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Mr James Neffendorf

Ophthalmologist

I went to my optician thinking that the problem with my right eye was to do with a cataract. It was not. It was a detached retina. It was referred to Queen Mary's Hospital on Wednesday by my.optician as a matter of urgency .They initially said that due 3 week period I had left things very little could be done. However on the Friday I got a call from Kings to attend that afternoon. I did and saw Dr. Neffendorf. He explained exactly what was wrong. How he thought that despite time lapse, my fault, he thought something could be done. 70 to 80.percent chance of success. Went for preop on Monday and had surgery the next day. Since then every day the eyesight has got a little better. I owe Dr Neffendorf sight in my right eye. I will be eternally grateful. Throughout the process Dr Neffendorf has been excellent explaining what to do at every stage of recovery. Just brilliant.

Dr. Teresa Gomez Alemany

Psychiatrist

Good evening, Today I received the official confirmation that I have passed my viva, and as I promised, I wanted to share this happiness with you. I am writing with overwhelming joy, remembering your support and the help that I will never forget. Thank you, Doctor, from the bottom of my heart—you truly saved my life. Before contacting you, I felt I had nothing, yet in less than a year I was able to complete my thesis. It is something I could hardly believe. Thank you again for the kindness you have shown in helping someone like me. I am currently arranging my trip to Saudi Arabia next week on Wednesday, and I will return for graduation next summer. I would like to ask whether you recommend that I continue the medication. If so, my current prescription lasts month, I may need to request more, as I found that only the first medication I used is available in Saudi Arabia.

Mr Sanjeev Lakshaman Chitnis

Orthopaedic Surgeon

I recently visited dr chitnis with a wrist injury that had been ongoing since February this year. He was very professional and was able to tell me my MRI results promptly and answer all questions that I had. He then got me booked in for surgery, he explained in great detail which procedures I would be having and what to expect. I was very nervous for the surgery but he was quick to put my mind at ease. I’ve since seen him at a few follow up appointments for dressing/stitch removal and then also to check the mobility of my wrist after surgery. He gave me physio/exercise and scar massage instructions, explaining to me very clearly what to do and what to expect at each stage of my recovery. I felt extremely at ease at all appointments and am very grateful he was able to rectify my injury.

Spencer Private Hospital Canterbury

Pain Management, Cardiology, + 6 more

I was seen by Dr Heggy and a lovely staff nurse Charlotte. Dr Heggy was fantastic he actually listened to me. He listened to exactly how I was and had been feeling. I'd been told by another Dr that there was nothing that could be done so I had to see someone for pain management. I'm in pain everyday and just wanted a resolution or at least pin point what could be wrong. Dr Heggy really made me feel heard and suggested other things before we gave up and just give me medication for my pain. Nurse Charlotte was fantastic. While Dr Heggy was looking things up and trying to find other options Charlotte spoke to me like an actual human. So thank you to Dr Heggy and nurse Charlotte for your time and patience with me. It's very much appreciated

Candover Clinic

Dental Care, Dermatology, + 19 more

Received urgent call requesting blood test for tolerance to Dye. I Moved appointments for that afternoon to facilitate a flying visit. After arrival kept waiting for 35 minutes until I asked reception as was needed elsewhere and was told phlebotomist would be with me shortly. With Phlebotomist approx 3 minutes, total time 50 minutes and 50 miles traveled Then had to wait 9 days for scan which was only scheduled following chase-up from private GP. On presenting for CT Scan was told that they did not require blood test as procedure did not indicate use of dye. Most unimpressive communication and administration throughout

Ezra Health

General Practice (GP), General Practice (GP) (Video Consultation), + 4 more

I was anxious about my first visit following some negative experiences with nhs gp appointments. But on meeting Dr Shori I was instantly very comfortable and felt heard. I had relevant tests quickly and efficiently. I did not feel rushed or dismissed at any point and came away feeling relieved that I had some answers to symptoms I had been struggling with for a long time. The practice was lovely, clean and overall a nice atmosphere. I wouldn’t hesitate to book again for a concern I was struggling with and would recommend anyone to do the same if they were in a position to do so.

