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Mr Chin Hooi Gan

Obstetrician & Gynaecologist

Following years of treatment for endometriosis through the NHS, including oophorectomy in 2015 and a full hysterectomy in 2018 at the age of 28, It was confirmed that I still had endometriosis and I have since undergone 2 further laparoscopies. The last procedure in 2024 was unsuccessful and some of the endometriosis tissue was left. My symptoms steadily got worse to the point where I could not walk unaided and was taking morphine daily in order to function. My quality of life was non-existent and I had lost faith in the NHS due to continuous dismissals. Following my own research I found Mr Gan. After the initial appointment with him in June 2025, for the first time I felt I had been listened to and believed when I spoke about my pain and symptoms. Mr Gan was very sympathetic, compassionate and thorough. He communicated his concerns very well and ensured I completely understood my issues. Mr Gan then kept me informed of his plan, the whole process and potential time frames. It was also very clear that the most important thing for Mr Gan was for me to come out of the whole process with a better quality of life and alleviation of my symptoms, as there were question marks over exactly where and how much endometrial tissue there was. Several times he shared his concerns regarding surgery and the cost of surgery Vs the reward, this clearly showed his concern for doing the right thing and that his patients come first. However I insisted that my symptoms were linked to endometriosis due to my past experience and Mr Gan listened. He agreed to do the surgery. I underwent surgery in October 2025 led by Mr Gan. During the surgery Mr Gan excised endometriosis and scar tissue from my bladder, sigmoid colon and vaginal vault. He also located and removed an 8cm endometriosis nodule/scarring that was attached and constricting my ureter, hypogastric nerve and several ligaments. Mr Gan was clearly incredibly precise as the surgery was completed with no complications, despite the significant intricacy! When I awake following my anaesthetic, I was immediately symptom free. The pain that had been crippling me for years had gone. The only explanation for this is the skill, care and expertise of Mr Gan and his surgical team. As I write this I am 10 weeks post op, I am back at work full-time, I walk twice a day with my dog and have no need of pain relief whatsoever. I am back to my old self, I have my life back and my partner and I could not be more grateful for what Mr Gan did for me. Following years of dismissals and medical gaslighting from gynaecologists elsewhere, Mr Gan truly was my light at the end of a very long and dark tunnel. Mr Gan will always be my first choice should my endometriosis return, I cannot recommend him enough. Thank you Mr Gan for everything that you do!

Mr Benjamin Jones

Fertility Medicine, Obstetrician & Gynaecologist

I remember feeling nervous sat in the waiting room for our first consultation to discuss our fertility plans and as soon as we met Ben I instantly felt at ease. He has a very reassuring and positive approach and it is clear that he has a genuine care for his patients. I have a condition called MRKH and Ben’s knowledge and experience with my condition is invaluable to someone like myself. He has given myself and my partner so much hope for our future! Throughout our treatment, we always felt that we could approach Ben with ease if we had any questions or concerns and he would respond promptly. I once sent him a question on a Sunday evening and he had responded to me within half an hour! The results from both of our embryo freezing rounds have exceeded our expectations and we feel that these results were mainly due to being so well informed and our treatment at the Lister Fertility Clinic being exceptional. We are so thankful that Ben was our Consultant throughout our two rounds of embryo freezing. He is a genuine, kind and friendly person who we know will be excellent at supporting us through our next chapter of our fertility journey. Thank you so much Ben!

The Forbury Clinic (Berkshire Health Ltd)

Chiropractic, General (Internal) Medicine, + 5 more

The staff were incredibly helpful, understanding and supportive. I explained my concern and was given an urgent appointment. Vanessa S is the perfect person for her role and puts people at ease immediately. She secured me a hearing test and a consultation appointment on the same day. She also helped me with some of the administrative elements of using my private healthcare as the process has changed since I last used it. Very helpful, friendly, professional and reassuring. I was greeted on arrival, immediately shown to the waiting area and taken straight through to my first appointment, even though I was a few minutes early. Cannot fault the service I received and the care and professionalism was consistent throughout.

Dr Julian Strange

Cardiologist

Dr. Strange performed an angiogram/fitted a stent for my husband in October 2025. He was clear, decisive and reassuring throughout the process and afterwards. His genuine concern for his patients is best demonstrated by the way in which he responded quickly and positively to my husband's situation, adding him to an existing list at a few days notice. Even more impressively, he also took the time on that day to discuss with me an incident which had led to my admission to A and E two days earlier, recommended and arranged an angiogram and provided a quick, helpful diagnosis and management plan. It was beyind what we could have expected and I am very grateful to him - for both of us.

