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Spire Elland Hospital

Orthopaedic Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 2 more

Overall, Spire Elland was great and I would happily return should I require any further procedures in the future. The rooms are spacious and comfortable, and everything is very clean. I think the main thing letting the hospital down is patient communication. All appointments and comms are recorded and delivered via an app. If you don't want to or aren't able to download the app (like me), you do end up being left a little in the dark about things. For example, I had been given a surgery date fairly soon after my initial consultation, which was great, however I hadn't been informed that there would be multiple pre-operative assessment appointments to attend - all of which were on-site at Spire Elland, which is around an hour's drive for us. On one occasion, I had to make last-minute arrangements to move clients around as I'd been unaware of an upcoming appointment - I'd received no email, no text, no phone call, no letter. I just so happened to log in to my online portal and find the appointment date there. I moved clients around so I could attend, and just a couple of days before my appointment received a text message to say the date had changed, with no explanation provided. I called to try and find out why this might be, but was met with a dismissive reply of, "We just had to move it". All of the documents outlining the process for my surgery and the prep I should do beforehand were provided online, and the online portal isn't the simplest to navigate, so accessing them wasn't as easy as it could have been. When I was admitted for my day surgery, the staff were very welcoming and friendly, although I did find that I received a blunt reply whenever I asked a question about anything. This was my first ever surgery and my first time being put under general anaesthetic, so naturally I was quite nervous. Some of the members of staff were very helpful and supportive, but others seemed to have little patience, which wasn't ideal and only served to make me more anxious. When I came to after the surgery, I had been expecting to have a bit of a handover with someone so I could at least find out how it had gone and what they had/hadn't found. Unfortunately, Mr Gan was occupied in another surgery, and so I was discharged before having the chance to speak to him. I asked the nurses for some clarification - any brief notes or insights they might be able to give to put my mind at ease a bit until I could speak with Mr Gan - but this was met with quite curt replies. I was told no one could read Mr Gan's handwriting so no one could tell me any information, which at the time was quite frustrating as I'd been dealing with the pain for so long and had viewed the laparoscopy as the light at the end of the tunnel. It was disheartening to leave the hospital without any real clarification of the issue. Now having had my final follow-up with Mr Gan, I can say with confidence that all of my questions have been answered, and I feel validated and supported as a patient. However, I can't help but feel that had the communication from the hospital team been a little better throughout the process, it wouldn't have been so frustrating to wake up after the surgery and find that no one could tell me how it had gone.

Diverse Minds Clinic

Psychiatry

I had a combined ASD & ADHD appointment at Diverse Minds Clinic and am very happy with the outcome. I had to fill in several questionnaires before the appointment, and that was pretty hard. However, the sacrifice was repaid, as Dr Cappai put me at ease and understood my difficulties. For the first time, I felt heard, and it was a great experience. The service provided at Diverse Minds Clinic is impressive. They tend to reply very quickly, and staff do all they can to support you. The team has been very helpful, and they went above and beyond to help me with the forms where I was having problems. Dr Cappai also arranged to speak with me on the phone, free of charge, before my appointment, which I thought was remarkable. I will continue working with Dr Cappai during the titration period and possibly in the future. Highly recommended.

Mr Kam Cheema

Orthopaedic Surgeon

I would like to express my sincere gratitude to my orthopaedic consultant for the exceptional care I received during my fractured fibula treatment. From the very first appointment, they took the time to clearly explain my injury, the treatment options, and what to expect throughout my recovery. Their calm, reassuring manner made an otherwise stressful situation feel manageable. The follow‑up care was equally outstanding—thorough, attentive, and always focused on helping me regain full mobility as safely and quickly as possible. Thanks to their expertise and support, my recovery has been smooth and steady. I am truly grateful for the professionalism, kindness, and dedication shown throughout my treatment. I couldn’t have asked for better care and would highly recommend them to anyone in need of orthopaedic support.

Berkeley Psychiatrists

Child & Adolescent Psychiatry, Clinical Psychology, + 8 more

I wanted to leave a review because my experience with this psychiatric doctor mr singh has genuinely made a difference in my life. Being assessed and diagnosed with ADHD as an adult wasn’t easy emotionally, but they handled everything with real professionalism, patience, and understanding. I never felt rushed or judged, and they took the time to explain things clearly so I actually understood what was going on rather than feeling labelled. Since the diagnosis, I’ve felt more clarity about myself and my wellbeing, and that alone has been hugely valuable. If you’re nervous about seeking an ADHD assessment or psychiatric support, I’d honestly say you’ll be in safe hands here. Compassionate, thorough, and very respectful throughout the whole process

St Joseph’s Hospital

Physiotherapy, Audiology, + 22 more

I cannot rate the hospital highly enough following my recent operation. From the moment I arrived I was looked after by a number of staff members, all of who could not do enough to ensure I was comfortable, informed and had everything I needed. In particular nurses Damian, Sonia, Cindy and Salmon were wonderful, also the catering lady who's name i didn't catch, Steve the pharmacist, Mr Murray the anesthetist, and Mr Lewis the surgeon. All the staff were very friendly and relaxed which helped me settle in a situation I could have felt very uncomfortable and nervous in. Even though this procedure was covered by insurance I would not hesitate to self pay in the future if needed to have this level of care again.

