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Mr Florian Bast

ENT Surgeon

Booking a septorhinoplasty had been a huge decision, as I had anxiety about the procedure and particularly going under anaesthetic. From my first communication with Julia, I found her to be friendly and open (and very accommodating to my busy work diary and on one occasion lateness to an appointment!). When I met Mr Bast for the first time, I knew straight away that I wanted him to do my surgery. He was incredibly knowledgeable, answered all of my questions and it was clear from my research of him that he was a surgeon to be trusted. I found the whole process from initial booking, to surgery and aftercare, absolutely seamless. Mr Bast reassured my anxieties and I had no hesitation deciding to continue the process with him. Mr Bast’s anaesthetist was also wonderful, very reassuring (as the anaesthetic was my main anxiety) and somebody who I trusted from when I first spoke to him. Following the procedure, Mr Bast kept in contact and was available to answer any queries or worries that I had. I felt as though I was in safe hands, particularly when I had a bad reaction to the antibiotics that I took post-surgery and I was able to speak to him quickly to get advice. Unfortunately I did bruise a little, however I had warned Mr Bast that I may bleed as this is usual for me, however it was nowhere near as bad as I thought it would be. My face recovered quickly and although there is some very, very minor swelling 12 months on, I’m already so pleased with what it looks like and have been since my cast came off after a week. I followed all of Mr Bast’s advice in terms of aftercare and had no issues with my recovery. I’m delighted with the outcome of my procedure, having had my nose completely straightened and aligned to my face. It has helped my breathing significantly, and I have a lot more confidence in my appearance. I can’t thank Mr Bast enough for what he has done.

The Focal Therapy Clinic

Oncology

I went for an independent assessment of my prostate cancer diagnosis with a possible view to private treatment if I did not get chosen for focal therapy on the NHS trial that I hade been offered. Also to help me make my mind up which of the many options offered to me by the NHS A consultation was quickly arranged via Mr Doherty’s p.a. for £250 which my wife and I attended. I was given an excellent appraisal at the meeting followed by a letter that outlined a meeting Mr Doherty had with his peers to discuss my case. The letter confirmed that in their opinion focal therapy was a good option in my particular case having had access to my medical records This in my view was an excellent service for the fee but I was lucky enough to be chosen for this focal treatment under the NHS trial, I would have gone private had not my private medical insurance rejected my claim (that is another story) I am however indebted to Mr Doherty’s help and service which he provided So far the day operation held in Oxford on the 10th Nov 2025 has had very few downsides although I am still awaiting the final result on Jan 13th 2026 and hoping for a positive result from my consultant on this day The treatment was far less intrusive that the other options offered to me for which I count myself very lucky. Under the trial I will be monitored so that the NHS can find out how the longer term prognosis is for focal treatments so they are able to offer this more widely in the NHS. For my selfish sake I hope that it is good news for me and will enable others to benefit from my experience now and in the future. I am aged 74 and look forward to good health for the foreseeable future.🤞

Cromwell Hospital

Paediatrics, Cardiology, + 17 more

For 6 years I have been suffering with severe abdominal pain, I have been in and out of hospital over this period of time, having seen many doctors & consultants, had multiple scans and tests etc, was put on too many medications to name, nobody picked up what the problem really was, that was until I met Dr Raza, and thank God I did! From the first scan he performed, he diagnosed Endometriosis, this had never been mentioned to me, his diagnosis was stage 3 deep infiltrating endometriosis, Dr Raza has performed robotic surgery to clear the disease, having said one of the worst cases he has ever dealt with. Approaching 4 weeks post op, I have just been to see Dr Raza, and he is over the moon at how incredible my wound has healed, one incision only via the belly button, he was really proud of his work, and absolutely so he should be, to me, he is my hero, he is truly one of the most gentle men I have ever met, along with his nurse Denia, who has been my rock throughout my recovery period. I cannot advocate Dr Raza enough, 6 years of my life totally wasted backwards and forwards in and out of hospital to no avail, until now, thank you Dr Raza and Denia, for making my future look so very much brighter, you are my saviour, and I’m proud to call myself your patient. Thank you for everything and I would not hesitate to come back to you if I need too❤️

