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Delamere: Private Rehab Clinic & Addiction Treatment

Holistic Therapy, Psychiatry, + 1 more

Wow, what an amazing place with a holistic approach to recovery. Far from previous experiences that simply provide a detox and a few tools tacked on the end. Delamere provides any willing individual the opportunity to explore yourself and a way of life that can truly bring balance and happiness. The food was excellent, home cooked with minimal processed food, probably only the tofu as the vegetarian option was processed, along with bacon and sausage for breakfast. Chefs were very approachable and friendly, even gained some advice on what to cook at home. The overall environment was clean, tidy and well maintained. The liaison team were excellent and always on hand to support and guide when needed.The nursing team were also superb, always there to answer any medical questions in a compassionate way. The mentors provided clear direction without judgement or bias. My therapist was second to none and created a safe environment for me to discover myself, while always being there to catch me when I stumbled. All in all a life changing experience. I have left with a solid toolset and aftercare package that will steer me through a joyful life with my friends and family. Only negative was the insane temperature in the bedrooms…..bring some cool PJs.

Dr Vishal Mehta

Paediatrician

Booked private appointment with Beneden/BUPA insurance for my 10 year old son who's tics and twitches have exacerbated recently and our Optician & a Paediatric Nurse recommended he have further investigations. We wanted him to be checked out quickly as we were very worried with a couple of other health symptoms too. Quick claim process with Beneden Healthcare of whom Dr Mehta was listed as one of our closest Paediatric Nuerologist. Read up his bio on website and reviews of being an expert with tics and tourettes so booked an appointment directly with Spire bookings team. Dr Mehta was thorough and asked lots of questions and gave a thorough exam. He was very good with our 10 year old son who also has ADHD and struggles in unknown surroundings. The only part of the process that wasn't a good service was the call centre booking two initial appointments that were then changed. Once the Children's Services Manager took over the booking in-house at Hull Spire it was fine. From first point of contact 18.11.25 to first appointment on 02.12.25 was much quicker than waiting for NHS appointment as we were and school were very concerned by the very sudden change in his tics.

Moorfields Private Eye Hospital

Ophthalmology

Very chaotic administration after the initial consultation (errors and delays in invoicing, typos in the written opinion and delays in providing price information for surgery). I felt that the staff couldn't be bothered to get things moving and I had to keep chasing them. The package price quoted on the website for cataract surgery also turned out to be very misleading because the consultant wanted to charge an extra fee for fitting a toric lens, in addition to the extra cost of the lens itself. This pushed up the cost considerably. This extra, hidden, consultant's fee had not been made clear on the website and I felt that I had been induced into paying for a consultation on the back of misleading information about the cost of the surgery. The consultant may well have been an excellent surgeon (I don't know because I chose not to proceed) but these issues made me very uncomfortable and led me to lose complete confidence in the hospital. Going to Moorfields Private was a complete waste of time and money and the hospital ought to refund the consultation fee.

Mr Tony Corner

Orthopaedic Surgeon

I first contacted Tony Corner for a second opinion, following surgery to fix a proximal humerus fracture of my shoulder. Tony came highly recommended and I found him to be friendly and reassuring. He answered all my questions and explained clearly what could be done to improve my shoulder's mobility. Tony performed an arthroscopic capsular release which was a success and improved my range of motion but the plate which had been fitted elsewhere at the time of the original fracture, was limiting my progress. I was nervous about undergoing further surgery to remove the metalwork but Tony was very positive and reassuring and I decided if anyone was going to do this surgery, I wanted it to be him. Two weeks later, my shoulder feels so much better and the mobility is greatly improved too. I do not have private medical cover but this surgery has made such a difference to me. Thank you, Tony.

Chapter One Dental Clinic

Dentistry

I visited Chapter One with my 4 year old child, we both had an appointment with Ashley. The practice is immaculate, beautifully designed and feels more like a luxury spa than a dental practice. Staff were extremely friendly and helpful, we were made to feel welcome and relaxed. Ashley was charming, instantly putting us at ease, involving my daughter with everything she was doing and making it a fun experience. With regards to my appointment, Ashley was very informative, ensuring I had time to ask questions and I left assured I was in highly capable hands. All the equipment was state of the art and I now have ultimate confidence in my dental routine. Easily the most professional and positive dental visit I have had, I would thoroughly recommend Chapter One and will be signing up to one of their care plans for my family.

