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Cleveland Clinic Portland Place Outpatient Centre

Anaesthetics, Cardiology, + 10 more

I attended the Neurology Clinic at Cleveland Clinic, Portland Place London for a second medical opinion (covered by my insurance) and I had ALL medical reports with me. The booking process was straightforward, and the reception team were excellent—very responsive and professional, with great customer service. I also appreciated that the clinic arranged for my MRI images to be transferred ahead of my appointment, so the consultant would have access to my medical history. Unfortunately, I was very disappointed with how the consultation itself went. I came with up-to-date MRI scans (completed recently through an NHS neuroscience unit), along with relevant medical reports and test results. However, the doctor did NOT properly review my MRI images, stating they were “bad quality,” and instead suggested I pay privately for repeat MRI scans at Cleveland Clinic London 3Tesla MRI scanner (my all mri's were done on 3Tesla scanners). He also recommended another lumbar puncture, again privately, despite the fact that I have already had one. Overall, I left with the strong impression that the focus was on arranging further paid tests rather than reviewing the information already available and providing a clear second opinion. In the end, I did not receive any meaningful second medical opinion, no conclusions were offered, and I felt I had not been listened to. To be fair, Dr Wallace Brownlee was polite, kind, and his manner was professional. The neurological examination was fine. However, I still left without any explanation or diagnostic opinion, despite no recent change in my clinical picture that would obviously justify repeating tests before offering an assessment. Based on my experience, I would not recommend Dr Wallace Brownlee for someone seeking a genuine second opinion.

Dr. Olena Edwards-Skadowska

Psychotherapist

My experience with Dr. Olena Edwards has been a five‑star experience from start to finish. She brings a rare combination of deep clinical expertise and genuine human warmth that immediately puts you at ease. Throughout each session, she listens with full presence and offers insights that are both clear and transformative. What stands out most is her ability to explain emotional patterns in a way that feels empowering rather than overwhelming, giving you practical tools you can apply right away. Dr. Olena’s approach is open, compassionate, and deeply committed to helping you understand your challenges at their core. She creates a space where you feel safe exploring difficult topics without judgment, and her passion for her work is evident in every interaction. Over time, my experience with her has remained consistently outstanding. Her genuine kindness, deep sympathy, and unwavering compassion create a therapeutic environment unlike any other. Her exceptional skills set her apart in her field — she is truly one of the best in her craft. Each session reflects her rare ability to combine clinical expertise with heartfelt humanity, and that combination is what keeps me returning. She is not only highly skilled but also sincerely dedicated to helping you gain clarity and move forward with confidence. For anyone considering therapy, a few things can help you make the most of your time with her: arrive with a sense of what you’d like to explore, remain open to her guidance, and feel free to ask questions — she welcomes them and responds with clarity and care. If you’re looking for a therapist who blends expertise with genuine empathy, Dr. Olena Edwards is an outstanding choice.

Mr Seni Subair

Obstetrician & Gynaecologist

We welcomed our healthy baby on January 11th, and we cannot thank Dr. Seni Subair ("Super Seni") and the team at The Portland Hospital enough for the experience. Living abroad in Dubai, managing a pregnancy and birth in London came with logistical challenges, but the care we received was outstanding from start to finish. We actually missed a few appointments due to our travel schedule, but the hospital was incredibly accommodating. They made sure we could come in at any time and always saw us without delay, which took a huge weight off our shoulders. A special mention must go to Mr. Seni Subair. He was absolutely fantastic. He didn’t just treat us like patients; he made us feel like proper family members. He put my wife at ease immediately, making her feel completely comfortable and safe throughout the entire process. His warmth, professionalism, and "Super Seni" energy turned what could have been a stressful time into a joyful one. If you are looking for a consultant who genuinely cares and a hospital that offers flexibility for international families, we highly recommend Mr. Subair and The Portland.

Freedom Vision - Hull

Ophthalmology, Optometry

I normally don’t write reviews, I’m someone who feels that if you do your job well, there is no need. However I have just been been signed off for my second eye cataract surgery and would like to thank all those involved in bringing this about. It was a long haul as my second eye was so bad after an accident back in my teens that a lens had to be made specially to correct my vision. It took about six weeks to make, but I was kept informed of progress regularly. I have nothing but praise for the people who saw me throughout. From the security guys, reception and medical team, to the optometrists, the surgeon and of course Hannah. As my point of contact, Hannah was there to answer my questions and kept me up to date with progress. Once again thanks one and all. In the nicest possible way, I hope I don’t see you again for a long, long time.

