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Elanic

Cosmetic (Aesthetic) Medicine, Dermatology, + 7 more

Vivek has been the face of Elanic for me. His patience and understanding along with knowledge and experience put you at ease after your first consultation. On the follow up visit with him - he’s ready and willing to carry out revision if needed without question. He as keen as the patient to get the finished result spot on The nursing staff are fantastic. Very welcoming and great at reassuring you. They can’t do enough. My only gripe was that nobody was able to give me any details after my op of the size of implant I received or how much fat was removed. I’m hoping to learn this today at my follow up phone call. This is my second procedure at Elanic and both times, I have found the admin side of things lets them down. Omissions/mistakes/non personalisation of documentation emailed for signature. Not taking into consideration distance to travel when allocating follow up appointments (evening appointments aren’t ideal when having to travel nearly 2 hours). Multiple texts arriving all at the same time with schedule of follow up appointments. Thankfully I scrolled up and saw that there were many messages and didn’t just read the last one sent. Very much feels like a “tick box” effort and not enough thought put into making things more customer friendly/professional. I would still choose a Elanic and wouldn’t hesitate recommending to others. The medical side of things is second to none.

The Royal Free London Private Patients Unit

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 18 more

Arriving at the Lyndhurst Rooms for a Blood test and a CT scan in the hospital. Reception were polite quick and efficient. The Phlebotomist was professional and conducted the tests well. Absolutely fine. However, the CT scan is conducted by the hospital radiology department. Waiting times were extended at the radiology reception(NHS) and in the department(NHS) before the scan. The staff were as expected very good and professional, no issue there, but the waiting time over and above the booked time was between 45minutes to one hour overdue. I have had similar scans in different facities previousy and this does not compare with the London Clinic which is fully private and the same private insurance payer is paying for a private service. the RFH Private Patients could do a lot better.

Mr Paul Haslam

Orthopaedic Surgeon

I got squeeze in to see Mr Haslam on the day I called the surgery. Within 2 weeks I’d had my MRI, and met with Mr Haslam again To discuss my surgery options. He was very clear and concise with the different options available, helping my weigh up the pros and cons including not having the surgery. Surgery day came soon enough though, and mr Haslam came to my private room prior to going down to theatre to answer any last minute questions. He was also the last person I saw upon my late discharge the same day after my ACL surgery, making sure I had everything I needed and all questions answered. Great guy, would highly recommend

Mr Harun Thomas

Breast Surgeon

I wanted to say a big thank you to Dr Thomas and his team. You listened and explained everything you was going to do. I felt less anxious when i was seen by you and made me feel completely at ease. I think the way the breast clinic is run is the best department by far. It’s clean, everybody is cheerful and happy. Working in healthcare myself I have been to many different areas in the hospital and the breast clinic is the best. Thankyou for giving me all the tests I had in a quick manner and seeing me so quickly to tell me my results. Dr Thomas was very welcoming. Thanks again

Mr Daniel Dowen

Orthopaedic Surgeon

I was referred to Mr Dowen for total hip replacement surgery and I am so pleased I was. Mr Dowen is an excellent surgeon who I feel, goes that extra mile to ensure the outcome was the best it could be. The surgery was a total success and because I have other issues relating to my back and not connected to my hip surgery, Mr Dowen is keeping my file open to refer me to a spine consultant in the future, should I require further intervention. I cannot speak more highly of Mr Dowen and would not hesitate to recommend his first class skills. Thank you for giving me my life back.

The Performance Lab Blackburn

Acupuncture, Physiotherapy, + 3 more

Matt is a great listener and devised a personal physio plan for me to help with two MSK problems. The exercises have been really helpful and effective allowing me to return to the lifestyle that I enjoy in a fairly short period of time. Booking an appointment is online but changing and cancellation is easy. There is an assessment consultation and follow up after a suitable period of time. As soon as you are able to "go it alone" Matt will discharge you with an open return. All in all an experience that I can highly recommend for recalcitrant MSK problems.

Kingsbridge Private Hospital Belfast

Vascular Surgery, Breast Surgery, + 37 more

Recently admitted for a procedure under Dr Hunter at the Lisburn Road Hospital. Staff here have been so polite, professional and helpful, seeing to my every need and request. After previous surgeries for the same condition, Dr Hunter has been the most thorough clinician i have been assessed and treated by. He and the staff have kept me updated and reassured on the treatment I required. All staff from Consultants to Domestic Staff have been professional courteous and extremely approachable throughout my stay.

Pure Sports Medicine - Bank

Nutrition, Osteopathy, + 4 more

I saw Gabrielle today for a suspected issue related to planta fasicitis and a pronated foot. Gabrielle was an attentive listener, kind and empathetic. She explained the functions of the muscles and ligaments very clearly so I was able to gauge a full picture of my gait and my overall foot health. I found her friendly, professional, engaged, attentive, positive and both interesting and interested. I'd highly recommend her as a practitioner.

One Hatfield Hospital

Audiology, Cardiology, + 21 more

It was my first visit to One Hatfield and I was very impressed. I’ve previously used Pinehill and that has really gone down hill. One Hatfield was easy to find, easy to park, clean, big open space, really friendly and professional staff that took amazing care of me. 3 ladies took extra care of me when I started to feel unwell - Lola, Nikita and a ladies name I didn’t catch (blonde hair, pink uniform)

London Gynaecology - Richmond

Obstetrics & Gynaecology

I had such a great experience at London Gynaecology in Richmond! The whole team was incredibly friendly and supportive from start to finish, and the venue itself is modern, clean, and welcoming. The doctors were brilliant, professional, understanding, and made me feel completely at ease throughout. I’d highly recommend them to anyone looking for excellent care in a comfortable environment.

Dr. Andy Brown

Dentist

⭐️⭐️⭐️⭐️⭐️ I went recently for my deep clean and honestly couldn’t be happier with the care I received. The whole team were so kind and made sure I felt comfortable the entire time. I used to be really anxious about the dentist, but they’ve completely helped me overcome that fear. My teeth feel amazing, and I’m finally confident in my smile again. Couldn’t recommend them enough!

Mr Peter Driscoll

General Surgeon

Had Mr Peter Driscoll perform my double hernia op , very pleasant and gave very informative explanations to my questions , rather than another consultant whom gave a matter of fact uncaring answers . Would highly recommend Mr Peter Driscoll if you were considering using him for yourself . Staff after operation were all great also . Very pleased with results too .

Experts in Skin and Hair

Dermatology

My appointment with the skin specialist was really good. I wasn’t expecting to be treated immediately but the skin specialist said we can treat your skin problems now, which she did, and she said if you need any re-treatment to contact her by email.to arrange. I was amazed how personable she was and the excellent results of my appointment.

Dr Andrew John Chadwick

Intensive Care Doctor , Respiratory Doctor

Dr Chadwick was very friendly and explained everything discussed in a way that was easily understood. Very helpful in explaining a new medication regime. Was sympathetic to my situation as a full time carer for my husband. Took the time to go through everything necessary for ongoing care.

Mr Ravi Mallina

Orthopaedic Surgeon

I have chosen Mr Mallina for my carpal tunnels, he was friendly and professional. He explained me my options and guide me through steps of the surgery. I couldn’t be more happy about the result and overall process . Will definitely recommend him and come back for surgery on a second hand.

Mr Adam Blackburn

Plastic Surgeon

Mr Blackburn is warm, friendly and professional. He is a great communicator and makes you feel at ease. He removed a pigmented lesion from my arm, leaving a good cosmetic appearance. I would happily see him again and recommend him to friends and family. Many thanks for your care.