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Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

During my recent experience at Cleveland Clinic London, I was under the care of Professor James Teo and Dr. Dipesh Patel for my diagnosis of myelitis. I’d like to share a review of the care, diagnosis, and treatment I received during my short inpatient stay and subsequent outpatient follow-up. Diagnosis: The professionalism and expertise of both Professor Teo and Dr. Patel were evident. They took the time to thoroughly review my medical history, listen attentively to my symptoms, and conduct a series of comprehensive tests. The diagnostic process was meticulous, involving advanced imaging and laboratory analyses, all explained clearly, which left me feeling confident about my care. I was admitted as an inpatient for a couple of days, and my stay was exceptionally comfortable and reassuring. The modern hospital environment and top-notch facilities contributed to a positive experience. The nursing staff was attentive and highly trained, providing outstanding care around the clock. I appreciated their responsiveness to my needs, ensuring I felt comfortable during my brief stay. Daily visits from Professor Teo and Dr. Patel allowed me to discuss my progress and any concerns I had, reinforcing my sense of being valued and cared for. Following my inpatient stay I transitioned smoothly into outpatient care. My follow-up appointments have been invaluable, with thorough evaluations of my ongoing recovery. The clinic’s proactive communication, including test results, appointment reminders and prompt responses to my queries, has greatly supported my journey. They also provided me with educational resources to help manage my condition effectively. In conclusion, my experience at Cleveland Clinic London, particularly under the care of Professor Teo and Dr. Patel, has been exemplary. Their dedication to providing personalized and compassionate care, paired with their expertise, has made a significant difference in my ongoing recovery journey. I highly recommend this facility to anyone seeking exceptional medical care. The quality of diagnosis, treatment, and continued support truly sets Cleveland Clinic London apart.

Mr Mark Solomos

Plastic Surgeon

I had implants placed by Mr Solomos 11 years ago, and they continued to look fantastic with no issues at all. After turning 50, I decided it was the right time to have them removed and undergo an uplift. I knew I wanted Mark to perform the surgery, as he had been exceptional previously and had done such an outstanding job with my implants. From start to finish, liaising with Christine, his PA, was both enjoyable and highly professional. The availability and flexibility of appointments—from the initial consultations through to surgery and post-operative check-ups—were excellent and very much centred around my needs. Mark’s team of nurses, anaesthetist, and other staff at the Cadogan Clinic were all warm, welcoming, and professional, which added to an already excellent experience. Mark himself is a truly brilliant surgeon who works absolute magic. He made me feel completely comfortable and genuinely listened throughout the entire process, allowing me to feel totally at ease and confident in his ability to achieve exactly the outcome I hoped for. I feel incredibly fortunate to have been cared for by a surgeon of his skill and expertise, and I am absolutely delighted with the results. Thank you, Mark and team.

Meadows & Wood Hearing Care - Worle

Audiology, Diagnostics & Testing

My hearing care assistant Claire was brilliant. I only made the appointment because I was spending New Year in the area from London and still had muffled hearing despite being under treatment for wax removal in both ears. I had already gone down the local NHS route, which uses only irrigation, to no effect and the private (Specsavers) route, which uses only micro-suction, with limited success after several visits. So I was delighted that with just one treatment of about twenty minutes at Meadows and Wood my ears were completely clear. Claire used both methods in appropriate combination to get the result I wanted. She was very pleasant, friendly and extremely professional and fully answered any questions I had. She was also careful to keep me informed of what she was doing at every point of the treatment whilst ensuring that there was no pain or discomfort. I would unhesitatingly recommend Meadows and Wood to anybody. The standard of treatment I received was so high that it might well be worth making the trip from London the next time I need their services!

RTN Mental Health - Right To Choose

Diagnostics & Testing, Psychiatry, + 1 more

Made typos on my medical documents several times regardless of me flagging they require updates Can’t schedule simple appointment times and check with people if they are available instead sending random meeting times which clash with my work On 3 occasions now I have tried to join a meeting to have no one there Even if I am having problems connecting and 2 mins late someone should be in the allocated slot waiting especially given the people you are meeting with are disabled All this titration has done is add extra stress to my life instead of helping anything I am now going through medication withdrawals because I have been unable to meet in my titration meetings regales of me flagging several times that these timings do not work with my work commitments and now I have extra stress and pressure on my life at an extremely stressful time Would not recommend this to anyone it’s taken me a whole year since my diagnosis to even get to this point and I am still being messed around

Professor Matthew Winter

Oncologist

Professor Winter is amazing, and I cannot recommend him highly enough. I have been a patient of his for the past 10 months, and throughout this time he has been consistently caring, compassionate, kind, and honest. He always takes the time to explain my treatment options clearly, listens carefully, and answers all of my questions. I especially appreciate how knowledgeable he is and how he stays one step ahead with new and ongoing treatments, which allows me to focus on the here and now with confidence. He makes me feel safe, incredibly well supported, and truly cared for. Professor Winter is also surrounded by a wonderful team who are equally caring and supportive. Their collective care has made a significant difference to my mental attitude and overall well-being. I feel incredibly privileged to have met such wonderful people and to receive such exceptional care.

