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Harley Mind Care

Child & Adolescent Psychiatry, Psychiatry, + 1 more

I was not satisfied with the care I received. I do not think there was an appropriate length of time spent on the assessment, or that it went into enough detail. The clinician did not attempt to create a safe space where I felt comfortable being vulnerable. I felt like none of my pre-assessment forms had been read in advance and much of the session was going over the same yesterday/no questions. During my assessment I was asked very few follow up questions to these responses and it was wrapped up very quickly. I certainly did not get a sense that there was an understanding about autistic masking, especially in older undiagnosed women. There was no aftercare offered after receiving difficult news, expect being told to improve my diet and exercise, which after many years of understanding and managing my mental health, felt patronising. I understand this is all probably routine as the assessment is just a tick box exercise. But I believe in advocating for better care and there were many things which can be improved upon. I will seeking a second opinion elsewhere.

Spire Wellesley Hospital

Cosmetic (Aesthetic) Medicine, Dentistry, + 17 more

Here’s a polished, professional version you can copy and paste: ⸻ Although Mr. Ray was exceptional, my experience with the nurse who conducted my post-operative care was extremely disappointing. While I was in the bathroom, my husband—who was waiting in my hospital room—asked her two questions regarding my discharge. On both occasions, she ignored him. Instead, she sighed loudly and then entered the bathroom without knocking, despite my husband explaining that I was inside. At that moment, I was in the process of dressing and felt very uncomfortable. When I told her I was using the toilet, she simply replied, “that’s fine,” and proceeded to discuss my hospital discharge from the bathroom doorway while I was trying to get pull my underwear up with one functioning arm!. This behavior was unprofessional and highly inappropriate, particularly in a private care setting. That being said, I cannot praise Mr. Ray and the rest of the team highly enough. It is simply unfortunate that this one individual let the otherwise excellent standard of care down.

The Vesey Private Hospital

Dermatology, Cardiology, + 11 more

I was a little nervous about visiting the clinic as I had never been to a private practice before, but my experience was excellent from start to finish. The receptionist was very approachable and welcoming, which immediately put me at ease when I arrived. The health practitioner who saw me was calm, professional, and attentive. He took the time to discuss my previous health conditions and was able to pinpoint some of my concerns while offering clear, helpful advice. The health assessment itself was quick but thorough, and I felt reassured throughout. What impressed me most was how well everything was explained, from accessing my results to the range of other services available, including mental health support. I was also given practical guidance on how to maintain a healthy lifestyle. Overall, I left feeling very reassured and impressed by the high standard of care. The atmosphere was relaxed, the staff were supportive, and I would definitely recommend this hospital to others.

Mr Ertan Erel

Plastic Surgeon

I'm really happy with the result of two stage operations. I had gynaecomastia and liposuction and fat grafting to my upper chest. Several months later I had bilateral pectoral implants and fat grafting to right chest to correct assymetry and flat chest. I initially requested one stage chest wall implant but professor Erel recommended two stage operation. He checked my scan results with his colleagues in MDT and recommendation was two stage operation. I wasn't really happy with that plan but I followed it and it turned out to be and an excellent result, more than expected. Professor Erel knows his job and he's a great surgeon. I'd definitely recommend him for any chest wall surgery.

Mr Richard Goddard

Orthopaedic Surgeon

Whilst a member of 40 years plus, this procedure took place via the Patient Choices arm of the NHS. Very clear explanation of the procedure and gave time for me to ask as many questions as I had. All answered, which put me at ease. The whole process was very professional with clarity at all stages pre and post operation. All the nurses were very caring and encouraging with nothing being too much trouble. I felt very well looked after. The food was delicious and felt as if every option was a healthy one. Portions were perfect for someone with very restricted movement. For what was a very challenging operation, I couldn't have wished for a better experience.

Let's Go Physio

Neurology, Orthotics, + 3 more

Claire Sewter's speedy visit and diagnosis was reassuring and clearly highly professional. She was highly knowledgeable and provided really practical advice and support. I have followed the recommended programme carefully and left feedback or email responses that Claire has followed up regularly. The stretches and exercises that were given, have helped me to improve and recover my physical condition, quickly, and after 4 weeks I am feeling a lot stronger, and better overall. As this was the 3rd time I have approached Let's Go Physio for help - with different injuries - I can recommend them unreservedly - and have done so already with a few people.

