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One Ashford Hospital

Audiology, Cardiology, + 22 more

This was a positive experience. Srijune was so very kind and helpful in my pre- treatment discussion, administration of anti biotic medication and questionnaire. She offered to hold my hand during the injection, made sure I was okay, ensured I had some tea and biscuits whilst waiting before I could leave and came to let me know that it was safe for me to leave. She also answered my call when I got home as I’d felt a cramp-like pain in my calf . Thanks Srijano Mr Jones was kind, genial, professional and as gentle as he could be with the procedure. He chatted to me during the procedure , telling me about the scan that was showing the fluid on/ around my knee and was happy to answer my question about what the fluid was that he was removing etc. He told me that I’d get a call from him in a few months time to check how I’m getting on rather than a face to face follow up. I was given assorted leaflets with exercises, ICRS registry , free online rehab programme and physiotherapists Charlie and Nick at the Better team . I was thrilled when I went to walk out of the hospital, to find that I was able to walk normally without any limping. Yes the anaesthetic was probably helping but it made me feel positive about the treatment . I expect it’ll be a little tender once that has worn off but fingers crossed all will be well .

Moorfields Private Eye Hospital

Ophthalmology

I had a bilateral cataract operation, performed by Mr. Deshmukh. The whole experience exceeded my expectations. The technicians who did all the assessment checks (separate and earlier appointment) were excellent. At this appointment I met Mr Deshmukh who put me at ease and we discussed the best replacement lenses to suit my needs. For me the premium lenses were the right choice. On the day of the operation the hospital staff were brilliant - professional and good humoured. The operation was completely painless and took much less time than I had anticipated. The immediate aftercare was been superb and the nurse talked me through what I had to do and just as importantly avoid doing. I was given some eye drops to use for the next 4 weeks. You quickly become expert at using them. Following the operation my eyesight was as good as I can remember it ever being. I then returned for a follow up consultation with Mr Deshmukh who confirmed that my recovery was going very well and my vision is better than 20/20. I have worn spectacles since my early teens and this is an incredible outcome. I can now proceed with my training to become a driving instructor.

Mr Kenan Dehne

Orthopaedic Surgeon

The team and Mr kenan were outstanding made me feel like there family. From start to finish explained step by step and did not rush explaining to me the day of the operation I meet he and his team All of them was so Caring understanding and make me feel so relaxed The after care was outstanding The staff and Mr kenan came to see me after and my knee with the stitches you cannot see now not ever a scar on my knee I could not express how brilliant The staff and Mr kenan are at the hospital I would recommend to have Mr kenan and his team to do your knee I have to have my other knee done so I know we're I will be going again And the food is like a 5 star as well Thank you for everything Mr kenan and your team for everything and makeing me feel like one of your family in your team 😊

Mrs Sandra Cohen

Nutritionist

I was referred to Sandra by my consultant regarding my hormonal imbalance, having expressed that I wanted to do more not only for my current well-being but also for my long-term health. Working with Sandra has been absolutely incredible. Her holistic knowledge and the way she applies it in practice have been truly transformative. The adaptive protocol designed for me has been gradual, deeply receptive to my individual circumstances, while also being highly effective. I have truly felt supported every step of the way. After every session, I walk away with a greater understanding of my body, my health, and myself as a whole. I can honestly say I have benefited in far more ways than I ever imagined from working with Sandra, and I’m incredibly grateful for her guidance and expertise

Miss Lucy Satherley

General Surgeon

I first attended Miss Satherley's clinic six months ago. With a family history of breast cancer, I was left feeling very concerned when my GP sent me for investigation. I am so grateful to have found Miss Satherley. She has managed to calm the deep seated fear I have regarding my family history and spent no end of time listening to my questions and worries, taking time to explain everything to me in such a clear and concise manner, and even took the time to teach me a self examination technique. To know I have Miss Satherley to turn to should I find anything I'm uncertain of has made no end of difference. I cannot recommend Miss Satherley enough to anyone who may find themselves in a similar situation to myself.

Mr Ian Hunt

Cardiothoracic Surgeon

My son is coming to the end of his treatment for Pectus Excavatum and is pleased with the results having used the vacuum bell for almost two years. Mr Hunt has always been very honest with him and we knew from the start that correcting a 2.6cm dip was not going to happen because of his age (16yrs). However, my son is delighted with his 1cm improvement and for him it has made a difference and he is very grateful that he was accepted to be treated by Mr Hunt. My son is now 18yrs and knows that it is unlikely that his chest will improve further but he is going to finish the two year treatment plan and then start to wind down wearing the vacuum bell. He wears it at night for 8 hours which has worked well for him.

