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The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

From beginning to end what a warm and comforting environment. I don’t think the people that make the difference always get the feedback they deserve. Mr Basu was extremely kind and even referred to my dad in his call as he’s just passed away and I’d mentioned him. Sarah gascoigne from my initial call to book me in for my vacuum assisted biopsy I’ll add I suffer with anxiety and even though dreading it her personality and the way she spoke to me on email calls and holding my hand / leg lol just made the process possible. Shamima was also so kind and supportive and finally Dr Telesca you were so lovely and approached me in the best way possible so professional yet warming and just made me feel it was going to be ok. Thank you dream team! Take care hope you get to see this and all your bosses praise you as you should be in what is such a scary place for the patient to be. Take care.

Lucio Health

Diagnostics & Testing, Holistic Therapy, + 1 more

Dr Hari has been an incredible to our family during one of the most difficult times of our lives. From the very beginning, he has approached my mum’s care with compassion, calmness and genuine understanding. His manner is reassuring without ever being dismissive, and he takes the time to explain things clearly and thoughtfully. In such an overwhelming situation, that steady, considered approach has meant more than I can put into words. What really stands out is how balanced his advice is. He is open-minded, evidence-aware and always careful to ensure that any recommendations sit safely alongside conventional treatment. That level of diligence and professionalism gave us real confidence and peace of mind. During a time filled with uncertainty, Dr Hari has been a calm and trusted presence. We are truly grateful for his guidance and support Thank you dr Hari

Bourn Hall Fertility Clinic, Cambridge

Fertility Medicine, Obstetrics & Gynaecology

I had a Teams meeting today with Angela about my nutrition, as I’m looking for ways to gain weight. She was completely non judgemental, incredibly warm, and made me feel comfortable throughout the whole conversation. She never made me feel bad about my eating habits and was very kind and understanding in the way she worked with me. She gave me really sound advice and clear, practical feedback on how I can improve things going forward, particularly around healthy weight gain. I wasn’t sure what to expect going into the meeting. I half expected to be told to cut out lots of foods and start eating things I didn’t like but instead, she took the time to understand what I like and don’t like to eat. Overall, she was extremely helpful, supportive, and approachable, and I genuinely appreciated the session. I thought she was great.

Tayside Complete Health

Cardiology, Clinical Psychology, + 18 more

This is truly a very pleasant clinic. All staff put you at ease and treat you very well. I had an upper endoscopy performed by Dr Craig Mowat. He is a really patient, polite and conscientious professional man who listened to my concerns and talked me through them. He was very thorough and suggested how I could relive my symptoms mean time until my procedure, which was only a few weeks later. He explained exactly what would happen. The experience was very calm and I was put at ease. Dr Mowat told me of his findings immediately after the procedure and called me to discuss biopsy results a couple of weeks later. The whole experience was calm and quickly put my fears to rest. Thank you very much for lifting a huge weight off my mind - I can now get back to enjoying life!

Dr Anirban Maitra

Paediatrician

My daughter was very poorly and had tonsillitis and bronchitis. She was prescribed antibiotics that were not working. I went to see Dr Maitra and he prescribed new medication and within 48 hours we noticed a huge improvement. He put me at ease and ensured my daughter received the best possible care. She has had 2 follow up appointments since and I’m so grateful for the outstanding care that she has received. I couldn’t recommend highly enough.

UK Vein Clinic - Harley Street

Vascular Surgery

From the first consultation to the treatment, everyone was professional, kind, and attentive. During my first visit, sonographer D’Abate was professional, honest, and reassuring. The procedure with Dr. Dialynas went smoothly, and the recovery was minimal. I really appreciated how clearly everything was explained, Dr. Dialynas’s honesty, and how comfortable the entire team made me feel throughout. I highly recommend Dr. Dialynas and his team!

Mr Vik Kapoor

Orthopaedic Surgeon

I was discharged following an X-ray. Mr Kapoor examined the scar, questioned me about my recovery and explained the before and after X- rays, also by reference to a model spine. He also advised about further possible improvements in the months ahead. Mr Kapoor has twice operated on my spine. On each occasion I welcomed that he was clear about issues, options and outcomes. He also carried out the surgery soon after the initial consultation.

Mr Charles Imber

General Surgeon

It was a pleasure to meet Mr Imber and learn about my condition from him. His wealth of expertise and experience shines through, inspiring confidence and satisfaction, calming the nerves and leaving the patient feeling very secure and in safe hands. I thank him sincerely for his wise counsel, honest opinions and straightforward, clear explanations. I recommend him wholeheartedly and with pleasure.

Mrs Anshoo Choudhary

Ophthalmologist

I have been seeing Mrs Choudhary for an ophthalmic condition since 2013 ( initially as an NHS patient and privately since 2019 when I relocated to another County). I continue to choose her for her professionalism, kindness, and the trust I have in her care. Although I am always apprehensive before appointments, I consistently leave feeling reassured, uplifted and confident in my treatment.

Mr Rafik Yassa

Orthopaedic Surgeon

Fantastic surgeon. Extremely professional. Great bedside manner. Explained exactly what was going to happen. Originally, I was booked to have my operation with another surgeon. He kept getting called away to perform trauma surgery elsewhere. I was asked if I would consider transferring to Mr Yassa. I'm so pleased that I did as the operation has been a resounding success. Thank You!!

Mr Hassan Elhassan

ENT Surgeon

I visited Mr Elhassan following a questionable experience with another ENT that insisted I needed surgery. Mr Elhassan immediately put my fears at bay. He checked me thoroughly, reviewed my scans and explained everything in very simple language - including confirmation that surgery was absolutely not needed. He has an excellent bedside manner and makes visits to him very pleasant.

Mr Andrew Diver

Plastic Surgeon

I recently had an eyelid procedure performed by Mr Andrew Diver and am delighted with the results. He was professional, reassuring, and very clear throughout the process and the follow up. The outcome looks natural and has very successfully resolved the issue. The staff were friendly, efficient, and genuinely caring at every stage. I would highly recommend Mr Diver and his team.

Zenvité

General Practice (GP), General Practice (GP) (Video Consultation), + 4 more

Had vitamin B12 with Dr Alexanda always a calming environment. Always greeted with a smile and by name with the receptionist which is a lovely and professional way to be greeted. You dont jusy feel like a number the staff really take time to get to know you and your needs. Excellent service from start to finish with all the little extra touches. Highly recommend

LIPS Healthcare

Hepatology, Renal Medicine (Nephrology), + 28 more

The doctor was 8 mins late *(with no apology for the late running( and them seemed to have a different idea of why i was there to me - he thought he was just assessing skin tags rather than removing - and then said he didnt have time to remove them - yet he was the one running late. I will come for the follow up but after that will never use this practice again.

Spire Regency Hospital Macclesfield

Breast Surgery, General Surgery, + 17 more

Overall, this was an extremely swift and positive experience from first consultation to post op. care. Mr Jain's approach, professionalism and time was much valued. Ongoing physio at the Spire is super. Still a long way to go to return to a fully functioning shoulder but that's my job! All involved have given me confidence in my ability to heal. Thank you.

Professor David Warwick

Orthopaedic Surgeon

After my consultation I felt very confident going ahead with David’s recommendation for surgery. Everything was explained to me including what I could expect in terms of outcomes. I was given all the information I needed to make an informed decision for myself without any pressure. The perfect balance between professionalism and warmth.