The London Clinic

Physiotherapy, Dermatology, + 13 more

Visit was in Luton and Dunstable hospital. I have arrived early for appointment and seen straight away by nurse on duty for first checks.( hight/weight). Then Doctors Gyampoh has seen me for a verbal consultation explained process regarding my concern regarding the condition and scan on the day. After that scan took place with another Doctor. After that Dr. Gyampoh thoroughly have explained my scan,outcome, options and process going forward. Great experience thank you very much. Keep up the good work and experience with patience.

Clayton Ward at Queen Charlotte's & Chelsea Hospital

Obstetrics & Gynaecology

I would very highly recommend the Clayton ward. We have had two babies there and were really well looked after by kind, happy staff (doctors, midwives, assistants, catering and reception) who taught us a huge amount about how to care for a newborn. Having access to 121 support from midwives anytime day or night is just invaluable. The food was very good (for hospital food) and we genuinely looked forward to it each day - it really helped us recover as sleep deprived parents.

Mr Quen Tang

Orthopaedic Surgeon

Couldn't praise Mr Tang anymore. From the moment I met him, kind, knowledgeable, calm, and I felt at ease even though I ripped my bicep less than a day before meeting him and was in a serious amount of pain. There wasn't a question he couldn't answer, and the surgery was as painless as it could have been. He did say he has never seen a bicep recover so quickly, which I am very proud of; however, I think that was more him than me. Thank you again.

Knightsbridge Doctors

General Practice (GP), Imaging (Scans), + 5 more

My experience at Knightsbridge was truly exceptional. I arrived early but the team was delighted to let me wait comfortably in the warm. When I was ready to be seen, I was greeted by Dr Michael Smith. His friendly and welcoming nature instantly put me at ease, even though I was already feeling anxious. The medical exam was done with professionalism and Dr Smith talked to me throughout which I appreciated. I can not express my gratitude enough.

Quality Dental : Horsham

Dentistry

I'm sure it was being decorated when I visited 6 months ago. Still is. Before appointment they send forms to be completed online. No problem with that except one is for COVID asking if anybody on the family has been to a country on the government red list or been told to isolate by NHS. Neither of those things happen now. I raise it every time and nothing changes. Almost as if nobody reads the reviews. So much for "quality"

Dr. Hannah Healy

General Practitioner

The set up of the video call went smoothly,, I find it very easy to talk and share my feelings with Hannah. She has been very thorough with all the symptoms I went to her for. I am feeling the use of Flow is beginning to help me in a subtle way, beginning to get a little more confidence in doing things joined a Pilates class and swimming. I like having the backup and feel very comfortable to get in touch with Hannah.

Nuffield Health Glasgow Hospital

General Practice (GP), General Surgery, + 6 more

Everything about my two night stay in the Nuffield was excellent. All the staff - auxiliaries, nurses and physiotherapists - were kind, courteous and always on hand if I needed them. The room, while basic, was very comfortable and the choice and quality of food could not have been better. I wouldn’t hesitate not hesitate to recommend Nuffield Glasgow to friends and family.

Mr Jamie Vatish

General Surgeon

Mr Vatish was professional and caring. He took the time to explain clearly any of my questions and concerns in a calm reassuring manner. All possible outcomes were carefully explained at the various stages of my treatment. It's now 2 weeks since he performed a very successful lumpectomy and I am very happy with both the healing and appearance. I am very grateful.

Miss Hala Ali

Ophthalmologist

I had collagen cross-linking done by Dr Hala Ali, and the experience was excellent. Dr Hala Ali was kind, professional, and made me feel completely at ease throughout the procedure. Everything was explained clearly, the treatment went smoothly, and my recovery has been great. I’m very happy with the results and highly recommend Dr Hala Ali

Dr Stephanie Arnold

Dermatologist

Dr Stephanie Arnold was very good, extremely thorough, attentive, and highly professional throughout the entire visit. She took the time to listen to my concerns, explained everything clearly, and made sure I felt comfortable and informed. Overall, a very positive and reassuring experience. Highly recommend!