FACEmed Cosmetic Medical & Dental Centre

Cosmetic (Aesthetic) Medicine, Dental Care, + 4 more

Dr Alex Hadley carried out implant procedures on me. He took the time to explain what was going to happen and reassured me when I had questions. I found him to be very caring and I am pleased to say the final result is absolutely amazing.. I would have no hesitation in recommending him to anybody that needs dental work, he will clarify and calm your fears to give you confidence in having your dental work. I found all the staff at Facemed welcoming, friendly, caring and efficient. The appointment system ensures you are seen promptly and the treatment starts on time. I would have no hesitation in recommending Facemed for any treatment anyone requires

Dr Elizabeth Mcculloch

Cosmetic Doctor, General Practitioner

Dr McCulloch and her team are just perfect. They have been providing outstanding care to me for many years now. Dr McCulloch has been following carefully my hormonal health with a holistic approach that pays attention to my overall health, as well as my priorities as an individual. She is extremely professional and prepared, but also caring and understanding of my personal situation as a busy patient with specific views about health and aging (as all patients have). She is really quite exceptional, in my view. Her team has always made it easy for me to book appointments and deal with the practical side of things.

Skylight Psychiatry

Psychiatry

I would highly recommend Skylight for anyone seeking an ND assessment. From the initial inquiry to the final report, the communication was exceptional—they explained every step of the process so I knew exactly what to expect. Key Highlights: Wait Times: The appointments ran perfectly on time, which I truly appreciated. Supportive Staff: They were patient with my questions and created a non-judgmental environment. Helpfulness: They provided clear next steps and resources that felt genuinely useful rather than generic. It’s clear they actually 'get' neurodivergence rather than just checking boxes

Friends Medical Service

Audiology, Cosmetic (Aesthetic) Medicine, + 15 more

I attended tonight for a scan of my hands with Dr Patterson. On arrival I was welcomed at reception, checked in quickly and asked to take a seat in the waiting room. Breda then came out and called me to attend the consultation room, introductions were made, and Dr Patterson then performed my scan, he was professional, and provided information relevant to my condition. The whole consultation was a pleasure and demonstrated the significance difference a private company can make to a struggling NHS. Thankyou both again for such a positive experience.

Cleveland Clinic London

Vascular Surgery, Gastroenterology, + 10 more

I had an appointment at 5 pm and at 5.10 pm for pathology related to my upcoming Biopsy. First I was taken in for a flow rate test ??? which was not schedule . I told the nurse that I was there for a pre admission test, but she had no idea. Finally and after my request the nurse start looking into it. The hospital did forget to give instructions about what test had to be done. I had to wait ONE hour and 15 minutes at the premises . Finally the right test come in and they could proceed. Absolutely terrible.

Mr Andrew Mishreki

General Surgeon

I chose to go privately with Mr Mishreki, as he had treated me before at my local NHS hospital, and the NHS waiting list was too long. In all my dealings with him, he was excellent, he explained what he would be doing before and how things would progress after my operation. There was a small problem after the operation which he dealt with very quickly and professionally. He is pleasant and easy to talk to and seems supportive to his team. I would recommend him to anyone with similar problems to me.

Ms Sarah Addison

General Surgeon

My illness had placed me in an anxious and worried state, as everything felt unclear and my options were uncertain. I felt like I had little hope or control, as illness often does even to the best of us. I was referred to Ms. Addison, who was welcoming, brilliant, attentive, and solution-oriented. She is knowledgeable, empathetic, reassuring, and truly present. These words still cannot fully describe the quality of care she provides; she is a breath of fresh air. Simply amazing.

Mr Reshid Berber

Orthopaedic Surgeon

Mr Berber as always listened, was very clear in what he was saying and what he had done. He always checked i understood everything or if i had any questions. The examition was thorough and he explained what he was doing and what he found. What the next steps could be if i needed them but i have never felt pushed into any treatment. Mr Berber has always shown compassion to what i was going through and never dismissed anything i said or was feeling.

Mr Omer Osmani

Plastic Surgeon

Had surgery of Dr Osmani tummy tuck and brachioplasty (bingo wings).Dr Osmani was very professional and helpful im my choices of surgery I am more than happy with the results and the after care and would highly recommend him and trust him with any future surgeries I may undertake.He explained prior to surgery what to expect after surgery and was available for any queries about the ops and i felt at ease with his manor.

Professor Hemant Kocher

General Surgeon

I had a consultation with Prof Hemant Kocher followed by his recommended tests and ultimately laparoscopic gallbladder removal. It was my most positive experience with any medical practitioner ever. He listened carefully, was precise and logical in his recommendation. The operation was very straightforward and recovery quick. I felt very supported and cared for throughout. He is also a very nice person.!

Dr James Thing

Sport & Exercise Medicine Doctor

Dr Thing was very thorough in explaining the issue after asking questions regarding lifestyle etc and carried out some exercises to see the mobility with foot. Listed options with regards to treatment and once decided on injection went through the process and any signs to look out for etc. The procedure was pain free and recommended podiatrist which would give additional support with foot.