Mr Damian Clark

Orthopaedic Surgeon

I cannot recommend Mr Damian Clark highly enough. From our very first appointment through my knee surgery and recovery, he demonstrated an exceptional level of talent, professionalism, and genuine compassion. He took the time to explain every step of the process clearly, answered all of my questions with patience, and made sure I felt confident and cared for throughout the entire experience. His surgical skill is outstanding—my procedure went smoothly, and my recovery has exceeded my expectations. What truly sets him apart, though, is his bedside manner. He treats his patients with kindness, respect, and empathy, which makes a challenging experience much easier to go through. I am incredibly grateful for his expertise and care, and I would trust him without hesitation. He is truly an outstanding surgeon .

Mr John Adam

Orthopaedic Surgeon

I was impressed at how quickly I was treated. Getting an X-ray of my injured shoulder immediately on my first visit and MRI a week later. Mr Adam explained everything very clearly, and sent a written summary. At my third consultation. He administered an injection which helped me have greater mobility of my arm and reduced the pain. This was followed up by a visit to the physiotherapist who gave exercises to strengthen my upper arm muscles. I was impressed with the friendly, efficient and professional service received from all the staff involved in my treatment, as well as by the clear explanations given.

Santis Health - Prostate Cancer Clinic

Urology

Prof Chris Eden was all that I had been led to believe, understanding and sympathetic but wholly focused and professional. He explained the process and outlined the risks of the proposed surgery in clear layman's language that I could understand.. He did not sugar the pill! He carefully reviewed my medical history and identified several issues upon which he has requested additional investigation. I came away totally confident not only in his personal ability but also in the decisions that I have now made regarding my treatment plan. First impressions are very good.

Newmedica Newcastle

Ophthalmology

Anxiety naturally precedes any medical appointment, especially when such delicate procedures are planned. Lucy Clarke and her team assuaged my every concern, from first consultation to walking out after my operation. I cannot praise Newmedica Newcastle enough for their care and professionalism over my direct brow lift, I left the clinic in a state of elated gratitude…..much like the man in John 9, Jesus healed his sight with mud and spit, thankfully ophthalmological techniques have advanced greatly these past 2000 years. Thank you Lucy and Newmedica.

One Hatfield Hospital

Audiology, Cardiology, + 21 more

I am a new patient at No.1 Hatfield and my recent visit was to the physioloy department in relation to an ankle problem. The physiologist was kind and easy to talk to and clearly explained the prolem I have to me and gave me a routine of exercises to perform with a follow up appointment to attend in a fortnght's time, this being part of a booked 6 week course. My daughter who came with me and I were very pleased with appointment experience and would recommend the hospital to anyone who might ask about it.

Mr Tim Bracewell-Milnes

Fertility Medicine, Obstetrician & Gynaecologist

Mr Bracewell-Milnes was recommended to us by another doctor for our IVF treatment, and we are so glad he was. After several unsuccessful rounds at another clinic, Tim suggested a different protocol, which resulted in us having several embryos by the end of the cycle—something we had never achieved before. He also was always available for us to ask questions to, which gave us reassurance during a stressful time. We became pregnant from our first transfer. I would highly recommend Mr Bracewell-Milnes to anyone.

Dr Mustafa Alnaib

Orthopaedic Surgeon

My planned visit to consult Mustafa after the festive period suddenly crystallised, such that the consultation and treatment occurred all in one evening visit. Arrangements were made and on examining the analysis of the X-ray of my knee, it was clear that Durolane plus Depo-Medrone would be the best treatment, at least initially. Mustafa then carried out the injection and, with some advice on what might happen during the next few days, I was free to go. That level of service is very hard to beat!

Dr Ravi Dandamudi

Oncologist

Dr Dandamudi, discharged me today after being my oncologist for many years. Both at newcross and nuffield hospital. I have always found him to be totally professional , with a wonderful bedside manner. He has re assured me many times when I have been worried and nervous about receiving my scan results. I have always left his surgery feeling confident about my recovery and i can't thank him enough for all the help he has given me on this very difficult journey.

Dr Aaisha Opel

Cardiologist

I was required to have a series of cardiology tests and reports over the xmas / new year holiday period within 5 days . through Dr Fini and Dr Opel they magically put it all together without any drama . it was a lot of work for Dr Opel with the diagnosis of Half a dozen tests including MRI in a short time . she explained everything in depth , and there was a lot of it .. very professional , articulate , easy to talk to , impressive and charming

Mr Tom Setchell

Obstetrician & Gynaecologist

Mr Setchell is a very special surgeon who is not only excellent at what he does but gives you as the patient time and support. I felt extremely well informed as well as well cared for. Mr Setchell was available and supportive during appointments pre, my operation, during my operation and after. I found his whole team incredibly kind and professional. I would not hesitate to recommend Mr Setchell.

Butterfield Osteopathy

Osteopathy, Paediatrics

Joshua started by reviewing how I was and I showed him the exercises he'd taught me. Then he asked my opinion on what I felt was important to target next and helped with exercises for that. He also made a video on my phone of an exercise, talking me through it, so I could remember it. Unfortunately I don't live locally so can't access his expertise on a regular basis.