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Nightingale Hospital

Nursing, Nutrition, + 2 more

The OCD nursing team are fantastic at what they do and the therapy team are absolutely brilliant. My 1:1 therapy was outstanding and so valuable to me during my time here. The catering team, the housekeepers, maintenance, reception.... All really friendly and professional. Two things that I want to mention that I have already fed back: 1. It was very disappointing when two team members were allocated to different wards with no transition (Greta-Mae and Carlo). I feel that when we are allowing ourselves as patients to be open and vulnerable and put our trust in people, to then be told they have moved with no transitional period is not very sensitive or fair. 2. I have also fed back about a patient that seems very unwell but does not have 1:1 supervision around the hospital. This person sometimes invades others personal space, says inappropriate and triggering things, has sometimes removed her clothing in the courtyard and I have also seen her with long sticks in her hands in the courtyard. I fed this back to the patient services manager and the board holder who agreed that this was unacceptable. I was told that until discussions have been had she should be on 1:1 care, but then the following day she was once again the courtyard thrashing round the same sticks. I think this is a safeguarding concern. Those two things aside, I have found my impatient care outstanding, I cannot fault the OCD ward team. I feel heard for the first time and have hope for my future now thanks to them. I will never forget what they have done for me.

Skylight Psychiatry

Psychiatry

Both of my clinicians were friendly and professional. In particular, Hannah Geary was excellent - reading my report from her, I felt she really listened and understood my situation and experiences. A few negative points: I arrived around 5-10 minutes early for my in-person appointment and no one from Skylight was listed on the outside of the clinic. I tried to speak to someone else on the buzzer list, but they couldn't help. I then rang the Skylight number and got an answer machine. Only then did my clinician arrive - he said he didn't know my appointment was at 9.30am as he never does appointments that early. This was an unnecessarily stressful experience, and when relaying this to Hannah Geary, she asked for my permission to escalate this. The wait time on communication was much longer than I would have expected. My report was also delayed because my early developmental questionnaire was somehow not linked to my profile. I received initial emails saying everything was complete in October, but then the eight-week timeline passed and I had to chase up. Had someone contacted me earlier to say there was a problem (which was easily rectified), I would not have had to wait an extra month to get my final report. I also haven't received confirmation that my request for extra sessions has been acknowledged and a rough timeline for these, so will follow up on email.

Dr Khalid Khan

Cardiologist

I can’t thank Dr Khan enough for the care and support I received. From start to finish, the whole process was incredibly smooth and reassuring. For the first time in a long while, I genuinely felt heard and taken seriously. Dr Khan took the time to listen, explain things clearly, and make sure I felt comfortable every step of the way. After months of struggling and feeling like I was running out of options, I finally feel like things have been properly sorted. This care has helped me get back to work and the things I enjoy doing again, something I genuinely feared I might not be able to do just a couple of months ago. I was losing hope, and now I finally feel like I have it back. I’m so grateful for the difference Dr Khan has made to my health and my confidence moving forward. I wouldn’t hesitate to recommend him to anyone needing a cardiologist who truly listens and cares.

London Finsbury Clinic

Cosmetic (Aesthetic) Medicine

I had a wonderful experience at this aesthetic clinic and couldn’t be happier with the results. From the moment I walked in, the clinic felt clean, calm, and very professional. The staff were welcoming, kind, and made me feel completely at ease. The practitioner took time to really listen to what I wanted, explained everything clearly, and never rushed the consultation. I felt genuinely cared for, not upsold or pressured. The treatment itself was smooth and comfortable, and the attention to detail was impressive. The results look incredibly natural: refreshed, not “done.” Exactly what I was hoping for. I also appreciated the aftercare advice and follow-up, which showed a high level of professionalism. I would absolutely recommend this clinic to anyone looking for safe, high-quality aesthetic treatments with a personal touch. I’ll definitely be coming back.

Dr Irfana Koita

Fertility Medicine

​"I highly recommend Dr. Irfana to anyone navigating the complexities of fertility treatment. After three years of trying and a failed IVF attempt elsewhere, we were unsure of our next steps or if a sibling for our child was even possible. Dr. Irfana truly felt like a godsend during a very uncertain time. ​From our very first introductory call, her expertise and confidence changed everything. She made us believe that every problem has a solution, listening patiently to every concern we had and addressing them with a clear, actionable plan. Thanks to Dr. Irfana’s dedication, we have successfully completed our family. If you are looking for a doctor who combines high-level medical skill with genuine compassion to start your journey to parenthood, she is the one to see. Also, special thanks to the staff (Sara, Alicija) for prompt responses always.

