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Abbington House

Holistic Therapy, Psychiatry, + 1 more

Had a very warm welcoming at Abbington house, staff and peers were very nice. Room was nice, quite overwhelming to start with, with it being my first time at rehab. I then started to feel more comfortable with the help of the staff and my peers, putting me out of my comfort zone probably was the best thing they could of done otherwise I wouldn’t of been so open. Staff very accommodating, my therapist was very empathetic, I got on with her very well, opened up slowly but eventually we got there. I still feel I have stuff to work on, my co dependency and self love but I know that will come in time, from outside sources, just think they should not of mentioned that I would be getting DBT therapy whilst I was here as that was one of the selling points to me coming to Abbington house. The only other down side was prior to coming in I was told I would have at least one, one to one a week. But that did not happen for the the first 3 weeks, so felt a bit let down, so did my parents which they then raised there concerned to Mikey, who was quick to come up with 2 options to compensate this, which I thought was very good.

Mr Zubair Al-Qassim

Urologist

Unfortunately I did not have a positive experience with Mr Al-Qassim. To begin with, he was an hour late to my appointment and didn’t even offer an apology when I was finally called in. Within a few minutes he had stated he was discharging me from the hospital and wasn’t going to pursue any further tests because I was otherwise “young and healthy”. He did not have access to any of my GP records which he was very dismissive of and didn’t seem bothered by. Throughout the appointment when I questioned why I was having recurrent water infections (bearing in mind Mr Al-Qassum is a urologist) I was simply told it was “bad luck” and I would just have to keep taking antibiotics indefinitely. When I questioned this further and said I wanted to understand why this was happening he was rather sharp and stated “I’ve just told you it’s bad luck.” His tone was overall rude and dismissive and frankly made me feel uncomfortable given the intimate nature of my problem. It certainly did not feel like Mr Al-Qassim was interested in helping me.

Essex Private Doctors

General Practice (GP)

I have been a client of the surgery for many years going back to when Johnathan Richardson set up the practice just off Wilson's Corner. I continued to use the surgery when premises were established in Shenfield. It was when I experienced heart problems some 5 years ago that I found Dr. Athreya to be particularly helpful. He offered his private cell phone number should I need help or advice at this difficult time prior to surgery. This literally proved a lifeline. I saw Dr. Athreya on 4th December this year and as usual he was able to diagnose the problem and prescribe a treatment plan. Dr Athreya is an experienced, knowledgeable practitioner and a credit to the team at EPD. He puts patients at ease and is interested in their experiences. I was sorry to hear he was leaving for I feel sure he will be sorely missed.

OCL Vision Elstree

Cosmetic (Aesthetic) Medicine, Ophthalmology

I am so happy with my experience, as you know I was very concerned as my mother had a bad experience, but I received the most absolute best experience with you, Masara, From the moment I walked in, the staff were super friendly and made me feel at ease. You are an amazing eye surgeon – incredible skills, you explained everything clearly, and made me feel super comfortable throughout the whole process. Your attention to detail and care is second to none. The facilities at OCL Vision are also top quality, and the whole team made sure I was looked after. I couldn't recommend Dr. Masara Laginaf and OCL Vision more! 😊 Thank you so much for your care!

Dr Ahmad Khwanda

Cardiologist

I was very stressed as I needed to complete my stress test for DVLA in time otherwise I would my driving license. I was waiting for an appointment in other hospital for over 6 weeks and got cancelled, hence my wife contacted Dr Khwanda’s secretary. We were very surprised to have received a call from him something you rarely see in the current NHS nowadays. He was very humble and down to earth. He listened and was very sympathetic. I was overbooked for an early morning slot and performed the test himself. I luckily got this completed. We are grateful for his help.

Spire Methley Park Hospital

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 14 more

Very good overall. Minor gripes only would be the limited parking, limited capacity in waiting areas and that some seating is too low to meet the needs of hip / knee patients . The roll out of the new call centre facility makes for a patchy experience at times and it’s concerning that online accounts fail to show all patient appointments - even with the consultants - which may lead to confusion and potential missed appointments. Work in progress and will surely iron out in time.

Kernow Psychiatry

Psychiatry

From start to finish it was a worthwhile experience, we were made to feel welcome and Jemma helped us to feel at ease by her warm gentle approach. Even though we were anxious about the assessment, we were able to trust that Jemma knew and understood how my daughter was suffering and her knowledge was evident by her questions and responses. My daughter broke down in tears at the end of the assessment because at last someone understood and validated her

The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

I went to see Mr. Darr in August as I was really struggling and needed some expert guidance. From the moment I arrived, he was incredibly attentive, taking the time to listen carefully to all my concerns. His reassurance and thoughtful advice immediately put me at ease. I left feeling supported, informed, and confident about the next steps. It’s clear he genuinely cares about his patients and their wellbeing, and I couldn’t recommend him more highly.

Nightingale Hospital

Nursing, Nutrition, + 2 more

The team on the OCD ward incredibly kind caring and compassionate. It's like being part of a family, including the other 5 patients here. Although, it was challenging at times, I've learnt so much about my condition and I now realise that my beliefs does not necessarily mean it's true. If you're suffering with OCD and feel like you're alone or you have nowhere else to turn to, I highly recommend the Nightingale's 28 day inpatient stay.

Mrs Vidya Thakur

Obstetrician & Gynaecologist

Mrs Thakur was incredibly understand and supportive to me in a time where i feel like I havent been heard by the NHS. Not only did she listen to my symptoms, discuss my options and explain potential solutions - she also just was a listening ear, took my experience seriously and did her best to help me with next steps. I highly reccommend her and walked away from my consultation feeling so much lighter and with hope! Thankyou.

Hillsborough Private Clinic

Chiropractic, General (Internal) Medicine, + 6 more

This was my first experience of the Hillsborough Private Clinic and the staff were very professional, knowledgeable and welcoming. While this is an older style building is was well set out and immaculately clean and while I appreciate that space is at a premium a groundlevel toilet facility would be an asset as while I have no mobility issues I can see where climbing stairs to the bathroom could be an issue for some.

Mr Edward Powell-Smith

Orthopaedic Surgeon

This was my follow up appointment from an operation several weeks ago. The consultation was detailed and Mr Powell-Smith explained everything in such a clear and informative manner, allowing time to discuss any concerns that I had. His procedure has healed quickly and beyond my expectations. I must state that he is one of the best specialists that I have seen.

Professor Christopher A Rinaldi

Cardiologist

Professor Rinaldi is a highly professional and experienced consultant. His expertise in his field is exceptional, and he incorporates evidence-based research when providing medical advice. His communication was clear, transparent, and he demonstrated excellent active listening. I’m grateful to have been seen by him

Dr George Bownes

Sport & Exercise Medicine Doctor

I have been so fortunate to be seen by Dr. Bownes. I was devastated when my Achilles injury happened but he has been always calm and he helped me mentally and physically. Still it will take some time to heal complete but I have a peace in my mind knowing that he is there if something happens.

Mr Ganapathy Raman Perianayagam

Orthopaedic Surgeon

I have just attended my follow up after recent hip replacement surgery. I was given some sound advice and could not have been treated any better! My hip is now completely painless and has healed so well. It’s a relief to walk without pain! Thank you !

Mr Vittorio Russo

Neurosurgeon

Mr Russo took time to explain the cause of my symptoms., and the options available for treatment. I was able to have a discussion with him. He listens to what you're actually saying and works with you. I would highly recommend him.