Find your trusted Doctor

Dr Mark Gillett

Emergency Medicine Doctor, Sport & Exercise Medicine Doctor

I had the misfortune of seeing Dr Mark Gillett recently for a shoulder complaint. I had been in pain on and off for several months, and felt somewhat frightened about the prospect of being unable to resolve the issue, or having to resort to surgery. At my first appointment, Dr Gillett performed a cursory physical examination, asked me very few questions about the course of my treatment to date and seemed keen to get me out of the door as quickly as possible. His recommendation for an injection was made within about five minutes, and he provided very little explanation as to why. After an MRI scan I returned for a follow up appointment. Once more I found Dr Gillett to be rude and unsympathetic. I was eager to understand the nature of my MRI results and the course of treatment that Dr Gillett was recommending, but he seemed to treat my questions as an affront to his medical expertise. Far from assuaging my fears or clarifying my understanding, he treated my enquiries as if they were a nuisance. When I explained that I still do not understand what was actually wrong and why he was suggesting an injection, he became increasingly obnoxious, suggesting that I should simply accept his 'twenty five years of experience' and telling me that I had a very 'rigid' view of my treatment. I tried explaining again that I was simply trying to understand the course of action, and again was rebuffed curtly. I found his behaviour throughout deeply unsatisfactory, and he only added to my distress managing what is already a challenging and painful injury. I will not return to see him again and I will not recommend that anyone else does.

HCA UK at The Shard

General Practice (GP), Obstetrics & Gynaecology

From my first appointment, Dr. Philipose demonstrated exceptional professionalism and care. He listened attentively to my concerns, asked thoughtful questions, and explained his reasoning behind each test in a way that was easy to understand. The diagnostic process felt thorough and purposeful rather than rushed. What stood out most was his focus on identifying the root cause. He connected the findings from multiple tests, walked me through the results step‑by‑step, and outlined the likely diagnosis with clarity and confidence. I appreciated how he balanced technical detail with plain language, making it easy to make informed decisions. The follow‑ups were equally impressive: clear next steps, timely check‑ins, and a structured plan that made me feel supported throughout. Communication was prompt, and any adjustments to the plan were explained transparently. Overall, Dr. Philipose combines deep clinical expertise with genuine patient care. I left each interaction feeling heard, informed, and reassured. I’m very grateful for his help and would recommend him without hesitation.

Mr Ejaz Mughal

Orthopaedic Surgeon

Mr mughal was great and had a great team, they took care of me really well for my 2 operations, few points was communication i was allergic to the surgery dye but this information was not told to any staff members i had to remind numerous times and even before I went into theatre, also as I have mental health issues some staff was rude and not understanding just judging, just a little care and attention as you dont know what someone is going through, also at Cannock hospital some stuff made feel uncomfortable and not really giving me the care so the after care after the operation was very poor, alos at new cross some staff are rude and make it uncomfortable, but I spoke with mr mughal who is going to see me in 12 months to see how my leg has healed and also about doing my left leg as I have pain in it, but mr mughal has done a great job and hes been very supportive, made me feel comfortable and reassured.

Harley Street Specialist Hospital

Orthopaedic Surgery, Cosmetic (Aesthetic) Medicine, + 8 more

Hospital was dirty. Room was dirty. Was provided with a pillow that was fully stained yellow on one side with no pillow cover. One of the nurses saw it when he turned it over but I had already been lying on it for hours. Went to the surgery without any pillow only to wake up to another stained pillow without any cover. Found a toenail on the bed. Very unhygienic and was not comfortable. Staff were ok. Food received was not what I ordered, so left without eating anything. Will only be coming back for my second operation because it is the surgeons only practice that is close to where I live, otherwise would not be returning. Hygiene is most important in these environments and it was not to par at all. Worse than NHS.

Mr Andrew Skyrme

Orthopaedic Surgeon

Mr Skyrme has been amazing since my first consultation. Following 9 months of sudden severe hip pain which totally curtailed walking and diminished a lot of my activity, I was very desperate to find a solution as I’m super sporty and keeping fit and active is a huge part of my life and my work. It transpired that I needed a hip replacement (at 42) but Mr Skyrme was amazing. My surgery was quick and I recovered really quickly. I was able to return to my physical job at 6 weeks post surgery and I am enjoying increasing amounts of exercise both in the gym and on my bikes. I’m so grateful that I’m able to get back to enjoying my life:-) Mr Skyrme has been super supportive, kind and caring throughout my whole journey!

