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Spire Harpenden Hospital

Whilst time waiting to see Mr Khan was very quick , if I'd arrived any later I wouldn't have completed my check in and, I arrived more than the recommended 15 mins early more staff on reception required plus I don't think self checking in on tablets helps , whilst fine for me others clearly needed help.After seeing Mr Khan I needed follow up appointments for a scan and,blood/urine tests . Having waited at 1 reception for 15 minutes area to make an appointment for the tests to be brusquely told to go and make my scan appointment as it "Would save time" .When I'm 2 away from the desk don't think it was about saving my time.Then wait at the radiology department reception for another 15 minutes as only 1 person on reception, told they'll need to check with the radiologist and, would call me today as yet they haven't. Return to main outpatient reception to book tests and, amazingly I've now got 6 people in front of me ...finally get to the desk to be told can't do blood test as no one there to do them .Now had there been but because of time wasted there no longer was ? Not impressed by The Spire on this occasion, Mr Khan yes , but everything else no .

Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

I have received welcoming and reassuring support from each of the departments I have visited within The Cleveland Clinic as an outpatient and as an inpatient for planned surgery. I was welcomed by the nursing staff and by Mr Nathwani on the day of the surgery who explained again the surgical procedure. Post operatively the nursing staff and the physiotherapist gave encouraging information. I appreciated seeing Mr Akhtar, a fellow orthopaedic surgeon, who had supported me in the early months of the trauma and who had referred me to Mr Nathwani for the specific surgical procedure. I appreciated his interest in following my case. In terms of post operative rehabilitation, Mr Nathwani gave me details of a resource which I did not know of but which I researched and which turned out to be invaluable. I was very warmly welcomed by Nathwani for my post-operative appointment recently and was delighted to demonstrate to him the significant progress I have made and the impact it is making to my life. I can't thank than him and also Mr Akhtar enough.

Dr Margarita Burmester

Paediatrician

We first saw Dr Burmester when our son was dealing with a prolonged series of illnesses. She was extremely thorough with her diagnostics, explained everything to us very clearly, and guided his recovery in a way that made us feel calm, reassured, and well supported throughout a very stressful time. She was also incredibly generous with her time, answering multiple follow-up questions via email, which was immensely comforting for us as anxious parents. We have been seeing her for over six months now and I would highly recommend her — she is knowledgeable, caring, and someone we trust completely with our child’s care. I would also like to mention Sophie, the clinic manager, who is consistently helpful, professional, and responsive, making the overall experience at the clinic even better.

The Forbury Clinic (Berkshire Health Ltd)

Chiropractic, General (Internal) Medicine, + 5 more

I was very pleased with my visit to The Forbury Clinic, and was really impressed with how clean and tidy it was, the receptionist was very pleasant and showed my wife and myself upstairs to the waiting area, it was very nice to meet Alexia, we both thought she was extremely pleasant and was very pleased with her examination of my issue, and look forward to my next meeting with her. It was also very nice to meet with Doctor Savage, a very nice gentleman, very courteous to the both of us ,was very patient and was again ,pleased with his time and advice, Thank you all very much. Michael and Betty H

Spire Cambridge Lea Hospital

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 19 more

No problems with check in or with the meeting with Mr Krkovic. However the hospital is showing signs of neglect. The loo in the corridor outside Trinity Suite had no paper towels and and a completely overflowed waste bin. The coffee machine in Trinity was broken in October and is still broken in January. The former quite serious, the latter not serious but to be not fixed over so many months suggests neglect and that always raises the possibility that things I can't see are also neglected. SIte management needs shake-up.

Dr Ankush Singhal

Psychiatrist

The consultation started more than 10 minutes late and I felt rushed throughout the entire assessment, which was extremlely disappointing because BUPA had authorised a number of sessions if needed. I was left with a number of questions and core issues that I had no time to address. It felt more like a tick box exercise than a thorough patient led assessment. Given that further sessions were authorised, this rush felt counterproductive and was a missed opportunity to address the complexity of my situation.

FACEmed Cosmetic Medical & Dental Centre

Cosmetic (Aesthetic) Medicine, Dental Care, + 4 more

Amazing consultation and face scan with Eleni who prescribed an Obagi skincare system which is making my skin look brighter, tighter and fresher already. Several treatments from Monica which I am delighted with after having old cheek fillers dissolved from another clinic years ago. I feel like I have my old self back but renewed and refreshed because of Monica’s expert treatments giving a natural soft more youthful look. Very happy customer!

Mr Leon Almashan

I came here nervous first time with my wife. We met Mr. Almashan, we both felt confident & relaxed after the first meeting, my Peyronie’s disease curvature reduced to half . Now I can have sex easily & my wife very happy . I’m so glad I didn’t get my penis chopped under the knife ! The PD360 treatment with injections , shockwave & the rest made huge difference

Mr Barry Rose

Orthopaedic Surgeon

I had a great consultation with Mr. Barry Rose. He was very attentive to all of the issues and the follow-up documentation was excellent.. It was great that he listened to the issues and we were able to develop a medical plan moving forwards. I very much appreciated his openness and honesty. Many thanks, Gordon H.

Eleos Clinic - Harley Street

Psychiatry, Psychology, + 1 more

Dr Rania Moussa was excellent. She was well prepared, listened to us and asked relevant and perceptive questions. She was really good with our son. The appointment was very expensive but we feel it was worth every penny, to finally have someone listen and be prepared to work with our complex son.

Mr Santosh Kumar Somasundaram

Breast Surgeon

This was a very last minute appointment arranged on my part. Despite this, Dr Somasundaram was familiar with my case and running to schedule. He took time to explain things to me without feeling like I was being rushed. The whole process at the hospital ran smoothly and had a good outcome.

Practice Plus Group Surgical Centre, Devizes

Dentistry, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

The consultant very knowledgeable and thorough. The procedure took longer than anticipated. Recovery more painful than expected. Bruising very sore. The stockings were ill fitting and kept falling half way down my legs.I have to keep pulling them up frequently.

Dr Marie-Louise Daly

Dermatologist

Dr Marie is the best dermatologist I have ever met, her recommendation solution helped clear my issue within a week and she always listens to issues patiently. I am very happy with the service provided and I have already recommended Dr. Marie to all my friends.

ADHD @ Well Life Clinic

General Practice (GP)

When i went in I was greeted with a lovely smile and was treated very kindly by the receptionist. Doctor Maria was really understanding and easy to talk to which helped a lot. I’m looking forward to working with doctor Maria in the future

Dr Prashanth Raju

Cardiologist

I was looked after extremely well, all procedures were explained in detail. As a person who has always avoided going to hospitals or having medical care being treated so well was a pleasant surprise. I would highly recommend Dr Raju.

Mr Jonathan Foulds

Ophthalmologist

Me Foulds was excellent friendly and ensuring that I had all the necessary info and told me everything that was happening