Dr Chris Airey

General (Internal) Medicine, General Practitioner

What has impressed me most is the care, depth, and rigour of Chris’s approach. He looks well beyond headline markers and takes the time to understand how treatment is affecting you physically and mentally over time. Each consultation feels considered and evidence-led, but never clinical or rushed. Chris is clearly invested in my long-term health outcomes, not short-term fixes, and that comes through in the way he tracks progress, explains the rationale behind decisions, and proactively checks in. That level of care has built real trust, and long term confidence in my health and wellbeing, and makes a huge difference to the overall experience.

Professor Vik Veer

ENT Surgeon

Professor Veer is a very professional and kind man, who obviously carers deeply about his work and his patients. I cannot thank him enough for the support and help he has given me so far, as I have felt previously that I have not been listened too when discussing my condition. Professor Veer recognised this and has arranged for me to be seen again at Queens Hospital to see him, therefore not having to pay the fees at Harley Street, and continued with investigations into my condition. Professor Veer has also reimbursed my fee, which is so kind of him.

HMT Sancta Maria Hospital

Anaesthetics, Audiology, + 18 more

I highly recommend Dr Sandra Hlaing who I decided to seek help with regarding my menopause struggles. She was amazing and explained everything to me in great detail. She was professional but friendly and put me at ease with my situation. I came away with a huge sigh of relief as I was listened to and given a plan which I desperately needed. I am extremely grateful to Dr Hlaing as I now feel happy and so much more in control of my condition. She is a credit to both her profession and Sancta Maria Hospital.

Mr Jerome Davidson

Orthopaedic Surgeon

The hospital staff on the ward,were absolutely brilliant. Everyone who were involved in my care,were very kind and very efficient. I couldn't have wished for anything better. Mr Davidson is a brilliant surgeon and I can't thank him enough for what he has done for me and my well being. I'm hoping to have my left hip replaced in the near future and I only want Mr Davidson to do the operation,he has my full trust. A very dedicated surgeon. Thank you Spire hospital.

W6 Physiotherapy

Physiotherapy, Sports & Exercise Medicine, + 2 more

my physio therapist was most helpful. I have been seeing him about once every 2 months. He always asks about my progress from the last visit and we then work on the areas that I pick out. This time he showed me various exercises relevant to my current situation. I did the exercises with his supervisio0n and I found that most valuable as he could show me what I got ok and how I could do the exercise better

Ms Katharine Hurt

Respiratory Doctor

I was mistaken impressed by Ms katharine Hurt A true professional- will stop at nothing to make sure she will get you on the road to recovery. Also what impressed me was her mantra - ‘We will make sure we get you well again’ Knowing what to say to a patient is most important- it’s the placebo effect- and gave me confidence- Thank you Ms Katharine Hurt Simone R.

Peninsula Heart Clinic

Cardiology

This is the third time I have used Peninsula Heart Clinic and on each occasions I have found the staff to be friendly, professional and reassuring.. I was made very welcome and throughout my day I was offered refreshments to keep me going. The premises are immaculately clean and tidy and a credit to the staff. I can’t really fault the service offered.

Nuffield Health Brighton Hospital

Allergy Medicine, Anaesthetics, + 25 more

A first-class experience at Nuffield Brighton. I had a total knee replacement here and found every member of staff—from the cleaners and catering team to the theatre nurses—to be professional and genuinely caring. The facilities are top-notch, parking is easy, and the clinical care is outstanding. I felt safe and well-looked after throughout my stay.

Harley Row Clinic

Child & Adolescent Psychiatry, Coaching, + 5 more

My son had an appointment with Dr. Arpita Ghosal. He is autistic and struggles with anxiety due to sensory overload. Dr. Ghosal explained everything in a very simple and easy-to-understand way, which really helped him. Her recommendations made things much easier for him. She is very professional and well-structured. We 100% recommend the clinic.

Spire St Anthony's Hospital

Allergy Medicine, Cardiology, + 21 more

My visits to Spires St Anthony’s Hospital have always been very positive. The staff are consistently friendly, welcoming, and helpful, and they make a genuine effort to address any concerns promptly. Their professionalism, attentiveness, and reassuring manner helped me feel comfortable and well cared for throughout my time at the hospital.

Mr Max Johnston

Urologist

Great guy, explain what’s was going happen when I went for surgery then on the day made me feel very comfortable and relaxed before I went in following day after the operation came in to see me. Make sure I was okay Follow up after the operation was always good always kept you informed what would be happening as you got better great team

Mr Nimesh Patel

Orthopaedic Surgeon

Mr Patel is young and vibraint. He is a doctor / specialist who is on-top of his game. I would not hesitate to have him top-of-my-list to consult when i need his expertese in the future (which might be soon as i am eighty-three years old with a body that is feeling its age.) His medical ability at what he does is exceptional.