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Kingsbridge North West Hospital

Audiology, Cardiothoracic Surgery, + 29 more

I am at Kingsbridge Hospital for partial knee replacement surgery. Surgical Ward 1 - 28/11/2025. I am writing to express my deepest and sincere thanks for the outstanding care I am receiving during my stay at Kingsbridge Hospital, Ballykelly. The professionalism and kindness I am receiving during my care is outstanding. Sarah, Kerry, Laura & Kim (night staff) from Ward 1 have all been wonderful, nothing was any trouble and I want to thank them for going above and beyond to ensure my well being. Unfortunately, I can’t remember all the names of the staff on ward 1 when I booked in, but again these staff were amazing (Keavsa/luke). I have felt very at ease during my stay and that has come across naturally from you all. You deserve recognition for all your hard work and care you have provided. Please convey my heartfelt thanks to all the staff involved in my care, including the doctors Mr Acton, Dr Brian OG McLary and their team who showed exceptional expertise. Not forgetting the physio. (Fiona)? A big heartfelt thank you to you all. Joanne K

Moorfields Private Eye Hospital

Ophthalmology

Very unorganised, got the bill twice with no explanation. Called and had to speak with 3 people and still no one knew what bill was correct. The Surgent secretary told me to ignore one of the invoices which turned out was wrong. First time I arrived for the consultation I was told that the surgent who I was going to see wasn’t there and they advised me to go home. It turned out he was there and waiting for me. Second time they couldn’t find my file and didn’t know what to do or why I was there. 3rd time lucky you would think, I was told to wait in the waiting room and I did without being told there were two waiting rooms and I was in the wrong room and the surgent called me and wondered if I was on my way. On the positive the surgent and the operation was great but I do wish it was a bit more organised and that the information given to the patients was with a follow up to everyone involved.

Online Psychiatry

Child & Adolescent Psychiatry, Psychiatry, + 1 more

Good evening, Today I received the official confirmation that I have passed my viva, and as I promised, I wanted to share this happiness with you. I am writing with overwhelming joy, remembering your support and the help that I will never forget. Thank you, Doctor, from the bottom of my heart—you truly saved my life. Before contacting you, I felt I had nothing, yet in less than a year I was able to complete my thesis. It is something I could hardly believe. Thank you again for the kindness you have shown in helping someone like me. I am currently arranging my trip to Saudi Arabia next week on Wednesday, and I will return for graduation next summer. I would like to ask whether you recommend that I continue the medication. If so, my current prescription lasts month, I may need to request more, as I found that only the first medication I used is available in Saudi Arabia.

Mr Achal Khanna

General Surgeon

Doctor Khanna who I met 5 months prior is very direct, professional and confident which I liked because it showed me his passion and commitment to his craft. The day of the surgery when he came to speak to me and tell me what was going to happen he again was direct and confident. He spoke very clearly and I felt very informed of what was going to happen which gave me an assertive and positive assurance in his ability to perform the surgery which went amazingly well. I had no worry or anxiety about the surgery leading up to it and am extremely grateful to Doctor Khanna and his team for performing the surgery and fixing my hernia. His work is extremely neat and tidy, which also gives me confidence in my ability to heal. Thank you again for all your help.

Miss Kenga Sivarajah

Obstetrician & Gynaecologist

Kenga is an outstanding obstetrician who cared for our family throughout the entire pregnancy of our first child. Her calm confidence, swift clinical judgment, and compassionate communication during a rapidly changing, complex case with multiple high‑risk situations were nothing short of lifesaving. She coordinated her team seamlessly, explained complex options clearly when every minute counted, and advocated tirelessly for both mother and baby — her expertise and decisive actions directly contributed to the positive outcome we had hoped for. Beyond her clinical skill, she treated us with empathy and respect, answered our questions, and comforted us through a very difficult time. We have already decided to choose Kenga for our future children.

Mr Ali Al-Lami

ENT Surgeon

Mr Al Lami is friendly, professional and explains conditions very well. I was surprised to hear that there were simple procedures, such as a Barium swallow, which could not be done (with payment) at WHH. That was a benefit I had expected of attending a relatively small private hospital that is next door to a main Kent NHS one. However the process of referral to another hospital was very quick ; and I got an appointment for radiography tomorrow , also very quick , so I am pleased with the service. I do hope there will be a surgical cancellation on his list that will allow me to have any procedures necessary completed before January .

