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Newmedica Newcastle

Ophthalmology

I was greeted by an amicable, polite & efficient receptionist on arrival and shown to the waiting room where member of the theatre staff would come for me and explain what would happen next. Kate introduce herself and on knowing I have profound hearing loss made sure that I understood everything. She prepared me well with the required eye drops and made sure I understood the process that would happen in theatre. Having escorted me into theatre she introduced me to Mr Shafiq, the surgeon and the other theatre staff. Mr Shafiq is very approachable and explained clearly what was going to happen. During the procedure he talked me through what he as about to do and what I would see. He was very reassuring throughout the whole procedure which took about 10 mins. He explained clearly about the eye pad, the eye drops etc and Kate made sure that I had understood this before she escorted me to the waiting room. Overall, an excellent team and excellent care; even better than I'd expected because of my profound hearing loss.

St Joseph’s Hospital

Audiology, Cardiology, + 22 more

My experience of the hospital was very good. The staff were amazing especially Jayne on Day surgery and David at the ward at night. The only downside that came to my attention is being told that there was no lactose free milk for my tea. The lady, I did catch her name, told me that she wasn’t aware of my overnight stay. She asked me if I was aware that I was staying overnight and I replied ‘yes’. She then went on to ask if I had put it in my forms prior to attending and I said yes. She kept on going on it wasn’t her fault she had been told. A bit of advice would be that she overshared. She clearly sorted the problem as the following morning someone had picked up the milk and I had it with my tea.

Skylight Psychiatry

Psychiatry

I spent hour and a quarter talking in detail about my symptoms as an adult and what I could remember from my childhood I was then told that whilst I reached the threshold for adult ADHD, I did not reach the threshold for childhood ADHD. I was told I did not have ADHD whilst showing some symptoms. We discussed for a further ten minutes about the fact that I had some difficulty understanding why I needed to reach the threshold for a neurodivergent condition as a child in order to receive some help as an adult with threshold symptoms. I accepted the findings with some disappointment that I was not going to get help but at least it was suggested that I return to my GP for a different referral

Infiniti Healthcare

Cosmetic (Aesthetic) Medicine, Obstetrics & Gynaecology

The arrangements for my appointment were clear and I was able to park easily. The waiting area was clean and comfortable and staff at every level were kind, helpful and polite. Mr. Bahl has helped me so much to overcome a problem which was severely impacting upon my life and reducing my confidence for social contact. He has been very clear about all issues and risks so that, when I underwent surgery, I was clear about what outcome I might experience. The plan for going forward is clear and, at every turn, I have received information which has helped me to feel a full participant in my treatment plan. Words cannot express my gratitude for the outcome.

Mr Karthik Karuppaiah

Orthopaedic Surgeon

Mr Karuppaiah and his secretary, Hagar, were extremely helpful in getting my hand fixed up before my exams. As soon as I mentioned that I had exams, they did everything they could to expedite the process for me. I am immensely grateful for their help and kindness. Mr Karuppaiah was thorough in determining the cause of my pain and was gentle when administering the steroid injection. It is obvious that he is very experienced and an expert in his field! His team have consistently been supportive, responsive and happy to help.

Mr Sameh Dimitri

General Surgeon

On entering the theatre I was greeted by a lovely member of staff (chaperone) she explained a brief description of what I was having done. Dr Dimitri explained the procedure in full and informed me each time he injected the vein, the nurse reassured me, held my hand as it was a little painful. The Dr then told me the aftercare should I be in pain or bleeding. All in all a great experience, it’s funny I always look forward to surgery as the doctors want to get me better. A great service. Many thanks

Spire Montefiore Hospital

Dermatology, Breast Surgery, + 17 more

All staff, including the receptionist, were very nice and helpful. The hospital waiting areas and the consulting room were very clean and well maintained. There were unlimited free hot drinks and water available for waiting patients. Whilst the hospital does not have a car park, there was plenty of on-street parking available (charges varying up to £6.50 for 4 hours - enforced until 8pm), even on a busy Friday traffic wise after 4pm, when I arrived.

Clarity - Coventry

Gastroenterology, Ophthalmology

I took the decision to have the cataracts removed from both eyes at the same time thereby reducing recovery time. It was an excellent decision - the care and professionalism provided by Clarity was excellent with clear and concise instructions. The administration of the necessary eye drops was all consuming for four weeks but well worth the effort. The difference in vision is quite astounding. Thank you Clarity.

Miss Yasemin Tavsanoglu

Plastic Surgeon

This was my first time for Botox and Yas was so kind and reassuring. She explained everything really well before, throughout and afterwards. I have had so many compliments since and I can really see the difference. She listened to what I was hoping for and advised me what would work best. I could not have hoped for a more professional empathetic doctor nor a better result.

The Ü Clinic

Cosmetic (Aesthetic) Medicine, General Practice (GP), + 4 more

Our whole experience with the uclinic from start to finish has been exceptional, from the minute you book your appointment to the end result. All staff are helpful and Friendly, making you feel at ease. Mr siva kumar is a hero, he has made my son feel so much better and confident, it's incredible to see. I would highly recommend Mr siva kumar and his team. Outstanding.

Mr Jibin Francis

Neurosurgeon

Following a course of treatment including two surgical interventions and a further minor procedure, I met with Mr Francis to review the outcome with a view to being discharged. The meeting was at the Nuffield hospital, and Mr Francis and I agreed a path of continued pain management. The meeting met my expectation and concluded my treatment with him.

Elite Aesthetics

Cosmetic (Aesthetic) Medicine, Obstetrics & Gynaecology

I have visited the clinic twice for PRP treatment, on both occasions I have been pleased with the service provided and overall results. I have suffered for years with lichen sclerosis and was beginning to give up hope of any improvement. I can honestly say the treatment has made such a huge difference to every aspect of my life. Thank you so much.

Mr Johan Witt

Orthopaedic Surgeon

When I visited Mr Johan Witt at Fortius Clinic London on two occasions, I found him to be both polite and extremely knowledgeable. When I attended for hip injections in both hips, his experience was clear, and he took great care to ensure I was comfortable and completely pain-free throughout the procedure.

Mr Robin Rees

Orthopaedic Surgeon

Mr Rees gave full explanations which gave me reassurance with regards to ensuring the best possible care pathway was provided. Always asked if I had any questions and listened to any concerns. I have received treatment with respect and dignity throughout my ongoing treatment. Many thanks Mr Rees!

Dr Syed Asad Hussain

Rheumatologist

I was very impressed by Dr Hussain's professionalism and for his very clear and concise assessmenr of my propblem. He was able to diagnose my condition very quickly and to put in place a treatment plan which has been very successful.

Miss Fatima Husain

Obstetrician & Gynaecologist

I could not have asked for a better experience during my initial consultation with Miss Husain. She is highly professional, and approachable. Her calm demeanour and excellent communication inspired confidence, and gave reassurance.