Find your trusted Doctor

Spire Elland Hospital

Orthopaedic Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 2 more

Overall, Spire Elland was great and I would happily return should I require any further procedures in the future. The rooms are spacious and comfortable, and everything is very clean. I think the main thing letting the hospital down is patient communication. All appointments and comms are recorded and delivered via an app. If you don't want to or aren't able to download the app (like me), you do end up being left a little in the dark about things. For example, I had been given a surgery date fairly soon after my initial consultation, which was great, however I hadn't been informed that there would be multiple pre-operative assessment appointments to attend - all of which were on-site at Spire Elland, which is around an hour's drive for us. On one occasion, I had to make last-minute arrangements to move clients around as I'd been unaware of an upcoming appointment - I'd received no email, no text, no phone call, no letter. I just so happened to log in to my online portal and find the appointment date there. I moved clients around so I could attend, and just a couple of days before my appointment received a text message to say the date had changed, with no explanation provided. I called to try and find out why this might be, but was met with a dismissive reply of, "We just had to move it". All of the documents outlining the process for my surgery and the prep I should do beforehand were provided online, and the online portal isn't the simplest to navigate, so accessing them wasn't as easy as it could have been. When I was admitted for my day surgery, the staff were very welcoming and friendly, although I did find that I received a blunt reply whenever I asked a question about anything. This was my first ever surgery and my first time being put under general anaesthetic, so naturally I was quite nervous. Some of the members of staff were very helpful and supportive, but others seemed to have little patience, which wasn't ideal and only served to make me more anxious. When I came to after the surgery, I had been expecting to have a bit of a handover with someone so I could at least find out how it had gone and what they had/hadn't found. Unfortunately, Mr Gan was occupied in another surgery, and so I was discharged before having the chance to speak to him. I asked the nurses for some clarification - any brief notes or insights they might be able to give to put my mind at ease a bit until I could speak with Mr Gan - but this was met with quite curt replies. I was told no one could read Mr Gan's handwriting so no one could tell me any information, which at the time was quite frustrating as I'd been dealing with the pain for so long and had viewed the laparoscopy as the light at the end of the tunnel. It was disheartening to leave the hospital without any real clarification of the issue. Now having had my final follow-up with Mr Gan, I can say with confidence that all of my questions have been answered, and I feel validated and supported as a patient. However, I can't help but feel that had the communication from the hospital team been a little better throughout the process, it wouldn't have been so frustrating to wake up after the surgery and find that no one could tell me how it had gone.

Dr Monika Bajaj

Paediatrician

We initially saw Dr Bajaj when my 13 year old son was struggling with anxiety and overwhelm around school. We suspected he was Neurodivergent and Dr Bajaj helped us to look at our options for assessment to identify what he may be experiencing. With collaboration from school, and our in depth feedback, Dr Bajaj diagnosed our son with ADHD (combined type) with the possibility of an Autism diagnosis down the line also. My son started on medication 3 months ago under careful observation from Dr Bajaj. We slowly increased the dose and we are now happy that he is at the dose he is supposed to be on. I’m happy to report that he is now more able to focus in class and as a result his anxiety has reduced. Our son’s school have been incredibly supportive and without them putting support in place (mostly an EBSA plan) we don’t think he would be in school any longer. We know that diagnosis and medication is only part of the story for our son navigating ADHD, however the treatment from Dr Bajaj and her compassion towards us all has enabled us to help our son access school again in a healthier way. Our son started to attend Science classes again just before Christmas and last week he came 3rd highest in his class in an assessment and we were able to share this good news with Dr Bajaj this week. School may always be tricky for our son, it’s not going to be easy due to the system being designed for Neurotypical children, however he is now able to access school which he couldn’t do in a healthy way before seeing Dr Bajaj. We can’t thank her enough.

Nuffield Health Brentwood Hospital

Paediatric Cardiology, Breast Surgery, + 35 more

My experience with Nuffield Health was excellent from start to finish. The whole process was smooth, well organised, and reassuring at every stage. The staff were professional, friendly, and genuinely caring. From reception through to the clinical team, everyone made me feel comfortable and well looked after. Communication was clear, appointments ran on time, and I always felt informed about what was happening. The facilities were clean, modern, and well maintained, which added to the overall sense of confidence and professionalism. The care I received was of a very high standard, and I felt supported throughout. I would not hesitate to recommend Nuffield Health to anyone looking for high quality healthcare delivered with kindness and professionalism.

