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Delamere: Private Rehab Clinic & Addiction Treatment

Holistic Therapy, Psychiatry, + 1 more

Delamere has been a godsend to me. From the first moment I contact them to the final day of my stay, they were warm, professional and caring. Each and every member of staff, from the cleaning teams to the senior leaders has the best interests of guests at heart. Delamere is a caring and friendly community which focuses on the needs of the individual, but in such a way that the programme does not feel over-medicalised. The care and attention given from the nursing team is second to none and nothing is too much trouble. They explain everything to you in a way you can understand and always have time for questions or queries. The guest liaison team are approachable and helpful as well as supportive and kind. The quality of the group session is excellent and well-thought through to support you on you recovery journey. This is exemplified by the outstanding quality of therapy and mentoring I received throughout my time at Delemere. The chefs are excellent and proved a nutritious and balanced diet which is excellent quality. The team as re also friendly and welcoming. What was special about Delemere is the personal touch. Every member of staff knew your name and was happy to chat about any issues you might have at any time of day. I cannot thank the staff enough for the opportunity they have given me to get my life back on track. I wholeheartedly recommend Delemere for anyone needing their expertise and support.

London Trusted Therapy Harley Street

Clinical Psychology, Hypnotherapy, + 1 more

I'm still working with Karima, but I felt I wanted to share how much has shifted already. I came to therapy struggling with anger issues and relational trauma that was affecting every relationship in my life, particularly with my family. Karima has been brilliant at helping me understand where the anger comes from and, more importantly, how to work with it rather than being controlled by it. She's patient, non-judgemental, and has this way of helping you see patterns without making you feel criticised. The real measure of progress for me is this: I'm actually looking forward to spending Christmas with my family this year. In previous years, I'd dread it - the tension, the miscommunication, feeling misunderstood or easily triggered. But the work I've done with Karima has genuinely changed how I communicate with them and how I manage my reactions. I know I've still got work to do, but for the first time in a long time, I feel hopeful about my relationships and like I'm not constantly battling with myself. If you're struggling with anger or family dynamics, I can't recommend Karima highly enough.

St Joseph’s Hospital

Physiotherapy, Audiology, + 22 more

I have just returned home after a full hip replacement. We were recommended to St Joseph’s and I can’t speak highly enough of the team and the care I received. Many things stand out. The friendly, yet professional ambience, the obviously good relations and communications across all staff. Although my visit lasted only just over 24 hours, at no time did anything feel rushed or ‘conveyor belt’. Just well organised with a feeling that I was being very well looked after. The room and facilities were first class, comfortable and super clean. The operation itself was clearly explained and went without hitch. There was a lot of experience in that room, not least of the lead consultant and anaesthetist. Recovery was also much quicker than I expected, with excellent follow on from the Physio team and 6 sessions into the future as part of the package. I would finally like to express my thanks to all the staff who have made such a positive difference for me.

HMT St Hugh's Hospital

Cosmetic (Aesthetic) Medicine, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

As I am not a well person and a wheelchair user, the wait was longer due to my health and help to get out. The staff were very understanding around this. I found though, beyond reception the phone system was not the easiest due to the very short length of time given to leave your message, which for people who are disabled, so not the fastest just basic messages of name, number, DOB plus short message, it frequently cut off before you had finished. Beyond that, it was a pleasant experience as it was the least painful steroid injection I'd had to date and I did let the consultant know that. The staff were helpful and accommodating as a wheelchair user plus self employed PA we know we take up space, so not the easiest inside a small room. Thankfully I can still transfer which helps so I can fold the wheelchair up once on to the couch. The staff were very helpful around my safety doing so which is always really appreciated. Please thank them for me.

Cooden Medical Group

Cosmetic (Aesthetic) Medicine, Dermatology, + 4 more

I cannot recommend Mr John Pereira highly enough. From the initial consultation through to post-operative care, I felt completely listened to, reassured, and in expert hands. I had bilateral upper blepharoplasty and lower facelift with platysmaplasty and the results are outstanding—natural, refreshed, and exactly what I had hoped for. The outcome is subtle and balanced; I look like a better version of myself rather than “overdone,” which speaks to Mr Pereira’s skill and attention to detail. Throughout the process, communication was excellent and aftercare was thorough and reassuring. Any questions were answered promptly, and I felt supported at every stage of recovery. Mr Pereira is a highly skilled, professional, and caring surgeon, and I would not hesitate to recommend him to anyone considering facial surgery.