Infiniti Healthcare

Cosmetic (Aesthetic) Medicine, Obstetrics & Gynaecology

I arrived early as I had been unsure of the volume of traffic at that time of day. I saw my consultant at the time that I had expected to see her. The consultation was exactly as I would have expected from previous visits...she was kind and polite and every inch a professional. She was clear in her explanations, asked my views on the treatment and answered every question clearly. The procedure required that I remained on site for a while and, when it became necessary, she saw me again to revisit the treatment plan. A totally helpful experience and I have no reservations in recommending both the Nuffield and my consultant to friends and family.

Colicci Aesthetics

Cosmetic (Aesthetic) Medicine

I had a lovely experience with my recent anti-wrinkle treatment. Dr Colicci was not only super professional but also genuinely friendly, which made the whole visit feel relaxed and reassuring. Everything was explained clearly, including any possible side effects, so I felt totally informed and confident in my decision. The clinic is spotless, and the treatment itself was incredibly quick and efficient. I never felt rushed, and I appreciated the thoughtful advice I was given about aftercare and future options. It’s rare to find such a perfect mix of expertise and kindness. Highly recommend to anyone considering it!

The Westminster Maternity Suite

Obstetrics & Gynaecology, Fertility Medicine

The facilities were spotless and tidy, and the food was genuinely good. It was such a nice touch that my husband could order meals and eat with me during our stay. The views over the Houses of Parliament were an added bonus! The midwife team was outstanding – always available, supportive, and especially helpful with breastfeeding throughout the night when I needed it most. A special thank you to Tilly (trainee midwife), Molly, and Fabienne (sp?), who went above and beyond to make us feel cared for.

Dr. Lewis Raiman

Sport & Exercise Medicine Doctor

Was treated by Dr Raiman. Unhurried and attentive with an easy and thoughtful manner. Accurately identified problem and his prediction was ultimately the correct diagnosis. Very pleased to be offered range of optional conservative treatments instead of rushing to immediate intervention. Appropriate treatment by medication and physio which cured issue effectively with minimal fuss. Overall, a comforting and reassuring experience.

Spencer Private Hospital Ashford

General Surgery, Audiology, + 11 more

Once inside the building I was greeted promptly by the receptionist who was approachable and friendly. Wait time was a little longer than expected but staff did advise of this. Otherwise a very positive consultation experience. Being new to the hospital site, it wasn’t easy to locate SPH as signage tailed away aster the first o two. Car parking was poor - no spaces available on arrival and no indication given of alternatives.

Ms Diane Nzelu

Obstetrician & Gynaecologist

Everything about our 10-week scan was amazing. Our consultant, Diane, was incredibly kind and reassuring, and she helped us manage our anxiety so well. She explained everything she was checking in detail and answered all our questions, which made us feel truly cared for and supported throughout the appointment.

Dr Bindu Nair Radha

Paediatrician

We had an online catch up consultation and Dr Radha has always been accommodating and Professional all through out since our first consultation. Her advice has given us assurance and confidence that we will be able to manage our daughters eczema. Highly recommend her services and professional attitude.

Mr Praveen Panose

Orthopaedic Surgeon

Professional, welcoming, knowledgeable. Mr Panose put my worries at ease prior to a full hip replacement, his skill and expertise has left me with a minimal scar, 100% stronger, fully mobile and pain free. His patience and answering questions has left me in know doubt to have my other side done.

Dr Klaartje Kok

Gastroenterologist

I was very impressed with Dr. Kok As well as being extremely kind and clearly an expert in her field, she gave me a full explanation of my problem in terms which I could clearly understand. I very much felt that we were working together as opposed to having a treatment imposed upon me.

Mr Dimpu Bhagawati

Orthopaedic Surgeon

Mr Bahagawati was very professional at explaining exactly what microdiscectomy is. I Suffered for years. I am overwhelmed that the next day I was out of hospital pain. I now have my life back. Definitely recommend Mr Bhagawati to anyone requiring a similar operation