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Duality Healthcare NI

Audiology, Diagnostics & Testing, + 5 more

I booked and paid for a private online consultation with Dr Vinesan Naidoo regarding persistent hyperprolactinaemia confirmed on blood tests (monomeric prolactin approx. 590 mIU/L; total prolactin approx. 704 mIU/L) with ongoing symptoms including low libido, low energy, anxiety, poor sleep and mood issues. This appointment was extremely disappointing. From the start, I was interrupted repeatedly and not allowed to explain my symptoms properly. The doctor quickly dismissed the issue as “physiological” and “not a medical concern” despite clearly abnormal blood results and clear symptoms affecting my quality of life. What I found most frustrating is that he seemed to assume he knew better than I do about what I’m experiencing, essentially implying that raised prolactin at these levels cannot cause symptoms — even though it is well known that prolactin elevation can affect libido, mood, energy and sexual function in men. There was no structured assessment and no clear plan. The consultation did not cover: possible causes of raised prolactin repeat testing plan (fasting, stress-controlled, early morning) medication/supplement review endocrine referral pathway whether pituitary imaging should be considered if prolactin remains elevated As a patient paying privately, I expected a professional, thorough medical discussion. Instead, I felt dismissed and rushed, and left with no help, no reassurance, and no next steps. I cannot recommend this doctor based on my experience. I paid for a medical consultation, but what I received was an opinion with no investigation, no plan and no clinical value.

Newmedica Leicester

Ophthalmology

I attended an appointment with my mum as she has been referred for cataract surgery. Upon arrival we had a warm friendly welcome. When mum was called in I explained to the lady that mum is profoundly deaf and she lip read's and asked if she could look at mum when talking to her. Naz was absolutely amazing, she spoke clearly and looked at my mum when speaking and explained everything to her. Both myself and my mum were really impressed as it's not easy for my mum when people don't understand her deafness. The lady we saw after Naz was good with mum too. With our experience yesterday it put our minds at rest that mum will be helped and understood when she goes back for surgery.

Dr Ben Davis

General Practitioner

My appointment with doctor Ben Davis was the most helpful appointments I did in my life . He had all the answers to my problems . He was very gentle and understanding with examination and explain to me all the prons and cons in my problem. After the appointment I received a letter with all the topics we discussed so that I can read again and remember our conversation. He is also very caring because he wants to know you understand and completed right all the steps he gave you for medication. He is there for you and I think this is the most important thing to choose him as your doctor .

Mr Joseph Manjaly

ENT Surgeon

Dr Joseph Manjaly is an excellent ENT surgeon. The stitching behind my ear was done with great precision and care, leaving little to no visible scarring. Throughout the entire process he was very reassuring and always took the time to answer my questions whenever I needed help or clarification. The surgery itself went very well, and he did an outstanding job. My hearing improved significantly after the operation, and I genuinely feel he helped me a lot. I’m very grateful for his skill, patience, and support and would highly recommend him.

Mr Billy Jowett

Orthopaedic Surgeon

Mr Jowett was extremely personable making me feel very confident in his care. Everything was explained in clear and concise detail, with a follow up letter so that I could more readily digest the necessary information. Follow up diagnostics were quickly organised making for a very swift appraisal of my problem. I would have no hesitation on returning to Mr Jowett if the need arose and would certainly recommend. Thank you for your care and understanding.

Quality Dental : Shoreham

Dentistry

Whilst all staff were friendly and professional from the reception staff to the dentist. My appointment was 10 o'clock but I was not seen until 10:25 without any courteous apology or advise of the delay until I was in with the dentist. I appreciate that delays can happens with the treatment of the customers before me but a courteous apology and advice of the estimated wait would have been appreciated as my car was parked in a pay and display area.

One Hatfield Hospital

Geriatric Medicine, Neurology, + 21 more

Lovely helpful doctor, didn't feel rushed, was listened too. Only reason no 5 star was hard to get through to reception and the inconvenience of being sent a letter for telephone appointment instead of agreed face to face appointment and not being able to get through to reception until the 11th hour to confirm and endure we had the correct appointment. Hospital was clean and looked well kept and staff were very friendly and attentive.

The Coriel Clinic

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 7 more

I am very pleased with the service I have had from everyone at Coriel Clinic.  Mr Wilkinson and his surgical team have done a wonderful operation on my foot, and I had hardly any pain afterwards.  I'm looking forward to organising to have my other foot operated on - in the autumn. The reception team are all so friendly and welcoming, and it's really nice to have such pleasant people to chat to. Thank you for all or your care.

HCA UK at The Shard

General Practice (GP), Obstetrics & Gynaecology

HCA UK at The Shard provides exceptional service in a modern and welcoming environment. The team of professionals demonstrates a genuine commitment to patient care, ensuring every visit is comfortable and informative. The facilities are equipped with the latest technology, making healthcare accessible and efficient. Overall, it's a fantastic choice for anyone seeking quality healthcare with a personal touch. Highly recommended!

Southside Medical Private Clinic

Child & Adolescent Psychiatry, Audiovestibular Medicine, + 7 more

I visited the clinic today with my elderly mother who is experiencing a number of health concerns. Dr Oates was kind professional and extremely thorough during the consultation. He made my mum feel very comfortable and explained everything very well. We now have a plan in place to move forward and feel more positive. We would definitely use the clinic in the future and would 100% recommend to others.

The Skin Surgery

Dermatology

I contacted Ben at the Skin Surgery in 2025 to get a papule removed. The service and professionalism were second to none! A follow up treatment was required, where I received laser treatment, this was painless and delivered great results! Ben makes you feel informed, listened to, and very relaxed during the procedure! Highly recommend Ben and the team at The Skin Surgery!

Dr Punit Ramrakha

Cardiologist

Dr Ramrakha was extremely easy to talk to and listened carefully. This was my first consultation with him and so far I am happy to be under his care for tests . He has also taken care to pass on any relevant correspondence and previous clinic letters to other consultants involved in my diagnosis. I would be happy to recommend him to anyone who needs a caring cardiologist.

Dr Zach Vogiatzis

Psychologist

I started therapy with Zach during a period of burnout and low mood. He was attentive, and helped me understand what was keeping me stuck. Sessions were focused and supportive, and over time I felt less overwhelmed and more steady day to day. I’m glad I reached out and would recommend Zach to anyone struggling with similar issues.

Mr Murtuza Sikander

Neurosurgeon

Mr Sikander listens and asks pertinent questions to really understand the problems. He’s empathic with expert knowledge of symptoms and treatments. He explained a treatment path and alternatives. He sent letters to me and my GP very soon after the consultation and arranged the procedures as soon as possible.

Mr Majid Shabbir

Urologist

Mr Shabbir throughout my appointment and various treatments and procedures, has been a consummate professional, showing a high level caring, ensuring that everything he does is patient centred. He takes time to listen and explain, whilst ensuring that you are able to contact him, if there are any problems.

Professor Keir Edward Lewis

General (Internal) Medicine, Respiratory Doctor

My appointment with Professor Lewis was not a face to face hospital visit but a phone consultation that was pre arranged at a convenient time. The phone consultation was a review of my sleep apnea progress. Ample time was available to discuss my CPAP machine analysis and the activity recorded.