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One Ashford Hospital

Dermatology, Pain Management, + 21 more

There was a lot of confusion in regards to my follow up appointment post surgery. An appointment was booked and agreed for Monday morning, another appointment was booked for the afternoon in addition to the morning appointment, which I tried to rearrange for the following day and recieved confirmation, that appointment I found out later had not been booked and one was made for the following week, and I had called to confirm the appointment for Monday morning too. I found out later that the Monday morning appointment was cancelled but I was not told this until I arrived for the appointment early. Gill at reception was extremely helpful and was immediately on the case to help me as this was a wound check appointment. She spoke to Nikki and Bev and I was able to be seen very quickly. I appreciated all the help I was given by Gill and she helped me create my next appointment for 6 weeks time and navigate the situation well. The appointment itself was informative and very good. I believe there was a mix up with the lists for the day and it seemed to be that everyone just got confused with what appointments for me were needed to be rearranged/ cancelled. Everything was resolved quickly and calmly, and I thank everyone for their help in resolving this.

Osteopath West

Neurology, Osteopathy, + 2 more

I had an outstanding experience with this osteopath. From the very first appointment, their professionalism and kindness immediately put me at ease. They take the time to listen carefully, explain every step of the process, and make sure you feel fully supported throughout the treatment. Their depth of knowledge is truly impressive. You can tell they are highly skilled and passionate about their work, and they approach each session with precision and confidence. They quickly identified the root of my problem and tailored the treatment perfectly to my needs. The results have been remarkable. I noticed a significant improvement not only in my pain levels but also in my overall mobility and well‑being. It’s rare to find someone who combines such expertise with such exceptional care. I highly recommend them to anyone looking for effective, thoughtful, and truly transformative osteopathic treatment.

Mr Thomas Barreto

Osteopath

I had an outstanding experience with this osteopath. From the very first appointment, their professionalism and kindness immediately put me at ease. They take the time to listen carefully, explain every step of the process, and make sure you feel fully supported throughout the treatment. Their depth of knowledge is truly impressive. You can tell they are highly skilled and passionate about their work, and they approach each session with precision and confidence. They quickly identified the root of my problem and tailored the treatment perfectly to my needs. The results have been remarkable. I noticed a significant improvement not only in my pain levels but also in my overall mobility and well‑being. It’s rare to find someone who combines such expertise with such exceptional care. I highly recommend them to anyone looking for effective, thoughtful, and truly transformative osteopathic treatment.

New Victoria Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Pain Management, + 26 more

I was extremely happy with the hospital and the level of care I received. From the moment I arrived, all of the nurses and staff were kind, professional, and incredibly attentive. I felt genuinely well looked after at every stage before and after surgery. The nursing team made me feel comfortable, reassured, and supported, always checking in on me and making sure I had everything I needed. Their calm and caring approach made a big difference and helped me feel at ease throughout my stay. The hospital environment was clean, well organised, and very reassuring, and the overall standard of care was excellent. I am truly grateful to the entire team and would highly recommend this hospital to anyone undergoing treatment or surgery.

ABBI Clinic - Manchester

Psychiatry, Psychology, + 1 more

I was an online client. My first day and many following days, a laptop was placed somewhere (usually with a very minimal view of part of the room) whilst people in the room had a conversation (often it was staff as other patients had left the room/ spent a lot of time waiting for groups to start/ group leaders). Group timings etc weren't stuck to or structured and there seemed no consistency. The hardest part was having to have an 'assessment' i.e. go through my life background in detail (including trauma) a total of 5 times with different members of staff. I'm sorry to say (and likely it's different in person) but there didn't seem to be any genuine care whatsoever. It was a waste of time for me attending here sadly.

The iGP - Private Doctors - Carmarthen

Cardiology, Cosmetic (Aesthetic) Medicine, + 15 more

I saw the cardiologist as I couldn’t get appointments at my GP surgery. I was really impressed with the whole procedure. The Consultant was wonderful and was able to reassure me. He listened to me and later explained all the results of the tests. He did an Angiogram on me himself which I thought was a great idea as he could see my heart in real time, no report from a technician needed no wait. I had to have bloods taken by Debbie . A very nice nurse . Again I was made to feel comfortable and reassured with my problem. There is a plan in place and I return to see cardiologist again next week. I will definitely use the facility in the future for myself and family. Due to the chaos that is the NHS at present.