Mr Arun Sahai

Urologist

In June 2025 my wife's Bladder Diverticulum effectively perforated. She was in severe pain, initially being cared for at the PRUH in Farnborough where she was kept for almost 3 weeks. During that time, the Urology team were unable to correctly treat her perforation thinking that it had healed when it had not. This resulted in her contracting Sepsis and needing a catheter for almost 5 months. We sought further help privately, which is when we were introduced to Mr Arun Sahai. He was a breath of fresh air. He carefully and actively listened to exactly what my wife had been through over the previous few months (which included contracting Sepsis in hospital). He immediately put both herself and me at ease and gave us the confidence he would be able to fix her. Mr Sahai operated on her and it went perfectly, with the diverticulum being successfully removed. She is now catheter free and living a normal life. This is all down to Mr Sahai. He essentially saved her life and has enabled us to get our lives back on track. We cannot thank him enough and recommend him extremely highly, he is a master in his field. He also has a calm and informal bedside manner, explains things in plain English and is extremely approachable.

Medical Prime Menopause Clinic

General Practice (GP)

Medical Prime has been the best service I had ever received. The team are empathetic, professional, hugely experienced & very transparent with regards to treatment. I feel so lucky to be in the very capable guidance & care of Dr Theodora Kalentzi along with Zarina who makes the whole booking process so easy. Going on HRT has been the best thing for me & what is wonderful is how Dr Theodora has such a pragmatic & calm approach. I was in a bit of a broken state not understanding what was wrong. By the end of my first appointment I felt really happy that I was ‘normal’ as Dr Theodora listened & was generous with her time in kindly sharing her knowledge of how this is a normal process that we women go through. How right she was as within a few weeks I felt myself again which was a huge relief. We continue to have regular appointments which are always so calm & helpful. I would not hesitate to recommend Medical Prime & the amazing team to anyone. It has been one of the best decisions I have made.

One Ashford Hospital

Audiology, Cardiology, + 22 more

O 13 December I attended for a pre-med prior to spinal tap. Very good treatment until advised that the spinal tap cancelled due to my ECG. I was urged to immediately contact my GP or A&E. At Worthing A&E I was advised that due to current medication that I am taking for this issue it would have been OK to continue with the spinal tap and it was suggested that One Hospital refused to continue due to your lack of facility if the op went wrong. The journey to One Hospital, 90 miles each way, the time taken for that journey and the pre med followed by 2 hours in A&E was expensive. Before attending One Hospital I had completed a form at your request which listed the medication that I was taking and the reason. Why was I invited to that pre med? This is the second time that One Hospital have refused to go ahead with an operation that was subsequently completed by NHS without a problem. I now have no confidence in the One Hospital and will not seek further appointments.

Mr David Lawrence

Cardiothoracic Surgeon

David Lawrence came off his Easter holiday 2013 to do emergency surgery for me with his team. OF course anyone who has facilitated an extension of your life is going to become somewhat special in your life!. in every interaction with this focused human being I have experienced a gentle and precise focus and clarity. I am always quite amazed at the time he has given me as an NHS patient, He has responded to every email and concern I have had for almost 12 years now!. Last year I had to have some sternum wires removed and he even took it pain himself to match the incision with a Tatoo I had on my skin over my sternum !. HE is a truly dedicated surgeon who just gets on with the job and has enough humanity to be with you , present and available. Than you with all my Heart!

Dorset Heart Clinic

Cardiology

Overall experience with Dorset Heart Clinic is excellent. We telephoned to book the appointment and able to choose the time that is convenient to us. As a self funded patient, the appointment is very speedy. Administrator is also very informative and helpful including parking. The consultation is very informative and reassuring. We have chosen to see the consultant that we have seen via the NHS as he would be familiar with our condition. The emails followed up also very quick and timely with the consultation report for us to keep for our records. Any concerns have been dealt with swiftly. Overall, a very good experience and have already booked a follow up next month. Thank you Dr Chahal and thank you Tim.