Nuffield Heath Cardiff Vale

Breast Surgery, Cardiology, + 20 more

We recently visited Nuffield Vale of Glamorgan for my son’s squint surgery under the care of Dr Jewsbury. The whole experience was excellent from start to finish. Communication was clear, reassuring, and consistent, and every member of the team went out of their way to make sure my son felt safe and supported. Dr Jewsbury’s care, both on the day and in the weeks that followed, was exceptional. The results have surpassed our expectations and have been genuinely life-changing for my son. We are so grateful for the professionalism, kindness, and attention we received throughout. Highly recommended.

Mr Mark Nowell

Neurosurgeon

Mr Nowell made me feel confident and relaxed about my spinal surgery. He is highly professional and knowledgeable. I had a microdisectomy 4 months ago and I feel absolutely amazing now. All of the significant pain has gone that I was experiencing pre-op. I have recovered really well and there's hardly any scar on my back. Mr Nowell kept in good contact with me throughout this journey and answered all of my queries, as well as, provided me with reassurance. Thank you from the bottom of my heart. I thoroughly recommend Mr Nowell to anyone- you are in safe hands. CP

Vermilion - The Smile Experts Kelso

Dental Care, Dentistry

I was referred by my own dentist as he felt specialist treatment was necessary, following an abscess. Treatment was required urgently as I was due to travel abroad and did not want a repeat of the abscess. Dr Naidoo was able to see me and start root canal treatment before I travelled, describing the treatment in detail so that I could make an informed decision. I was seen on return to this country and treatment was completed. The treatment was painless ad the quality of care was excellent. I would have no hesitation in recommending Dr Naidoo and Vermilion Kelso

Dr. Arti Mahto

Rheumatologist

Extremely impressed & delighted with the consultations I had with Dr Mahto. Saw her for an autoimmune diagnosis that has been affecting me with various symptoms for years and she gave me a clar direction on the course of action. Very approachable, welcoming and knowledgeable. Offered clear answers to my questions and listened to my concerns, to which she was reassuring. She also has a very efficient and helpful assistant who makes the communication with Dr Mahto very easy and effective. Really felt in good hands.

Dr Vindy Ghura

Dermatologist

I recently visited Dr. Ghura to have a BCC removed from my nose. The consultation was thorough and informative, providing me with all the available options and addressing every question and concern I had. Although the idea of surgery was daunting, Dr. Ghura and his team immediately put me at ease. The procedure itself felt calm and relaxed, and I was continuously reassured throughout. I’m now six weeks post-surgery and genuinely couldn’t be happier with the result. I can’t recommend Dr. Ghura highly enough

Mr Neeraj Garg

Breast Surgeon

I visited The Shard for my appointment with Me Neeraj Garg. I last saw Mr Garg just over two years ago and he is very professional and treated me with respect and answered all questions clearly. It is also great to be able to go and see Mr Garg, complete all the tests and get the results all in just over one hour. I would totally recommend him to any of my friends without hesitation. I came away feeling relieved. Thank you to Mr Garg, the radiographer who was delightful and the lovely nurses.

Clayton Ward at Queen Charlotte's & Chelsea Hospital

Obstetrics & Gynaecology

I would very highly recommend the Clayton ward. We have had two babies there and were really well looked after by kind, happy staff (doctors, midwives, assistants, catering and reception) who taught us a huge amount about how to care for a newborn. Having access to 121 support from midwives anytime day or night is just invaluable. The food was very good (for hospital food) and we genuinely looked forward to it each day - it really helped us recover as sleep deprived parents.

Mr Fadi Housami

Urologist

This was my final visit with Dr Housami after several diagnostic procedures and I consider the overall support I have recieved to have been outstanding. Whilst Dr Housami was not able to personally perform the reccomended treatment, he was very helpful un reccomending consultants and the process I needed to follow to proceed, and left me feeling he really cared about finding me the right outcomes. Dr Housami has been absolutely wonderful

TRUST Dental

Dentistry

I have always had a phobia about dentist s having had bad experiences as a child. Although my phobia has not gone away I found the whole experience very calm. The receptionist with her friendly manner relaxed me straight away. The dentist has a calming manner also and did not push me from my comfort zone. Overall a good experience.

Westminster Women's Clinic

General Practice (GP), Obstetrics & Gynaecology

I recently had a gynaecology appointment at Westminster Women’s Clinic and had a wonderful experience. The receptionists were incredibly welcoming and made the whole process smooth. My doctor explained everything clearly, which really put me at ease. I felt well cared for throughout my visit and would highly recommend the clinic.