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Montrose Health Group

Psychiatry, Psychology, + 1 more

I had been meaning to pursue a formal diagnosis for some time and, after researching several providers, Montrose Health Group stood out due to their consistently positive reviews, which was very reassuring. I also contacted a few other services, but Sophie from Montrose Health Group responded promptly, which immediately gave me confidence in their approach. When I called to begin my journey, I spoke with Grace, who was exceptional from the outset. She quickly recognised that I was feeling nervous and reassured me throughout the conversation with genuine care and understanding. I found it especially thoughtful that she directed me to her profile on the website so I could familiarise myself with her background and feel more comfortable ahead of our triage session. The triage itself went extremely well — I felt safe, listened to, and respected. Grace handled my case with compassion and professionalism, clearly explained the next steps, and kept me well informed throughout. I truly felt supported at every stage. I was then introduced to Roberta. Although our initial appointment had to be rescheduled due to unforeseen circumstances, this was where the quality of care and service really stood out. Roberta ensured the appointment was rearranged at a time that felt comfortable for me and took the time to reassure me when I shared that I was feeling nervous. During our assessment, I was struck by how well prepared Roberta was. She had clearly read my notes in advance, meaning I didn’t have to repeat myself, and she asked thoughtful, informed questions that helped her gain a deeper understanding of my experiences. For the first time, I truly felt seen and heard. After 37 years of confusion, Roberta helped me make sense of my experiences in a way that was validating and empowering. The report I received was incredibly detailed, personalised, and anything but generic — it genuinely reflected me. It included clear, practical guidance for both work and university. My husband also read the report and was taken aback by how thorough, insightful, and robust it was. 7 I am a true advocate for Grace, Roberta, and Montrose Health Group and would highly recommend their services to anyone considering a neurodevelopmental assessment. It hasn’t even been 24 hours since receiving my report, and I am already actively recommending them to others.

Nuffield Health Tunbridge Wells Hospital

I was diagnosed with a large fibroid, and after many hours of research and careful consideration of different clinics and specialists, I chose to book a consultation with Miss Elena. It was one of the best decisions I could have made. From the very first appointment, Miss Elena’s professionalism, kindness, and calm confidence immediately put me at ease. She took the time to walk me through every treatment option with clarity and patience, making sure I understood each step. Her guidance was thoughtful and reassuring, and she provided all the information I needed to make a truly informed decision about my health. I left the consultation feeling not only well‑informed, but genuinely cared for. Following the consultation, we scheduled the surgery, and the entire process was planned with remarkable attention to detail. I was guided through every step, always knowing what to expect. Throughout the journey, I felt supported, safe, and truly cared for by Miss Elena and her wonderful team. I am extremely happy and deeply grateful for the outstanding care, professionalism, and compassion I received from Miss Elena and her team.

Mr Vijay Wagh

Ophthalmologist

Mr Wagh is a lovely gentleman. He explained clearly what my issues are, and his proposed treatment. This did not include surgery, which would have been in his financial interests and which had been recommended previously; and he explained very clearly why it was not the best course of action. The treatment he suggested is easily achievable without expensive assistance, and does feel like the best course of action even though I went into the consultation convinced I needed to go under the knife. I am very impressed with his bedside manner, ability to clearly explain the pro's and con's of all available options, and his recommending the best course of action for me, rather than including his own interests which we know from the recent news is not always the case.

Dr Emma Devereux

Paediatrician

I had my just under 3 year old toddler meet Dr Devereux last week at the end of my tether, as I was not getting the answers from other health care avenues with regards to my daughter's gradual deteriorating health. Dr Devereaux went above and beyond to carry out an extensive assessment and came to the conclusion my daughter needed to go A&E. The professionalism, care and empathy I witnessed was beyond par, and it was thanks to the time and patience of the Dr, we were able to save my daughter from an existing brain tumour (unbeknown to us) from taking over. We are forever grateful to Dr Devereux and highly recommend this Dr to all.