The McIndoe Centre

Plastic Surgery, Cosmetic (Aesthetic) Medicine, + 3 more

Great! Excellent overall experience. Facilities in general good, room, cleanliness, staff and procedure. I really am a fan, and if necessity arises would return with a lot of confidence that things would go well. Two small items of feedback : Negative - situation of the centre is not ideal and some patients get a view of a dingy disused courtyard . This is a minor point ! Food could be a little more interesting. Positive - its both reassuring and positive that the whole experience, especially the excellent staff, are so personal. The patient feels that care is tailored specifically to them. Little danger of removing the wrong leg! Warm human interchanges throughout, which is very, very good!

OCL Vision London

Cosmetic (Aesthetic) Medicine, Ophthalmology

I had Smartsight surgery with Allon Barsam about 2 months ago. The whole process from initial consultation, to surgery, to follow up appointments has been fantastic, and I would highly recommend OCL to anyone considering vision correction. You really get that premium, personalised feel here. Everyone I interacted with was kind, helpful and reassuring. I'm delighted with my new vision and the days of having to think about contacts and glasses feel like a distant memory. A heartfelt thank you to the whole OCL Vision team!

Deben Private GP Services

General Practice (GP)

I am very happy with my first experience at the Practice today. Everyone was relaxed and friendly. It was so reassuring to be certain I was seeing an actual medically qualified person (uncertain in todays NHS) whose judgement therefore I felt I could trust. Dr Ridout was very understanding and approachable - an attentive listener, carried out an objective examination and was happy to discuss it together with why she was suggesting the proposed treatment plan. I would definitely recommend this Practice.

Mr Simon Radley

General Surgeon

Always a pleasure to meet with Mr Radley He has always been very welcoming warm and always with a smile makes you feel very at ease and comfortable. Mr Radley listens and always explains fully his findings and future plans for any treatment and is happy to allay any fears you may have about procedures or treatments. I have been a patient of Mr Radleys for more than ten years and have had no hesitation to recommend him to many of my friends.

dentalessence - Burgess Hill

Dentistry

My husband is elderly and unable to walk very Well and loses his memory quickly… I say is marvellous with him… he greets him as he would close friend and makes him feel happy to be in his company even though he is not keen on going to dentist… when we leave … always having had a pleasant visit … my husband always says Izzy is so patient & Kind … thankyou to reception & Izzy for a very good experience Jacqueline K.

RTN Mental Health - Right To Choose

Diagnostics & Testing, Psychiatry, + 1 more

Bethanie was really empathetic and had a great manner with Dulcie. She worked hard to engage her and identify which techniques would get her to respond. She made the experience feel fun, not onerous and was patient and engaging. I also found the organisation of the appointment to be well managed. I got lots of helpful reminders, the links to access the appointment were made readily available and it felt smooth.

Mr Paul Cleaveland

Urologist

I am extremely grateful to Dr. P. Cleveland for the outstanding care and professionalism shown throughout my cancer treatment. They were always clear, reassuring, and compassionate, taking the time to explain everything and listen to my concerns. Their expertise and supportive manner gave me great confidence during a very difficult time. I cannot thank them enough for the care I received.

One Heart Clinic Harley Street

Cardiology, Imaging (Scans)

I had the pleasure of seeing Dr Jabbour today following some concerning recent blood test results. Given my family history, further investigations felt both sensible and reassuring. Dr Jabbour was exceptionally professional, thorough, and knowledgeable, and he took the time to explain everything clearly. I felt genuinely listened to and well cared for. I would highly recommend him.

Dr. Lowri Bailey

General Practitioner

I recently had a health check with Dr Bailey and found her to be extremely warm, friendly, and professional, which put me at ease straight away. She explained everything clearly from the beginning and was very reassuring and supportive throughout the appointment. I will definitely be seeing Dr Bailey again for any future appointments I may need.

Mr Anthony Oloruntoba Owa

ENT Surgeon

Dr Owa performed a tonsillectomy on my 8 year old son and fitted grommets in to both ears. My son loved visiting Dr owa, he said he was funny, in my opinion Dr Owa is very professional and knows his profession very well. Great all round guy, excellent Dr My sons recovery was very quick and there has been a noticeable difference in him 👍

Miss Aditi Miskin

Obstetrician & Gynaecologist

Dr Miskin Is always provides detailed information of the procedure she is completing and ensures im happy with her recommendations prior to completing. She provides a genuine patient care, which helps build trust. I would highly recommend Aditi Miskin to any of my friends and family for any gynaecology queries.