Thornbury Radiosurgery - Gamma Knife Centre

Neurology, Neurosurgery, + 1 more

My experience has been outstanding. From the first phone call to leaving the thornbury hospital. Hannah the centre manager and Farqi treated me amazingly. I felt safe in the cleanest, calmest environment. The information I received was top notch and I have never experienced such kindness to me. Dr Ibrahim was very kind and I felt that someone was finally listening to me after many months. The staff at the Royal Hallamshire, particularly Nancy and Lisa also went the extra mile and again were very kind. We travelled from East Yorkshire and therefore accommodation was arranged for us by Elaine which was very much appreciated. I WISH THIS MESSAGE TO BE AVAILABLE TO THE HOSPITAL MANAGERS. Janine RN

The London Clinic

Physiotherapy, Dermatology, + 13 more

Wonderful care from good staff but the bed was uncomfortable and the room was too small and felt airless and too hot. But the main thing is that hopefully this surgery will enable me to have a better quality of life. I already feel that my powers of concentration have improved and my brain is working better. It seems to me that once the soreness and itchy neck skin heals I will be back at the gym in January feeling thirty years younger. The hospital has done a good job and staff team are excellent. My only recommendation is that you knock the building down and build some more comfortable bedrooms with good ventilation with some comfortable beds for tall people.

Mr Paul Haslam

Orthopaedic Surgeon

From first meeting with Mr Haslam he spoke so much in lay men’s vocabulary which gave me confidence in the procedure I was to have. Operation was just as had been discussed at the first meeting in July. I was told that a full knee replacement would be painful, which was true and even after eight weeks can still feel sore. Physiotherapists have been. So very helpful in my recovery. I was able to update Mr Haslam , how I was doing and thankfully he was delighted with my progress. I do realise that progress is ongoing for a while but I have been given confidence and assurance by Mr Haslam that all is going well.

MUMS - Midlands Ultrasound and Medical Services

Sonography, Pain Management, + 31 more

am African and originally from Africa. Today, the young lady who took my blood was extremely kind and very professional. As we were talking, she was friendly, respectful, and welcoming. I was truly impressed by her attitude and the way she treated me. When she inserted the needle to draw my blood, I barely felt anything — she clearly knew exactly where the vein was and performed the procedure with great skill. If people in this world were all like her, the world would be filled with endless happiness.

Nuffield Health North Staffordshire Hospital

General Practice (GP), Imaging (Scans), + 4 more

All members of the team are friendly and welcoming. They have personality and engage with patients. Everything appears to be well organised and runs smoothly. The clinic is clean and fresh. All instructions/requests are explained in a helpful clear manner and staff are attentive and go the extra mile. All staff impress as being very caring. During a recent stay for surgery, everyone with whom I came into contact was very kind and helpful. I felt like I was in very safe hands.

Mr Mohamed Goda

Obstetrician & Gynaecologist

Exceptional consultation marked by outstanding bedside manners. Mr Goda provided comprehensive, up-to-date treatmwnt options and ensured I fully understood each one. The sonata procedure was explained with clarity allowing me make an informed decision based on my fibriod size and location. I felt fully supported and actively involved in my care. Since the procedure , I have experienced immense improvemt to my symptoms. I would highly recommend it to other women.

Mr Ian Hunt

Cardiothoracic Surgeon

My session with Mr Hunt was a very positive and, dare I say, pleasurable experience. I came in nervous and anxious. He calmed me down very smoothly and took me through the scan results in a professional and friendly manner. He answered my questions expertly and simply, helping me understand every single detail with relative ease. I left in a great mood, with my spirits uplifted. It was a very good session, and I felt well taken of by Mr Hunt.

Knightsbridge Doctors

General Practice (GP), Imaging (Scans), + 5 more

My experience at Knightsbridge was truly exceptional. I arrived early but the team was delighted to let me wait comfortably in the warm. When I was ready to be seen, I was greeted by Dr Michael Smith. His friendly and welcoming nature instantly put me at ease, even though I was already feeling anxious. The medical exam was done with professionalism and Dr Smith talked to me throughout which I appreciated. I can not express my gratitude enough.

Mr Raf Niziol

Oral & Maxillofacial Surgeon

This was my first treatment session with Mr Niziol and from the outset he was warm, helpful, personable and kind. His friendly demeanour immediately put me at ease and he was patient and understanding. He explained everything clearly and thoroughly and also gave plenty of space for me to share my own thoughts and ask questions. I will be switching to Mr Niziol for all future and ongoing treatment.

Ms Ileana Anderco

ENT Surgeon

Ms Ileana Anderco is the best doctor/ consultant I’ve ever had. I felt genuinely cared for, listened to, and everything we spoke about was explained in detail for me to understand. There was also considerations financially, what is best now VS later if further treatment was needed. Overall I would highly highly highly recommend Ms Ileana Anderco, she’s the best!

Mr Robert Marshall

General Surgeon

Very positive experience with my hernia repair surgery. Mr Robert Marshall was kind and professional and explained everything clearly. I got my surgery done within less than three weeks after the initial consultation, which was also quickly arranged. The recovery was smooth. Truly grateful for the care I received.