Moorfields Private Eye Hospital

Ophthalmology

LASIK mono vision. Exceptional experience from start to finish. I was always very well-informed regarding appointments, the procedure (in advance and during), post care and follow-up appointments. Moorfields is the leading eye surgery/care NHS and private institution in the UK. Mr Gore and his team were faultless in their care, professionalism, and communication throughout. Expectations thoroughly exceeded. I can now see without glasses for reading and driving. Transformative.

The London Dermatology Centre

Cosmetic (Aesthetic) Medicine, Dermatology

During my appointment, I was recommended a series of creams, and I did purchase them. I was a bit taken aback by the total expense at checkout, as the cost wasn't explicitly mentioned or discussed during our consultation. I was simply asked if I wanted to purchase them here today. It would also have been helpful for me as a patient to understand if there were any alternative products available through NHS, even if they weren't the primary recommendation.

Dr Turab Syed

Orthopaedic Surgeon

From entering department and presenting myself to reception to initial contact with staff to going to theatre was well organised, and from staff on all levels were friendly. All were well informed of procedure and able to reassure me.. right to end of contact all were amazing and so friendly. Thank you all involved!! You all do an amazing and such an important job. Merry Christmas and all the best for “2026”. Can’t thank you all enough xx

Dr. Gary Stiefel

Paediatrician

Dr Gary has been really helpful and willing to listen. He use the appointment wisely and answered all your concerns. He's well capable of communicating with children, using their way and terms. Our youngest usually kept to themselves especially with unfamiliar health professionals but He successfully engaged with the kids right in the doorway. That make the appointment a lot easier for the children and the parents.

The Salisbury Practice

Clinical Psychology, Psychology, + 1 more

I can’t thank The Salisbury Practice, and in particular Dr Steve Holmes, for the excellent support and help towards managing my chronic pain. The care and kindness shown towards me was amazing and I have greatly benefited from seeing Dr Steve. The Practice is a calm and reassuring place where I was always welcomed with warmth and compassion. I would highly recommend The Salisbury Practice.

Spire Alexandra Hospital

Breast Surgery, Cardiology, + 16 more

I was so happy with every aspect of my treatment at the Spire Alexandra hospital. Every member of staff was very professional and took great care of me. My knee has recovered very well and it has not been a bad experience at all. I was terrified before the operation but I was reassured by the anaesthetist that I would be fine. The consultant has done an amazing job on my knee.

Professor Paul Chatrath

ENT Surgeon

I can't recommend Professor Paul Chatrath enough. Having had this surgery before, I was a little apprehensive about going down the surgical route again. I found him to be approachable, warm, knowledgeable well prepared for my surgery. I am very pleased to say that I am now breathing better for the first time in years and as such feel I have got my life back.

Dr Shachi Mishra

Obstetrician & Gynaecologist

Effortlessly removed the polyp on my cervix. Explained the procedure and next steps. Made me feel at ease and she truly knew what she was doing. My gp advised me I could have a cancer but Dr Shachi said I should wait for the results and enjoy my Christmas. I know it is not over unless Jesus says it is so I will do as she said and not worry for now.

Spire Elland Hospital

Orthopaedic Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 2 more

The staff at the hospital are absolutely brilliant. Communication was always clear and timely, and their care was very much centred around me as the patient and nothing was too much of an ask. The compassion and support especially from the ward nurses was brilliant, and the atmosphere and care was warm and friendly at all times.

Fitzrovia Suite

Obstetrics & Gynaecology

The midwives truly are the stars of this place. Incredible help, warm and caring, went above and beyond to support, advise and help, whether for mum or baby - and keep spirits up when things got challenging. No request was too big or small, always met with a smile and very kind and friendly.

Dr. Sotirios Saravelos

Obstetrician & Gynaecologist

Thank you so much Sotirios I didn't get a chance to thank you and the whole team in the room with me. You are all so amazing and I felt so good when I went home. You are all just the best team ever and I am so glad I have you by my side.

Mr Mohsin Dani

Breast Surgeon, General Surgeon

Good, just the clinic ran later. It would be good to know the time so you can plan for it. Doctors were very good and reassuring. It was good to get the tests done all in one go as it reduced anxiety and was efficient.