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Fitzrovia Suite

Obstetrics & Gynaecology

We opted for private care at UCLH because we wanted the birth experience to be as positive as possible. As a medically uncomplicated patient I felt that I may not receive much attention or time on an overstretched NHS ward. I also had some anxieties around birth (as a healthcare professional myself) and felt reassured to be receiving consultant-led care, from a clinician with whom I was able to build a trusting relationship. Shalini provided exceptional care from 32 weeks pregnancy and after delivery. She got to know me and my partner, and understood our priorities and concerns. I had previously found it hard to make decisions around birth. Shalini provided us with evidence, data and her experience - this empowered us to make our decisions. She spent a lot of time with us and brought great care, empathy and kindness to her practice, as well as her excellent clinical skills. When we had questions, fears or anxieties Shalini was able to reassure us, both with her kindness and her experience and expertise. The care she provides is holistic and individualised - she advocated for me in many ways and empowered me to advocate for myself too. We had an elective caesarean at 39 weeks. The surgery was pain free and crucially for me, I felt confident and safe - something that was not natural for me in approaching birth. Shalini was close at hand to care for us before and afterwards. I made an excellent recovery and have healed extremely well. I recommend Dr Shalni in the strongest terms to mothers and families looking for private care at UCLH. Shalini is passionate about obstetrics, her patients and practising medicine. It is a great privilege to be cared for by a clinician at the top of her field, who clearly cares deeply about her patients.

Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

I had booked an echocardiogram with a female technician, and had taken the day off work to attend, but when I arrived and asked about the female technician (to confirm), I was told that a female was not available, which was extremely disappointing. I had called twice earlier in the day (before travelling to the appointment) to confirm that a female was available, but no one in the echo department answered the phone. Further, I have been attending the Cleveland Clinic since March of last year, when I had a subarachnoid haemorrhage, and had been told that my standing request for a female echocardiogram technician had been recorded in my patient profile. The staff in the imaging department seemed to be surprised that a woman having this test would insist on a female technician, which indicated a lack of sensitivity and training, and they appeared not to know how to handle this situation. So, not only did I waste my time and lose a work day due to this oversight, but I had to cancel my follow-up cardiology consultation, and now cannot take time off work to reschedule until the new year, which has created a very stressful situation for me. In my opinion, the Cleveland Clinic should always have a female echocardiogram technician on duty, for women who are uncomfortable with a male, and the front desk staff needs much better training in this regard.

John Flynn Opticians

Optometry

I recently visited John Flynn Opticians for my 2-yearly eye exam. Dr Janjua is always incredibly thorough in the eye exam, explaining each step and answering all my questions with patience. He takes the time to discuss my prescription in detail and also the variety of lens options available such as anti-fatigue, blue light reduction and anti-glare. I work in the computing industry and having the right eyewear makes the difference between a good day and one where you’re severely tired at the end of it. Dr Janjua’s expertise and attention to detail makes sure you’re confident it will be a good day. Dr Janjua is also supported by an amazing team. Everybody is welcoming and professional, making the entire process seamless and comfortable. I only needed new lenses this time which will be fixed to my existing frames, but when new frames have been required they’ve helped me choose the perfect frames that not only suit my style, but also feel comfortable. What really stands out is the personalised care and attention I received. Dr Janjua and the team genuinely care about your eye health and it shows. I highly recommend Dr Janjua and the team to anyone in need of eye care.

Mr Matthew Liew

Urologist

Although I'm based in the north of England, under London Prostate Clinic they had been keeping a watching brief on a low level prostate cancer diagnosis and enlarged prostate since 2018. Taking a daily Tamsulosin tablet had been effective until December last year when I had a UTI that made me quite ill. In March this year, another serious UTI caused me to have a catheter fitted at an A+E hospital. My difficulty passing urine had worsened due to the increasing enlargement of the prostate, so after research I decided that the HoLep route of treatment would be the most effective and have the least side effects long term. I discovered Dr. Matthew Liew working out of Spire Manchester hospital and from the first consultation he put my mind at ease with his calm professional manner and good humour. The operation date was arranged within 3 months and was a complete success. I am now back to normal urine flow and complete bladder emptying. My PSA reading has dropped from a high of 11.5 to 5.2. I had 2 post op consultations with Dr. Liew where any questions or concerns were discussed and I am now looking forward to maintaining a normal life, urologically speaking! (age 66).

Colicci Aesthetics

Cosmetic (Aesthetic) Medicine

Giacinto is by far one of London's most skilled aesthetic nurse practitioners. Having worked for a group of plastic surgeons in the past, I received my 1st ever botox & fillers treatment on my 50th b'day from a leading Consultant, Plastic & Reconstructive Surgeon, Ms Effie Katsarma. After I left the hospital/ industry, I was eager to find an aesthetic nurse practitioner who could maintain her high standard of work. My research eventually led me to Giacinto. I'm particularly fussy & wanted a medically qualified & skillful aesthetic nurse with a keen, creative eye. I knew instantly Giacinto was exceptional. He has been maintaining my ongoing botox requirements for approx the past 7/8 yrs. I've also recently had profilio & fillers for the 1st time at his Harley St practice. He never tries to upsell, is highly knowledgeable & always achieves a fantastic aesthetic result (no bruising!). He is an absolute pleasure to deal with, I trust him implicitly & wouldn't dream of going to anyone else... I highly recommend him.

