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Thames View at Charing Cross Hospital

Respiratory Medicine, General Surgery, + 39 more

I actually did not get to use the facilities in the private wing of Charing Cross Hospital, as I was seen in neurophysiology on level three of the NHS departments. The only time I had to go up to the 15th floor was to get two forms, stamped and provide my pre-authorisation number that meant getting in a crowded lift and riding up to the 15th floor, which took a very long time as the lift stopped on nearly every floor. Then I had to go back down to level three for tests. It was actually quite stressful for someone with my health conditions to do this, and to be expected to do this administration as the patient!. The waiting area in the NHS department was not relaxing, it was very hot, no natural light was had limited/poor ventilation and the receptionist was quite rude. The medical staff were more polite. When I pay for private healthcare, I prefer to stay in the private department than in the crowded NHS areas. I gather on this occasion the tests were not available in the private wing, but perhaps another hospital where the consultant worked would’ve been able to accommodate. I was not informed that the tests would be in the NHS department.

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

I had my Pre-assessment on 14/91/26 at 09.30. I arrived early because of the inadequate parking at the hospital but was pleasantly surprised to be able to park straight away so, I arrived at 09.00 for my appt. I registered with reception then the nurse, Sharon, called me. Sharon talked me through my Pre-assessment and explained in detail what would happen when I'm admitted for my op. She gave me an ECG, took MRSA swabs and I had my bloods taken. Sharon explained several forms to me and provided Octensian wash and nasal gel for me to use prior to admission and after. The whole experience was positive. Sharon was very professional with an easy, friendly manner and kindly answered my questions that she had not already covered.

Ms Elinor Warner

ENT Surgeon

What can I say about Ms Warner, she has been such a big help to me not only medically but she has calmed me down when another hospital had no idea what to do with my condition she broke everything down and has made me feel so comfortable with the whole process. She is very attentive, explains everything in much simpler terms and is very empathetic. Her medical knowledge is very vast. Her team under her also respect her so much and she has taken so much time to train them to lead just like her. Thank you so much for all you do and are doing for me. Wish she was my general doctor.

New Victoria Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Pain Management, + 26 more

My surgery took place there and had to stay overnight due to vertigo and dizziness. The hospital was friendly, new and pristine. The nursing staff outstanding as well as of course the medical team. I had dinner and breakfast and it was also healthy and delicious. Yesterday I returned to have the dressing removed and it was equally good. If any criticism would be to the pharmacy with a 30minute wait to get my prescription and also despite being a Bupa hospital not having the availity to charge Bupa for medication- I am under Bupa Global and in other Bupa hospitals this is the case.

Mr Jason Ho

Ophthalmologist

I am extremely happy with Mr. Ho's professionalism and the results of my cataract procedures. Mr. Ho is an excellent communicator with a very calm (and calming) demeanor, and helped me decide on which lenses to opt for, what goals to aim for, and what to expect based on a variety of options. Throughout the procedures he communicated with me and made sure they were as stressless as possible. I now see better than I have seen in many years, and am able to read, work on my computer, and see long distance with no glasses. Thank you Mr. Ho!

Mr Jonathan Stevenson

Orthopaedic Surgeon

I recently underwent an open pelvic biopsy performed by Mr Stevenson, and I cannot recommend them highly enough. From the initial consultation, they took the time to thoroughly explain all my options, ensuring I felt like an active participant in my care plan rather than just a patient. Their reassuring demeanor and the fact that they made a point to visit me personally while I was in the hospital meant a great deal to me. It is rare to find a surgeon who balances such high expertise with genuine compassion.

Meliora Medical Group

Physiotherapy, Sports & Exercise Medicine

I recently visited Meliora Medical Facilities and was genuinely impressed. From the very first moment, I was welcomed by friendly, professional staff and a clean, well-organized environment. The level of expertise and experience they bring, combined with the care and respect they show to their patients, is truly top class. It is five-star service in every sense. I would highly recommend them, and this will definitely be my one and only medical group for any future rehabilitation or treatment.

Candover Clinic

General (Internal) Medicine, Physiotherapy, + 19 more

I found the GP we visited to be welcoming and friendly, he was very informative and honest with things however I found the reception staff to be the opposite they were not very welcoming and I felt that they were closed of from any type of communication or request I did not like that they were so miserable no smiles just blank I didn't like the experience or the feeling I felt when walking into the practise but the doctor was great.

Dr Basaam Aweid

General (Internal) Medicine

I would like to commend both the doctor and the nurse for their efficiency and professionalism. I was seen promptly at my appointment, and they immediately arranged an ultrasound scan, followed by an MRI the next day. Their approach was truly person‑centred, ensuring that my care was handled with attention and respect. The service provided was excellent, and I cannot fault any aspect of the process.

VIP Hearing Solutions London

Audiology

Nick Clive is a highly competent and effective audiologist, with excellent knowledge and experience. He is professional, thorough and approachable, with an in-depth understanding of issues facing clients with hearing loss. He initiates appropriate solutions, tailored to each client’s needs with effective outcomes. I recommend Nick Clive and his practice most highly. Charlotte M. January 2026

Miss Louise Olson

Urologist

My initial consultation was very informative and provided me with all the details that I needed to enable me to make a fully informed choice. Miss louise Olsen was very easy to speak to and instilled confidence in the treatment pathway and all that it entailed. All issues that I had were discussed and explained in an easy to understand way. I would thoroughly recommend Louise Olsen.

One Heart Clinic Harley Street

Cardiology, Imaging (Scans)

I had the pleasure of seeing Dr Jabbour today following some concerning recent blood test results. Given my family history, further investigations felt both sensible and reassuring. Dr Jabbour was exceptionally professional, thorough, and knowledgeable, and he took the time to explain everything clearly. I felt genuinely listened to and well cared for. I would highly recommend him.

One Hatfield Hospital

Geriatric Medicine, Neurology, + 21 more

Prior to the appointment we we were informed that the hospital couldn't book the appointment as referral letter didn't specify the type of scan required. However this was clearly stated at the top and I had to point this out. The appointment was then cancelled and we had to wait another week for the next available. Radiographer was then at least 20 minutes late.

Dr Manuela Cresswell

ENT Surgeon

Had a MRI Scan Head & Neck re Vertigo, I warmly greeted shown to Scanner Unit, where I was taken thru the procedure of the scan once I was ready the staff preps me and made sure I could hear ok once I had all the equipment on. The Scan took a little longer than I was expecting, but I was ok and coped with the noise. A good experience overall.

Mr Kunal Rathod

Obstetrician & Gynaecologist

My latest encounter with Mr Rathod was a follow up appointment, after recent surgery. Mr Rathod examined me to see how I was healing post-op, and he explained the findings from the surgery. I left the appointment feeling positive that my recovery was going well, and felt clear on what the next steps would be in terms of my care.

Dr Abdullah Mohammed

Cardiologist

Dr Abdullah has a lovely manner. helped me not only with my treatment but also with assurances of my condition , had plenty of time to talk me through things and always extreamly plesent to me and never kept me waiting long . I happy to call him my consultant