Mr Padmanabh Phaltankar

Orthopaedic Surgeon

I was recently referred to The Alexandra hospital as an NHS patient for a left hip replacement. I was very nervous as I have a rare genetic condition called 'Nail Patella Syndrome' which affects my bones and my previous, right hip replacement was complicated when my femur broke during surgery. Mr Phaltankar was wonderful. He explained everything to me and was a real gentleman. The surgery was a huge success using a different, smaller prosthetic. I would highly recommend Mr Phaltankar. I cannot thank him enough for sorting out my very painful left hip. I would also like to add that being at 'The Alex' for this surgery was a fabulous experience. The care I received throughout was second to none. I could not have received better care.

Dr. Katherine Irving

Rheumatologist

I cannot thank Dr Katherine Irving enough for truly listening to me and helping me access treatment that has improved not only my condition but also my quality of life. She was thorough in her assessments, took the time to discuss different options, and ultimately recommended what she felt was the best course of action for me. She also went above and beyond by helping me find a consultant dermatologist to support another aspect of my condition. I would highly recommend her and wish her many more years in practice so she can continue helping more patients.

The Lister Hospital, part of HCA Healthcare UK

Fertility Medicine, Orthopaedic Surgery, + 12 more

My experiences at the Lister hospital were generally positive. The facilities are clean and modern. The wait time was variable but generally ok. There wasn't much continuity in the nursing and sonography staff I saw which is a shame, and the quality was variable, but in general most of my experiences were with skilled and knowledgeable staff. On a few occasions I wasn't entirely confident in the nurse or sonographer treating me.

Mrs Anshoo Choudhary

Ophthalmologist

I have been seeing Mrs Choudhary for an ophthalmic condition since 2013 ( initially as an NHS patient and privately since 2019 when I relocated to another County). I continue to choose her for her professionalism, kindness, and the trust I have in her care. Although I am always apprehensive before appointments, I consistently leave feeling reassured, uplifted and confident in my treatment.

Dr Levansri Makalanda

Radiologist

Dr Makalanda was a true professional from day one .i was made in the face of a difficult decision and procedure , both confident and reassured . I was put under no pressure and understood at all stages the risks and potential outcomes of my brain surgery. A wonderful outcome and I am so grateful .

Balance My Hormones

Endocrinology & Diabetes, General Practice (GP), + 1 more

I cannot thank Doctor Brink and the Balance My Hormones team enough for giving me my life back. After being dismissed and ignored by NHS GPs, I was finally diagnosed with hypogonadism and swiftly got the treatment i needed from Balance My Hormones. My life is transformed! Thank you so much.

Mr Srikandan Kamalarajah

Ophthalmologist

Mr Kamalarrajah explained the procedure in sufficient detail and provided realistic outcomes. This allowed me to have realistic expectations of the surgery. He made me aware of the particular challenges of my surgery but his explanation give me confidence to proceed with the agreed option.

Mr James Casha

Orthopaedic Surgeon

Dr Casha is a fantastic dr! He explained everything well and procedure went very smoothly. Staff post op very helpful and informative. What a gorgeous cup of tea given when i came around and they even kept a family member informed of things, and looked after him waiting too!

Mr Stuart McKirdy

Plastic Surgeon

Lovely small, clean clinic and knowledgeable, kind staff. You made me feel comfortable chatting throughout the procedure, even if I couldn’t concentrate on the replies and didn’t really make much sense 🙈. It was all very professional but personal. Thank you.

GenesisCare Surrey

Oncology

I feel that I have been given the best possible care. Everyone is patient, helpful and excellent at communicating to putting me at ease at a stressful time. It’s all about attitude, and everyone has such a positive and supportive attitude. Thank you so much.

Crossways Dental : Coulsdon

Dentistry

I was made to feel totally at ease and relaxed during my treatment - which could have been an unpleasant experience! I was grateful for staff awareness of my apprehension and comforted by the interest shown in my wellbeing throughout the appointment.

Nuffield Health The Manor Hospital Oxford

I had a first class experience at the hospital. Every member of staff was exceptionally polite, courteous and professional. The hospital is easy to get to, and the underground parking is good. Coffee and canteen facilities are good.

Herts & Essex Fertility Centre

Fertility Medicine

Called bang on time appointment, if not before which was great. Transfer done by Christian who was very clear and helpful. Embryologist was very informative too. Sylvia excellent as always