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Freedom Vision - Gloucester

Ophthalmology

I have had Cataract operations to both eyes January-March 2025. Things didn't start well when the Surgeon, in a 'telephone consultation' with me, committed to a price for the new lenses I would get. This was later overruled by the Management who told me the Surgeon didn't have the authority to agree a price with me. So I had to pay quite a bit more than I was originally told. As in some £400 per eye more. Amusing to observe how the 'care' (on the NHS, but sub-contracted to this private business) was promoted as being 'Exactly the same as Private Medical Care'. Oh no it wasn't ...it was much better. Once I was flagged up as 'potentially suitable for a PRIVATE operation' using Implants that were 'Not available on the NHS' I was treated very different. Previously done examinations were repeated 'to be sure'. Does that mean they are not sure if you are a NHS Patient? ;). Additional examinations 'not available on the NHS' were done. Am I being unfair? A short review would just say this: *Generally excellent professional friendly staff. * Medical care excellent. But.... Appointment waiting times need reviewing - I have always had to wait at least 45 min, sometimes more than on hour, before being seen. Why? If you depend on a relative or friend to drop you off and pick you up it sometimes got a bit difficult: Is this appointment going to take 30 Min, or 4 hours? Nobody knows. Admin/organization sometimes a bit confused - Why did I get an email survey for my right eye, and not for my left? Waiting in the corridor between different checks in different rooms a bit of a hit and miss - staff running around, folders being handed over, people sitting and waiting being missed, the order in which things were done got a bit confused sometimes, patients reminding passing nurses that others who arrived after them were seen before them. But all with good humor! But, in the end, I can see excellent again with both eyes - and that is what is really important.

Mr Khalid Al-Dadah

Orthopaedic Surgeon

I recently underwent two knee surgeries performed by Dr. Khalid Al-Dadah, and I cannot speak highly enough of the exceptional care and professionalism I received. From the very first consultation, Dr. Al-Dadah demonstrated kindness, patience, and a genuine concern for my well-being. He took the time to explain every aspect of both procedures in clear, understandable terms, ensuring I felt informed and confident throughout the process. What truly stood out was his use of practical examples and visual aids. Dr. Al-Dadah went above and beyond by showing detailed explanations on screen and even using a 3D model of the knee to illustrate the procedures. This level of clarity and attention to detail made a world of difference in helping me understand what to expect. His professionalism, expertise, and compassionate approach gave me complete trust in his care. Both surgeries were a success, and my recovery has been smooth thanks to his guidance and support. I wholeheartedly recommend Dr. Khalid Al-Dadah to anyone seeking an outstanding specialist orthopedic knee surgeon who combines technical excellence with genuine empathy.

Mrs Polly Ford

Obstetrician & Gynaecologist

Polly was amazing throughout my entire journey, my original plan with ivf didn't work out but Polly was very helpful with helping me form a new plan with moving forward with my journey. She explained all of my options and what this would mean for me and my donor child. Polly also carried out my egg collection and also my embryo transfer that was successful the second time around. I constantly felt in the loop with my results and Polly always had a back up plan which i really needed when i sometimes felt like giving up, If it wasn't for Polly explaining all of my options i wouldn't have the baby i do now! I cant thank her enough.

Cathedral Dermatology

Dermatology

The Clinic was a little difficult to find but once there the staff were excellent and very efficient. My appointment was on time and the waiting area was warm and comfortable. The consultant was very helpful and explained everything and answered all my questions. I wasn’t rushed or meant to feel unimportant. The nurse was helpful and reassuring. There had been an administrative problem that I had mentioned to the lady on arrival and that was completely sorted out by the time I left which was extremely efficient. I will have no hesitation on returning for a procedure in the near future. An excellent clinic

Mr Anwar Jafri

Orthopaedic Surgeon

. Mr Jaffri is an excellent communicator who is very reassuring and approachable. He carried out a detailed investigation into my condition and explained everything clearly, including a thorough description of the procedure. The operation itself and the post-operative care were excellent, with my recovery very well managed. I achieved a really good outcome and am now back to a very good level of functioning. He was always punctual and made himself available outside of consultations when needed, which was greatly appreciated. I felt well informed and confident in his care throughout.