Mr Christopher Mark Andrews

Orthopaedic Surgeon

I found it easy to book an appointment to see Mr. Andrews and the consultation was thorough and my condition was explained to me in terms that I easily understood. Mr. Andrews arranged for me to have an MRI scan and the appointment came through within days. The MRI scan procedure was simple and again everything was explained to me. I am having a telephone conversation with Mr. Andrews this week to find out the results of my scan and discuss the way forward. Mr. Andrews replaced a hip joint for me thirteen years ago which was life changing for me , as I am a farmer. This enabled me to go about my farming activities free from pain and regaining my mobility. I can't speak highly enough of Mr. Andrews.

OCL Vision Elstree

Cosmetic (Aesthetic) Medicine, Ophthalmology

I am so happy with my experience, as you know I was very concerned as my mother had a bad experience, but I received the most absolute best experience with you, Masara, From the moment I walked in, the staff were super friendly and made me feel at ease. You are an amazing eye surgeon – incredible skills, you explained everything clearly, and made me feel super comfortable throughout the whole process. Your attention to detail and care is second to none. The facilities at OCL Vision are also top quality, and the whole team made sure I was looked after. I couldn't recommend Dr. Masara Laginaf and OCL Vision more! 😊 Thank you so much for your care!

Spire Leeds Hospital

Mr.Farid offered exceptional care from my first consultation where I felt heard and seen as he explained my medical condition and necessary treatment and procedure. I was extremely grateful for his time, patience, kindness and understanding. The procedure and care itself was faultless, his expertise reassuring and my recovery was smooth. I now feel better than I have for many months. As someone who has unfortunately had a number of hospital procedures, I was extremely grateful to have Mr.Farid as my surgeon. His personable manner and expertise made this a reassuring, straightforward and favourable experience. Thank you so very much Mr.Farid.

London Bridge Sports Medicine

Sports & Exercise Medicine

Great experience in general. The whole thing from the emails you get, the appointment scheduling and of course visiting the doctor, all went really smoothly. I saw Dr Antbring who was really lovely and helped me through my journey including the initial scan, sending me for the MRI and helping me to decide and then actually doing the injection and of course a plan for my rehab exercises. Great experience overall. Now I need to wait a week and then start with the rehab and fingers crossed I make a full recovery. I appreciate everything. Thanks again!

Dr Kamlesh Mohan

Respiratory Doctor

I have been on a journey with Dr Mohan starting in mid 2021 following a heart bypass operation. I started seeing Dr Mohan relating to my asthmatic/breathing issues/problems that became complicated because of my heart bypass. Since then he has helped by listening to my concerns problems and has objectively and sensibly tried me on various related drugs that have helped improve my lung capacity and improve my asthma I continue to see him as each time we tweak little things that help to improve my health

Dr. Gary Stiefel

Paediatrician

Thank you so much to Dr Gary. We had an appointment for my 7 month old daughter - he was so welcoming and was great with her and really took time to go through everything clearly. The whole clinic were incredibly accommodating and I feel they went above and beyond to make sure we felt supported. We only needed one appointment but came away with answers and a clear plan in place going forwards. I would definitely recommend the service to others.

Mr David Rose

Cardiothoracic Surgeon

An excellent explanation of what the various tests meant together with a concise and clear explanation of the process that needs to be followed. Subsequent letters to other interested parties (including myself!)were produced within 24 hours of my consultation setting out what we had discussed and agreed at our meeting. I can't recommend Mr Rose highly enough and asked that he carry out the necessary procedures.

Professor Christopher P Gale

Cardiologist

I found Prof Gale listened very well and responded carefully, respectfully and was clearly extremely well informed. A reassuring combination of being both an academic professor and a patient facing specialist, who took the time to explain my situation and ensure that I understood everything about my condition. I have felt cared for and supported through a very concerning time.