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Mr Veysi Veysi

Orthopaedic Surgeon

I am writing to express my deepest gratitude and admiration for the exceptional care you provided during my total knee replacement (TKR) surgery and the follow-up complications that arose. From our very first consultation, you explained everything clearly and reassuringly, putting me completely at ease about the procedure. Your expertise shone through in the surgery itself — the operation went smoothly, and I recovered remarkably well in the initial days, with far less pain and quicker mobility than I had anticipated. Your skill and attention to detail made what could have been a daunting experience feel manageable and even positive. What truly sets you apart, however, is how you went above and beyond when I was unexpectedly rushed back in due to internal bleeding in the knee. I was terrified and in significant discomfort, but your prompt response, calm professionalism, and decisive action turned what could have been a serious setback into a manageable issue. You personally oversaw my readmission, ensured I received immediate attention, and handled the emergency intervention with such care and precision that the bleeding was controlled quickly and effectively. Your team worked tirelessly around the clock, and your follow-up visits and check-ins made me feel truly looked after — not just as a patient, but as a person going through a frightening time. Thanks to your outstanding surgical skills, dedication, and genuine compassion, my recovery has progressed brilliantly. I am now walking with confidence, free from the constant pain that plagued me before, and getting back to enjoying life in ways I hadn’t thought possible. You didn’t just perform a procedure; you restored my quality of life, and for that I will always be profoundly thankful. Please pass on my sincere thanks to your entire team — the nurses, anaesthetists, physios, and support staff — who were equally kind and professional throughout. If this letter can in any way help highlight the brilliant work you do, or if there’s ever an opportunity for me to provide feedback or a testimonial, I would be more than happy to do so.

Mr Issaq Ahmed

Orthopaedic Surgeon

⭐️⭐️⭐️⭐️⭐️ Outstanding Care from Mr Isaac Ahmed – Consultant Orthopaedic Surgeon I had my hip replaced in October 2025 and I cannot speak highly enough of Mr Isaac Ahmed. From my very first consultation through to the day I was discharged, the entire process was absolutely second to none. Mr Ahmed is without doubt one of the most approachable, empathetic, and genuinely caring surgeons I have ever encountered. Having undergone a variety of procedures with different consultants over the years, I can confidently say that his care truly stands out as five-star in every sense. The surgical team he worked with at The Spire were equally exceptional. Their professionalism was evident throughout, yet they also created such a calm and reassuring atmosphere. Even with plenty of laughter in the anaesthetist’s room, I felt completely at ease and confident that I was in the best possible hands. My recovery has been remarkable. I had no issues following surgery, was off sticks and crutches within three weeks, and by week seven I was moving freely with no pain at all. Thank you, Mr Ahmed, for an outstanding surgical experience and for giving me my mobility back. I would not hesitate to recommend you to anyone considering hip replacement surgery.

Dr Dinkar Bakshi

Paediatrician

After a year long struggle and running back and forth to the GP and hospitals and trying various alternative therapies I followed a good friends advice on visiting Dr Bakshi and it was the best decision and suggestion ever. He was so knowledgeable, sympathetic, understanding and more over he knew exactly what the problem was. He said my son would be fine in a few days and he lived up to his promise and my sons skin has recovered within days after a year long struggle. Not only does he help sort the problem he advises in the best way… he didn’t advise expensive options even sent a clinic letter same day for GP purposes and was mindful of the struggles. He is worth every penny and he’s not out to charge excessively he’s very generous and accommodating financially. I would really recommend others use him he had all the answers and also a contact number details of his office Rahul in particular was extremely effortless in helping even answering calls or messages out of hours. So glad to have stumbled across this clinic.

Quality Dental : Horsham

Dentistry

The set-up was scruffy/down at heel. The reception staff appeared weary, little interaction and certainly no putting anyone at ease. The approach to the outside of the building is unwelcoming and unclear. Far too many stairs with no assistance offered or given. No courteous instructions, no graciousness. The waiting room was full of materials to be used in decorating/ construction …. Maybe they thought the over large, badly adhered to the wall TV playing the same continuous “Winter” loop made up for feeling very much an inconvenience. One of the most annoying things is when you explain you’re deaf they say and they did “Oh we’ll speak loudly.” Empathy dictates clarity and pace NOT volume ( training needed in several areas ) seats in waiting area uncomfortable - nowhere to place/rest anything.

Quality Dental : Shoreham

Dentistry

My recent visit was for a crown fitting and work on the gums. I saw Dr Balawal . I have had a number of appointments with him. He explains what he is doing and, he takes care to ensure the patient is not experiencing any discomfort. I have always understood, and been pleased with, his treatment. He presents as a very competent, conscientious dentist. The reception staff are all polite, helpful and friendly. I am so pleased that I contacted Quality Dental. I have taken out a dental plan and will continue to attend this surgery. I don't know what the other dentists in the practice are like, but I can certainly recommend Dr Balawal.

