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Eastwood Community Endoscopy Centre LTD

Gastroenterology, General Surgery

I went in today for my first ever colonoscopy. Although I was nervous, every staff member I met made me feel comfortable and at ease. there was a brief 10 minute wait before I saw the nurse, who was very informative about the procedure and took some recordings (blood pressure, heart rate etc.) before asking me some questions. After not very long at all I went into the room to have my procedure and Samer and his team were excellent in talking me through the process, what I might experience, and how long it would be. They regularly checked in on me throughout to ask how I was doing. Regarding the colonoscopy itself - overall I felt no pain at all really - some discomfort from the gas (which they make you aware of) but otherwise it was fine. I chose sedation rather than gas & air, and found this worked well for me. It is an odd sensation in general; but manageable. The procedure took maybe 20 minutes, before I was moved to recovery. The recovery nurse & all staff members there were very friendly. They read me my report, made sure I understood the results, and gave me some biscuits and squash (which I was grateful for after 24H of not eating!) - I was out from here after around 20 minutes, having no notable lingering side effects from either the medication or procedure. Overall, fantastic service from everyone. Thank you so much.

Sonoworld Diagnostic Services

Imaging (Scans), Obstetrics & Gynaecology

I have visited Daniela at Sonoworld on many occasions since 2020 for various reasons / body areas to be scanned. Sometimes for routine checking and at other times, via doctor recommendation. Daniela is always very thorough, kind and her room is spotlessly clean. She has always made me feel at ease when explaining her findings. She clearly has many many years of experience and knowledge. She always goes above and beyond and has followed up with me via email and phone call, especially when she could tell that I was anxious. I have been to other Ultrasound clinics in Central London and I have always found that they are more expensive (for no better service) and more importantly, they always try to upsell more of their services, not something that I believe is appropriate when it comes to health. Daniela has seen myself and friends of mine at short notice, and I will always continue to recommend Daniela and Sonoworld to anyone who requires an ultrasound.

Mr Darmarajah Veeramootoo

General Surgeon

We are incredibly grateful to Dr. Veeramootoo for the exceptional care given to our daughter throughout her gallbladder surgery. From the very first consultation, Dr. Veeramootoo took the time to explain everything clearly, answered all our questions with patience, and made us feel reassured and confident in the treatment plan. The care before the operation was thorough and compassionate, and the surgery itself was handled with the highest level of professionalism and skill. The post-operative care and follow-up were equally excellent — our daughter felt supported, well looked after, and never rushed at any point. It is rare to find a doctor who combines such outstanding medical expertise with genuine kindness and empathy. We cannot thank Dr. Veeramootoo enough for the care, attention, and dedication shown to our daughter and to us as a family. We would highly recommend Dr. Veeramootoo to anyone seeking exceptional surgical care.

OS Clinic

Neurosurgery, Oral & Maxillofacial Surgery, + 6 more

I have been so pleased with my experience of surgery by Dr Shilen Patel. At the first consultation he explained very clearly and in detail what my operation would entail and the possible risks, but without scaring me. This gave me a lot of confidence for the day of the operation, and the surgery went very well. When dressings were removed 10 days after my operation I was really surprised to see how neat the wound was, and it was healing nicely. I had very little pain, and Mr Patel explained to me at my follow up appointment that the tumour had been removed fully without rupturing, so there is very little chance of it returning. He had also explained how they had worked to ensure they did not damage a nearby nerve which I had been so relieved about. In conclusion, I was very pleased with the overall treatment received and with the care and respect I was shown. Thank you.

One Ashford Hospital

Audiology, Cardiology, + 22 more

I visited for an US abdominal and internal after NHS scan could not find my ovaries due and I was very anxious to find out if theses were causing my pain. I was fortunately referred by my GP quickly and seen the following day. The experience was totally different to the NHS one. My questions were answered rather than the NHS “you will need to speak with your doctor “ response to every question. The consultant Christina spent time to get the necessary images and did advise further scans to eliminate any issues with bowel/colon. The whole experience was very comfortable and I did not feel like I was being a nuisance by asking questions about my body!! Thank you so much. It was ++ reassuring and did also identify a condition which I may have causing the pain.