Dr Catherine Spencer-Smith

Sport & Exercise Medicine Doctor

Dr Catherine Spencer Smith was the first doctor to correctly diagnose my hip problem after I had previously been misdiagnosed by the NHS with a femoral hernia. Her assessment was extremely thorough and helped me clearly understand the true cause of my symptoms, including how they started after bunion surgery. Following my hip arthroscopy, she also helped me understand the cause of my lower back pain during recovery, reassuring me that the surgery itself was not the issue. She gave clear guidance on the physiotherapy I should follow and even offered to contact my physiotherapist directly, which I felt went well beyond what is normally expected. Her examinations are always precise, thoughtful, and very reassuring. I would highly recommend her to anyone seeking a careful and expert musculoskeletal opinion.

Mr Denis Tsepov

Obstetrician & Gynaecologist

Dr. Tsepov and his team have been so exceptional through my whole experience. I cannot express how grateful I am to the whole team for making me feel heard and safe. Dr. Tsepov and team also made a huge effort to make it possible for me to fly home to see and help care for my mom who is battling pancreatic cancer. I have had quite a few different surgeries and Dr. Tsepov has been one of the best at making me feel confident in the diagnosis and treatment plan. Vicky the specialty nurse is an angel and Nadia has handled all of the admin seamlessly. I couldn’t be happier to have found LEAPS and to be a patient.

The London Clinic

Physiotherapy, Dermatology, + 13 more

had a fantastic experience at The London Clinic. The staff were warm, professional, and incredibly attentive from start to finish. The facilities are spotless and very comfortable, which made the whole process much easier. I underwent a gastroscopy and colonoscopy here, and everything was handled smoothly and with great care. The nursing team were especially kind and reassuring throughout. The London Clinic is exceptionally well‑organised, and the level of patient care is truly outstanding. I would highly recommend it to anyone looking for high‑quality medical treatment in a supportive environment.

Mr John Adam

Orthopaedic Surgeon

Full explanation of left shoulder and arm pain given. Discussed potential next steps and options for treatment . Agreed. Then 2 targeted steroid injections given in shoulder. With 10 minutes I felt a bit of discomfort where at one injection site but overall the original pain are nearly gone. This is first time of 4 steroid injections given in treatments that my pain has been reduced. I have a clear plan forward and finally a diagnosis I understand. I’m very grateful!!!!

Elanic

Cosmetic (Aesthetic) Medicine, Dermatology, + 7 more

I cannot fault my experience, everyone involved in my care and treatment where kind, warm and welcoming whilst still having all the knowledge required to reassure throughout treatment Due to the of my surgery this was very reassuring as at no point did I feel overwhelmed or uninformed I would highly recommend elanic clinic to anyone considering treatment in the future I can’t thank the team enough and I still have healing to do

Knightsbridge Doctors

General Practice (GP), Imaging (Scans), + 5 more

Visited morning of 26.01, had to wait a few minutes before being let into the building as arrived just before 9am. Although i was fully aware and ready to wait, everyone passing by including reception staff were kind and apologetic. Getting in, staff (reception, radiographer, doctor) were prompt, thorough, straightforward and quick. No time to scroll through phone as i moved from one stage to the next with ease. Highly recommend.

Mr Taleb Jeddy

General Surgeon

Mr Jeddy has that very special quality of being able to put you at ease during what might be an incredibly stressful time in your life. His professional yet assuring demeanour helps you through the surgical challenge ahead. Throughout my experience both myself and my wife felt we were in the best possible care with someone who knew not just how to perform the surgery, but ensure we were comfortable with the process.

Bloomfield Health

Psychiatry, Psychology, + 1 more

Professor Bloomfield is an exceptional psychiatrist. He balances professional expertise with a very kind, human touch. I never feel rushed during our appointments; he is patient with my questions and always provides well-rounded, informative feedback. He doesn't just provide a service; he provides a thoughtful partnership in mental health. I feel much more confident in my journey thanks to his guidance.

Professor Siôn Glyn-Jones

Orthopaedic Surgeon

I had a truly excellent experience when having a hip replacement operation. Professor Glyn-Jones did an excellent job of the surgery with the minimal invasory surgery offering a quick recovery. The service offered was completely professional and the whole experience was well-organised. The Manor Hospital in Oxford provided a good base for the operation. Overall I was delighted with the experience,

Mr Sharad Bhatnagar

Orthopaedic Surgeon

Have just had my follow up with Sharad Bhatnagar at 6 weeks at Nuffield Newcastle. Mr Bhatnagar is so welcoming and it was just so nice to see him again. He showed me my x rays and confirmed all looked good but still to follow my hip precautions and not to hesitate to get in touch if I needed anything. He is so approachable and professional and a credit to the Nuffield.

GenesisCare Surrey

Oncology

Amazing facility and amazing friendly staff - one and all. Treatment has been exceptional and communication second to none. In the nicest possible way - visiting GenesisCare in Guildford felt like going to an upmarket spa rather than going to a medical treatment centre. The treatment was first class. I would highly recommend.