Dr. Dalvir Singh Bajwa

Dermatologist

Dr Bajwa put me at ease the moment I went into the theatre for the removal of a BCC. I asked for him to confirm surgery was still needed after having had a biopsy previously and he said he could still see it but would check with Dr Brass to ensure a 100% which it was he showed me what would happen reassuring me constantly and give me the opportunity to ask questions he also had a manner that didn't make you feel just another day in surgery and that he was the doctor and you just the patient and this is what I am doing . I would think he would adapt his bed side manner to each and every individual patient making you feel relaxed about the procedure

Mr Keval Patel

Urologist

Mr Patel obviously has vast experience in his field. He was very reassuring and patient with listening and answering any concerns I had. I needed to be seen as quickly as possible due to commitments abroad and he did everything he could to help and expedite things for me. My surgery was quick and didn't leave me with any pain. I would highly recommend him and will not hesitate to go back to him for my follow ups. I must also add that his secretary Abbey was fantastic. She was kind, helpful and very organised in everything she did and made me also feel at ease with anything I asked her.

Nuffield Health Warwickshire Hospital

Cardiology, Chemical Pathology, + 9 more

From the very first consultation, Mr. Rahim Kaba put me at ease with his calm, professional manner and clear explanations. He took the time to answer all my questions, ensuring I fully understood the aqua ablation procedure and what to expect. On the day of the operation, his team was attentive and reassuring, and I felt confident I was in the best hands. The procedure itself was smooth, and the recovery has been far easier than I anticipated. I noticed improvements quickly, and the results have genuinely made a positive difference to my daily life.

Mr Shehzaad Khan

Orthopaedic Surgeon

Dr. Khan operated my knee. It was a difficult procedure as it involved a multi ligament injury and a meniscus tear. 16 months post operation I went back to play football. Mr. Kahn is very supportive and provides planned follow ups to keep track of progress. In my last visit Mr. Kahn decided to see me again in 6 months to assess the overall recovery and decide whether or not take further action as there are still some minor issues with the knee.

The Bluebird Centre

Nutrition, Psychology

I really value the support that I received from Maja - the use of an app to track my progress and receive regular feedback and prompts in between appointments was novel to me but proved to be a very valuable resource. Maja had a kind and sensible approach, gradually implementing new steps and challenges in a way that felt achievable and I have been able to relax around food and enjoy food again much quicker than I expected. Thank you.

Unblocked Thinking

Coaching

Working with Jo has been transformative for my son. She brings together lived experience and exceptional communication, creating a space where he feels completely at ease and truly heard. Jo’s ability to guide him toward recognising his strengths has led to powerful moments of realisation and practical strategies that he feels ownership over. We’ve seen meaningful and lasting improvements in his wellbeing and independence as a result

Dr. Muna Noori

Obstetrician & Gynaecologist

Muna has delivered two of my children and I feel so privileged to have received her care. My first birth was a very negative experience but then I found Muna for number 2 and 3 and I have had the most wonderful births. Muna is so calm, understanding and hugely knowledgeable, she has everything under control and very much puts the patient first. I could not recommend her highly enough.

Vision Scotland Edinburgh

Ophthalmology, Optometry

It was a wonderful surprise to meet so many warm and friendly staff at Vision Scotland. This carried forward with the skill and expertise I also met. I could not have asked for better in every regard. There followed a sincere wish to know of my progress with telephone calls that enquired about how I faired. Using Vision Scotland is one of the better choices I have made in life!

Mr Phil Simpson

Orthopaedic Surgeon

My experience was first rate , with everything explained clearly at the outset. My operation was successful and I am already feeling a huge improvement in my mobility and have no pain. Mr Simpson was highly competent and I felt really confident in his knowledge and ability to conduct the surgery successfully. I would highly recommend Mr Simpson and his team.

Ms Natasha Spiteri

Ophthalmologist

I had both eyes treated for cataracts so I had several visits. Every time I was treated with great friendliness and respect. Natasja performed an excellent operation , talking me through it all the time.The aftercare was the same,, careful and kind. I have nothing but praise for the whole experience. and the staff. Thank you all !! Elza V.

Dr Tee Wei Siah

Dermatologist

I had a very positive experience during my recent consultation with the doctor. From the moment the appointment began, the doctor was attentive, patient, and genuinely interested in understanding my concerns. They took the time to explain everything clearly, answered all my questions, and made sure I felt comfortable with the next steps.