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One Ashford Hospital

Audiology, Cardiology, + 22 more

Receptionist was absolutely lovely and really friendly and helpful. The building and facilities were all excellent and kept clean and tidy. The consultant I saw was extremely rude, arrogant and judgemental. There were several comments he made that shocked me and that made me feel very uncomfortable to the point I almost walked out mid appointment. There was very little sympathy or mindfulness of my injury and he came across extremely judgemental in the assumptions he made about the level of sport I played, what I could afford, and several other things. I actually play semi-professionally and have represented our country in World Championships in the sport I play, and I also have a law degree and accountancy qualification which I did not mention as quite frankly it is irrelevant. It was apparent he took a dislike to me for whatever reason from the start and the whole experience was very uncomfortable. His behaviour aside, he is clearly very knowledgeable and good at what he does. Reading between the lines I got the answer I needed. This hospital was recommended to me by one of your previous patients and I was lucky to get booked in through an NHS referral but after my experience I would never return for any issue and am relieved I didn't pay to go private.

HCA UK at The Shard

General Practice (GP), Obstetrics & Gynaecology

Dr. Kariyawasam offers a rare and exceptional combination of deep medical expertise and genuine compassion. She is highly skilled in diagnosing her patients with accuracy and efficiency, while also attending thoughtfully to the human concerns that naturally arise when one needs medical evaluation or treatment. Her follow-up letters are always clear, thorough, and truly helpful. Even her secretary is accessible, kind, and supportive, which makes the entire experience smooth and reassuring. Dr. Kariyawasam initially became my doctor by chance, as I needed an urgent appointment and she happened to be available. It is no coincidence, however, that she will remain my doctor moving forward. Her care is outstanding in every way.

Ezra Health

General Practice (GP), General Practice (GP) (Video Consultation), + 4 more

I was anxious about my first visit following some negative experiences with nhs gp appointments. But on meeting Dr Shori I was instantly very comfortable and felt heard. I had relevant tests quickly and efficiently. I did not feel rushed or dismissed at any point and came away feeling relieved that I had some answers to symptoms I had been struggling with for a long time. The practice was lovely, clean and overall a nice atmosphere. I wouldn’t hesitate to book again for a concern I was struggling with and would recommend anyone to do the same if they were in a position to do so.

Mr Philip M Stott

Orthopaedic Surgeon

I have had other operations but never a consultant/surgeon with Mr Stott's intuitive empathy, genuine listening skills and obvious concern for the patient's well-being - quite apart from his first-rate skills as an orthopaedic hip specialist. You never feel rushed at consultations, he gives excellent explanations of what is going on and what to expect, at every stage. My recovery from left-hip replacement is going well, I am receiving excellent physiotherapy support and I feel more positive than I have for a long time. I recommend Mr Stott whole-heartedly.

Clinicbe

Cosmetic (Aesthetic) Medicine, Nutrition, + 1 more

I have been visiting the clinic for many years for injectables (Botox, Profhilo, Mesotherapy) and other skin care treatments (HIFU, Microneedling) and cannot speak highly enough of Dr. Kubicka and the rest of the team. They are utmost professionals and a very welcoming. I am given a personalised plan to ensure I have the best treatments for my skin and age. Appointments are never rushed, which I love. If I have any questions, relating to a treatment I haven't yet had, they always have the time to discuss. Highly recommend and will continue to return.

Mr Anantha Madhavan

General Surgeon

I had an inguinal hernia identified when I was taken by ambulance to the Royal Surrey Hospital where I was attended by Dr. Madhaven. It was agreed that the hernia needed urgent attention so I came under his care as a private patient. The procedure took place at Mount Alvernia Hospital. I felt totally confident in Dr. Madhaven. The operation was a complete success and after 8 weeks I have regained my strength. Not only has he the medical skills he also has an excellence manner in handling patients. I would thoroughly recommend Dr. Madhaven.

Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

My experience overall was very good. I gave 4 stars instead of 5 because the Receptionist in the Imaging Department (Basement) was off-hand, unhelpful and unfriendly. My only other complaint is that I was told that it is never possible to speak to anyone in accounts regarding invoicing, whether it is face to face or on the telephone. This is an unacceptable practice which upsets a lot of people. The thought of not being able to sort out any invoicing issues except by email is a worry to many, especially older people.

Mr Prasad Patki

Urologist

I had a nephrectomy by Mr Patki in September. From the first visit I felt very trusting of his expertise and felt put at ease by his confidence. My recent experience was very mentally tolling due to a shocking diagnosis of cancer at such a young age. Mr Patki however made that experience more bearable and Gauri his PA was exceptional and one of the best I have ever encountered. No query was too much trouble. I cannot thank Mr Patki and his team enough for their expertise and the support you have given my family.

Mr Andrew Port

Orthopaedic Surgeon

Outstanding surgeon. As a healthcare professional, I researched to the nth degree who my wife should be referred to for her knee replacement surgery, and the answer was obvious. Consistently, Mr Port was the name that came up over and over again. I also had experience of how good he was from my time as a GP with excellent outcomes and praise from all the patients I referred to him. We are delighted with the outcome of the surgery. It is even better than I expected. Thank you Mr Port. We are very grateful.

Nuffield Health Haywards Heath Hospital

Dermatology, Breast Surgery, + 21 more

Mr Wong is an excellent gynaecologist. He listens, asks the right questions, and explains every step in clear language. You feel comfortable the moment you walk in because he treats you with respect and patience. He does not rush you. He checks that you understand your options. He makes difficult appointments feel manageable. My visits with other gynaecologists felt stressful, but he changed that for me. I trust his care and recommend him to anyone who wants a calm and supportive experience

Mr Faisal Ahmed

Ophthalmologist

From the very first consultation Mr Ahmed explained clearly my diagnosis, what he recommended and the treatment involved. The Surgery itself (3 stents and a new lens) was conducted in a calm manor and at no point did I feel any pain or was alarmed. The follow up appointments were reassuring and all my questions were clearly answered. In addition the back up from Mr Ahmed's PA was exemplary making the process overall excellent

VIP Hearing Solutions Eastcote

Audiology

I received excellent person centred care. I came for wax removal and discovered I had an ear infection that needed treatment first. The audiologist was very helpful and gave me a referral letter to see the Doctor and once the infection has cleared I could return to complete the wax removal . The Receptionist was welcoming , friendly and helpful from my first phone and on my two visits . Thank you

Nuffield Health Wessex Hospital

Urology, Audiology, + 18 more

Would highly recommend Mr Sahu. He was thorough and took the time to explain my situation to me. It was reassuring to know that the treatment I had already been receiving for my AMD was appropriate but he also highlighted the need for cataract surgery in both eyes. No other professionals had said this to me. This could make a difference to my sight for a bit longer. Thank you.

Mr Matthew James

Plastic Surgeon

Matthew James is an excellent surgeon. He has a compassionate approach. He is kind , patient and has a lovely manner. Very down to earth. I trust his judgement implicitly. I highly recommend him. Thank you Matthew for the great care and skilled surgery you performed on me. I am very happy with the result and I feel sure I will be as fit as a fiddle after my recovery.

Mr Oliver Harley

Plastic Surgeon

Very professional, brilliant work and 110% on the ball with any concerns or complications that may arise. I found his knowledge and expertise whilst helping me through a complicated recovery very comforting and consistent in looking after me. Makes a huge difference being able to see the man himself. Couldn't recommend him more!

Mr Amol R Chitre

Orthopaedic Surgeon

This was a check up appointment, following surgery for a total hip replacement. Mr Chitre was prompt, extremely pleasant and encouraging. He took time to answer all my questions about ongoing recovery and to show my wife and I the before and after X-rays. We are delighted with the treatment I have received