Spire Norwich Hospital

Cardiology, Dental Care, + 17 more

My recent experience and the appointment with Dr Sawh before were excellent. From Charlotte to the Ella Mae Barnes location the service was genuine and authentic with a focus on customer service and problem solving. Dr Sawh and his team are always timely but my broader experience at Spire is not always so good. Charlotte is a very good professional. As was the receptionist at the Ella Barnes location. I find the service at the Spire Hospital inconsistent. There are generally long delays at appointments and I get the feeling the service from some staff are not as authentic as mentioned above. With this broader service It fees like people are operating to a script and running through a process.

Dr Ahmir Ahmad

Gastroenterologist

Felt relaxed as soon as I entered the clinical area. Dr Ahmad’s team were calm, professional and respectful throughout the procedure. Dr Ahmad clearly detailed each step of my clinical investigation. I had time to discuss and consider my options and I never felt pressured or anxious. Following my investigation Dr Ahmad met me in the recovery area to discuss the outcome of my procedure, answer any questions and then discuss next steps. I am very grateful to Dr Ahmad and his team for their care.

Dr Flavia Pretti Aslanian

Dermatologist

Flavia treated my son with severe acne. She explained the treatment in details at the beginning, and highlighted the associated risks. She was very careful throughout the treatment, double checking that my son didn’t have side effects and she always explained her decisions clearly. She gave a lot additional advice to my son what to do and what to avoid besides taking his usual medication. I highly recommend her.

Dr Jennifer Jones

Dermatologist

My appointment with Dr Jones as a terrific experience - from booking, through moving swiftly from the waiting room, to (most importantly) my appointment regarding my intractable acne - was a wonderful experience. Dr Jones is very knowledgeable, with a gracious bedside manner who explained my situation and treatment clearly and concisely. Highly recommend Dr Jones!

AURA Centre of Dental Excellence & Facial Aesthetics

Cosmetic (Aesthetic) Medicine, Dental Care, + 1 more

Aura certainly is the centre of excellence in every aspect. The staff are incredibly friendly and go above and beyond to accommodate our requests. Nadine and her team strive for perfection and if something is just not 100% right, they rectify it immediately. I would recommend Aura for dental and facial aesthetics to anyone wanting to look and feel great!

Phoenix Hospital Chelmsford

Cardiology, Cosmetic (Aesthetic) Medicine, + 16 more

I had a suspicious mole removed.. Dr Awdeh explained everything clearly and carried out the procedure smoothly, painlessly and quickly explaining everything that was happening throughout the process. The Anaesthetist and nurses were very friendly and supportive and made the whole experience completely stress free. They even gave me some cake afterwards!

Dr Somnath Kumar

Cardiologist

I was so pleased to see Dr Kumar, who made me feel completely at ease to talk to, he really listened to me and I felt instantly that he would sort the problems out I was facing. I would have no wish to see any one else but Dr Kumar. Certainly would recommend him to any patient needing a cardiologist. Such empathy from a very top cardiologist.

Mr Parthasarathi Das

General Surgeon

Mr Das did a fantastic job with fixing my fistula and abscess. His explanations were very clear. He was careful and cautious in his approach, fixing it over two separate operations, allowing time for healing to occur in between, which worked well. I’m very happy with the result and I’m now healthier than I have been for some time.

Mr Tom Setchell

Obstetrician & Gynaecologist

Wonderful experience with Mr Setchell from beginning to end. Took care and was very patient with me every step of the way. Felt heard and that all my concerns were answered and never dismissed or minimized. Felt really taken care of, assured, calm and confident going into my surgery. Really grateful.

Dr Muhammad Imran Yahya

Gastroenterologist

Dr Imran Yahya may be the best doctor in your entrire network. I have never been treated with such care and attention to detail by a consultant my entire life. I am grateful to have him looking after my health. I wish we can create 10 of him!

Ms Aamina Saeed

Paediatrician, Physiotherapist

As mentioned in previous box, Aamina is always so nice, patient and accommodating. She’s always adjusting the workout to suit me (even when I’m a bit undisciplined). Didn’t think my knee would be better but here we are!