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John Flynn Opticians

Optometry

I recently visited John Flynn Opticians for my 2-yearly eye exam. Dr Janjua is always incredibly thorough in the eye exam, explaining each step and answering all my questions with patience. He takes the time to discuss my prescription in detail and also the variety of lens options available such as anti-fatigue, blue light reduction and anti-glare. I work in the computing industry and having the right eyewear makes the difference between a good day and one where you’re severely tired at the end of it. Dr Janjua’s expertise and attention to detail makes sure you’re confident it will be a good day. Dr Janjua is also supported by an amazing team. Everybody is welcoming and professional, making the entire process seamless and comfortable. I only needed new lenses this time which will be fixed to my existing frames, but when new frames have been required they’ve helped me choose the perfect frames that not only suit my style, but also feel comfortable. What really stands out is the personalised care and attention I received. Dr Janjua and the team genuinely care about your eye health and it shows. I highly recommend Dr Janjua and the team to anyone in need of eye care.

Mr Sanjeev Lakshaman Chitnis

Orthopaedic Surgeon

I recently visited dr chitnis with a wrist injury that had been ongoing since February this year. He was very professional and was able to tell me my MRI results promptly and answer all questions that I had. He then got me booked in for surgery, he explained in great detail which procedures I would be having and what to expect. I was very nervous for the surgery but he was quick to put my mind at ease. I’ve since seen him at a few follow up appointments for dressing/stitch removal and then also to check the mobility of my wrist after surgery. He gave me physio/exercise and scar massage instructions, explaining to me very clearly what to do and what to expect at each stage of my recovery. I felt extremely at ease at all appointments and am very grateful he was able to rectify my injury.

Mr Jibu John Joseph

Orthopaedic Surgeon

From the very first consultation Mr Joseph went through everything and explained exactly what would be happening and put my mind at ease, he had a first class manner and was very professional in delivering the whole procedure and experience, right up till day of surgery he was always there and so welcoming and made the whole experience sound as if it was a very straight forward surgery for him to perform and I would be well looked after in his capable hands. He was so right . . . . . After six weeks from surgery had my final visit and again he showed the x-ray and explained how well and Good the surgery had gone. A true Legend in his Profession Thank you once again Davina F.

RTN Mental Health - Private

Diagnostics & Testing, Psychiatry, + 1 more

The most stressful and frustrating part of using RTN services is the lack of communication and poor response times. I have used RTN both via the right to choose path and for a private assessment. You would expect the private service to be quicker and have better communication but this has not been my experience. It is impossible to get hold of anybody. I have sent multiple emails and left voicemail but there is no sense of urgency in responding and waiting times are long. You don't even receive an acknowledgement or holding email to manage expectations. Some very basic and easy changes could be made to make the customer experience so much better.

Clinicbe

Cosmetic (Aesthetic) Medicine, Nutrition, + 1 more

I have been visiting the clinic for many years for injectables (Botox, Profhilo, Mesotherapy) and other skin care treatments (HIFU, Microneedling) and cannot speak highly enough of Dr. Kubicka and the rest of the team. They are utmost professionals and a very welcoming. I am given a personalised plan to ensure I have the best treatments for my skin and age. Appointments are never rushed, which I love. If I have any questions, relating to a treatment I haven't yet had, they always have the time to discuss. Highly recommend and will continue to return.

Spire Hartswood Hospital

Weight Loss & Bariatric Surgery, Allergy Medicine, + 20 more

I recently returned to Spire Hartswood Hospital for my post-hip replacement follow-up, and I was once again very impressed with the level of care. The staff were attentive, professional, and genuinely caring throughout my visit.. Everything ran smoothly and on time , and I felt well looked after from the moment I arrived. The facilities are spotless and comfortable, and the aftercare support has been excellent. I’m extremely pleased with my recovery and grateful to the entire team at Spire Hartswood for their continued professionalism and kindness!

Mr Ben Carrigan

Acupuncturist

Ben has been an incredible source of support on my fertility journey. After many months of trying naturally and even going through unsuccessful IVF cycles, acupuncture with Ben helped regulate my cycle and gave me renewed hope. He took an integral, holistic approach—reviewing my blood work and hormone results—and offered clear, practical guidance that made a real difference. His compassion, knowledge, and genuine dedication helped us finally conceive. I’m so grateful for his care and couldn’t recommend him more highly.

Spire London East Hospital

Gastroenterology, Obstetrics & Gynaecology, + 21 more

I had a great experience at this practice. The hospital was exceptionally clean, well-structured, and very well organized. There was hardly any waiting time, and I was called in for my appointment surprisingly quickly. The facilities were also outstanding. Both the hospital itself and the X-ray department were equipped with modern, high-quality technology, which made the whole process smooth and efficient. Overall, it was an impressive and reassuring experience.

Mr Dinesh Nathwani

Orthopaedic Surgeon

He's very competent and professional - he did my i-uni partial knee replacement 11 years ago - and I have seen him a few times since? My other half had a new knee at the Holly Hospital, which is 5 minutes from where we live, by Mr. Kumar - and she was pushing me to go to him, being very happy with her result. But although it's just over an hour to get to London - because I had always felt very comfortable with Mr. N and his ability - I chose him.

Elanic

Cosmetic (Aesthetic) Medicine, Dermatology, + 7 more

Was a little confused and concerned with all the last minute changes for surgery, then to be told and left waiting in a room for surgery to then say ur appointment was not the appointment time when u came in on our computer so they did change my appointment time! Other than that surgeon was fantastic brilliant and friendly After Care - as given a bag of meds and a latter and cards for the doctor with no sore dressings for wound area.

HCA Healthcare UK The Portland Hospital

Obstetrics & Gynaecology, Fertility Medicine, + 1 more

Scheduling surgery for my son was a nerve-wracking experience, but from the moment we entered through the front door and met the caring receptionist and nurses, especially Cordelia, I felt reassured. Dr. Hamid Daya, the consultant, was gentle and attentive. The hospital was spotless and well-maintained, which gave me peace of mind. Overall, I am grateful for how smoothly everything went and for the compassionate care we received.

Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

This time I had a video/Zoom call with my consultant. I have replied to previous questions according to my previous experiences when being seen face to face.. As always the Cleveland Clinic makes all medical situations as pleasant as possible …every question I had was answered completely and fully in “layman’s” terms.. It is reassuring to be a patient at The Cleveland Clinic.

Mr Satya Naique

Orthopaedic Surgeon

I had a hip replacement. Everything about my experience was great. Mr Naique explained everything beforehand and answered all my questions. The procedure went smoothly and my recovery has been swifter than I expected . I have been delighted by the whole experience and cannot fault any part of it.

Dr Rahul Mogal

Respiratory Doctor

Dr Mogal is polite, friendly and is willing to explain everything very clearly, so that I can understand my care and what he’s thinking. He explained how I should use my nasal sprays and inhalers, telling me what the maximum doses of each are and now they work in my body.

Mr James Langdon

Orthopaedic Surgeon

My experience with James’s Langdon today was fantastic. He gave me a very thorough explanation on my situation and was supportive about my pain. He is extremely professional and I left feeling positive and confident about everything. This expert is on top of his game.

Dr Asimina Gaglia

Gastroenterologist

My problems were listened to sympathetically and discussed in a clear understandable way. I left feeling my requirements for the visit had been met and I now must rely upon the NHS to discover whether they able to provide me with the same level of service and clarity