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Unblocked Thinking

Coaching

I began working with Jo shortly after receiving my autism diagnosis at the age of 45. At the time, I was already an experienced practitioner, but I was navigating a new understanding of myself while continuing to work at a high professional level. Jo’s mentoring was genuinely transformative. Through her insight, strategies, and lived understanding, Jo helped me to recognise who I am, clearly identify my strengths, and understand that I am not deficient. She supported me in developing the confidence and language to advocate for myself, to understand the reasonable adjustments I was entitled to, and, crucially, how to ask for them effectively. The impact of Jo’s work with me went far beyond personal insight. By applying the strategies and approaches she shared, I not only progressed professionally; I was promoted first to a senior role and then to Service Lead. Jo helped me align my authentic self with my professional practice, strengthening both my leadership and my effectiveness. Jo’s mentoring has had a lasting impact on my confidence, my career, and my sense of self. Her support was empowering, affirming, and deeply respectful, and I cannot overstate the value of what she helped me achieve.

Dr Julius Bourke

Psychiatrist

At times I felt patronised, or belittled for my personal thoughts and queries. There was a situation which got out of hand were he would come to me and tell me everything I'd be saying behind his back to the nurses and was not happy at all about me doing this even though it wasn't criticism about him, they were confidential comments I was suggesting to the nurses to make my experience here better such as having a 10 minute warning before Dr Burke would be visiting. Overall Dr Burke is a very good Doctor who knows a lot about medications and about the mental health conditions I've been facing, however I don't think we were the best match as I am someone who likes to discuss alternative options especially when it comes to medications and I felt I didn't get a say in any of my treatment plans and what I would be more comfortable with, it would be shut down very quickly.

Dr Deepak Parasuraman

Paediatrician

Dr Deepak Parasuraman made both my daughter and me feel welcome from the moment we arrived. We were attending for a children’s ADHD assessment, and I was very anxious as my daughter is excellent at masking her symptoms. Before the assessment even began, Dr Parasuraman took time to build rapport with her — making her laugh and helping her feel comfortable — which allowed her to be her true, confident self. He is clearly very knowledgeable and experienced. The room felt like an open, safe space to talk, and he explained everything clearly while thoughtfully observing my daughter. Dr Parasuraman was professional, understanding, and genuinely empathetic throughout. I highly recommend MUMS for this service, particularly with Dr Deepak Parasuraman, and will be recommending them to anyone who needs similar support. Thank you for all of your help and excellent service.

Queen Square Imaging Centre

Diagnostic Pathway – Cardiac, Imaging (Scans), + 3 more

Arrived fifteen minutes before the agreed appointment time as requested. Waited a further 20 minutes before being taken into the pre Investigation booth. Advised to remove certain clothing and jewellery which I did. Ifudbt catch what the nurse ? Assistant quite says as she spoke so quickly. A reversed to this a that. I waited in the booty a further 10 -15 minutes. I opened the door. No one around. I went back into reception as I didn’t know where I should be. Wondering whether I should have returned to the reception. An assistant checked my details. Then a further assistant arrived and took me back to the booth. Scan itself. Could not understand the therapist heard part but again so quick. But held in there. Need more clarity clearer instructions. Speak slowly.

Matrix Foot & Ankle

Podiatry

Mr Ben Yates is in my opinion an excellent podiatric surgeon who gives a very good clinical opinion. I was unhappy that Mr Yates charged me for a “new patient” appointment when this was in fact a follow up appointment lasting about 12 minutes following previous surgery by Mr Yates. Furthermore, I did not receive a clinic letter from Mr Yates until I chased it up more than 2 weeks after my appointment. I received no apology for the delay in sending the letter. Mr Yate’s clinical letter did not contain all the information promised at the consultation and I was obliged to chase this information again. I emailed Mr Ben Yates to raise my concerns but I did not receive a reply from him.