Dr Maria Kalkani

Dentist

We have had such a wonderful experience with Dr Kalkani. From the very first visit, she made my children feel completely at ease, explaining everything in a calm and friendly way that really helped to build their confidence. The patience, kindness and genuine care she shows is exceptional, and as a parent I feel totally reassured knowing my children are in such safe and capable hands. The whole team is welcoming and professional, and visits are always positive rather than stressful. I trust Dr Kalkani completely and wouldn’t hesitate to recommend her to any family looking for an outstanding children’s dentist.

Dr. Mark Jarvis

Gastroenterologist

I recently had a very embarrassing issue with regards to a sensitive area of my body, I visited Dr Jarvis through my BUPA plan and chose him based on his excellent reviews and skill set. I was not disappointed, Dr Jarvis was friendly, professional and explained everything throughout my two visits including a procedure. Im pleased to say my issue was resolved and I was reassured if the problem did persist or return to make contact. Again friendly, professional and very reassuring, overall I was very pleased with the service and his assistant Victoria was also very helpful and professional along the way.

St Joseph’s Hospital

Physiotherapy, Audiology, + 22 more

All the staff were friendly and helpful. The entire stay was comfortable and I felt informed at all times. Although I asked the anaesthetist and two other staff members for numbing cream for the cannula and being told this would be ok, this wasn't done. When I got to the theatre, the theatre nurse explained it was too late. I was a bit disappointed that I was only allowed a sandwich in the evening but was told this was because of the anaesthetic. The breakfast was lovely and one of the nurses kindly helped me with my suitcase when I left which was appreciated.

Poland Medical

Cardiology, Dentistry, + 12 more

I am extremely satisfied with the services at Poland Medical in Harrow. Every time I face health issues, I can always count on professional advice, thorough examinations, and an accurate diagnosis. I am particularly happy with the pediatrician; my children have received the best care in the world here from a doctor who always goes above and beyond. I cannot imagine a better place for me and my entire family. The doctors are professional, kind, and always helpful, and the same goes for the lady at the reception. I highly recommend this clinic!

Mr Jonathan Stevenson

Orthopaedic Surgeon

I recently underwent an open pelvic biopsy performed by Mr Stevenson, and I cannot recommend them highly enough. From the initial consultation, they took the time to thoroughly explain all my options, ensuring I felt like an active participant in my care plan rather than just a patient. Their reassuring demeanor and the fact that they made a point to visit me personally while I was in the hospital meant a great deal to me. It is rare to find a surgeon who balances such high expertise with genuine compassion.

HCA UK at The Shard

General Practice (GP), Obstetrics & Gynaecology

All the staff I came into contact with today were very kind. At each stage I had an explanation of what would happen next, and they checked in I was ok. Every colleague that spoke to me asked if I had any questions. There was only a few minutes between each stage and the clinic is really comfortable and clean. Everyone was friendly and professional and I had complete confidence at every stage that I would get accurate results. A big thank you to everyone today.

Woodthorpe Hospital

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 12 more

I have just attended a follow up appointment with Mr Wijeratna after a shoulder replacement last year.I cannot thank him and his team enough for their wonderful treatment I received before during and after the surgery, I would not have any hesitation in recommending Woodthorpe hospital and Mr Wijeratna for any shoulder issues.Thank you one again to everyone involved in my treatment .

Quality Dental : Worthing

Dentistry

The dentist was very good. Friendly and professional. The hygienist felt as though they were trying to sell additional products and if I hadn’t asked the right questions I’d have been caught out, just like someone who was paying in front of me was. The Saturday receptionist was friendly and helpful The weekday receptionist was a little abrupt and less customer service oriented

Mr Yashin Ramkissoon

Ophthalmologist

Mr Ramkissoon and his team were able to to confirm a date for my treatment very promptly, which was very much appreciated. On the day of the treatment Mr Ramkissoon was as always very attentive and reassuring. The results of my treatment were almost instant and miraculous, I would recommend Mr Ramkissoon without hesitation to anyone in need of the treatments that he offers!

Mr Mark Tyrrell

General Surgeon, Vascular Surgeon

I took my son to see Mr Mark Tyrrell and we had a really positive experience. He was kind, professional, and very honest, taking the time to explain everything clearly and realistically, which really reassured us. He answered all our questions and made us feel completely at ease. I would happily recommend Mr Tyrrell to anyone needing a vascular surgeon.

Perfect Balance Clinic - Cambridge

Nutrition, Osteopathy, + 2 more

I have been seeing Lyanah for physio and she has been amazing! She is very clear about what exercises I need to do to help me at home. The physio treatment I have received has been outstanding. She also referred me to a specialist to help diagnose my problem which I have never had before! So I am very pleased with my sessions with Lyanah!