Mr Ahsan Sheeraz

Orthopaedic Surgeon

We would like to thank Dr. Sheeraz for the excellent care he provided to my father. He was professional and thorough throughout the consultation. He conducted a detailed examination of my father’s knee and clearly explained the diagnosis and next steps, which gave us confidence and reassurance. He took the time to address all our concerns and listened carefully to each issue we raised. We especially appreciated that he also spoke with my mother and offered helpful advice on maintaining bone health as she ages. His guidance was practical and easy to understand. We felt listened to and well cared for, and we are grateful for his expertise and attentive approach.

New Victoria Hospital

Acupuncture, Cardiology, + 26 more

My surgery took place there and had to stay overnight due to vertigo and dizziness. The hospital was friendly, new and pristine. The nursing staff outstanding as well as of course the medical team. I had dinner and breakfast and it was also healthy and delicious. Yesterday I returned to have the dressing removed and it was equally good. If any criticism would be to the pharmacy with a 30minute wait to get my prescription and also despite being a Bupa hospital not having the availity to charge Bupa for medication- I am under Bupa Global and in other Bupa hospitals this is the case.

Albion Dental : Brighton

Dentistry

My son needed to have two teeth extracted prior to being fitted with braces the following month. The dentist was extremely caring - especially as the procedure proved to be quite difficult due to the large roots of the teeth being pulled. It took an hour for the first tooth to finally come out - and the dentist recommended that a second appointment be made to minimise the amount of trauma caused extracting both teeth in one go. The appointment was made while the procedure was still ongoing - which was very efficient and was a relief for my son.

GenesisCare Surrey

Oncology

All the staff at GenesisCare Guildford could not have made me feel more welcome and at ease with the treatment I was due to receive. Each staff member is professional and ensured I was fully comfortable with what was about to start. I would highly recommend GenesisCare Guildford as they have exceeded all expectations of what I thought was going to be very traumatic and upsetting experience. I can’t thank them enough and will be forever grateful for all they have done

Spire St Anthony's Hospital

Dermatology, General (Internal) Medicine, + 21 more

I had an excellent experience at the hospital from start to finish. The facility was exceptionally clean and well maintained, which immediately made me feel comfortable and at ease. Every staff member I interacted with was friendly, professional, and genuinely caring, taking the time to explain things clearly and answer any questions I had. Their kindness and attentiveness made a stressful situation much easier, and I felt well looked after throughout my visit.

Dr Steven Hurel

Diabetes & Endocrinology Specialist

I've had the pleasure of visiting Dr Hurel as my endocrinologist. As you'd expect it's often unsettling having to visit an endocrinologist but Dr Hurel always takes the time to chat things through with me and has a real talent for simplifying what can be a very complicated medical area. His approachable manner and clear explanations make me feel completely at ease during every appointment. I appreciate the care and attention he gives to my concerns.

Associate Professor Anand Kelkar

Urologist

Today I met with a great doctor in science, persuasion, and respect. When I saw him, he gave me the feeling that he was an old friend. It was a warm meeting, and I am happy because he convinced me of the right decision for treatment. All my thanks and appreciation to him, the hospital, and the NHS. Thank you again to everyone in the organization for their cooperation in providing services to us, and I especially mention Dr. Rennie Al RT. Ahmed S

Kingsbridge Private Hospital Belfast

Anaesthetics, Cardiothoracic Surgery, + 37 more

My experience was very good but spoiled somewhat as the receptionist could not give me a date for the biopsy after I had my consultation with the Consultant. From what I could gather he did not have any slots open ! . That was on the 8th of January and I was told that someone would be in touch. It is now the 17th of January and I would like to know a date so that I can arrange as far as possible to be free then .

Cambridge Heart Clinic

Cardiology

I arrived on time and the receptionist was in situ. As a private patient self funding I went through the paper work and had to wait only a couple of minutes before I was taken through for the Echocardiogram. The same sonographer had carried out the procedure the year before and she was so welcoming which immediately put me at ease. She was efficient and professional and I had every confidence in her.

Mr Fevzi Shakir

Obstetrician & Gynaecologist

Mr Shakir has repeatedly been professional, calm, and reassuring in all my appointments with him. He has answered all my questions in-depth, and explained all of my options in a clear and easy-to-understand way. He has repeatedly reassured me that I do not need to make decisions quickly, and given me as many choices as possible with regards to the treatment I receive.