Ovara Health

Acupuncture, Breastfeeding and Lactation Counsellor, + 12 more

When I first started looking for an endometriosis specialist and came across Mr Raza and all the positive reviews, I wondered: ‘can he really be that great?!’. The answer: yes he was. I had stage 4 DIE and a frozen pelvis. Mr Raza not only had the technical skill and expertise to deal with a complex case (with minimally invasive and cutting edge surgery) but also showed so much care and compassion, which gave me so much confidence and reassurance going into my surgery. The whole experience, including the recovery, has been so so positive and I would fully recommend him.

Dr Khaled Mallek

Cardiologist

My appointments with Dr Mallek were extremely reassuring (I went to see him with some blood pressure test results that concerned me). At the first appointment, when I was feeling most anxious, Dr Mallek listened with a thoughtful and kind approach. He took a careful history, did some tests and gave me some comfort based on this. He also recommended some extra checks, to be thorough. On receiving the results of these tests (all of which showed no evident medical problem), he provided guidance that was clear and helpful. I would absolutely recommend Dr Mallek.

Dr Kuldeep S Cheent

Gastroenterologist

Dr Cheent and his team were amazing . The care from the emails & phone calls to the treatment was over and above. Nothing was ever too much trouble and his secretary, like the rest of them worked incredible hours to ensure that she made contact with me around my working hours. Everything was clearly explained to me prior to any tests or treatment. The aftercare was just as incredible. Dr Cheent made me feel calm and at ease at all times. I am so grateful to them all.

Mr Steven Harsum

Ophthalmologist

Mr Harsum took great care and spent time discussing the likely outcome of my cataract operations in terms of the impact on my vision in general. He also gave me several pointers towards avoiding any further deterioration in my eyesight due to macular degeneration, which was over and above the expected benefits of the actual cataract operations. I now have excellent distant vision restored and confidence about the future.

Loughview Health

General Practice (GP)

I would recommend Loughview Health to everybody. I had such a good experience as soon as I walked in. From the receptionist asking if I would like water/tea or coffee, to the amazing doctor who actually took the time to listen to what I was saying. She actually cared and I am very thankful as I was so ill. Loughview Health is worth every penny and more! Myself and family members would highly recommend.

Dr Azhar Janmohamed

General Practitioner

I had been feeling unwell for some time and was beginning to lose confidence that anyone would really help me. Dr Azhar Janmohamed changed that completely. He listened carefully, looked at the whole picture, and finally gave me clarity and hope. His follow up and genuine concern made me feel supported long after the appointment ended. It is rare to meet a doctor who makes you feel so deeply cared for.

Spire Murrayfield Hospital Edinburgh

Cardiology, Cosmetic (Aesthetic) Medicine, + 15 more

Communication about where the treatment was to take place could have been a bit clearer - appointment was arranged via Shawfair Park reception but treatment was actually at Murrayfield which wasn't clear to me. Murrayfield reception also called and seemed surprised too that it has been done by Shawfair but didn't clarify where it was happening. All worked out in the end though.

Private GP Extra

General Practice (GP)

Dr Simon gave me a thorough explanation of my condition and any risks associated with it. He carried out all required tests and called to chat through my blood test results and to make any recommendations. Through Dr Simon’s clear explanations I’m now far more reassured about the condition, and how to deal with future occurrences. Many thanks.

Dr Adam Simon

General Practitioner

Dr Simon gave me a thorough explanation of my condition and any risks associated with it. He carried out all required tests and called to chat through my blood test results and to make any recommendations. Through Dr Simon’s clear explanations I’m now far more reassured about the condition, and how to deal with future occurrences. Many thanks.

Hope Park Dental Practice

Dentistry

I have been a patient at this practice since 1990. Great service all round throughout, remain consistent even with staff changes over the years. I have other family members at this practice, they get the same great service, no hesitation in recommending Hope Park Dental Practice, best wishes and thanks to all the staff.

CAS Medical

General Practice (GP), Primary Care

Had a visit recently pre-christmas for a TSW flare up. Doctor was extremely kind, took all my concerns on board and didn't push me into using any medication I didn't want to. Went away with a prescription for medication I was happy to use and am feeling much better. Would use again if it was required.