London Gynaecology - Moorgate

General Practice (GP), General Practice (GP) (Video Consultation), + 1 more

I highly recommend Miss Mez Aref-Adib. I’m 39 years old and had a 6 cm fibroid that caused heavy bleeding and severe pain. Dr. Aref-Adib performed my laparoscopic surgery and successfully removed all of the fibroids. She was extremely attentive to my condition after the surgery, followed up closely to make sure everything was going well, and was always available to answer any questions I had during recovery. Three months later, I feel so much better, and there is only a very faint mark left from the stitches on my abdomen. I highly recommend Dr. Aref-Adib—not only because she is highly skilled and professional, but also because she is genuinely kind, caring, and responsive.

Cromwell Hospital

Paediatrics, Cardiology, + 17 more

My most recent visit was for an MRI scan which occurred in in the mobile unit. My oncologist requested a full spinal scan as well as a head and neck scan. The radiographer told me that this wasn’t possible then proceeded to ask me to choose one or the other. I wasn’t qualified to make this decision as both were equally important. There was insufficient information given as to the reason for not being able to have the scans I was booked in for, which really wasn’t good enough. Having waited quite a few weeks for this appointment I am annoyed that I will have to return next week to have the spinal scan. I expect better.

Guy’s Assisted Conception Unit

Fertility Medicine, Obstetrics & Gynaecology, + 1 more

I've been trying to book an initial appointment for last two weeks. I've been emailed times slot for appointment but then we're told that the time slot was taken by another patient. I've called numerous times. But there is no one picking up the phone. Emails are not responded to in timely manner either. I don't know what to think of you're services and what your staff are like because you're team are not there to take calls or email back when we need them. Will you're doctors be the same? Would it be that difficult to get a consultation with them. I'm very disappointed with your reception staff!

Mr Parminder Jeer

Orthopaedic Surgeon

I cant thank Mr Jeer enough. At the initial consulting appointment he was reassuring. Confident ( without arrogance) and clear about the procedure and damage caused to my ACL. After surgery he popped by to update that surgery has gone well. During a follow up physio appt he caught up with me to ask how the scar was and give more reassurance about the healing process. I am 3 weeks post op and doing better than I expected. Thank you. I feel like I will make a full recovery and have my freedom back to explore the world. ( Maybe not climbing mountains for a while though).

Mr John Adam

Orthopaedic Surgeon

Full explanation of left shoulder and arm pain given. Discussed potential next steps and options for treatment . Agreed. Then 2 targeted steroid injections given in shoulder. With 10 minutes I felt a bit of discomfort where at one injection site but overall the original pain are nearly gone. This is first time of 4 steroid injections given in treatments that my pain has been reduced. I have a clear plan forward and finally a diagnosis I understand. I’m very grateful!!!!

Dr Carla Plymen

Cardiologist

It was a phone appointment. As always Dr Plymen listened to what I had to say and explained recent results from a stress echo test. I always feel a part of the decision making with the medical advice given. Everything is always explained so I understand the options to keep treatment stable. Compassionate, kind, caring and very knowledgeable. I have complete trust in Dr Plymen and the heart failure team I see. Thank you.

Mr Thomas Hunter

Orthopaedic Surgeon

My care from start to finish has been excellent .I was listened too and Mr Hunter also put my mind at rest with any worries I had. Every time I saw him his only concern was for me and answered all my questions. Mr Hunter has given me a new least of life since I have had a new hip and being as I am only young, I am now back at work and back at the gym. I could not have had a better Surgeon.

Dr Milan Anjanappa

Oncologist

I obtained all the information I needed to make a decision on how to move forward with my treatment. Doctor Anjanappa explained everything very clearly and patiently and answered all my questions. The Carebit video failed a couple of times and it was not always easy to hear the specific details of what Dr Anjanappa was saying.

Miss Ayeshah Abdul-Hamid

ENT Surgeon

I had a consultation with Miss Abdul-Hamid after seeing many doctors before. She explained the issue so clearly and went through the different treatment options available. She has an excellent reassuring manner and I’m so glad I went through the treatment with her.

Dr. Anna Cantlay

General Practitioner

Iv been struggling with PMDD for so many years and DR Anna Cantlay has helped me get my life back. I felt comfortable the moment I stepped in to her appointment, she was attentive, kind and compassionate. I felt understood and not judged. Would highly recommend.