfortable walk. We we greeted well upon arrival and called through almost immediately. Although I found the nurse abrupt and abrasive to start with, I put this down to her working from the computer, checking through info. Perhaps that wasn't her strong point with technology. I have many complex needs, including some communication needs, being ADHD and Autistic. I clearly hadn't understood some of the portal questions and answered them differently to its intended expected responses. Perhaps some more understanding around neurodivergent conditions would be helpful and clarity around the context of their questioning, rather than to feel berated for replying "I fear spiders". The question asked for my fears or what I am scared of, if it was specifically regarding the procedure, it should have been clearer. I was clearly struggling with the bright lights in the office, holding my srm up to shield my eyes from the lighting, even commenting to my daughter who I took with me, my questionnaire replies would have told her I am photophobic, but because of how she initially presented to me, I felt unable to raise my concerns and ask for the lights to be adjusted. (This resulted in triggering a migraine after I left). Im still working on advocating for my own needs. Once the computer work was complete and she faced me to go through expectations of the operation day, she mellowed and warmed, her body language positively changed. This helped reduce my heightened anxiety. She was very good when it came to taking my bloods and I didnt even feel it, for the first time ever. I left feeling far less anxious than I did upon arrival.

Spire Liverpool Hospital

General (Internal) Medicine, Cardiology, + 17 more

I have just attended a post op review with my consultant. From receptionist to radiographer ( review xray ) to consultant all staff were welcoming , friendly and empathetic. The time waiting to be seen was minimal and each staff member was efficient and ensured the visit was without issue and all concerns were addressed . Mr Islam, my consultant ,discussed In detail my postop xray and listened to my experience of recovery with interest and empathy - allowing me to tell him anything that had concerned me. My post op recovery status was assessed and encouragement given for further progress with a one year review planned . I left the appointment completely satisfied that I had treated by a person with the highest level of skill and professional attitude.

Dr Ajai Seth

Sport & Exercise Medicine Doctor

Amazing experience, Dr Seth treated my sports knee condition with complete professionalism and I am now back running ultramarathons. He is one of the best in his field and is extremely knowledgable about biomechanics and looking at the body as a whole system. We also spoke about diet, supplements and lifestyle changes. I would recommend seeing Dr Seth over a traditional knee surgeon/specialist for a more hollistic approach (the knee surgeon I saw prior to Dr Seth did not ask anything about my training, running, footwear or lifestyle factors). I am eternally gratefully and Dr Seth is now my go to sports physician for all injuries!!!!

Mr Mario Saldanha

Ophthalmologist

I recently had cataract surgery at Sana Hospital , and I couldn’t be happier with the results. From the very first consultation to the post-surgery checkups, the entire experience was smooth, professional, and reassuring. The staff & Mario Suldhana were kind, patient, and made sure I felt comfortable every step of the way. Mario explained everything clearly, answered all my questions, and the procedure itself was quick and completely painless. My vision is now clearer than it has been in years — it’s truly life-changing. I’m so grateful for the excellent care I received and highly recommend Sana for cataracts surgery.

Mr Sabur Malek

Orthopaedic Surgeon

I had a very pleasant appointment this afternoon with Mr Sabur Malek he was very impressed with my recovery after my knee operation. On 27th September 2025 and I am very happy with my progress after my operation I have started to drive my car after 6weeks . I do get some pain at.times but it very early on after my operation but I do go for a walk Daley and do my exercises regularly. My family have said they are very proud of my progress and effort as I have made I have a new knee for my Birthday I will be 87 years youg .so please don't be put off they do look after you very well and with care.

The Eating Disorder Recovery Clinic

Dietitian, Psychology, + 1 more

Richard is, without question, the kindest and most effective therapist I’ve ever worked with. His confidence, evidently based on deep knowledge, is paired with his good humour and informal approach to create an extremely comfortable and supportive therapeutic environment. He has, and continues to support me with both the practical, day-to-day steps in my recovery from anorexia, as well as the deep and meaningful work needed to make that recovery robust. For anyone struggling with an eating disorder, I can not recommend and endorse Richard highly enough.

Dr. Kirsty Schmidt

General Practitioner

I met with Dr Schmidt. for the first time recently and from the first moment felt confident and relaxed and was assured that I was receiving the best possible care and advice, Dr Schmidt. is not only a very knowledgeable and experienced clinician, she really listens and gives time and consideration to all aspects of health care. She is a remarkable doctor who genuinely cares for her patients and has followed up with phone calls and messages. I could not recommend her highly enough

Unblocked Thinking

Coaching

The ADHD coaching I received was excellent. It was so nice to work with someone who had lived experience; it made all the difference. My coach was understanding, compassionate and a great mentor as well as a coach. She asked really thought provoking questions which helped me to think deeper and come up with solutions that would work for the challenges I was facing due to my ADHD and being Mum to an AuDHD daughter.

Dr Jagrati Acharya

General Practitioner

Dr Acharya was amazing and I am so grateful to her very thorough observations and tests during my consultation as she identified that I was very unwell and due to her I was treated in A&E very quickly. She also followed up with me when I went home following our consultation which was so thoughtful and kind. She is an amazing Dr and I feel very lucky to have been treated by her. Thank you so much Dr Acharya.

Somnowell - Snoring & Sleep Apnoea Help

Dentistry, Dermatology, + 3 more

Platinum providing practice- Practice Administrator feedback. Patients often come back saying their sleep has massively improved and snoring has either stopped or reduced a lot. They report that it’s discreet and much more comfortable than the bulky plastic ones. Partners are sleeping better too which says a lot! It’s one of the most effective solutions we’ve offered for sleep and snoring at the practice.

Mr Arshad Bhat

Urologist

I came in to have my catheter removed and have a twok . This went well, the catheter removal was painless , and the first passing of water was amazing , best for 15 or more years . Overall my treatment with mr Bhat has been a very positive experience, he has been very reassuring and pleasent to deal with the whole journey. Can’t wait for my full recovery and spending so less time in the toilet !

Living Mind

Psychiatry

My rTMS treatment at Living Mind has been a really positive experience. The environment is calm, the staff are compassionate, and I felt safe and understood during every session. They explain things clearly, monitor how you’re feeling, and make sure you’re supported throughout the process. I’ve already started noticing benefits and I’m really glad I chose this clinic

The McIndoe Centre

Plastic Surgery, Cosmetic (Aesthetic) Medicine, + 3 more

On October 13th 2025 I had a breast reduction under Mr Nduka. I found everyone friendly, knowledgeable, kind and efficient. My operation went better, than I could have imagined. After care was attentive and genuine. Very happy with the whole experience, especially as I have never had an operation before and I am 57. I can’t thank everyone involved enough.

Optegra Eye Hospital Hampshire

Ophthalmology

A quick and efficient service; from point of referral to second cataract operation was a total of 8 weeks. At the pre op assessment, Staff explained the procedure clearly and on the days of the operations I was informed of all different elements of the operation. The operations were pain free with minimal discomfort for a couple of days afterwards.

Ms Lubna Haque

Obstetrician & Gynaecologist

I am enormously grateful to Dr Haque and the team . I needed to have some appointments for investigations ultimately under general anaesthetic and I was treated promptly, courteously and simply could not fault anything . I felt I could trust Dr Haque the first time I met her and was impressed by her professionalism . Thank you so much , Ruth

Mr Mark Farrar

Orthopaedic Surgeon

I found Mr Farrar’s manner friendly and professional throughout the whole experience of having both knees replaced over a six month period. The surgery was in my view exceptional and each time I very quickly achieved full mobility with strength returning over the subsequent few months.