Dr. Haus Dermatology

Cosmetic (Aesthetic) Medicine, Dermatology

I recently had a CO₂ laser treatment at Dr. Haus, and the experience was excellent from beginning to end. At 54, I’m focused on keeping my skin healthy and firm, and this treatment was exactly what I needed. It boosted my skin’s texture, brightness, and overall vitality in a way that feels natural and refreshed—not overdone. Dr. Haus and his team were professional, caring, and incredibly reassuring throughout the process. I’m thrilled with the results and highly recommend the CO₂ treatment to anyone looking to rejuvenate their skin with real, visible improvement.

Three Shires Hospital (part of Circle Health Group)

Anaesthetics, Audiology, + 30 more

On arrival, and in good time, there was a huge que at the reception desk with only one member of staff trying to deal with patients. We waiting a very long time even to be acknowledged so, not wanting to be late for our appointment, we made our own way to the area A. We were then approached another member of staff in Area A who was able to give us the forms we should have received at reception. Knowing that a significant number of patients were due in the recetion should have been fully staffed with an expeditious way in processing through.

Spire Cambridge Lea Hospital

Cardiology, Cosmetic (Aesthetic) Medicine, + 19 more

No problems with check in or with the meeting with Mr Krkovic. However the hospital is showing signs of neglect. The loo in the corridor outside Trinity Suite had no paper towels and and a completely overflowed waste bin. The coffee machine in Trinity was broken in October and is still broken in January. The former quite serious, the latter not serious but to be not fixed over so many months suggests neglect and that always raises the possibility that things I can't see are also neglected. SIte management needs shake-up.

Skylight Psychiatry

Psychiatry

I was very pleased to had a session with Ruth she was really nice, polite lovely lady and she understand me very well and she was really good and i am so glad to met her. My appointment went very smooth. Ruth explain me what will happen after the sessios step by step and also m explained about my diagnosed. I just wanted to say thank you very much for understanding my situation and booked my appointment earlier and I didn't wait too long.I'm so glad to do have this session with your clinic team. Ozlem O

Dr Philip Bullen

Obstetrician & Gynaecologist

From the moment you step inside the peaceful waiting room, you feel at ease. Dr Bullen radiates calm professionalism. He took his time to patiently explain everything and answer all my questions and his lovely secretary and midwife got back to me quickly whenever I messaged. This is the second pregnancy that I saw Dr Bullen and I recommend him very highly if you are looking to go privately for expert prenatal care and avoid the noisy and chaotic NHS clinics.

Spire Elland Hospital

Orthopaedic Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 2 more

I was referred to Spire through the NHS, and from the outset my experience was extremely positive. The process was smooth and well organised, and the standard of care I received was excellent. All staff were professional, attentive, and supportive throughout, which made the experience reassuring and stress-free. Based on the high level of care and service provided, I would confidently recommend Spire going forward.

Dr. Sheeraz Janjua

Optometrist

Routine annual checkup. Found weakness in one eye did thorough check and prescribed new lenses. Asked about other eye problems which he clearly answered for me. The reception staff were very polite and pleasant their professionalism obvious. And finally I was passed onto Gemma who explained the timescale for new lenses. Couldn’t be more impressed

Professor Dhanwant Gomez

General Surgeon

Once confirmed, early appointment made & Prof Gomez emphasised the importance of taking it easy for 6 weeks. The first 2 or 3 wks of recovery quite difficult then suddenly you turn the corner. Bowels still settling down.

Mr Ian Lilly (né Hore)

ENT Surgeon

Very competent and kind, he treated our 4 years old daughter Frances and performed an adenotonsillectomy and grommets surgery on her. Everything went well and our daughter always felt secure around him. Thanks!

Dr Dora Amran

Respiratory Doctor

Dr Dora was attentive. Listened to my concerns and together we plored what would be the right course of action. As a clinician myself I loved the fact that I was able to discuss what would be suitable was key.

Mr Sanjaya Kalkur

Obstetrician & Gynaecologist

Always had time for me, and provided me with the best possible care. He has performed 2 surgeries on me now and would highly reccomend