Guy’s Assisted Conception Unit

Fertility Medicine, Obstetrics & Gynaecology, + 1 more

I've been trying to book an initial appointment for last two weeks. I've been emailed times slot for appointment but then we're told that the time slot was taken by another patient. I've called numerous times. But there is no one picking up the phone. Emails are not responded to in timely manner either. I don't know what to think of you're services and what your staff are like because you're team are not there to take calls or email back when we need them. Will you're doctors be the same? Would it be that difficult to get a consultation with them. I'm very disappointed with your reception staff!

The Coriel Clinic

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 7 more

We recently attended an appointment for nail removal with Tony Wilkinson. From arrival when we were greeted on both occasions by Dawn we had an excellent client experience. The premises are spotless. Dawn - the Receptionist on duty on both appiontments we incredibly friendly and took time to chat with my elderly mum to put her at ease. A great credit to the facility with lovely customer care. Mr Wilkinson was very informative and attentive during both appiontments - very professional. I would have no hesitation in recommending the Coriel Clinic.

John Flynn Opticians

Optometry

I wanted to send a huge thank you for the exceptional care you provided to my friend last week. We are incredibly impressed by your expertise and thoroughness in explaining the condition (Keratoconus), your guidance on further management and your prompt referral to the Eye Consultant. We are equally impressed by your wonderful team’s kindness and promptness. It’s a relief to know such high-quality care is available locally, and I’ll be sure to point my friends and family your way.

Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

I have been privileged to have had the expertise of the wonderful Professor Bernard Prendergast on several occasions over a span of around 15 years now. As always the care is outstanding. He effortlessly puts you at ease and kindly explains everything clearly and professionally. What might seem completely impossible, in his hands is entirely possible. He's proved that in my case. He's exceptional! I'd also like to say thank you for the care and efficiency of all the staff.

Mr Shahzad Raja

Cardiothoracic Surgeon

From my first consultation Mr Raja was very helpful, explaining my options for treatment and even arranging for me to discuss an alternative with a colleague. During my stay at Harefield a day didn't go by without some interaction with Mr Shah - he was very enthusiastic about my first steps after surgery! Mr Raja was both friendly and informative throughout my treatment, and help greatly in giving my confidence in the procedure and outcome.

Mr Timothy Clough

Orthopaedic Surgeon

Having experienced a great deal of pain with my other bunion removal many years ago by a different surgeon, I was hesitant to have another attempt. This time however was a totally different experience! Mr Clough was thorough with his explanation of the procedure. The operation went well & I left the hospital feeling much more confident this time. The expected pain did not come & I am now in my third week walking without crutches.!!

Mr Majid Shabbir

Urologist

I was referred to Mr Shabbir after receiving surgery from another urologist that has left me with possible life changing consequences. Mr Shabbir reviewed my case and provided a clear and detailed explanation of the situation and a road map with a potential solution. Mr Shabbir is an amazing communicator and I wish I could go back in time and only ever had him as my consultant!

Dr. Nasim Rouhani

Dermatologist

Dr Rouhani is knowledgeable, efficient and has an air of quiet confidence. She made the experience easy and was also very open to seeing if I had any other dermatological issues unrelated to the one I presented with, as she was happy to look at those too. She explains things in a clear manner. Overall a 5* experience. I would not look elsewhere for another Dermatologist!

Mr Amit Amin

Orthopaedic Surgeon

I had a consultation Amit and was very impressed. He was professional, patient, and kind throughout the entire visit. He took the time to answer all of my questions thoroughly and made sure I understood my options without ever feeling rushed. I really appreciated how attentive and respectful he was, and I felt very confident in his expertise.

Ms Ana-Kristina Skrapac

Dietitian

Ana-Kristina is very knowledgable and professional. She listens to you and your issues and provides solutions to try, following up with a clear plan of action. She has helped my daughter overcome her struggles with weaning and supported with ideas for a dairy free diet. Thank you

Dr Yash Choudhary

Oncologist

Since being diagnosed in 2022, Dr Choudhary has consistently provided the very best professional care and support. He is meticulous in his reviews of all test results and has engaged with multiple others to provide the very best care. I am very happy that he is my consultant.