The London Dermatology Centre

Cosmetic (Aesthetic) Medicine, Dermatology

I had an excellent experience at London Dermatology Centre. Dr Allaa Al Tayeb was extremely skilled and professional, and took the time to thoroughly explain the PRP procedure in a clear and reassuring way. She walked me through the different treatment options available, set realistic expectations, and provided detailed after-care advice to maximise results. The procedure itself was very smooth and involved hardly any pain, which made the whole experience even more reassuring. I felt well looked after throughout the appointment and confident in the approach taken. I highly recommend Dr Al Tayeb and the clinic, and I will definitely be returning.

Raynaud's Clinic

Rheumatology

I had an extremely positive experience attending the Raynaud’s clinic. I was given ample time during the appointment and never felt rushed, which made a real difference. I felt genuinely listened to and involved in the conversation throughout. Louise Parker was extremely knowledgeable and took the time to really understand my symptoms and concerns. Together we unpicked my individual triggers, which was both reassuring and informative, and we agreed a clear, tailored plan moving forward. I left the clinic feeling more confident in managing my condition and would highly recommend this service to others.

Dr Theodora Kalentzi

General Practitioner

Dr. Theodora Kalentzi put me at ease and made me feel able to talk about my menopause symptoms without any judgement or embarrassment. I was able to discuss my symptoms on how they were affecting me and my life. For the first time in ages I had hope for getting my life back with the help of HRT. Dr. Kalentzi provided me with all the information and options with clear advice and care. My first visit was a number of years ago now and I regularly visit for follow up appointments to discuss any issues. I have my sanity and my life back thanks to Dr. Kalentzi for compassion and caring.

Dr. Mohsin Hussain

Cardiologist

My care was faultless and there are no words or scores than can express my gratitude for the advice, care and guidance I received. From our first encounter, the feeling of empathy Dr Mohsin (and his team) showed, developed a profound level of trust and carried me through the process to a positive conclusion. I am so pleased that I took his advice. I understand that mine was a complex procedure and took longer than anticipated. Due to his professionalism, technical knowledge, experience and courage, I have a few more years to live. The best Christmas Present ever.

Ms Jihène El Kafsi

General Surgeon

From my first consultation with Ms El Kafsi, I felt that I had finally found a doctor who listened to me. She took care to clarify my symptoms, moving swiftly to arrange tests and procedures. She always explained everything patiently, clearly, calmly, and thoroughly. She even contacted me during evenings or weekends to ensure I had up to date information as it came available. She inspired confidence through her caring and compassionate approach. Ms El Kafsi epitomises everything a doctor should be. I cannot thank her enough and will always be grateful.

Mr Tony Chalhoub

Obstetrician & Gynaecologist

I’ve had the best experience with Tony. After a consultation he was able to see me in less than a week to remove my embedded copper coil and insert a new one. Sarah was super lovely and helpful throughout and I felt very looked after - as if I’d known both of them for years. They’re doing gynaecology right with genuine care, personal support and an amazing service. Forever grateful :)

Barts Health London Private Care

Cardiology, Cardiothoracic Surgery, + 5 more

I came to Barts for PFO closure with Dr Micheal Mullen and can not thank everyone at St Barts enough for their help, care and professionalism, from the moment I walked through the doors to the moment I left. The nurses on ward 3C were incredible, friendly, helpful and me laugh throughout. The surgical team were brilliant! So informative and put me at ease throughout.

Spire Elland Hospital

Orthopaedic Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 2 more

The staff at the hospital are absolutely brilliant. Communication was always clear and timely, and their care was very much centred around me as the patient and nothing was too much of an ask. The compassion and support especially from the ward nurses was brilliant, and the atmosphere and care was warm and friendly at all times.

The Westminster Maternity Suite

Obstetrics & Gynaecology, Fertility Medicine

I thoroughly enjoyed staying in The Westminster Maternity Suite twice, after delivering my babies. The care, cleanliness, privacy, personal space and food are fantastic. I had really enjoyed staying there for the recovery after giving birth. The views of Big Ben both times were an amazing bonus for the night feeds of my newborn.

Harley Street Specialist Hospital

Orthopaedic Surgery, Cosmetic (Aesthetic) Medicine, + 8 more

excellent experience, my second! prof Griffin is amazing. but all the staff were fantastic. i would like to particularly mention, the 2 staff nurses who looked after me. One was spanish and i think the other was a bank nurse from Romania . both were reallly excellent as a retired nurse myself I recognise skill and expertise.

North Wales Eye Specialist Centre

Ophthalmology

All the staff were helpful, polite, professional and friendly. The consultant that treated me, listened to what I had to say about the state of my eyesight and answered any questions that I raised. He explained the laser procedure well. All in all it was a very satisfactory experience and greatly improved my sight.

Mr Krishna Vemulapalli

Orthopaedic Surgeon

Mr Vemulapalli explained what had been carried out and why it was required. Then informed me of the current situation and that he was pleased with the wound and then explained the next steps clearly. For me it was the ideal amount of information provided leaving me feeling comfortable and reassured.